Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Astoria 3 stars

Untere Maressenstrasse 26, 3954 Leukerbad, Switzerland

#27 of 74 hotels in Leukerbad

Guests' Choice

Review score

Based on 495 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 47

  • Reviewed: 4 September 2018

    9.6
    Quite convenient location - it is quiet and at the same time...
    • Leisure trip
    • Group
    • Double Room - Ground Floor
    • Stayed 2 nights

    Everything was very good.

    Quite convenient location - it is quiet and at the same time close to the lift, the thermes and the main street (bus station as well). Very spacious room, it is in fact more like an apartment than a standard hotel room (even a small kitchenette with a kettle and dishes and fridge). Spacious balcony is a great plus! And breakfast was really nice.

    Stayed in August 2018

  • Reviewed: 29 August 2018

    9.2
    Comfortable, quiet convenient place to stay.
    • Leisure trip
    • Solo traveller
    • Single Room - Ground Floor
    • Stayed 1 night

    The decor was a little old-fashioned, but the hotel generally and the room were very spacious. Bed very comfy. quiet location, but also central and near the thermal baths.

    Stayed in August 2018

  • Reviewed: 23 May 2018

    9.6
    kind, knowledgeable and dedicated staff with cheerful customer service and generous breakfast offer
    • Leisure trip
    • Group
    • Single Room - Ground Floor
    • Stayed 1 night

    nothing everything was perfect

    generous breakfast with a wide variety of choices, cheerful customer service, kind, helpful and dedicated staff, extreme cleanliness, multilingual staff, wide multilingual selection of channels

    Stayed in May 2018

  • Reviewed: 6 February 2018

    8.8
    good value for money
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night

    We did not find a way to regulate the heat in our room. We opened a window, but with small kids and -9 outside we would have preferred to turn off the heating. But maybe we simply could not find it, and we did not ask.

    comfy beds, very friendly staff, perfect location, child friendly, good price

    Stayed in February 2018

  • Reviewed: 8 November 2017

    9.2
    The beds were so very comfy and the rooms are a very...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The beds were so very comfy and the rooms are a very generous size so even though there was 5 of us we were not cramped at all. However, there was no bedside light at one side of the double bed which was not very comfortable for reading. But the staff are extremely nice and friendly. The decoration is very cosy and quirky. This was our second time staying there we liked it so much the first time however, I think that they could drop the price of their rooms a little as it could do with a little bit or a refreshing. But overall a very pleasant stay.

    Stayed in October 2017

  • Reviewed: 20 September 2017

    8.8
    Great central location, staff very friendly, good size of...
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 4 nights

    Shower cabin in my studio apartment was really tiny.

    Great central location, staff very friendly, good size of the apartment. Parking in the basement with access to lift - very convenient.

    Stayed in September 2017

  • Reviewed: 20 June 2017

    8.3
    Everything is pretty good, although the fact that they no...
    • Leisure trip
    • Solo traveller
    • Single Room - Ground Floor
    • Stayed 3 nights

    Wi-Fi internet connection seems to be getting worse year after year - terribly slow and often intermittent; I ended up using my telephone through connection sharing.

    Everything is pretty good, although the fact that they no longer have a kitchen but a second bathroom instead, was quite surprising.

    Stayed in June 2017

  • Reviewed: 26 May 2017

    9.6
    Walking distance to the pools
    • Leisure trip
    • Solo traveller
    • Single Room - Ground Floor
    • Stayed 2 nights

    The city is very quiet. No bars or clubs were available in the evening. Off-season there is really a bit boring.

    I liked the hotel, very cosy and spacious room. The staff is very nice and helpful, madame provided me with the towels and bathrobe, so I could easily use them when visiting thermal pools. Really easy to get to all the thermal pools. Both local thermal pools were in short walking distance. The hotel offers a discount coupon for the pools.

    Stayed in May 2017

  • Reviewed: 7 March 2017

    9.6
    very nice staff, great location, close to everywhere.
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 2 nights

    uncomfortable pillows

    very nice staff, great location, close to everywhere. Great atmosphere in the hotel,tasty breakfast, spacious rooms, beautiful view of the mountains from the window

    Stayed in March 2017

  • Reviewed: 8 January 2017

    9.6
    We had an enjoyable journey to Leukerbad.
    • Leisure trip
    • Family with young children
    • Double Room - Ground Floor
    • Stayed 6 nights

    The WIFI are not good enough. Sometimes it was slow.

    We like the breakfasts. There are great foods and we enjoyed the foods. And the dinners are quite good as well. The room was quiet and the beds are very comfortable. The employees are warm-hearted and helpful. They kept us infomed about the status of snowpark. We like the stay very much!

