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Reviews of Hotel Bellevue 3 stars

Seeburgstrasse 79, 6006 Luzern, Switzerland

#60 of 70 hotels in Luzern

Guests' Choice

Review score

Based on 535 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.3

  • Location

    7.4

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    8.3

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Showing 1 - 75

  • Reviewed: 8 July 2018

    3.3
    It was very nice we could use the beach facilities across...
    • Leisure trip
    • Family with young children
    • Sextuple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room very hot. Given an old fan that was about to break to cool the room. The staff more like a drill Sargent than a receptionist

    It was very nice we could use the beach facilities across the street.

    Stayed in June 2018

  • Reviewed: 4 July 2018

    7.1
    Overall good location to transport. Friendly staff and clean accommodation. Lots to do in Lucern!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a faulty mini bar fridge which shorted the electricity to the room. Had to wait until next morning to let staff know - bit hard showering in the dark.

    Easy 10 minute trip on the bus to central Lucern. Bus stop is outside the hotel so very convenient!

    Stayed in July 2018

  • Reviewed: 26 June 2018

    6.3
    Clean, good bedding.
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was extremely expensive for a fairly basic room. Location was ok but a fair way out of town and you had to pay extra for parking on the street.

    Clean, good bedding. Nice having a balcony with a partially obscured view of the lake.

    Stayed in June 2018

  • Reviewed: 16 June 2018

    6.7
    Decent stay, Book only if you are 100% sure of staying. Else your money is gone!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    1. Hot water kettle was missing. It should be present in every room so that person can take care of their hot water/ tea/ infant milk needs. 2. Dependency on reception for hot water. No means to get hot water for baby milk after 10 PM. 3. 15 minute bus ride from Lucerne station to reach hotel 4. Property management is inconsiderate of any tragic happening with customers. I had booked 2 rooms, but my relatives could not travel as they met with an unforeseen accident. I informed about this to hotel well in advance 1 week. But Hotel refused to accommodate even an inch and forfeited entire 100% payment which we made in advance!

    Room was fine, neat and clean. So was the bathroom. Comfortable stay.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    10
    Everything.
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 2 nights

    Everything. The room was nice, bright, big and extremely clean. The breakfast buffet excellent. The bus stop at a few meters away. And the staff helpfull (provided us with help and information behond expectation).

    Stayed in May 2018

  • Reviewed: 13 May 2018

    9.2
    We stayed Luzern for 2 nights.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no kettle inside the room. You need to ask for hot water between morning till 9:00pm.

    We stayed Luzern for 2 nights. Location is amazing, convenient transportation(Bus station just 30m far), 10 mins bus to the centre. Room is clean and room's service is perfect, clear and fast. They are very kindly.

    Stayed in May 2018

  • Reviewed: 26 April 2018

    10
    Outstanding location, staff and really good place for anyone who wants to visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were exceptionally friendly and helpful. The hotel was clean, high standard and the location and transport into city was really outstanding. Location of the hotel across the stree had great views of the lake, but you could easily access the facilities.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    7.5
    comfy bed, quaint side of Luzern, cozy and old-timey feel to hotel
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night

    the bathroom size was too small for comfort, carpet smelled stinky like mildew, breakfast was too expensive, parking was not included

    the bed was extremely comfortable and smelled of cucumber, the view of Luzern lake, access to 4 star hotel across the way for breakfast, fun old-timey elevator and key system

    Stayed in March 2018

  • Reviewed: 4 April 2018

    8.8
    Tip-Top!
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights

    A special Thanks to Birgit for the warming breakfast time and detailed useful information about the "best to do in Luzern". Unfortunately due to rainy weather we couldn't use the balcony, but the view was beautiful and daring to go back some time on summer.

    Stayed in April 2018

  • Reviewed: 20 March 2018

    9.2
    Only 10 min from Luzern, by bus or by car.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Only 10 min from Luzern, by bus or by car. Pratical parking. Lake view (from the 3rd floor). Despite the age of the building, everything was spotless clean. We also appreciated the free upgrade, due to the fact the hotel was pretty much empty. The breakfast buffet was maybe small, but plenty enough for a quick one. The room was big enough, with plenty of space for our luggage. The bathroom (shower only) was small, but clean.

    Stayed in March 2018

  • Reviewed: 26 November 2017

    9.2
    The helpful and welcoming staff was the highlight of our stay.
    • Leisure trip
    • Family with young children
    • Sextuple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room could have been a bit more spacious for 3 double beds.

    The staff was very warm and welcoming and helped us with recommendations as well. We had a great stay. The accessibility to the lake view and sister hotel's restaurant/ lounge was a plus.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    10
    superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 4 nights

    Please provide a hot water kettle and coffee/ Tea option in the rooms.

    location is about 10 minutes from the town center but regular bus service makes travel easy. Sit in the balcony overlooking the ALPS.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    7.9
    bunk bed set up was not suitable for an adult and two...
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 2 nights

    bunk bed set up was not suitable for an adult and two children, unless the adult is prepared to be on the top bed - the bottom part was a double bed. It would have been better with a trundle bed giving more flexibility. This was not made clear when booking. The amount charged by booking.com was confusing.

    Stayed in October 2017

  • Reviewed: 24 August 2017

    4.6
    Disappointing!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights

    The management was disorganised. They allocated our room to another family and we had to wait until they cleared the room. Our bill was miscalculated and we were given no information that we had to order breakfast in advance. Room very basic for the cost.

    Stayed in August 2017

  • Reviewed: 1 August 2017

    9.2
    Hotel staff was really helpful and offered actively...
    • Family with young children
    • Triple Room with Balcony
    • Stayed 4 nights

    Hotel staff was really helpful and offered actively assistance with trip planning, gave hints and tips, organized tickets for attractions. Very friendly and obviously personally dedicated to customer service. The hotel is very good value for money (it ist expensive for non-Swiss Europeans, but Switzerland ist expensive, and this hotel is indeed very good value for local standards!). Nice view from 3rd floor over Lake Lucerne and great panorama including Mt. Pilatus.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    9.2
    Excellent hotel in a beautiful city.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bellevue is only a half-fair name as the view of the lake is rather obscured by trees. You need to be on the second floor or above to get any kids of lake view.

    Super clean and the staff were über-friendly and helpful. The lovely Birgit was full of useful advice and has the patience of a saint. The slightly plusher sister hotel (Hermitage) opposite has access to the lake for swimming and a lovely restaurant / terrace with wonderful views. Bellevue guests can use all their facilities. Also you get a free daybus pass into town

    Stayed in July 2017

  • Reviewed: 24 July 2017

    6.7
    Looking for a good place to stay? Look some more !
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    The owner, admin is not so amiable, more like a camp commander. The come-ons on the website is misleading. There are no views of lake Lucern from any window.

    The free transport coupon around the city is great.

    Stayed in June 2017

  • Reviewed: 23 July 2017

    10
    Excellent place to stay, loved the location
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nice room, loved the location. Free bus into town and also free bike hire made the stay very easy. Great staff, very friendly! Went to their sister hotel accross the road for drinks, great bar with great staff.

    Stayed in July 2017

  • Reviewed: 21 July 2017

    7.1
    False advertising on Booking.com You
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The receptionist gave us poor information on it boat cruise on the lake and we took the bus down there and the last boat had already gone out so it kind of messed up our evening Also the grassy area in front of the lake that was in the booking.com webpage was actually not part of the hotel and inaccessible in the morning when we wanted to lay out there and read

    Stayed in June 2017

  • Reviewed: 13 June 2017

    6.7
    Location sells
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Even a kettle in a room is considered beyond 3 star! Next they will tell even the oxygen that you are breathing in the hotel qualifies for counting as a star in the 3 stars! Warm water required for a child cannot be expected beyond 9 pm because the kitchen is switched off after that. Not suitable for familiy travellers.

    Location, cooperative staff

    Stayed in June 2017

  • Reviewed: 5 June 2017

    7.5
    Lakeside near Lucerne
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The property is located between a busy road and rail line, making for noisy mornings. The hotel had charm, but it's decor was a bit bland compared to others in the area.

    An excellent location to view Lucerne, the lake and the mountains. The room was large and comfortable with a quaint balcony. Staff was helpful in providing tips to ride bikes around town and in suggesting lakeside lounge locations.

    Stayed in June 2017

  • Reviewed: 16 May 2017

    7.1
    A hotel with nice view. Suggest to have a room with balcony!
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The price is quite expensive comparing the same hotel type in other country in Europe.

    I like the view from the balcony. Such a beautiful view to lucerne lake 😍

    Stayed in May 2017

  • Reviewed: 15 May 2017

    7.5
    PLEASANT STAY
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    the staff was not at all friendly or helpful besides Romano who was very sweet.. there was no kettle in the room.. the traffic sound was too much as well..lake view is available only for the rooms in second floor.

    The location was great, as the bus stop was close by.. The room was maintained very well on a daily basis...

    Stayed in May 2017

  • Reviewed: 7 May 2017

    8.3
    Hotel Bellevue, but the view doesn't exist anymore.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night

    It was a little nice hotel, but because of the building infront of it, it has no view anymore on the lake, which is a pitty. It was quite noisy.

    The room was clean and good size for 4 persons.

    Stayed in April 2017

  • Reviewed: 24 April 2017

    8.3
    Weekend stay in Lucerne with teen
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights

    It is on a fairly busy road and the train track runs behind the hotel. The train doesn't seem to run throughout the night. We slept with our window open and it did not bother us or wake us up during the night.

    The staff was very friendly and extremely helpful. What I really liked was the ease of getting into Lucerne. You could walk, although it was not a short distance or you could take the bus. The hotel provided the ticket and it was a short bus ride into the center of town. We were on the 3rd floor and had a really good view of the lake. The breakfast was simple, but everything was fresh and well-supplied. we would stay here again.

    Stayed in April 2017

  • Reviewed: 21 April 2017

    10
    Great place
    • Leisure trip
    • Family with young children
    • Sextuple Room with Balcony
    • Stayed 1 night

    Nothing to dislike

    The place was amazing, with a perfect terrace with a great view well located. Next to the hotel was the bus stop, which was free when staying at the hotel.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    8.8
    Highly recommended
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Nothing noticeable...

    Nice hotel. Good and clean rooms. We had booked 2 rooms, one of them had a balcony with a nice view and seating arrangement. The staff was very friendly and kind. They took care of all our requests and made our stay pleasant. Parking was available at a nominal charge. Location is also good, not very far from Luzerne city center (15-20mins by bus). Bus connection is available directly from the hotel . We were also given a transport ticket to and from the city center by the hotel. Overall we had a very comfortable stay :)

    Stayed in April 2017

  • Reviewed: 15 October 2016

    6.3
    Need improvement
    • Business trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We arrived at 9pm and had to chck in at their sister hotel opposite the road. The chck in was made simple and the staff was very friendly infact. But the next morning when the bellevue hotel receiption starts her job..she tend to make things complicated. Starts making some confusion which i dont see the point Perhaps she should make everything simple and easy The hotel doesnt have a kettle or coffee and tea facilities in the room nor wending machine drinks. So if u need any drink suddenly middle of the night u will need to run to their sister hotel. They have mini bar but full of alcohols. Kids cant be driving that for sure

    The location located next to their sister hotel is beautifully facing the luzern lake

    Stayed in October 2016

  • Reviewed: 7 October 2016

    8.8
    Nice stay just outside of Lucerne
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Parking was convienent. Staff was really nice and helpful and the bus to town was very close. Very affordable alternative to their sister hotel across the street.

    Stayed in September 2016

  • Reviewed: 5 October 2016

    8.8
    Practical value hotel just south of town.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No "Bellevue" here, on the road and behind the newer Hermitage partner-hotel that now blocks the view of the lake.

    Very friendly staff at reception, well renovated hotel near to the transport-museum or bus in the city.

    Stayed in October 2016

  • Reviewed: 2 October 2016

    7.9
    Room was comfortable.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No face cloths in rooms. I don't think any where in Europe uses them. So bring your own if you go.

    Room was comfortable. Great view of Lake Lucern from our balcony. Staff was very friendly. Breakfast good.

    Stayed in September 2016

  • Reviewed: 1 October 2016

    4.6
    Not much
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    What an awful experience !!!!! Charged me again when I actually paid everything on departure! Requested to have twin bed instead of double bed when booking. Accepted my request with additional 30, but hotel gave me a room with "double bed" which is two detached single! Felt like being ripped off ! No kettle available in the entire hotel !

    Not much

    Stayed in September 2016

  • Reviewed: 29 September 2016

    10
    Great place to stay in Luzern!
    • Leisure trip
    • Family with older children
    • Quintuple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Rooms face the road, you should close the windows at night in order to sleep well...

    Great service, welcoming staff who gave us good advices with a smile

    Stayed in September 2016

  • Reviewed: 28 September 2016

    9.6
    Nice hotel in a great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    helpful and friendly staff when checking in, parking off road, clean and comfortable rooms just a short bus ride from the centre of town-highly recommended!

    Stayed in September 2016

  • Reviewed: 24 September 2016

    4.6
    مكان للمبيت فقط !
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    المكان مليان حشرات و عناكب داخل الغرفه و في الشرفه The place was fall off spiders and bugs! عند وصولي الحمام الله يكرمكم كان غير نظيف ! When we arrived the bathroom wasn't clean!

