Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Bernerhof 3 stars

Bahnhofstrasse 16, 3800 Interlaken, Switzerland

#18 of 51 hotels in Interlaken

Guests' Choice

Review score

Based on 344 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.7

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.3

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a superb property. Just next to OST station . Excellent big size rooms . The Person at reception was extremely helpful . Recommend highly to everyone

    Stayed in May 2018

  • Reviewed: 26 December 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is abit pricy for the category.

    The location of the property is excellent, 2 mins walk from the train station, therefore very easy access of the beautiful Jungfrau mountains, hotel will provide free bus card on check in. And the hotel in the main shopping street, restaurants and shops are nearby. Overall the facility is very good, toilets seems nearly done. Good WiFi at the hotel, and excellent breakfast.

    Stayed in December 2017

  • Reviewed: 17 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I wish hotels in Switzerland made washcloths available in the bathrooms. But it was a 50/50 proposition it seemed.

    Steps from Interlaken West and right on the main street. Excellent location to use as a base for day trips from Interlaken and the staff was friendly and helpful.

    Stayed in October 2017

  • Reviewed: 10 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It was clean in general but there were traces of dust on the quilts - like the vacuum cleaner was accidentally spilt on it.

    Great location. Helpful front desk staff.

    Stayed in November 2017

  • Reviewed: 8 November 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Loved everything. Wouldnt think twice when we plan a next trip.

    After 5 years we returned to the same hotel and found the same staff. Such wonderful people. They made our stay as always perfect.Highly recommend this place. Proximity to the train staion and bus stop just outside the hotel. Breakfast was awesome.

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds. A bit too narrow, hard mattress & pilows. But housekeeping gave me a second duvet to sleep on & that made a big difference.

    Excellent location, just a block from the West Train Station; great breakfast in a nice diningroom; nice staff; and spectacular view of the mountains!

    Stayed in October 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The interiors in the hallway is a bit sppoky. Lots of statues around.

    The breakfast selection was great. Bathroom is super clean. Bed was also clean. Location is great. Right next to interlaken ost. Lots of shops around. Mcdonalds is only 2minute walk.

    Stayed in October 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The room was very small and too warm from the sun but a table fan was enough to allow sleep.

    This hotel is very close to the Interlaken West station so very convenient for a rest night between trains through Switzerland. It was only a 5 min walk to local restaurant area. The room had french doors onto a tiny balcony with typical window box with a glimpse of mountains which was pretty in the morning

    Stayed in July 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    There is no AC but they have fans in the room. There is no refrigerator in the room.

    Location is great. Staff are informative and friendly. They have a paid parking space for hotel guests.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    Well, The hotel is quite good, the only problem was that no fridge is available and also you should have your own slipper. The floor could be cleaned in a better way.

    The staff are friendly and they provide you whatever you want readily. They are very friendly and speak English fluently. Regarding the price, I think it was a big deal.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    all the staff are very nice and informative. spacious room with a balcon and nice view. very near from station interlaken west. Good location for those who want to catch up morning train to jungfrau. And there's kebab resto in front of the hotel where you can eat big burger with reasonable price

    Stayed in June 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    No Air conditioning in the room, no microwave in the room.

    Good view of the mountains. Excellent location, right across train station, has plenty of restaurant option in the vicinity, Extremely helpful staff. Serves good breakfast

    Stayed in June 2017

  • Reviewed: 4 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Completely old school. Needs to have a serious renovation for all furniture and room doors. No refrigerator in the room. Water pressure in the shower was poor.

    Very centrally located. The staff was helpful. OK to stay but do not have any further expectations.

    Stayed in June 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    I was locked in the restroom down-stair, at the hotel lobby. Some kids play loudly in the hall from the lobby to the restroom, so this might be the reason that the staff lock the door. They didn't know that I was in the restroom. However, I got out safely and quickly after they know I was down there.

    The hotel is very near to the interlaken west station, just across the street. The room is very nice and clean. You can see the mountain from the hotel. I was misunderstanding about the payment, but the staff answer clearly and nicely. breakfast is good too.

    Stayed in May 2017

  • Reviewed: 14 May 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    we stayed in the quadruple room, the shower cubicle is extremely pathetically small, no matter how you close the curtain, the water will definitely spill out of it and wet the floor

    Location - right outside the Interlaken West train station Staff - informative, he shared the places we can visit and advice if the weather is good to visit Jungrau (weather forecast the night before visit maybe doomed but next morning the sky can be clear! So make sure to ask them again on the morning you plan to visit)

    Stayed in April 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike.friendly stay

    The staff at reception were so helpful. Special mention of Jerome, who helped us book trour to the Alps and a train journey. Breakfast was delicious, buffet not extensive but more than adequate.

    Stayed in April 2017

  • Reviewed: 20 April 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights

    1) The breakfast was repetitive on all the four days of my stay 2) There was no AC in the room 3) Bathroom was small 4) Expensive for the amenities provided

    1) Service of the staff 2) View from the room 3) Near to the metro and shopping street

    Stayed in April 2017

  • Reviewed: 15 September 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Nothing I didn´t like - but it was a low key hotel and I felt I got what I expected. Decent hotel..

    Location is fantastic, pretty much downtown. It is a simple, small nice hotel - fine for a short stay as we did.

    Stayed in September 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 3 nights

    Nothing.

    Superbly located in Interlaken (right next to the station, but it's not noisy) and a wonderful view from the balcony. Staff very helpful.

    Stayed in July 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything in this hotel: the location is excellent right in front of the train station, we had a tripple room which was spacious, very clean with a beautiful view from the balcony, staff and manager were very friendly and helpful , breakfast buffet was excellent. I woukd certainly stay in it if i ever come back to Interlaken.