    Stayed in January 2017

  • Reviewed: 16 September 2018

    9.2
    staff, food, location
    • Leisure trip
    • Group
    • Quadruple Room - Ground Floor
    • Stayed 1 night

    hotel is bit old

    staff, food, location

    Stayed in September 2018

  • Reviewed: 11 August 2018

    5.0
    I don’t go again
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    They don’t have a WIFI

    That was good but so expensive

    Stayed in July 2018

  • Reviewed: 6 August 2018

    10
    Great location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Great location Big rooms Friendly staff

    Stayed in August 2018

  • Reviewed: 2 April 2018

    7.9
    Location
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Its very dated!

    Location

    Stayed in April 2018

  • Reviewed: 26 February 2018

    9.2
    It was a pleasant stay.
    • Leisure trip
    • Family with young children
    • Double Room - Ground Floor
    • Stayed 4 nights

    The service is great. Breakfasts are also pleasant. Room is spacious and tidy.

    Stayed in February 2018

  • Reviewed: 22 November 2017

    9.6
    Clean and comfortable
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat was broken

    Clean and comfortable

    Stayed in November 2017

  • Reviewed: 20 October 2017

    9.6
    Location, friendly staff, breakfast
    • Leisure trip
    • Family with young children
    • Triple Room - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Location, friendly staff, breakfast

    Stayed in October 2017

  • Reviewed: 6 October 2017

    10
    super friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing.

    super friendly staff super nice and big room. wonderful view. only 5 mins from station. it is perfect.

    Stayed in October 2017

  • Reviewed: 8 September 2017

    9.2
    We enjoyed the 2 weeks
    • Couple
    • Studio with Balcony
    • Stayed 14 nights

    For me a rise steeply way ti she entrance

    Room was kleene every Weekend

    Stayed in August 2017

  • Reviewed: 29 May 2017

    8.8
    For a great stay in Leukerbad
    • Leisure trip
    • Family with young children
    • Quadruple Room - Ground Floor
    • Stayed 1 night

    Extremely friendly staff who go the extra mile to make your stay a pleasant one.

    Stayed in May 2017

  • Reviewed: 5 January 2017

    9.6
    The stuff so friendly .
    • Leisure trip
    • Group
    • Double Room - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The stuff so friendly .

    Stayed in January 2017

  • Reviewed: 12 December 2016

    9.6
    Satisfied stay !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable bed, great food & friendly staff.

    Stayed in December 2016

  • Reviewed: 22 November 2016

    8.8
    Nice weekend in swiss mountain villiage.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Pillows were little low and the room was old fashioned.

    Spacious room, Kind staff, very nice breakfast and comfort beds.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    9.2
    Great place to stay, amazing (albeit a bit out of date)...
    • Leisure trip
    • Solo traveller

    Breakfast could have been better - the choice is very limited and the quantity of food as well.

    Great place to stay, amazing (albeit a bit out of date) rooms with astounding views, fast Internet.

  • Reviewed: 8 May 2016

    10
    The rooms are really big and there is a restaurant inside...
    • Leisure trip
    • Solo traveller

    The rooms are really big and there is a restaurant inside the hotel.The hotel itself is a 3 min walk from the bus station and is next to a ski lift. The staff were super! They gave me directions and were really helpful!

  • Reviewed: 3 April 2016

    8.3
    Friendly and helpful staff.
    • Leisure trip
    • Family with young children

    Hotel and rooms could use a little refurbishment. Wifi connection could be improved.

    Friendly and helpful staff. Location in the center of Leukerbad, close to the baths and torrent-bahnen. Size of the rooms for family with children (3 in our case). Good breakfast buffet. Parking.

  • Reviewed: 9 February 2016

    8.8
    Reception staff are very kind and supply some useful infos.
    • Leisure trip
    • Group

    A lady in the restaurant is a little cold and seems unhappy always. The breakfast is simple.

    Reception staff are very kind and supply some useful infos. Hotel is near to Therme, about 5minutes by walking. With card from the hotel the snow park is free, where it is a good place for practising ski and kids playing. Room is very spacious.

  • Reviewed: 26 December 2015

    10
    Nice hotel and nice people, very clean rooms and good food.
    • Leisure trip
    • Family with young children

    Nice hotel and nice people, very clean rooms and good food. Very reccomended! It's not first time for us and we brought friends this time, also very satisfied.

  • Reviewed: 20 September 2015

    8.3
    Friendly family run hotel.
    • Leisure trip
    • Couple

    Some of the decor was a bit dated.

    Friendly family run hotel. The size of the room was very generous and the views from our room overlooking the mountains was amazing.

  • Reviewed: 15 August 2015

    8.8
    Loved our stay!
    • Leisure trip
    • Family with older children

    Loved our stay! The staff were friendly and nice. Breakfast was yummy! I agree with the other reviewers that the decor is special and I hope they don't update it. It was really great being so close to the baths!

  • Reviewed: 4 August 2015

    6.3
    It was a nice little studio with rather chintzy decor, but...
    • Leisure trip
    • Couple

    The bed was completely worn out, and the grill didn't work, plus there was no toaster - so breakfast was a little lacking.

    It was a nice little studio with rather chintzy decor, but quite fun, and a view of the mountains from the balcony.

  • Reviewed: 3 August 2015

    9.6
    The place on the top very nice town for relaxin and the...
    • Leisure trip
    • Family with older children

    Only the location up on the mounting it takes more than 25 minutes to go up by car

    The place on the top very nice town for relaxin and the hotel and the sttaf very good people and good size of rooms and you can walk to telefrick and go to the top of mounting

  • Reviewed: 29 May 2015

    9.6
    I liked the vintage room design, spacious and comfortable -...
    • Leisure trip
    • Solo traveller

    It's not much to look at on the outside, but the interior and location make up for it.

    I liked the vintage room design, spacious and comfortable - they don't make hotels like this any more, and I'm glad they haven't destroyed it with some misguided "update". Centrally located between the two main thermal baths. Friendly and accommodating. Some rooms have great views (higher floors).

  • Reviewed: 21 February 2015

    8.8
    Very spacious rooms, free garage parking, games room for bad...
    • Leisure trip
    • Couple

    Very spacious rooms, free garage parking, games room for bad weather, good breakfast. Near Burgerbad and town centre and Torrentbahn. Friendly and helpful staff.

  • Reviewed: 27 January 2015

    9.6
    The hotel is very well located in the town center, very...
    • Leisure trip
    • Couple

    The decoration wasn't modern but as the rooms were very spacious and confortable, it wasn't an issue at all.

    The hotel is very well located in the town center, very close to the best thermal spa plus it's very near to the center. The hotel staff was so kind and thoughtful

  • Reviewed: 24 March 2016

    10
    cool for family, nice staff
    • Leisure trip
    • Family with young children

    cool for family, nice staff

  • Reviewed: 17 March 2016

    10
    Big rooms, nice view, good location, good restaurant,...
    • Business trip
    • Solo traveller

    Nothing

    Big rooms, nice view, good location, good restaurant, excellent breakfast.

  • Reviewed: 14 February 2016

    10
    Spacious, warm and cosy room.
    • Leisure trip
    • Family with young children

    Nothing.

    Spacious, warm and cosy room. Great service from all staff with smile.

  • Reviewed: 13 February 2016

    10
    nice big rooms, extremely friendly and helpful staff.
    • Leisure trip
    • Family with older children

    nice big rooms, extremely friendly and helpful staff. close to the baths and the cable car.

  • Reviewed: 5 January 2016

    8.3
    Close to all attractions, five minutes walk, indoor parking,...
    • Leisure trip
    • Family with older children

    Close to all attractions, five minutes walk, indoor parking, more than enough for a mountain holiday.

  • Reviewed: 6 October 2015

    8.8
    The staff, both at the reception desk and in the restaurant...
    • Leisure trip
    • Family with young children

    The staff, both at the reception desk and in the restaurant were very friendly and helpful, and spoke several different languages.

  • Reviewed: 30 August 2015

    10
    Great value, beautiful views, great staff.
    • Leisure trip
    • Solo traveller

    Nothing

    Great value, beautiful views, great staff.

  • Reviewed: 6 August 2015

    8.8
    The Ladies managing the Hotel are very helpful and...
    • Leisure trip
    • Family with young children

    The Ladies managing the Hotel are very helpful and cooperative. Excellent Hospitality.

  • Reviewed: 15 July 2015

    9.6
    Its location, comfortable bed, breakfast and the friendly...
    • Leisure trip
    • Family with young children

    Wifi was a little weak at the room we were at.

    Its location, comfortable bed, breakfast and the friendly staff!

  • Reviewed: 8 June 2015

    10
    Everything!
    • Leisure trip
    • Solo traveller

    Everything! From the position, to staff friendliness, to comfort, to a super breakfast buffet, everything was absolutely tops here.

  • Reviewed: 11 January 2015

    7.9
    friendly staff
    • Leisure trip
    • Family with older children

    the pillows

    friendly staff quality and choice of breakfast large room with proper beds for the children Nice evening meal.

  • Reviewed: 1 January 2015

    7.5
    Confort, clean and nicely run family hotel business.
    • Leisure trip
    • Family with young children

    Old furniture, noisy bed.

    Confort, clean and nicely run family hotel business.

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 47

Guests also reviewed these properties: