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Reviews of Casa Della Luce Apartments 5 stars

Untere Wiestistrasse 8, 3920 Zermatt, Switzerland

#130 of 317 hotels in Zermatt

Guests' Choice

Review score

Based on 51 apartment reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    10

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Showing 1 - 26

  • Reviewed: 5 April 2018

    9.5
    Perfect location for a long weekend stay.
    • Leisure trip
    • Couple
    • Studio (2 Adults) - First Floor
    • Stayed 3 nights

    Nice and clean little Studio, perfect for a long weekend stay. Not too far, within walking distance, from either Sunnegga and Gornergrat Stations. Good Skiroom facilities.

    Stayed in April 2018

  • Reviewed: 15 January 2018

    9.6
    Perfect for our ski trip!
    • Leisure trip
    • Group
    • Three-Bedroom Apartment - First Floor
    • Stayed 7 nights

    Rooms were far too hot on two nights for no apparent reason. Description includes microwave but there wasn't one.

    Spa is amazing. View is amazing. Good location for skiing. Very spacious and gorgeous apartment. Without hot water for 24 hours but was resolved by phoning number. Extremely well equipped kitchen and apartment overall. We would use again - just fab!

    Stayed in January 2018

  • Reviewed: 14 January 2018

    8.8
    great, clean, quiet, central accommodation in a superb town for skiing
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 6 nights

    host team has patchy knowledge on the town.

    central, clean, everything works, efficient, nicely laid-out, great with family, fast response for repairs.

    Stayed in December 2017

  • Reviewed: 8 January 2018

    7.1
    Pleasant stay in beautiful surroundings
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 9 nights

    We ended up paying full amount in advance to secure the booking. Studio apartment less up-market than expected. Photos create confusion with large luxury apartment. Pillows uncomfortable. Dishwasher instructions needed. No rubbish, laundry and housekeeping info provided. Kitchen basin plug system broken and no dish dryer rack. No bathroom hooks.

    Good location. Clean and neat. Picturesque surroundings. Great ski clothing stand. Good ski equipment room and laundry facilities (once located!).

    Stayed in January 2018

  • Reviewed: 3 January 2018

    9.6
    Magical, snowy, cosy and comfortable.
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    Unfortunately, what would have been an incredible view was obscured by building work from a neighbouring building. They also left on a massive generator to dry out the same building as it have been plastered, this was left running through the night. But these things were not in the control of the Zermatt premium apartments. I’m sure if you go now the work is completed and that beautiful view will be all yours to soak up!

    Beautiful location, friendly attentive staff. The apartment was amazingly appointed and the spa in the bottom of building was wonderful. We had a problem with the fire and although not resolved the hosts were awesome at trying to get it fixed for us.

    Stayed in December 2017

  • Reviewed: 31 August 2017

    9.2
    Beautiful apartment in a beautiful place.
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    The apartment was furnished very nicely and well equipped esp the kitchen.The spa was lovely and a bonus to our stay. Zermatt is a beautiful place to stay and the is everything you need in the shops and supermarkets

    Stayed in August 2017

  • Reviewed: 24 February 2017

    10
    Super apartment with spa access
    • Leisure trip
    • Couple
    • Studio (2 Adults) - First Floor
    • Stayed 5 nights
    • Submitted via mobile

    Such a great quiet space , super comfortable, close to lift, well equipped, the additional wellness room access takes this apartment to another level of private luxury.

    Stayed in February 2017

  • Reviewed: 12 July 2018

    10
    Perfect and modern appartment.
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Perfect and modern appartment.

    Stayed in July 2018

  • Reviewed: 17 October 2017

    6.7
    Overall ok. Good property.
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Facilities and lack of tech support

    Views

    Stayed in October 2017

  • Reviewed: 7 August 2017

    9.6
    Great property for the price! Very clean and comfortable. Less than 10 minutes from train station
    • Leisure trip
    • Couple
    • Studio (2 Adults) - First Floor
    • Stayed 3 nights

    Missing paper towels and hand soap.

    Very comfortable and clean. Fully stocked kitchen was amazing.

    Stayed in August 2017

  • Reviewed: 22 July 2017

    10
    The apartment is as nice as we saw on the web.
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The apartment is as nice as we saw on the web.

    Stayed in July 2017

  • Reviewed: 8 April 2017

    8.8
    G
    • Leisure trip
    • People with friends
    • Apartment (6 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    G

    Stayed in April 2017

  • Reviewed: 19 March 2017

    10
    Stylish, compact, convenient studio apartment.
    • Leisure trip
    • Couple
    • Studio (2 Adults) - First Floor
    • Stayed 6 nights
    • Submitted via mobile

    No access to the laundry in the property.

