Reviews of Hotel Appenzell This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Hauptgasse 37, 9050 Appenzell, Switzerland

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Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewBed was very comfortable and room was spacious. My flight was delayed and reception staff were very helpful and good at communicating when I messaged to say I’d be a few hours late.
Ate dinner in the hotel one evening and service sadly was very very slow and staff were unfriendly/bordering on rude. Found the same to be true at breakfast each morning. Must add that the lady on reception was quite the opposite and was exceptionally helpful and friendly so my experience was purely limited to the restaurant.
Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewThe food was incredibly delicious. The salads so fresh and nicely presented. The bathroom was laid out with a nice space for your toiletries.
Nothing
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewNice view, cute space, very friendly staff, centrally located, included breakfast was good
Saturday night the sound of conversations in the outside patio carried a bit. Our room had windows that opened directly overhead but it quieted down before 10pm
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewFab location. Excellent brekky. Large and comfy beds.
Nothings
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewGreat location and easy parking. Breakfast was also great.
Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewReally nice hotel and restaurant in Appenzell next to town center.
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewFabulous location. Delicious breakfast. (So nice to have a bag breakfast alternative when we were leaving early.) Wonderful associates.
Beds and pillows weren’t very comfortable. But everything else was great.
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewReviewed: July 28, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewBreakfast was very good.
One evening server was definitely on the rude side. Maybe just having a bad day.
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewVery nice comfortable hotel, good location, friendly attentive staff. We only booked bed & breakfast - but ate in the restaurant every night - great choice of lovely food at a reasonable price & lovely staff. Eating A la carte particularly suited our son who doesn't like sauces or "fussy" food & also ourselves as we can't usually manage starters as well as a big main course - so was great for all of us. Breakfasts were superb with a great choice of food also. The Appenzell Guest Card was a real bonus - allowing us lots of free travel on trains & 3 lots of cablecars. We managed a fantastic day trip to Lindau in Germany on Lake Bodensee in just over 2 hours (with 4 train changes) - which with the guest card free to St Gallen - we only had to buy a Bodensee Ticket Day Pass (Zone East) for the day for 22 CHF each with our half price rail pass. This also enabled us to return part of the way by boat.
Slightly more shelving for clothes. A kettle would have been nice (as we had one in hotel in Klosters) & a fridge.
Reviewed: July 12, 2025 · Stayed in June 2025
Verified reviewThe hotel is exceptional! We enjoyed the daily breakfast with a good spread of food and fruit juices and coffee. Nice and comfortable stay, almost perfect! .Easy to hike the Ebenalp and nearby areas.
Nothing
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewAdorable hotel right in the city center. Comfortable room. Very clean.
All good!
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewReviewed: June 29, 2025 · Stayed in June 2025
Verified reviewExcellent
a little bigger room
Reviewed: June 20, 2025 · Stayed in June 2025
Verified reviewReviewed: June 9, 2025 · Stayed in June 2025
Verified reviewLocation on the main square
Reviewed: June 5, 2025 · Stayed in June 2025
Verified reviewWonderful, helpful staff. Great food!
Nothing!
Reviewed: June 1, 2025 · Stayed in May 2025
Verified reviewReviewed: May 26, 2025 · Stayed in May 2025
Verified reviewReviewed: May 14, 2025 · Stayed in May 2025
Verified reviewGreat location just outside the pedestrian area. Good breakfast and a nice staff. Fun traditional alpine decor.
A little noisy in our front room from vehicles in the main plaza area.