9.1

Reviews of Beau-Rivage Genève This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

13, Quai du Mont-Blanc, Paquis, 1201 Geneva, Switzerland

  • Abdelrahman

    Reviewed: August 29, 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Mohammed

    Reviewed: August 17, 2025 · Stayed in August 2025

    Verified review

    Location and cleanliness

    Under renovation, not worth the value with all the facilities closed

    Property response:

    Dear Guest, Thank you for sharing your feedback. We are truly sorry if the ongoing renovation works impacted your stay and did not meet the value you expected. Indeed Beau-Rivage Genève, is currently undergoing an exciting transformation that will allow us to write a new chapter in our history. Throughout this journey, our priority remains to ensure your comfort and to preserve the Beau-Rivage experience through seamless service at the highest level. We sincerely regret that this was not fully the case during your visit. We hope to have the pleasure of welcoming you back once our enhancements are complete, for a truly memorable experience. Warm regards, Robert Herr General Manager

    Dear Guest, Thank you for sharing your feedback. We are truly sorry if the ongoing renovation works impacted your stay and did not meet the value you expected. Indeed Beau-Rivage Genève, is currently undergoing an exciting transformation th… Show more

    Beau-Rivage Genève
    August 21, 2025
  • Vadim

    Reviewed: August 14, 2025 · Stayed in July 2025

    Verified review
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  • Dalal

    Reviewed: August 7, 2025 · Stayed in August 2025

    Verified review

    The Team And management

    Over price

    Property response:

    Dear Guest, Thank you for your kind words about our team and management. We take great pride in maintaining a high level of professionalism to ensure the best possible experience for our guests. We appreciate your feedback regarding pricing and will take it into consideration as we continually strive to offer excellent value alongside exceptional service. We hope to have the pleasure of welcoming you back to Beau-Rivage Genève in the future. Warm regards, Robert Herr General Manager

    Dear Guest, Thank you for your kind words about our team and management. We take great pride in maintaining a high level of professionalism to ensure the best possible experience for our guests. We appreciate your feedback regarding prici… Show more

    Beau-Rivage Genève
    August 11, 2025
  • Nadera

    Reviewed: July 31, 2025 · Stayed in July 2025

    Verified review
  • Nadera

    Reviewed: July 31, 2025 · Stayed in July 2025

    Verified review
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  • Samiha

    Reviewed: July 20, 2025 · Stayed in July 2025

    Verified review
  • Nick

    Reviewed: July 18, 2025 · Stayed in July 2025

    Verified review

    Great location, wonderful breakfasts and Royal apartments! Special thanks to Mr. Louis Smith, Assistant Director of Rooms, who made our stay at Beau - Rivage Geneva unforgettable!

    Property response:

    Dear Guest, Thank you sincerely for your glowing review. We’re delighted to hear that you enjoyed our location, breakfast, and the charm of our suites. A heartfelt thank you as well for your kind words about Mr. Louis Smith - we’re thrilled he helped make your stay truly unforgettable. We hope to have the pleasure of welcoming you back to Beau-Rivage Genève in the near future. Warm regards, Robert Herr General Manager

    Dear Guest, Thank you sincerely for your glowing review. We’re delighted to hear that you enjoyed our location, breakfast, and the charm of our suites. A heartfelt thank you as well for your kind words about Mr. Louis Smith - we’re thrill… Show more

    Beau-Rivage Genève
    July 22, 2025
  • Uros

    Reviewed: July 13, 2025 · Stayed in July 2025

    Verified review

    Nice and good location.

    Needs upgrades and refurbishments.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback and for your positive rating. We are pleased to hear that you enjoyed our prime location. Regarding your remarks, we fully understand your expectations and are pleased to inform you that Beau-Rivage Genève is currently undergoing a careful renovation program aimed at enhancing the guest experience while preserving the soul and heritage of the hotel. We hope to have the pleasure of welcoming you back soon - with a renewed setting we trust you will enjoy even more. Warm regards, Robert Herr General Manager

    Dear Guest, Thank you for taking the time to share your feedback and for your positive rating. We are pleased to hear that you enjoyed our prime location. Regarding your remarks, we fully understand your expectations and are pleased to in… Show more

    Beau-Rivage Genève
    July 17, 2025
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  • Dominick

    Reviewed: July 13, 2025 · Stayed in July 2025

    Verified review

    Staff, location, view, period features.

    None

    Property response:

    Dear guest, Thank you very much for your kind words and perfect score. We are delighted that you appreciated the charm of our historic property, as well as its unique setting by the lake and the warm welcome from our team. We sincerely hope to have the pleasure of welcoming you back to Beau-Rivage Genève in the near future. Warm regards, Robert Herr General Manager

    Dear guest, Thank you very much for your kind words and perfect score. We are delighted that you appreciated the charm of our historic property, as well as its unique setting by the lake and the warm welcome from our team. We sincerely ho… Show more

    Beau-Rivage Genève
    July 17, 2025
  • Anonymous

    Reviewed: July 2, 2025 · Stayed in July 2025

    Verified review
  • Peter

    Reviewed: June 27, 2025 · Stayed in June 2025

    Verified review

    Very good location. The service was excellent. The bedroom in the junior suite was very comfortable.