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No comment.

    The perfect location of the hotel.The view from the balcony you can see the green mountains and the snow mountain. Also you can see the two streets of shops and restaurants.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    they could have let us in 1 room but the staff insisted to have 2 rooms anyway.. we can be accomodated in the same wayball the way in europe

    Perfect location next to the station exactly 150 as stated on the site..

    Stayed in July 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    The street outside was very noisy so that we had to keep the window closed when sleeping. Without air conditioning, it was very hot inside the room. The beds squeaked as we turned so we could not sleep well. The electric plug was not fixed in time so one lamp was out of order. Everything very poor .

    Nothing good, everything was very poor. Worst hotel I ever stayed. Frankly, I would give zero mark for this hotel.

    Stayed in July 2016

  • Reviewed: 27 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 2 nights

    Staff was helping, kind and nice The location is very good, close with train station, you can see the mountains from your room, The breakfast was nice!! and delicious ^^ Good wifi Clean!

    Stayed in July 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Extremely helpful staff who could do enough. The excellent touch of the cleaning staff put a huge smile on our daughters face by re arranging their soft toys in the morning. Tour advice from all staff on from desk exceptional

    Stayed in July 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    The property is too costly for the facilities given( not at all --value for money). The breakfast choices can be more.

    Overall comfort, friendliness --very near to the train station ( actually can run to catch a train in a minute)

    Stayed in June 2016

  • Reviewed: 8 June 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Near to Interlaken west train station

    Stayed in June 2018

  • Reviewed: 2 June 2018

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The staff was very nice and friendly. Rooms were newly renovated and clean. Great location!

    Stayed in May 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    it was a great veiw and closeby to the train station

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Management and front desk team very helpful and pleasant

    Stayed in May 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    On arrival staff discussed possibilities of what to do and see whilst there which was great.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent service from reception. They gave us excellent information re local walk and trains to take.

    Stayed in April 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    excellent location

    Stayed in April 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nil comment

    Quite good

    Stayed in December 2017

  • Reviewed: 15 December 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It’s is so near the train station and bus terminal.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing specific.

    Very convenient location & helpful staff.

    Stayed in November 2017

  • Reviewed: 26 November 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room carpet is very dirty. Standing shower is too small. Ròom lack facilities, more toiletries, tea and coffee bags should be provided.

    Location.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent in everything, very handy in trains and buses.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too cramped, too pricey for the given space.

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    None

    The hotel provided all that is needed for a decent stay.

    Stayed in August 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 10 nights
    • Submitted via mobile

    Nothing to dislike been to this Hotel 3times now

    Everything was really good staff were most helpful with anything you asked them

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was tiny. There was only one flat pillow.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    It is the noise of the traffic.

    Very acessible and near the train station.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No a/c Nuisance of the road

    Nl

    Stayed in July 2017

  • Reviewed: 15 August 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Non

    Staff they was respect a gust

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No AC

    Stayed in July 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location, good breakfast and mountain view

    Stayed in July 2017

  • Reviewed: 9 July 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants in room and balcony, pillows too soft

    Location

    Stayed in July 2017

  • Reviewed: 20 June 2017

    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, view,good breakfast

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Balcony was not safe for children

    Location and value for money

    Stayed in May 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room too small for 3 persons.

    Great location! Room is clean, good breakfast.

    Stayed in May 2017

  • Reviewed: 16 May 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All the staff were very friendly and helpful. It was very near to the station which helped as we were travelling by train.

    Stayed in May 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing views and convenience to everything we wanted to do

    Stayed in April 2017

  • Reviewed: 18 April 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit old small room

    Perfect location, good breakfast, overally value for money

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Hotel was not renovated for long time seems; paid parking

    Great location, easy to walk around the centre; good breakfast

    Stayed in March 2017

  • Reviewed: 29 March 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and very heplfull staff,just next to train station and the staff is very heplfull about sightseeing plans

    Stayed in March 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 8 nights
    • Submitted via mobile

    No Asian/ Indian food.

    Closer to Public transport

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    beds were uncomfortable

    great location, excellent staff

    Stayed in March 2017

  • Reviewed: 24 March 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Superb location, nice room for the price, warm receptionists. This is hotel represents what great value for money means.

    Stayed in February 2017

  • Reviewed: 23 February 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Great location. Good Wifi connection. The bed is soft enough.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Excellent place to stay with family, staff are very friendly and helpful. Would recommend to stay as its nice and connected.

    Stayed in February 2017

  • Reviewed: 12 February 2017

    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    If you're tall (over 185 cm), Bed is short to satisfy your height.

    Very good location Very good staff Very good room

    Stayed in February 2017

  • Reviewed: 10 December 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!!!

    Everything!!!

    Stayed in December 2016

  • Reviewed: 3 November 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It was ok but could be better but I think this place is good value for your money.

    This place is SO clean!

    Stayed in November 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Evening receptionalist .. rude

    The swiss receptionalist .. too kind

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptionally nice staff, very helpful and knowledgable

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old facilities ,breakfast is poor, and not value for money

    Location

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It's very near train station.

    Stayed in September 2016

  • Reviewed: 23 September 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I have stayed before and enjoyed. Staff all friendly and efficient.

    Stayed in September 2016

  • Reviewed: 18 September 2016

    • Leisure trip
    • Family with older children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location was fantastic! Good basics, nothing to complain about.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    No air conditioning specially in summertime but we can live with it

    Rooms little small

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    the hotel should have a small refrigerator in the room.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no variety in breakfast buffet, it could be improved.

    Stayed in August 2016

Showing 1 - 75

Guests also reviewed these properties: