Automated check-in process didn't work at all. I spent a very long time with support on Whatsapp to finally retrieve my key. I could connect to the building WiFi internet but internet access didn't work at all and support didn't help, providing only a series of useless suggestions. I had to go somewhere else to work to avoid eating up my mobile data. Toilets on 2nd floor need more frequent cleaning and maintenance such as ensuring the overhead lights work. Bed mattress was very thin and I could directly feel the springs on my body.

Convenient and quiet location. Bus stop immediately adjacent. Room was clean with an individual lock and it is quiet enough in the building. Building has an elevator.

Stayed in August 2025

No hot water in the common shower, dirty floors in the room, kitchen has no amenities and is really untidy.

Not very far from city centre, bed is soft, pretty easy check in. Price and quality, considering,that it is Zurich is ok.

Stayed in August 2025

No hot water and no fan .

The hostel was good .

Stayed in August 2025

The water of the shower was cold the whole time and it wasn’t advertised

The location was very good Everything was easy to access, the self check-ln as well

Stayed in August 2025

We booked 2 rooms and I couldn't check in for both via the link I received. Maybe it was just a problem with the interface of the website. And it's a shame that there is no place to leave the luggage/bags before the check in which is only at 15:00.

Great location for a concert in Zurich Open Air Festival. Easy to find and to access via the Zurich Main Train Station with the tramways. The check in ( taking the keys ) was well explained and friendly. The help line was very helpful and quick.

Stayed in July 2025

The self check in system. I had to stand in the rain for 10 minutes just because the check in details were not available until 4pm. The check out time is 11pm and they threaten to impose a fine of 100CHF if the keys are returned late. This makes it a really short stay for so much money. Further, the washrooms were not cleaned regularly so they were dirty most times.

The property was well equipped in terms of kitchen and washroom supplies

Stayed in July 2025

The worst part was the smell of smoke in the middle of the night. The rooms have a non-smoking policy but for some reason the smell still gets to our room, whether from the smoking area near the entrance, or maybe from other rooms. We didn't get to report anymore since we were leaving the next two days. The mattress is a bit thin and low. The room has no trash bins (perhaps an alternative would be to provide this with penalty for people who will not segregate their trash properly, in the same way we do for key return policies). There is no air conditioning, nor fan (it would have been good to have even just a small rotating fan for coping with the summer heat), though the windows are big enough for wind to enter the room when open.

The location was near University of Zurich, which was my main purpose of visit, whether by foot (20min) or tram (5min). The bus/tram stop is just outside the property, which is v convenient. There's also a Coop 5min walk away. The city centre is just 20-30 min walk away. The room itself is decent for the price, with a small fridge, clothes rack, small desk, a chair, and a lamp. The bathroom in our wing is clean and has shampoo and soap. (Though the other bathroom on the other end of the hall is dirty and a bit flooded.) The shared kitchen is also kept tidy. I think this mainly depends on the other guests you share the space with, whether they will also be tidy with the shared spaces.

Stayed in June 2025

The wifi signal in our room didnt work or wasnt strong enough.

The wifi in the common area was very fast. Communal bathroom and kitchen were very clean. Our room was very spacious.

Stayed in July 2025

No information about parking possibilities, no one to ask , no info in booking, no information on site , although there was few parking spot I didn’t dare to use them. Separate shared bathroom was okay , but it would be smart to have a space in the bathroom where you can hang your stuff, not just directly in the shower area…to tight

Simple but clean

Stayed in July 2025

Digital check in, but I'm still getting better at it All loud banging of doors and furniture should stop at 10pm, maybe it does normally.

Phone live help that was very pleasant

Stayed in June 2025

The check in process is always very slow. I stayed here 3-4 times and you always have to wait for even up to 1h as there are multiple online steps that often don't work

The room has a sink, the place clean and quiet. Beds are comfy.

Stayed in June 2025

Distance to centre

Comfortable, cheap

Stayed in July 2025

No staff on premises

No breakfast at this location. It was my first experience with self check in. No staff at this location, but other clients were very helpful

Stayed in June 2025

Weird check-in, pooled 'hopefully-water' on bathroom floors, general sense of not knowing how much room tidying is necessary to avoid extra charges. I'll go elsewhere next time.

Stayed in June 2025

Check in directions are very confusing, you have to go to your assigned building, not necessarily the one in the app. The cleanliness was questionable, none of the restrooms had soap in them, nor did the sink in the room. It was clear that the room had merely been made to look clean, there was still debris on the floor and the window sill.

The property is more or less as described.

Stayed in June 2025

Dirty bathroom

Clean beds Good price Easy check in system good location

Stayed in June 2025

The people who were smoking inside the building and it was so fishy and uncomfortable.

The online host was Aicha and she was amazing at her quick help and meticulous follow up with us.

Stayed in June 2025

It takes quite a bit of effort to complete all the steps before check-in — filling out the form, uploading ID photos, providing credit card details with a 100CHF advance (which is quickly refunded). Additionally, we had some problems with the keys in the beginning, but that was solved fast and maybe does not happen to everybody

Very fast and professional assistance of Maryem with our check-in issues. Nice, quiet neighbourhood with public transportation nearby

Stayed in April 2025

The room and the space

Stayed in June 2025

People left rotting food in the kitchen or dirty dishes in the sink. The potential 500 franc fine if you didn't return the key seemed pretty crazy, and no other property on my trip made me pay a 100 franc damage deposit. Cleanliness was mediocre on the common areas. People were smoking weed nearby, which automatically puts a dent in the experience for me.

The room was nice, with comfy bedding and good towels.

Stayed in May 2025

Thw People that were staying there were crazy , there were addicts

Room

Stayed in April 2025

The showers were broken. Smell from toilets. The key drop box issue took up too much of our time.

The room was clean, the place was maintained, and well developed. Equipped kitchen.

Stayed in May 2025

The location was difficult to get to with out using a vehicle from the train station.

The kitchen was well stocked with needed items to cook with.

Stayed in April 2025

The toilet and bathroom was in terrible condition. We could not take a shower

The room, location and accessibility was really good for the money.

Stayed in April 2025

The bathroom is a total mess. It was closer to a swimming pool on the floor than anything else. The shower was broken, need to pay attention on that.

Room and kitchen are good

Stayed in April 2025