The rooms could do with an update, although the hotel was cheap enough for our stay, the carpet had holes In places and the bathroom had a smell which we couldn't get to the bottom of. The view from the room was a roof top full of rubbish bags and old rugs. On our last day wanting a lie in after a tiring day we put a "do not disturb sign" on our door only to be woken by a loud knock and cleaning staff entering our room at 7.45am then talking with each other at the door whilst trying to work out if we were asleep in bed. The rooms are close together so you can hear the cleaners chatting away in the morning from the next rooms. So its best to take earplugs if your a light sleeper. The breakfast was ok, we paid for breakfast but only had it on one day as there was only 2 choices of hot food - hotdogs or scrambled egg or toast. The rest was cold foods which was all very nice but not much choice if you want a warm breakfast. On arrival the assistant wasn't very helpful or forthcoming with basic information - just gave us the room key. I had to ask where the room was situated, what time breakfast started and ended and for the free travel pass. This is information which is all usually given freely when your handed your room key. Other than this we enjoyed our stay, we had no other issues and enjoyed visiting Geneva.

The rooms were clean and the beds comfortable. Some of the Staff are very helpful and polite. There is a lift which helps with heavy luggage. There is a mini fridge and a toiletry cupboard if you have forgotten anything which is helpful which you will pay for as locked away. we picked up the wrong plug and staff were helpful enough to let us borrow a plug. Wifi was good and had no connection issues. Free travel pass was emailed over to us only on request so please ask. There is soaps and shower gels in bathroom to use. Rooms are cleaned daily. There is no Kettle or iron in room - I believe you can ask for a kettle not sure about iron but they do a pressing service which you pay for. Situated in a good area with only a few minutes walk to the lake and bridges. the centre of town just a 10 minute walk away. Shops and restaurants a few minutes walk.

Stayed in April 2024

Room and facilities

Location

Stayed in April 2024

Stayed for 2 weeks on a business trip. Perfect & centrally located a road away from the lake and iconic jet d'eau, with a buzzing area where foodies will find their treat. Clean room and good amenities and easy access to public transport within less than 5mins walk. The place is great value for money.

Stayed in March 2024

The hotel is affordable but looks a little worn. The keycards didn't always work on the door. AC didn't seem to work, although was not used much as we stayed in January.

Clean, good location, you can get the Transport Card by asking at the front desk, decent price.

Stayed in January 2024

Personally I found the room very dark for a person with vision problems and the shutter would not fully open to let in the light. Room was very hot and thermostat didn't seem to make any difference. Also the safe did not work. We paid for 4 nights bed and breakfast but only had 3 breakfasts as we were leaving earlier than breakfast was served on the last day. As it was only a continental breakfast, I think they could have offered to provide something to take away or refunded the cost of the breakfast.

Hotel was very clean and the location was great. Travel pass was great allowing use of all public transport for free. Room was cleaned and tidied every day and the staff were lovely

Stayed in February 2024

The room and bathroom could have been cleaner - especially the shower.

Price was very affordable for Geneva.

Stayed in February 2024

Noise coming from outside the room

The hotel was amazing the only thing we didn't like is the noise coming from other rooms

Stayed in January 2024

Absence of a kettle in the room

Comfort and location

Stayed in January 2024

Great staff.

Stayed in December 2023

I wasn't offered the free city pass for free travel.

Great location and the staff were helpful.

Stayed in December 2023

AC didn't work. Elevator was dodgy as it jumps.

Very good location.

Stayed in November 2023

No tea and coffee making facilities in room.

Stayed in December 2023

Room was a bit warm ok if you like hot aircon only used in summer time shower wasn't best but big bath only other thing let me down was double bed was 2 singles pushed together

Very easy for shops and city centre

Stayed in December 2023

It is definitely old but with character. Those who choose this hotel should know what type of hotel are choosing, to that to have right expectations.

It is a cozy hotel in a great location. It is most of the time reasonably priced, compared with others.

Stayed in December 2023

Had lost our bookings… No room ready for us (2 rooms). Looks shabby and old. Could do with a pimp up to match current offerings in similar types of hotels

Convenient, value for money, central

Stayed in December 2023

Window blinds didn’t fully close so it was a bit light

Very good price for the location. Clean, comfortable with good breakfast.

Stayed in November 2023

Maybe before a room is occupied everything could be checked to make sure it is working and in good order The hair dryer was workable but really needs fixing. The TV did not work. Not a big problem but avoidable.

Location

Stayed in October 2023

Air con didn’t work

Stayed in October 2023

There laundry service was nonexistent so had to iron my own an no dry cleaning either

Close proximity to restaurants and bars nice Lebanese nearby

Stayed in September 2023

It’s seen better days but despite some of the more negative reviews I found it clean, comfortable and patently acceptable.

Very clean, comfortable bed and within spitting distance of the lake.

Stayed in October 2023

Its small and expensive in my opinion

Its really centrally placed

Stayed in October 2023

Location and very clean

Stayed in October 2023

If you are a tall person, the bed could be a little too small in height, but the width was perfect for me. The room and bathroom were on the smaller side, but for the price in Switzerland I had worse (ex. The bathroom could have been outside the room, it wasnt the case here.)

The employees were friendly at the check in/out and breakfast. The bed was comfy, it was at walking distance of the lake and Jet d’Eau. The transportation card was included and the front desk worker asked me if I wanted it. Breakfast had enough options for me, with some hot and cold food.

Stayed in September 2023

Location was fine. Breakfast was fine

Stayed in September 2023