    Kitchen was compact but had everything we needed

    Stayed in March 2017

  • Reviewed: 20 December 2016

    10
    The best family apartment ever!!
    • Leisure trip
    • Family with young children
    • Apartment (6 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Snow

    Well furnished - very modern

    Stayed in December 2016

  • Reviewed: 27 October 2016

    9.2
    would love to stay there another time
    • Leisure trip
    • Group
    • Three-Bedroom Apartment - First Floor
    • Stayed 3 nights
    • Submitted via mobile

    3 bedrooms with 2 bathronms,could be an issue for someone

    the apartment comes with almost everything you need for group of friends or family。

    Stayed in October 2016

  • Reviewed: 21 July 2016

    8.3
    W
    • Leisure trip
    • Group
    • Apartment (6 Adults)
    • Stayed 3 nights

    -staff / owner is not responsive/ helpful

    -well equiped kitchen -spacious, clean and tidy -walk distance to Sunnegga station

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 April 2016

    8.8
    The apartment was very clean and well equipped.
    • Leisure trip
    • Family with older children

    The pillows are too big and hard. Some lights for reading in bed would have been nice.

    The apartment was very clean and well equipped. The staff very friendly!

  • Reviewed: 21 February 2016

    10
    Michael Zizmann was a pleasure to work with.
    • Leisure trip
    • Family with older children

    No shower in master bath, hairdryer and heated towel rack didn't work in master bath, locks on door to enter apartment were very difficult to work, instructions for kitchen appliances and washer dryer would be helpful (Michael gave us a tutorial but written instructions left in apartment would be great), more detail on bread delivery...had to go to bakery to understand what was on the list

    Michael Zizmann was a pleasure to work with. He was very helpful our entire week in Zermatt! He really made a wonderful trip even better!!

  • Reviewed: 14 February 2016

    8.8
    Very responsive owner.
    • Leisure trip
    • Family with young children

    Nothing.

    Very responsive owner...responded to questions immediately and, when we had a slight issue with one thing in the apartment, he immediately came over, even though it could have waited without a problem. Photo is from balcony of apartment, great view of Zermatt from side/corner of apartment.

  • Reviewed: 12 October 2015

    10
    Great new property in the heart of Zermatt.
    • Leisure trip
    • Family with older children

    Great new property in the heart of Zermatt. We loved staying here. The checkin was professional, wifi great. Apartment was well stocked with toiletries and towels. Nothing to complain. Will sureply come back :-)

  • Reviewed: 18 September 2015

    10
    Spa was fantastic, apartment was warm and clean, decorated...
    • Leisure trip
    • Couple

    The set up of the beds (2 singles pushed together with separate duvets) was unfortunate for a couple

    Spa was fantastic, apartment was warm and clean, decorated to a high standard and views were amazing

  • Reviewed: 14 September 2015

    8.8
    1. Views from balcony was amazing as i could see Matterhorn...
    • Leisure trip
    • Family with young children

    I could not open the lock of the garbage bin but besides that nothing specific.

    1. Views from balcony was amazing as i could see Matterhorn & could experience day & night view. 2. A day before, i got an email about the free shuttle & i was quite delighted that they arranged for the same. 3. Not far from the station & it takes not more than 10-15 min walk. 4. As i saw the room while doing the booking, it was exactly the same. 5. Met my expectations completely.

  • Reviewed: 24 August 2015

    10
    Very comfortable facilities, kitchen was well equipped, two...
    • Leisure trip
    • Family with older children

    Very comfortable facilities, kitchen was well equipped, two bathrooms, ideal for a family group. Loved the sauna and spa facilities downstairs, not sure why the restricted hours of use though. We could even see the cheeky Matterhorn from the balcony.

  • Reviewed: 20 March 2016

    8.8
    The arranged lift to the station didn't turn up as...
    • Leisure trip
    • Family with older children

    The arranged lift to the station didn't turn up as agreed and therefore we had to walk to the station when departing.

  • Reviewed: 29 February 2016

    9.6
    Great view of the matterhorn surrounded by pure comfort!
    • Leisure trip
    • Family with young children

    Great view of the matterhorn surrounded by pure comfort!

  • Reviewed: 20 July 2015

    7.5
    Very clean, nice ground floor apartment.
    • Leisure trip
    • Family with young children

    Master Bedroom bed was very uncomfortable. Other beds were better.

    Very clean, nice ground floor apartment.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 26

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