The walls are fine so you can hear your neighbours a lot plus there's a church in the vicinity so you hear the bells ringing quite a lot.

The room was big and comfortable. You could make yourself tea and coffee.

Stayed in April 2024

This cannot be helped, but the narrow and winding stairs to our room was a little challenging with a large suitcase. Do not expect any lifts as this is a historical area. The way to the place is a cobblestone path, very much like the old days but can be detrimental to suitcase wheels.

The room was surprisingly modern, with a small apartment-like kitchenette and shower stall but with preserved ceiling beams and quaint flooring. It’s well placed in the centre of town, accessible to the bus stop and other amenities.

Stayed in April 2024

The room is very cozy and nice. The bed is very comfy. A big flat digital TV was a nice bonus! The room is also equipped with a small kitchenette, coffee machine (with coffee capsules), kettle (and tea), and all necessary cooking supplies. Clean bathroom with great shower! The location is excellent -- in the city center and close to nice restaurants. The staff is very nice and promptly responsive. They reply within minutes and provided me with all the info and things I asked for. They even left me coupons to enjoy the city. I had a great stay -- recommended!

Stayed in March 2024

Couldn't find the reception to check in. But actually didn't need to as everything was well taken care of.

Stayed in March 2024

Bed a bit uncomfortable and very bad pillow.

Location is great. Cleanliness was ok, and the room was very well equipped.

Stayed in February 2024

Breakfast is not offered at the hotel.

Very good location in the city center. I did not meet with the staff but getting the key is very easy.

Stayed in December 2023

Permanent strong cooking smell from restaurant downstairs. A bit gloomy in the room as the lighting is not good. Charm of the historic building reduced through mismatched 'updates' and furniture. Would have been good to be able to collect the visitors cards before check in time since they give free entry to so many things (and to be informed about that).

Great location, easy check in and check out, good communication. Quirky room with plenty of space for our family and the possibility to cook a simple meal in the bar/kitchenette

Stayed in January 2024

Small table and seating area.

Centrally located.

Stayed in December 2023

10 minutes walk from the train station, right in the middle of the historical area. Instructions were clear from the owner to check in by myself. Up the spiral staircase, the room on top was large and comfortable with view on the square (and soon will be renovated like the other I saw next door - will then get even higher marks for facilities and value for money, assuming all stays the same).

Stayed in October 2023

Nothing much as everything is seconds away once you exit the hotel.

This a great option for solo travelers and/or couples who need a clean room in a great location (at the foot of the castle). Must be comfortable with remote check-in and steep stairs. Minimal staff but pleasant and efficient.

Stayed in October 2023

The check-in was confusing because there is no reception. There also wasn't AC as advertised. Instead, there was a fan, so the room was a little warm on a hot summer day.

The hotel is right in the center of the old town, so it is easy to get everywhere from it.

Stayed in August 2023

The lights of the bathroom did not work.

Location and atmosphere

Stayed in August 2023

The room was hot and felt a bit cramped. The on street parking was only 2 hours. Had to stay in the multi storey.

Nice old building in a great location.

Stayed in August 2023

Only for the fit, but fine for us.

No breakfast provided. Lovely old building but room and en-suite refurbished to a good standard. Right in the middle of the old town so ideal for tourists. Very comfortable bed.

Stayed in May 2023

Noise outside from extractor fans

Comfortable, very good location

Stayed in March 2023

I booked with "Booking". When given a price for the room, I expect to pay exactly the price that is quoted in the booking. The price was given in Swiss francs and I paid in Swiss francs. However, I just discovered that I have to pay an additional 7 Swiss francs for the exchange rate because the money actually goes to the Netherlands. When the price is given in Swiss francs and I pay in Swiss francs, I don't expect to pay extra for the exchange rate. There is no mention of the additional cost when you do your booking.

A very good place to stay in the heart of Neuchatel.

Stayed in February 2023

Too noisy, I couldn't sleep half of the night because of the very loud music coming from the backyard - sounded like a restaurant with live music. I absolutely loved the place and facilities, but the late evening noise was a problem for me

Excellent location, easy to find, nice room - sizewise and very nicely decorated, bed was comfy. You have your own kitchenette, coffee machine and a microwave, so you can cook yourself a proper meal if you prefer that. The owners are very polite and helpful.

Stayed in February 2023

Blackout, or thicker curtains woukd have made the experience better, but other than that it was great

Location was excellent, right in the centre of town. Despite the location the room was quiet. Check was easy. The instructions were comprehensive. The room was clean and had what I needed.

Stayed in February 2023

La petite attention de la machine à café

Stayed in February 2023

The furnitures are old as in the pics. Be careful - the electric connectors may not fit to your plugs.

The old building is in the historical city centre, near the castle. The bed is comfortable, there are microwave oven, coffee machine with coffee, fridge. The key was in a security box, it was easy to get in. The owner is helpful.

Stayed in February 2023

A lovely Hotel right by the old church clock and a lovely fountain. I had a great view from the window into the street below and lovely to hear the clock chimes. The room has lots of original features. the bathroom is a little dated but is more than adequate for what you need. Entry is by keycode which is good and you are sent very detailed instructions before you arrive.

Stayed in November 2022

right in the city center, vice old buolding and big room with kitchen

Stayed in October 2022

Nothing to complain about once you accept that this is not a modern building. Steep stairs but that’s very common anywhere.

The building has character in bags! Fantastic experience. Comfortable bed and well equipped kitchenette. Nice decor with lots of conveniences. Quite spacious including the bathroom - good shower!

Stayed in August 2022

air condition of neighbors could be heard, but stops at night

perfect location. easy operation

Stayed in August 2022