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Reviews of Hotel Art de Vivre 4 stars

Rte de Fleurs des Champs 17, 3963 Crans-Montana, Switzerland

#6 of 27 hotels in Crans-Montana

Guests' Choice

Review score

Based on 211 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 - 33

  • Reviewed: 28 August 2018

    10
    Very nice hotel with good facilities and a stunning view
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Having tried a couple of other good hotels in Crans-Montana I decided to give the Art de Vivre a try and I was not disappointed. It is not as self-consciously opulent as some of the other leading hotels in the area and consequently a little less expensive. However the facilities were excellent throughout. Lovely room with a stunning view; excellent spa area, nice bar and really excellent restaurant. I shall return.

    Stayed in August 2018

  • Reviewed: 5 April 2018

    9.6
    Great hotel for a romantic stay.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Nothing, great hotel.

    View was breathtaking from the hotel room. The hotel room was nicely designed and had sufficient space. The spa is great with an amazing outdoor jacuzzi. The staff were very friendly. Location was really good too.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    8.8
    Excellent hotel with SPA and mountain view near the cable car.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Breakfast is not always well furnished when you're too late, but you can still ask. Rooms on north side are small, but fine as we didn't expect to spend a lot of time inside the room.

    Very nice breakfast and restaurant area with view on the alps Very nice SPA area with outside jacuzzi, sauna and two steam bath. SPA area (except swimming pool) is reserved to 18+ which brings quietness. We discover lately that they organize shuttle to the ski station departure. May need to ask in advance.

    Stayed in April 2018

  • Reviewed: 15 February 2018

    7.9
    Food was very good particularly happy about child menu.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    Poor lighting and bad design of the bathroom (open shower always leads to flooding). Service a little slow and disorganized in the restaurant.

    Food was very good particularly happy about child menu. Wellness area and gym were very good for such a small hotel. Shuttle to the slopes and funiculaire very convenient.

    Stayed in February 2018

  • Reviewed: 9 January 2018

    6.3
    Will not stay there again
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff was not understanding and was only willing to do the bare minimum. Also, the staff blamed booking.com that they were unable to fix the problem with the room smelling of cigarettes and that it would be easier to help us if we had booked directly with them...

    Location and Spa

    Stayed in January 2018

  • Reviewed: 12 September 2017

    9.2
    We had a very good stay as this was our first visit to Crans Montana
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The beds and pillows were poor and the beds were singles pushed together with poor coverings

    Breakfast eggs were made to order,boiled eggs you did yourself, the only hot food on offer. The location of the hotel to the golf course was very good, 10 mins downhill 15 mins uphill

    Stayed in September 2017

  • Reviewed: 30 July 2017

    9.6
    Home Away from Home!
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower enclosure not very effective in keeping water in the tub. Floor gets very wet when you shower.

    Healthy choices for breakfast. Loved poached eggs, oats with fruit etc. staff friendly, helpful. Parking easy. Close to both Crans and Montana. Easy walk to restaurants, shops, grocery, children's park, lake. Room clean. Beautiful mountain view!

    Stayed in July 2017

  • Reviewed: 16 May 2017

    8.3
    Nice hotel in lovely Alp village
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Would have liked decent teabags in my room. Fan in bathroom extremely noisy and could not be turned off. Spa was nice, but unfortunately young men from nearby schools sat around smoking and playing loud music both afternoons we were there, which is not exactly what you wish for in a spa.

    Nice and quiet, good breakfast. Staff was professional, courteous and friendly. Comfy beds. Very clean.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    8.8
    Lovely views, enjoyable off-season stay.
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Continental breakfast was nice but aside from a boiled egg, there was no hot breakfast, which one might have expected given the prices charged.

    Excellent for off-season family outing, fabulous views of the Alps, children enjoyed pool and jacuzzi. Good location both for day-time treks and within walking distance to centre of Crans and centre of Montana for evening restaurants. Breakfast juice-making facility was appreciated.

    Stayed in April 2017

  • Reviewed: 11 January 2017

    9.6
    A great hotel with nice views of the Alps
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The door on the balcony was a bit difficult to open and close. There's no underground parking and it snowed during the night.

    Magnificent view from our balcony, from the restaurant and from the outdoor hot tub. Spacious room and living room. Wonderful dinner. Good massage.

