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Reviews of Hotel Berchtold 3 stars

Bahnhofstrasse 90, 3400 Burgdorf, Switzerland

#5 of 5 hotels in Burgdorf

Guests' Choice

Review score

Based on 402 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    8.5

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Showing 1 - 27

  • Reviewed: 10 June 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Weird sockets so had to borrow hotel plugs. Normal eu ones didn’t fit. Only minor inconvenience.

    Great shower comfy beds very clean. Helpful desk staff.

    Stayed in June 2018

  • Reviewed: 10 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the breakfast! Very friendly and helpful staff. The hotel is so close to the train station....which is so convenient. We saw local people gathering to have coffee....which is so nice.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All good.

    Is a very convenient zone for everything, nearby the train station, a supermarket and pharmacy. Hotel is decent, a big bar and nice view, comfortable room and well all you can expect.

    Stayed in April 2018

  • Reviewed: 10 November 2017

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 2 nights

    The bed wasn't comfortable (mattress too hard), the bath towels were too thin and one chair at the desk would have been great. It's a three star hotel with four star prices!

    Stayed in November 2017

  • Reviewed: 24 October 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 2 nights

    The Location, very close to the Railway Station in the Center of Burgdorf is excellent. The Staff is very nice and helpful. Very good atmosphere in the Bar and the nice Terrace. Very Good Business Hotel.

    Stayed in October 2017

  • Reviewed: 7 August 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The breakfast is ok but in my opinion not on par with the room quality. The choice was slightly limited, the juices tasted artificial, the coffee mediocre. I wanted to make a Müsli but there was no plain yogurt (nature) and there weren't any natural cereals like oat flakes, just processed cereals with sugar and/or roasted. I would have liked whole grain or darker bread but there was only white-ish bread, etc.

    Very convenient, friendly, neat and clean. Traditional well managed business hotel, I'd say.

    Stayed in August 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    With all the locals in the hotel, it could be difficult to find a nice place in the bar or restaurant, but that's not a bad thing, just saying, go early to pick a seat. At the moment the shopping center across the street is open but totally under construction. Didn't hear any noise though. The castle is also not open for another year or two. Not much for tourists.

    The staff was very helpful. Parking was easy. Just a block from the train station. Check in and breakfast seating was easy and the waitress adorable.

    Stayed in May 2017

  • Reviewed: 19 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I would have expected more for the price. The rooms were renovated but somehow the furniture didn't feel great, for example, the bed wasn't firmly attached and kept sliding across the floor.

    Nice and interesting building with the glass elevator, freshly renovated rooms.

    Stayed in October 2016

  • Reviewed: 29 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Hot time of year, no AC, no screens on windows, no fan. Monday morning noise started up early, with construction and some church bells. The breakfast was really standard, with pre-packaged jelly and only hard-boiled eggs. The muesli was sweet, there were far fewer bread choices, and the juices were from a dispenser instead of a carafe.

    The hotel has helpful desk staff and a large lift. The wifi was strong and consistent. The one guy working the breakfast was very industrious – which was fortunate because he had to do it ALL.

    Stayed in August 2016

  • Reviewed: 15 June 2018

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    The desk in the room is too small to do some working Arriving by care is very uncomfortable (no space to stop, parking opened after check-in)

    Stayed in June 2018

  • Reviewed: 29 April 2018

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check-in till midnight. Clean, quiet.

    Stayed in April 2018

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Breakfast was great. location was great.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was very clean and comfortable. The room was bright and well equipped.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was quite dated.

    Stayed in November 2017

  • Reviewed: 18 November 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi was disconnecting every 10 mins

    Got Hotel at good price

    Stayed in November 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breaky of another world

    Stayed in August 2017

  • Reviewed: 2 July 2017

    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing i did not like

    great location and convenient parking. friendly staff and good choice for eating in the hotel

    Stayed in June 2017

  • Reviewed: 19 June 2017

    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night

    nothing

    Clean large room and comfy beds

    Stayed in June 2017

  • Reviewed: 16 May 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    improve wifi...

    all very good!!!

    Stayed in May 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was really clean. The personal super friendly. And the location is Top only 1 min from the train station!

    Stayed in January 2017

  • Reviewed: 17 October 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable beds; cigarette smoke from smoking area noticeable in rooms. Overpriced.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    Wifi was poor-in fact impossible to get even when the receptionist tried for us. No gym or wellnes.

    Beds comfy and the room spacious. The bathroom was very clean and light. Though the Hotel is in the centre of the town the Windows are excellent at keeping the rooms quiet. The Restaurant was fabulous and the staff attentive and helpful.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Couple

    Staff excelled by putting themselves out beyond the call of duty! Assisted us with organising over-sized vehicle parking at their location amongst several other requests that we put to them. Very efficient English speaking staff and food was very fresh and good, both for breakfast and evening meal. location good for driving into and getting around the Bern region.

  • Reviewed: 18 January 2015

    • Business trip
    • Solo traveller

    There's no exercise facility in the hotel. The beds are a bit too soft for my taste.

    I love the location. The staff is helpful & friendly. The breakfast is adequate. The rooms are very clean.

  • Reviewed: 3 November 2015

    • Business trip
    • Family with older children

    Very helpful and friendly staff.

  • Reviewed: 16 June 2015

    • Family with young children

    Great value for money!

  • Reviewed: 22 February 2015

    • Business trip
    • Solo traveller

    Good Wifi free of charge in the room. Nice choice for breakfast. Good service with customer oriented people.

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 27

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