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Reviews of Chasa Montana Hotel & Spa Superior 4 stars

Dorfstrasse 30, 7563 Samnaun, Switzerland

#6 of 71 hotels in Samnaun

Guests' Choice

Review score

Based on 127 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 - 10

  • Reviewed: 4 April 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    Not being advised by the waiter(s) that the bottled spa water on offer at dinner was 10CHF a 1L bottle when tap water was also available. The Montana House wine was dearer than some from the wine list (Chilean wine = 55 CHF, house wine = 59CHF). The house wine was, IMO, not as nice tasting as the chilean wine. The inability to cancel (without refund) the dinner so that I could try other eateries in the town. A refund of 30CHF before 12 noon was offered but only if you switched to one of the other 3 restaurants within the hotel. Not many English customers to talk to although staff did speak good English. The hotel offers a discount off the VIP Pass but beware this only covers you for Ischgl/Samnaun ski areas , not Galtur, Kappal. You need to buy the Full Silvretta Area Pass = 290 Euros to ski all areas. - get this from the Raisch cable car station.

    Dinner was a gastronomic delight and the opportunity to switch between the set menu and a la carte , an extra bonus. Rooms were cleaned very efficiently morning and evening. The spa area was so relaxing with a pool , jacuzzi, nude sauna, showers, and easy loungers, especially after a day's skiing. The free shuttle between hotel and Raisch cable car was very welcome. The availability of massage and physio treatments were a comfort should I pull any muscles whilst skiing. Large ski storage room with pin security lockers containing boot driers and enough room for 2-3 pairs of skis/boards. Ski/board tuning service also available.

    Stayed in April 2018

  • Reviewed: 9 November 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Reception counter was odd with another counter in between - this forms a barrier to the customers. Staff friendliness was not consistent. Upon arrival, staff was not pro-active to help in getting a parking lot for us.

    Breakfast was fantastic and the restaurant's dinner was wonderful too! Spa facilities was excellent, a very comfortable stay!

    Stayed in October 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I think there should have been coffee in the room (a kettle or something and cups).

    The hotel is beautiful and the staff super friendly and helpful. We had a room with a view to die for... The location is right in the middle of the city and the gym was great. State of the art machines, very well looked after. The spa, though we didn't try it - also looked very impressive and the pool was wonderful ! Relaxing and happy ! We ended up extending for another night.

    Stayed in October 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is a bit soft

    Stayed in September 2017

  • Reviewed: 29 December 2016

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast quality/variety and bathroom not 4* standard, dry saunas with inconvenient shower setting

    Friendliness of most staff, dinner cuisine

    Stayed in December 2016

  • Reviewed: 17 July 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted via mobile

    The a La carte menu was a bit limited for such a hotel.

    Our stay was very pleasant. The staff were very helpful at all times. Fantastic location.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Couple

    There was nothing not to like.

    - The staff is so friendly & professional - they made us feel very welcome. - Fantastic pool & spa, which opens early, good gym. - Fabulous wine cellar & sommelier.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    Quite expensive and area a bit samey if staying for a long period, mainly just shopping, food options very limited.

    Very picturesque with beautiful mountain backdrop

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    Friendliness of staff, facilities and restaurant. The spa is great and very clean. It would be a plus to be able to use the spa also in the mornings (currently it opens only at 13:00).

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    Top Wellness

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 10

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