    Stayed in January 2017

  • Reviewed: 29 July 2018

    7.5
    Wellness and view of the mountains
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wellness and view of the mountains

    Stayed in July 2018

  • Reviewed: 29 June 2018

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool is too deep for small kids

    The place is beautiful

    Stayed in June 2018

  • Reviewed: 17 June 2018

    4.2
    Close to downtown.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Reception staff and breakfast.

    Close to downtown.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    Nice Mountain View and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator is a bit narrow.

    Nice Mountain View and friendly staff

    Stayed in June 2018

  • Reviewed: 26 March 2018

    10
    Amazing staff and location, lovely spa
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing staff and location, lovely spa

    Stayed in March 2018

  • Reviewed: 24 March 2018

    10
    Wonderful Hidden Gem
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Service, massage, food, location!

    Stayed in March 2018

  • Reviewed: 17 December 2017

    10
    Food is very good and extra service wonderful!
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Food is very good and extra service wonderful!

    Stayed in December 2017

  • Reviewed: 8 October 2017

    9.2
    Good location - Nice spa
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Beds were too soft.

    Good location - Nice spa

    Stayed in October 2017

  • Reviewed: 20 September 2017

    10
    the staff were very helpful and friendly and the food was delicious, lovely breakfast
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    The coffee machine was a little awkward and there was no milk in room

    Stayed in September 2017

  • Reviewed: 28 May 2017

    9.2
    Room view, staff friendliness
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Menu variety of the restaurant was too small, not many vegetarian options except for salad

    Room view, staff friendliness

    Stayed in May 2017

  • Reviewed: 2 May 2017

    9.6
    Great room for family with 2 kids
    • Leisure trip
    • Family with young children
    • Family Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Norhing

    The view was exellent and the spa as well. The location was perfect for us.

    Stayed in May 2017

  • Reviewed: 1 March 2017

    10
    We'll come back 😃
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Just a little bit noisy because of the radiator(heating)

    Everything was great, friendly staff ! Nice room...

    Stayed in February 2017

  • Reviewed: 26 February 2017

    9.6
    Mountain, relax and excellent food
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Some rooms are renewed, some aren't ...

    Friendliest personnel, great restaurant, very nice SPA, excellent location

    Stayed in February 2017

  • Reviewed: 18 October 2016

    8.8
    The bed is amazing
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed is amazing

    Stayed in September 2016

  • Reviewed: 3 October 2016

    8.8
    Excellent restaurant
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Restaurant excellent Staff Situation

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 August 2015

    8.3
    I liked the idea of the Nespresso machine in the room...
    • Leisure trip
    • Solo traveller

    The wifi was not continuous I had to redial the code every time I entered the room. The bed mattress is not very comfortable.

    I liked the idea of the Nespresso machine in the room although they only provide one capsule a day and not more. I liked the location, the fitness area and the view

  • Reviewed: 7 May 2015

    6.7
    Fish served for dinner on first day of stay was apparently...
    • Leisure trip
    • Family with older children

    Fish served for dinner on first day of stay was apparently not fresh and 3 family members got histamine intoxication. Management did apologise and dinner was refunded. Stayed for 3 more days, however no further inquiry from management how recovery would proceed. This we find rather disappointing.

  • Reviewed: 7 April 2015

    8.8
    The location of the hotel, the deco and the spa.
    • Leisure trip
    • Group

    Breakfast was poor for the price and for a 4 star hotel and at 9.30 am the staff was too busy setting up for lunch/dinner than actually making sure the buffet was replenished. Mattresses need change.

    The location of the hotel, the deco and the spa. The staff is very helpful. I got upgraded to a superior room for no particular reason.

  • Reviewed: 31 March 2016

    7.5
    Another guest crash my car :-(
    • Business trip
    • Solo traveller

    Another guest crash my car :-(

  • Reviewed: 18 March 2016

    7.1
    Pool
    • Leisure trip
    • Family with older children

    bathroom

    Pool

  • Reviewed: 19 January 2016

    9.6
    Excellent service !
    • Leisure trip
    • Couple

    Excellent service ! Staff was always smiling and very helpful. Very beautiful view from the room.

  • Reviewed: 28 May 2015

    7.9
    The view from the hotel is breathtaking and the staff are...
    • Leisure trip
    • Couple

    The breakfast was very limited.

    The view from the hotel is breathtaking and the staff are really friendly and helpful.

  • Reviewed: 27 January 2015

    10
    Nice room with balcony.
    • Business trip
    • Solo traveller

    Nice room with balcony. Great view. Breakfast is good too

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 33

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