Reviews of Hotel Bellevue Kriens This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Schlossweg 1, Kriens, 6010 Lucerne, Switzerland
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Reviewed: August 4, 2025 · Stayed in July 2025
Verified reviewReviewed: July 29, 2025 · Stayed in July 2025
Verified reviewReviewed: July 11, 2025 · Stayed in June 2025
Verified reviewvery tasty breakfast with many choices. The restaurant was a calm and beautiful setting for the meal
I didnt know that I could send my luggage up and take my time traveling up the mountain
Reviewed: June 28, 2025 · Stayed in June 2025
Verified reviewIncredibly views
No
Reviewed: May 19, 2025 · Stayed in May 2025
Verified reviewA very unique & amazing experience to sleep on top of Pilatus! The views are breathtaking, the food is delicious and the staff was very friendly. Definitely recommmended.
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Dear Nicole, Thank you very much for your wonderful feedback! We're delighted that you enjoyed the breathtaking views, delicious food, and our friendly team. It’s great to hear that your overnight stay on top of Pilatus was such a unique and memorable experience. We truly appreciate your recommendation and hope to welcome you back again soon! The Hotel Pilatus-Kulm Team
Dear Nicole, Thank you very much for your wonderful feedback! We're delighted that you enjoyed the breathtaking views, delicious food, and our friendly team. It’s great to hear that your overnight stay on top of Pilatus was such a uniq… Show more
Reviewed: May 17, 2025 · Stayed in May 2025
Verified reviewReviewed: May 10, 2025 · Stayed in May 2025
Verified reviewAmazing location. Good food and friendly staff.
Although we went in May it was still snowing and very misty. Could not see anything around the place. All the trails/hikes were closed. But it is not a mistake of the property we have to accept the weather.
Reviewed: April 19, 2025 · Stayed in April 2025
Verified reviewReviewed: March 5, 2025 · Stayed in February 2025
Verified reviewSpectacular stay all around, from views, to the comfortable room and spectacular meals. It was more than we imagined. The staff were welcoming and attentive, making our stay extra special. The unique views, dining and solitude experienced staying in top of Pilatus will not disappoint.
Nothing
Dear Terah, Thank you for very much for your great review! We are glad to hear that everything met your expectations. We would be delighted to welcome you back again. Best regards, Hotel Pilatus-Kulm Team
Reviewed: January 20, 2025 · Stayed in November 2024
Verified reviewReviewed: January 19, 2025 · Stayed in January 2025
Verified reviewEverything. The atmosphere and vibes were amazing.
The only negative is that the cable car tickets aren't included in your room rate and are an additional cost on the day.
Dear Zoe, Thank you for your great feedback. We are glad you enjoyed your stay on Mount Pilatus. Furthermore, you will find attractive offers incuding ascent and descent on our website. We look forward to welcoming you again. Kind regards, Hotels Pilatus Kulm
Dear Zoe, Thank you for your great feedback. We are glad you enjoyed your stay on Mount Pilatus. Furthermore, you will find attractive offers incuding ascent and descent on our website. We look forward to welcoming you again. Kind regards,… Show more
Reviewed: January 1, 2025 · Stayed in December 2024
Verified reviewThe view mostly
The rooms look dry a bit,to renovate a bit
Dear Lilyan, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the view, which is indeed one of the highlights of our location. We also appreciate your suggestion regarding the rooms. We are continuously working on improvements. We hope to welcome you back soon for an even better experience. Kind regards Hotels Pilatus-Kulm Team
Dear Lilyan, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the view, which is indeed one of the highlights of our location. We also appreciate your suggestion regarding the rooms. We are continuously working o… Show more
Reviewed: December 16, 2024 · Stayed in December 2024
Verified reviewLocation, experience
Dinner options / taste / time were disappointing.
Dear Peter, Thank you for your feedback. We're glad you enjoyed the location. However, we're sorry to hear that the dinner did not meet your expectations. We always aim to provide an exceptional dining experience and will certainly take your comments into consideration for improvement. We hope to have the opportunity to welcome you again and provide a more satisfying dining experience in the future. Kind regrds, Hotel Pilatus-Kulm Team
Dear Peter, Thank you for your feedback. We're glad you enjoyed the location. However, we're sorry to hear that the dinner did not meet your expectations. We always aim to provide an exceptional dining experience and will certainly… Show more
Reviewed: December 13, 2024 · Stayed in November 2024
Verified reviewReviewed: November 9, 2024 · Stayed in November 2024
Verified reviewThis was one of the coolest Hotels I ever stayed at. Great hiking, great dinner, great breakfast. Great views.
Dear Dave, Thank you so much for your amazing feedback! We're thrilled to hear that you had such a memorable experience. It’s wonderful to know that our hotel left such a positive impression on you and we hope to welcome you back for another unforgettable stay! Best regards, The Hotel Pilatus-Kulm Team
Dear Dave, Thank you so much for your amazing feedback! We're thrilled to hear that you had such a memorable experience. It’s wonderful to know that our hotel left such a positive impression on you and we hope to welcome you back for a… Show more
Reviewed: October 18, 2024 · Stayed in October 2024
Verified reviewHighlight of our trip I would recommend to all,the view the hospitality the dinner etc, it was magic..worth every cent..
Reviewed: August 6, 2024 · Stayed in August 2024
Verified reviewThis is the most magical hotel, high in the clouds.
We were not informed that we had to get 2 gondola rides from the carpark to the hotel, my husband is scared of heights.
Dear Janice, Thank you for visiting us at 2,132 meters above sea level and for your valued feedback. We are delighted that you enjoyed the ambience. I hope that you were able to enjoy the special journey despite the altitude. For another time, you are welcome to take the steepest cogwheel railway in the world, which provides a smooth ride. Kind regards, Marion Gerber, Sales Manager Hotels/MICE
Dear Janice, Thank you for visiting us at 2,132 meters above sea level and for your valued feedback. We are delighted that you enjoyed the ambience. I hope that you were able to enjoy the special journey despite the altitude. For another t… Show more
Reviewed: July 17, 2024 · Stayed in July 2024
Verified reviewWe enjoyed the range, and the venue
Dear Charles & Julia Thank you for very much for your great review. We are glad you enjoyed your stay on Mount Pilatus. Best regards, Marion Gerber, Sales Manager Hotels/MICE
Reviewed: June 28, 2024 · Stayed in April 2024
Verified reviewReviewed: May 30, 2024 · Stayed in May 2024
Verified reviewLocation, staff were friendly, dinner was lovely.
The pillows were too big and the bed a little too soft.
Reviewed: April 16, 2024 · Stayed in April 2024
Verified reviewReviewed: April 12, 2024 · Stayed in April 2024
Verified reviewWonderful location, quietness outside of cablecars opening hours, excellent dinner, really helpful and friendly staff, cleanliness. Definitely will be back in summer!
Nothing I disliked
Reviewed: October 18, 2023 · Stayed in October 2023
Verified reviewReviewed: August 13, 2023 · Stayed in August 2023
Verified reviewBreakfast: Exceeded the expectations! Thought it would be a small breakfast but it was « luxurious » for price/quality. Dinner: Wow! Delicious menu. Well thought out! Friendliest stuff ever!
Honestly - nothing! Even our dog loved it!