    مكان للمبيت فقط ! Just for sleep !

    Stayed in September 2016

  • Reviewed: 15 September 2016

    4.2
    Horrible room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny room, no AC. Water was either boiling hot or cold, nothing in between. NONE or the rooms got Lake view, so don't bother paying extra for a bigger room. Wifi was coming and going, not working properly. Stayed here for one of our honeymoon nights, what a disappointment. Worst room I ever booked for 170 USD.

    Stayed in September 2016

  • Reviewed: 9 August 2016

    3.3
    Poor room condition
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only one day gone hope as the management promised will change

    Very dusty bathroom ancient door never closes have to sleep in smelly conditions no lift no assistance in luggage handling

    Stayed in August 2016

  • Reviewed: 4 August 2016

    5.0
    Quite disappointed
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is called "Bellevue" and despite asking for and getting a room with a balcony "lake side", you actually don't get a view on the lake!! This is dislawful advertising and a scam for tourists!

    Location

    Stayed in August 2016

  • Reviewed: 1 August 2016

    2.5
    no wake up call service, no laundry service, dirty rooms,...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    no wake up call service, no laundry service, dirty rooms, insects in rooms, dead insects remain after housekeeping, no air conditioning, very expensive approx., euro 200/ night

    Stayed in July 2016

  • Reviewed: 31 July 2016

    4.2
    Poor quality
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night

    Not a 3 star at all, too small for a family room. poor facilities/reception. Given the price we are paying. Totally not worth it. Like a B&B only. Never will stay again

    Nothing

    Stayed in July 2016

  • Reviewed: 29 July 2016

    6.3
    Expensive for what you get but a reasonable hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    It overlooks a busy road. There is a hotel across the road that blocks your view of the lake and the mountains unless you are higher up the building. It is very expensive for what you get compared with other hotels we stayed in Switzerland. You don't get a free bus pass unlike most hotels in Switzerland. The carpark spaces are narrow and come straight off a busy main road. Eating in the sister hotel across the road was very expensive even for Switzerland.

    The room was a reasonable size. The staff were friendly but very business like. The breakfast was a standard continental breakfast where you help yourself to a buffet. Nothing fancy.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    7.1
    Except reception manager... everything is fine with this hotel.
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 4 nights

    The reception manager was not nice at all... she was very rude and discourteous. There are other women, Heidi and Rosaline who are extremely helpful and nice but not their manager.

    nice breakfast, good location, the connectivity through 24 bus is excellent to Lucerne station.

    Stayed in July 2016

  • Reviewed: 17 July 2016

    6.3
    A small cosy hotel good for adults only
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We were not given a crib for our one year old son whereas we had booked for 2 adults and 1 child.

    The hotel was nice and cosy, right in front of the bus stop only a 10 minute ride from the city.

    Stayed in July 2016

  • Reviewed: 16 July 2018

    10
    Gorgeous
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lake view is slightly obstructed on 2nd floor.

    Staff was amazing. Beds very comfortable.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    7.5
    Near the lake, convenient for a weekend.
    • Leisure trip
    • Group
    • Quadruple Room with Balcony
    • Stayed 1 night

    Noisy road when you open the window.

    Near the lake, convenient for a weekend. Good for groups. Need a car tough because not so close from Lucerne.

    Stayed in June 2018

  • Reviewed: 28 June 2018

    5.8
    The property doesn't have a lake view nor it is lake...
    • Leisure trip
    • Group
    • 3 rooms
    • Stayed 5 nights
    • Submitted via mobile

    The property doesn't have a lake view nor it is lake side . It is a road behind the road also there is a hotel in front of it

    Stayed in May 2018

  • Reviewed: 26 June 2018

    3.3
    Worst
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Suffocated gallery, No coffee machine in the hotel.

    Beakfast was not good, not up to the variety.

    Stayed in June 2018

  • Reviewed: 21 June 2018

    10
    Best experience at Bellevue
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Location was really good. Staff was very helpful.

    Stayed in June 2018

  • Reviewed: 1 June 2018

    5.4
    Beds were good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights

    Horrible front staff, no facilities in the room.Even for hot water, we had to go downstairs, that too no service between 10pm to 9 am

    Beds were good

    Stayed in May 2018

  • Reviewed: 28 May 2018

    7.5
    Hotel service is good and considerate to customers.
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The position is a little far away from the city center.around 20minutes by bus.

    Hotel service is good and considerate to customers.

    Stayed in April 2018

  • Reviewed: 18 May 2018

    7.1
    Poor breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast. Bread was hard. No variety

    Stayed in May 2018

  • Reviewed: 14 May 2018

    9.2
    Location
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2018

  • Reviewed: 8 May 2018

    6.7
    Beds were comfy
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 1 night

    No air conditioning!

    Beds were comfy

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.2
    The room was big, clean and comfortable, the view from the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room was big, clean and comfortable, the view from the balcony was great

    Stayed in March 2018

  • Reviewed: 22 March 2018

    7.9
    Nice view from balcany
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to bus station, good value

    Stayed in March 2018

  • Reviewed: 23 October 2017

    9.2
    very friendly staff.
    • Leisure trip
    • Group
    • Quintuple Room with Balcony
    • Stayed 1 night

    very friendly staff. really neat room.

    Stayed in October 2017

  • Reviewed: 8 October 2017

    7.5
    Enjoyed
    • Leisure trip
    • Family with young children
    • 5 rooms
    • Stayed 2 nights

    NA

    The location is good ans the access to public transport is excellent

    Stayed in October 2017

  • Reviewed: 1 October 2017

    10
    Very friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Big room with big windows.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    8.3
    Easy to get to mountains, lake and delicious restaurants
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Little noisy with street noise and lousy towels

    Location, breakfast choices, room size , view with sunset, staff suggestions

    Stayed in September 2017

  • Reviewed: 18 September 2017

    10
    Enjoyed
    • Business trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    We stayed in Hermitage and Bellevue combined for a week. The location and experience was great. Food was good and customer service excellent.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    6.7
    comfortable stay,good view but old facility
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night

    old facility

    Nice View of lake though old facility

    Stayed in August 2017

  • Reviewed: 10 September 2017

    4.0
    Not worth the price charged.Limited breakfast selection.
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Small room cramped for 4 adults and 1 child No AC No view due to sister hotel opposite blocking view of lake .

    Stayed in August 2017

  • Reviewed: 9 September 2017

    10
    ❤️🌹
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    ❤️❤️🌹🌹

    Stayed in August 2017

  • Reviewed: 1 September 2017

    8.3
    Staff were so helpful and friendly
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff were so helpful and friendly

    Stayed in August 2017

  • Reviewed: 23 August 2017

    5.0
    OVER PRICED FOR THE LOCATION OF THIS HOTEL
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 1 night

    OVERSOLD LOCATION.. NEW HOTEL SAME OWNERS THE OTHER SIDE OF THE ROAD WITH THE VIEW..

    JUST COMFORTABLE

    Stayed in July 2017

  • Reviewed: 21 August 2017

    10
    We love this hotel & staff & location
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Every thing spichly the manger of the hotel & her team they are wonderful helpful & do any thing to make us happy

    Stayed in August 2017

  • Reviewed: 17 August 2017

    10
    I love this hotel & the staff
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The maneger &a her teim helpful & kind

    Stayed in August 2017

  • Reviewed: 17 August 2017

    7.1
    Friendly and available staff, free bus pass
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    Rooms lack maintenance, doors and windows are in poor condition

    Friendly and available staff, free bus pass

    Stayed in August 2017

  • Reviewed: 16 August 2017

    10
    I love this hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Every thing spichaly the manger & her team they are helpful & kind

    Kindness

    Stayed in August 2017

  • Reviewed: 14 August 2017

    9.2
    Clean room, friendly staff, public transportation .
    • Leisure trip
    • Family with young children
    • Quintuple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Clean room, friendly staff, public transportation . Loved my stay.

    Stayed in July 2017

  • Reviewed: 8 August 2017

    6.7
    The staff is nice.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The room is very hot. Although there is a fan, it is still hot

    The staff is nice. The breakfast is great

    Stayed in August 2017

  • Reviewed: 6 August 2017

    3.8
    We need Air Condition in Switzerland also !!! Can not stay without it in July / August
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 2 nights

    It was very hot inside room for family. No proper cooling facility or good Fans available

    Staff was helpful. Location was ok from transportation

    Stayed in August 2017

  • Reviewed: 24 July 2017

    8.3
    Good
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    None

    Good

    Stayed in July 2017

  • Reviewed: 28 June 2017

    3.3
    A jail cell with a jailer as receptionist
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in June 2017

  • Reviewed: 10 June 2017

    9.6
    A scenic peaceful holiday
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    nothing

    The staff was extremely cordial & helpful specially Dora

    Stayed in June 2017

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