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Reviews of Hotel Castell 4 stars

Via Castell, 7524 Zuoz, Switzerland

#1 of 7 hotels in Zuoz

Guests' Choice

Review score

Based on 157 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    9.8

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Showing 1 - 17

  • Reviewed: 26 February 2018

    9.2
    Wonderful experience.
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room North
    • Stayed 2 nights
    • Submitted via mobile

    Some guests were not able to respect others smoking lots of cigars until late night without regard for the pollution they created inside the hotel. Another guest decided not to pick up his dog’s poop leaving it for skiers to experience up close and personal.

    The Hammam was so relaxing. The staff was superb.

    Stayed in February 2018

  • Reviewed: 19 September 2016

    9.2
    Very pleased with our stay at hotel Castell!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The external color aspect of the hotel is now a bit dated. Could do with a refresher...but that's really didn't affect our stay (very minor...).

    Hotel location above the village in a calm setting, unique hamman facility, nice gym room in the tower, nice modern bathroom in room. Easy access to local trail up the mountain, restaurant food quality & bar/fireplace, staff and management, all very nice.

    Stayed in September 2016

  • Reviewed: 8 April 2018

    8.8
    Vey helpful and well organised - I stayed there to complete...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Vey helpful and well organised - I stayed there to complete the Engadin Ski Marathon and they were very well set up for this.

    Stayed in March 2018

  • Reviewed: 6 August 2017

    9.6
    Perfect stay!
    • Leisure trip
    • Couple
    • Comfort Double Room North
    • Stayed 1 night
    • Submitted via mobile

    Nice welcome - really enjoyed the Hamam - fantastic dining and breakfast - definitely exceeded my expectations.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    10
    Amazing place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    relaxed atmosphere and great care of the staff

    Stayed in August 2017

  • Reviewed: 21 August 2016

    9.6
    Great location somewhere you could relax
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Cost of food, but that is Switzerland

    Views, comfort staff breakfast

    Stayed in July 2016

  • Reviewed: 20 August 2016

    7.9
    castell forever
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    location, arte e spa

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 March 2016

    9.6
    Design and art collection are very inspiring.
    • Leisure trip
    • Solo traveller

    Maybe not as grand as The Grand Budapest presented by Wes Anderson but Castel is still a Grand Hotel worth a special visit :)

    Design and art collection are very inspiring. Hamam spa relaxing...

  • Reviewed: 6 August 2015

    7.1
    The hamam.
    • Leisure trip
    • Solo traveller

    -Poor service in the breakfast room. I ordered scrambled eggs and the waitress completely forgot about it. -Overpriced meals in the bar and small portions -I was woken up at 4am by someone shouting outside.

    The hamam. The location. The building.

  • Reviewed: 16 July 2015

    8.3
    Hamam
    • Leisure trip
    • Couple

    Nothing it didn't quite tick all the boxes for its reputation

    Hamam Best massage ever Staff very helpful esp bus driver Interesting art View Log fire

  • Reviewed: 18 February 2016

    10
    All, especially the nice staff and the friendly managers who...
    • Leisure trip
    • Couple

    Nothing

    All, especially the nice staff and the friendly managers who created a relaxed and cultivated atmosphere

  • Reviewed: 11 August 2015

    10
    Amazing artwork in and around the property!
    • Leisure trip
    • Couple

    Amazing artwork in and around the property!

  • Reviewed: 2 August 2015

    10
    One of the best hotels in Engadin.
    • Leisure trip
    • Couple

    One of the best hotels in Engadin. Young hotelier couple, very friendly staff, great food.

  • Reviewed: 21 July 2015

    10
    Berg sauna, hammam, art installation, free bikes
    • Leisure trip
    • Couple

    The juice at breakfast

    Berg sauna, hammam, art installation, free bikes

  • Reviewed: 14 July 2015

    10
    Very friendly and caring staff and management, greate...
    • Leisure trip
    • Solo traveller

    Nothing much to dislike

    Very friendly and caring staff and management, greate location, very nice rooms

  • Reviewed: 7 July 2015

    10
    Hilfsbereite und zuvorkommende Gastgaber
    • Leisure trip
    • Couple

    Hilfsbereite und zuvorkommende Gastgaber

  • Reviewed: 6 April 2015

    9.2
    Really everytihg, but mostly the staff was so helpful and...
    • Leisure trip
    • Couple

    Really everytihg, but mostly the staff was so helpful and nice!!!

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 17

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