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Reviews of Arosa Kulm Hotel & Alpin Spa 5 stars

Innere Poststrasse, 7050 Arosa, Switzerland

#11 of 65 hotels in Arosa

Guests' Choice

Review score

Based on 67 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8

  • Free WiFi

    8.8

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Showing 1 - 25

  • Reviewed: 1 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights

    The restaurants arrangement. There is no main dining room, only a few restaurants to choose from, and not all of them are open every day in the week. We prefered the old arrangement, with a main dining room with a menu that changed daily plus restaurants to hooe from.

    The hotel is very comfortable, luxurious and friendly

    Stayed in March 2018

  • Reviewed: 15 July 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 4 nights
    • Submitted via mobile

    The restaurants were mostly closed and very expensive when open. The flies were a major nuisance in restaurants. During the 4 days we were there, we used the kids club every day but we never saw an attendant on duty. Be warned that everything is very expensive in Switzerland. A margaritha pizza costs $20! But everything else was so good that we willcome back again!

    Everything. The location was excellent. The view was out of this world. The facilities and things for the kids to do were very nice.

    Stayed in July 2017

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 1 night

    cant really say anything bad about the hotel

    the views of the mountain from the bedroom and the spa, the friendliness of the staff the breakfast buffet

    Stayed in August 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights

    nothing

    I loved everything there, especially their generosity....the location of the hotel...the lobby and restaurants....and I never forget the very very kind and helpful staff of the amazing hotel.

    Stayed in July 2016

  • Reviewed: 25 February 2018

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Everything perfect

    Stayed in February 2018

  • Reviewed: 22 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Room a bit basic and bathroom needs updating

    Stayed in December 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 3 nights
    • Submitted via mobile

    No negatives

    Staff Facilities Location Amazing Breakfast Thank you Kulm Team

    Stayed in August 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 2 nights
    • Submitted via mobile

    The flies, nothing can be done just a factor of the environment

    Staff, very friendly and helpful 5* service, Thai restaurant was exceptional

    Stayed in July 2017

  • Reviewed: 12 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 1 night

    Cant think of anything

    Beautiful setting - takes a while to get there but totally worth it when you arrive. Lovely hotel, great staff.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    All the Staff were very friendly and especially Mr. Wasfi who was very supportive and gentle.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Group
    • Standard Double Room with Balcony incl. Arosa Card
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel with attentive and courteous staff. Beautiful location and we all all enjoyed our short stay very much.

    Stayed in July 2017

  • Reviewed: 9 February 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Kiddy club

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    • Leisure trip
    • Group

    The "standard single room" was apparently just a side-room to a suite behind a little connecting door. The room was very small and had only a very small window with no view. The bathroom was basic with just a shower. It's ok to sell this to the accompanying Au-Pair or older children but it should not be called "standard single room" in a 5 star luxury hotel.

    Staff was very attentive and helpful. The facilities are maintained very well. Perfect suisse 5 star standard.

  • Reviewed: 29 December 2015

    • Leisure trip
    • Family with older children

    Christmas buffet was overpriced. Lack of outdoor pool.

    Staff were extremely helpful and friendly. Hotel facilities and location were perfectly convenient and comfortable. Spa complex was better than imagined!

  • Reviewed: 20 March 2015

    • Leisure trip
    • Family with young children

    Lobby food quality and selection can be better. Some of the facility looks a bit out dated I.e. Game room and bowling

    Location, service, pool, kids crèche and lovely Thai restaurant

  • Reviewed: 19 March 2015

    • Leisure trip
    • Family with young children

    Everything needed to be booked in advance. This wasn't made clear ahead of the stay and so many things were fully booked. This became very frustrating.

  • Reviewed: 6 March 2016

    • Leisure trip
    • Family with young children

    Some dinners

    Breakfest and spa

  • Reviewed: 23 January 2016

    • Leisure trip
    • Solo traveller

    Great spa and location

  • Reviewed: 17 September 2015

    • Leisure trip
    • Couple

    Nothing

    Excellent hotel and wonderful scenery good classic car rally

  • Reviewed: 18 August 2015

    • Leisure trip
    • Couple

    Staff were really friendly. Amazing restaurants and lovely bar to enjoy music / apero or nightcap whilst also playing chess!

  • Reviewed: 26 July 2015

    • Leisure trip
    • Couple

    The positive an friendly attitude of the staff

  • Reviewed: 7 April 2015

    • Leisure trip
    • Family with young children

    Nothing to report, other than fail to explain extra charges. A bit of confusion when setting the bill, appeared to be hurried.

    Everything

  • Reviewed: 16 February 2015

    • Leisure trip
    • Group

    The regular room and superior room are a bite small , but after the upgrade to the suite facing south we were very happy

    Everything

  • Reviewed: 29 January 2015

    • Leisure trip
    • Couple

    Nothing

    Extremely friendly staff!

  • Reviewed: 13 January 2015

    • Leisure trip
    • Solo traveller

    Repeated WiFi log in requests were onerous

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 25

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