Reviews of Hotel Arkanum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Unterdorfstrasse 1, 3970 Salgesch, Switzerland

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Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewReviewed: January 4, 2025 · Stayed in October 2024
Verified reviewNice Hotel with good restaurant at the end of the Genussmarathon West Route. Nice breakfast.
NA
Dear Petra, Thank you very much for your great review and your positive feedback! We are delighted that you enjoyed our hotel, restaurant and breakfast. It is especially nice to hear that we were a fitting end to the Genussmarathon West Route for you. We take note of your comment about the value for money and the beds and always strive to offer our guests the best possible comfort. We look forward to welcoming you again! Best regards the Arkanum Team
Dear Petra, Thank you very much for your great review and your positive feedback! We are delighted that you enjoyed our hotel, restaurant and breakfast. It is especially nice to hear that we were a fitting end to the Genussmarathon West Ro… Show more
Reviewed: January 3, 2025 · Stayed in January 2025
Verified reviewQuality of products at breakfast Clean,
My room was to hot, cannot reduce the heater, only open the Windows. Difficult for the owner to manage some costumer’s frustration.
Dear Danilo, Thank you for taking the time to share your experience with us. We are pleased that you appreciated the local charm of our hotel and the cleanliness. Regarding your comments about the need for renovation. We are continuously working on renovating the hotel. For example, 2 years ago the terrace was enlarged and in January 2024 the corridors on all 3 floors have been done. We are constantly working to offer our guests the best possible comfort. Best regards from the Arkanum team
Dear Danilo, Thank you for taking the time to share your experience with us. We are pleased that you appreciated the local charm of our hotel and the cleanliness. Regarding your comments about the need for renovation. We are continuously … Show more
Reviewed: January 3, 2025 · Stayed in January 2025
Verified reviewThe Hotel was very clean and comfortable. The rooms was warm enough.The staffs were friendly, and ready to help. I find the location very ok, we were going to Leukerbad and stayed at the hotel, which was 30mins drive to each other. The food was exceptional, we ate dinner and breakfast. I mean what else would you want. I had a beautiful experience ( I am a dark race) I recommend this, we were there for the new year 2025.
It was all good.
Dear Adiza Belinda Thank you very much for your wonderful review and your valuable feedback! 😊 We are very pleased to hear that you enjoyed your stay with us and were satisfied with the cleanliness, comfort, location and our friendly staff. It is especially nice to know that you enjoyed our food so much and that you were able to spend a pleasant time with us. It was a pleasure to welcome you and we hope to see you again soon. Best wishes and all the best for the year 2025! The Arkanum team
Dear Adiza Belinda Thank you very much for your wonderful review and your valuable feedback! 😊 We are very pleased to hear that you enjoyed your stay with us and were satisfied with the cleanliness, comfort, location and our friendly staff.… Show more
Reviewed: August 20, 2024 · Stayed in August 2024
Verified reviewReviewed: August 14, 2024 · Stayed in August 2024
Verified reviewReviewed: September 18, 2022 · Stayed in September 2022
Verified reviewClean, nice if you like the old schools style
Not sure why it was so well ranked by other people. Big criteria for me was parking (included) as I have a car that I need to park for the night, and safely, turn out the hotel as only like 5 spots available in a very small street next to the hotel, of course full ... they found me a free spot 200m meters away in the street, better than nothing, but fairly disappointing.. just for that I would have choose another place to not have to worry about that and I always feel like I was scammed in this kind of situation.. In the room main light was broken, shower head attachment was broken, and overhaul everything was pretty rustic (no chair, stool, ...), nothing horrible but disappointed.