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Reviews of Hotel Casino 3 stars

19, Ave Général-Guisan, 3960 Sierre, Switzerland

#6 of 8 hotels in Sierre

Guests' Choice

Review score

Based on 275 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    6.9

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    6.9

  • Free WiFi

    7

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Showing 1 - 26

  • Reviewed: 6 October 2018

    10
    We loved our stay here.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    N/A

    This is a great Hotel in the center of town, staff friendly, room clean and tidy, the Bar cozy and the wine fantastic. Had breakfast which was good. Had a great room looking up at the mountain and the center below really big windows.

    Stayed in October 2018

  • Reviewed: 28 September 2018

    7.1
    I stayed for 2 nights and would stay again because the location is perfect
    • Group
    • 2 rooms
    • Stayed 2 nights

    Toilet & shower looked dirty. Breakfast was expensive for what it was. Room was noisy which was really unavoidable.

    Very close to the train station. Rooms were a good size & everything worked.

    Stayed in September 2018

  • Reviewed: 28 February 2018

    9.6
    Excellent location, great staff, great p idea, clean rooms. No complaints
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    They offer a breakfast, but for the price it’s totally not worth it. It’s extremely basic. You’d be better off just skipping it and buying groceries at the store that’s a couple of feet away from the hotel.

    Staff was excellent. They foresaw me coming late and left the key where I could find it. Very communicative and helpful. Good people!

    Stayed in February 2018

  • Reviewed: 2 October 2017

    5.8
    overall a simple OK, no smilies no frownies...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    beds were barracks style, bathroom had peeling wall paper, overall place got stuck in the '80ies

    room quite large, staff nice, value reasonable, garage in house, located in the middle of the town, close to amenities

    Stayed in October 2017

  • Reviewed: 21 August 2017

    8.8
    Centrally located hotel, is a bit dated, but has large rooms and friendly helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Simple breakfast, not a huge choice for the price. However, lots of cafes close by. Hotel is a bit dated.

    Central location, slightly dated, but clean, large rooms and bathrooms. Friendly helpful staff.

    Stayed in August 2017

  • Reviewed: 5 June 2017

    7.9
    It did the job.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The hotel is getting old, and this is visible all through the hotel. The breakfast was expensive for the offered service. WLAN sign up is unnecessary.

    The location is really nice and close to the train station. The cleanliness was really good. The room is spacious. WLAN works well, once signed up.

    Stayed in June 2017

  • Reviewed: 5 May 2017

    7.5
    The location of the Casino Hotel is very good right in the...
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The location of the Casino Hotel is very good right in the center of the town and near the shops on Main Street. The parking garage is below the hotel. Breakfast Service was good and efficient.

    Stayed in May 2017

  • Reviewed: 23 September 2018

    7.9
    Centally located City Hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Basic city hotel

    Centrally located

    Stayed in August 2018

  • Reviewed: 21 September 2018

    7.9
    Great location, 30 seconds from train station
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Great location, 30 seconds from train station

    Stayed in August 2018

  • Reviewed: 20 August 2018

    7.9
    Great location, with friendly and helpful staff and larger...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Facilities in need of refreshing

    Great location, with friendly and helpful staff and larger than average rooms

    Stayed in August 2018

  • Reviewed: 12 May 2018

    7.1
    Good location.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds are super uncomfortable we managed one night but more w und be impossible.

    Good location. Large rooms. Good value

    Stayed in May 2018

  • Reviewed: 9 May 2018

    9.6
    Central location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    All good

    Central location

    Stayed in May 2018

  • Reviewed: 3 May 2018

    10
    Friendly Manager and Best location
    • Business trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was perfect

    Swiss Hospitality

    Stayed in May 2018

  • Reviewed: 3 April 2018

    7.5
    Silence nigth
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    disturb wen sleep

    Silence nigth

    Stayed in April 2018

  • Reviewed: 26 January 2018

    9.6
    Great staff, comfortable and good value
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were so friendly.....and the croissants were great!

    Stayed in January 2018

  • Reviewed: 11 January 2018

    7.5
    very comfortable nice people at the desk very central
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    nothing

    the bed

    Stayed in January 2018

  • Reviewed: 9 August 2017

    7.9
    the staff was excellent!
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    the only thing I did not like was that the bath wasn't clean enough.

    the staff was excellent! ! the location Is fantastic!

    Stayed in August 2017

  • Reviewed: 12 June 2017

    10
    Excellent staff!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Excellent staff! Friendly and accommodating! (I arrived late) Value for money.

    Stayed in June 2017

  • Reviewed: 13 November 2016

    7.5
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Overpriced. Wifi password for 4 hours. Are you kidding?

    Location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 April 2016

    8.3
    right near the main street of Sierre/Siders, basic but...
    • Leisure trip
    • Solo traveller

    the breakfast at 20Sfr is overpriced. youre much better off going to the town square and getting a formule petit-dèj for 1/4 of the price.

    right near the main street of Sierre/Siders, basic but comfortable hotel, reasonably price for the area. nice bathroom/OK shower and basin, little TV but did the job. lovely window view out onto the main street and the majestic mountains of Montana as well. recommended, for what it is

  • Reviewed: 24 February 2016

    5.0
    Underground parking available.
    • Business trip
    • Solo traveller

    Very big gap between quality and price. Poor breakfast, old hotel with old furniture, poor looking bath even rusty. Old school beds. Kind of dark. Next to the station so trains are passing regularly.

    Underground parking available. Staff is OK.

  • Reviewed: 12 August 2015

    7.5
    Clean.
    • Leisure trip
    • Couple

    I felt like there were cutting off expenses: one little soap for four days, little shampoo, new toilet paper only when old one almost finished. Wi-fi user name and password valid for four hours, then you had to ask for new ones.

    Clean. OK - not more and not less. Near the funicular to Crans Montana.

  • Reviewed: 11 August 2015

    6.3
    I liked the location, it is in the heart of Sierre, even...
    • Leisure trip
    • Couple

    It is very old fashioned hotel for quite a high price...but it is Switzerland :)

    I liked the location, it is in the heart of Sierre, even though town itself is just one street basicly.

  • Reviewed: 16 July 2015

    4.6
    Secure parking for our motorcycles
    • Leisure trip
    • Couple

    No Air Conditioning- which we knew about when we booked but it was so hot in the room. We opened the windows in the night and the noise from the street kept us awake for a good part of the night. There is nothing to do or see on Sierre, we were en route to France and just stopping over. I would not stop in this town again

    Secure parking for our motorcycles

  • Reviewed: 15 February 2015

    5.4
    The room was large, and the beds were nice and firm.
    • Leisure trip
    • Couple

    The staff wasn't helpful. The room was far too hot even after turning the heat off. The complimentary Wi-Fi wasn't free.

    The room was large, and the beds were nice and firm.

  • Reviewed: 26 January 2016

    8.3
    Location, price, comfort of beds
    • Leisure trip
    • Couple

    Old fashioned style and furniture

    Location, price, comfort of beds

There are also 23 reviews without text. These impact the overall review score.

Showing 1 - 26

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