    Under construction renovation with much of hotel closed so limited facilities. Bathroom in junior suite was small.

    Property response:

    Dear Mr Peter, Thank you for sharing your feedback. We are pleased to hear that you appreciated our prime location, attentive service, and the comfort of the junior suite. However, we regret the inconvenience caused by the ongoing renovations, which temporarily limit some of our facilities. Please be assured that these improvements are aimed at enhancing your future stays. We hope to have the opportunity to welcome you back soon for a truly seamless and luxurious experience. Best regards, Robert Herr General Manager

    Dear Mr Peter, Thank you for sharing your feedback. We are pleased to hear that you appreciated our prime location, attentive service, and the comfort of the junior suite. However, we regret the inconvenience caused by the ongoing renovati… Show more

    Beau-Rivage Genève
    July 2, 2025
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  • Olga

    Reviewed: June 23, 2025 · Stayed in June 2025

    Verified review

    The hotel is absolutely amazing! It is beautiful, comfortable and the location is perfect. The staff is very helpful and friendly. We felt very welcome.

    Property response:

    Dear Mrs Olga, Thank you so much for your generous review. We are thrilled to hear that your stay with us was nothing short of exceptional. It is truly rewarding to know that you found our hotel beautiful, comfortable, and ideally located. Our team takes great pride in offering warm and attentive service, and we are so pleased that you felt so welcome during your time here. Your kind words will be shared with them as a reminder of the lasting impact they have on our guests. We look forward to the privilege of welcoming you back in the near future for another unforgettable experience. With our warmest regards, Robert Herr General Manager

    Dear Mrs Olga, Thank you so much for your generous review. We are thrilled to hear that your stay with us was nothing short of exceptional. It is truly rewarding to know that you found our hotel beautiful, comfortable, and ideally located.… Show more

    Beau-Rivage Genève
    June 24, 2025
  • Lisa

    Reviewed: June 21, 2025 · Stayed in June 2025

    Verified review
  • Adeyemi

    Reviewed: June 21, 2025 · Stayed in June 2025

    Verified review
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  • Noureed

    Reviewed: June 19, 2025 · Stayed in June 2025

    Verified review
  • Carolin

    Reviewed: June 13, 2025 · Stayed in June 2025

    Verified review

    This Hotel is an outstanding experience!

    Property response:

    Dear Mrs Carolin, Thank you warmly for your kind words and for taking the time to share your impressions. To be considered one of the best hotels in Switzerland is both an honour and a source of great pride for our entire team. We are truly delighted that your stay was such a memorable experience, and we hope to have the pleasure of welcoming you back very soon for another exceptional visit. With kind regards, Robert Herr General Manager

    Dear Mrs Carolin, Thank you warmly for your kind words and for taking the time to share your impressions. To be considered one of the best hotels in Switzerland is both an honour and a source of great pride for our entire team. We are tru… Show more

    Beau-Rivage Genève
    June 17, 2025
  • Ali

    Reviewed: June 2, 2025 · Stayed in April 2025

    Verified review
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  • Cora

    Reviewed: May 12, 2025 · Stayed in May 2025

    Verified review
  • Evan

    Reviewed: May 7, 2025 · Stayed in April 2025

    Verified review

    Absolutely perfect, friendly and amazing stuff!!!

    Renovation is poor and smelly, facilities are poor, bathroom has no sanitary shower, no mosquito webs etc, etc, etc… breakfast in the restaurant reminds the years of hunger and desolation (I have never had such a poor and small breakfast in my life). And this all for shameless price!

    Property response:

    Dear Mr Evan, Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations. We take all guest reviews seriously, and we will certainly look into the points you've raised. We understand how important these details are for a pleasant stay. We truly appreciate your comments and hope you will consider giving us another opportunity to serve you better in the future. Warm regards, Robert Herr General Manager

    Dear Mr Evan, Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet your expectations. We take all guest reviews seriously, and we will certainly look into the points you've raised. We understand h… Show more

    Beau-Rivage Genève
    May 13, 2025
  • Zohair

    Reviewed: May 1, 2025 · Stayed in May 2025

    Verified review
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  • Shiva

    Reviewed: April 27, 2025 · Stayed in April 2025

    Verified review
  • Jarrah

    Reviewed: April 25, 2025 · Stayed in April 2025

    Verified review
  • Olalekan

    Reviewed: April 16, 2025 · Stayed in April 2025

    Verified review
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  • Danae

    Reviewed: March 7, 2025 · Stayed in March 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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