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Reviews of Alpine Classic Hotel 3 stars

Route de la Cité 4, 1854 Leysin, Switzerland

#10 of 19 hotels in Leysin

Guests' Choice

Review score

Based on 653 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 - 75

  • Reviewed: 24 August 2018

    4.6
    The staff are very very rude at reception and restaurant. Not like other hotels freindly.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff are not welcoming Other nationalities especially arabs that’s what they told me exactly. They are very rude and i will never come again to this hotel. I was explaining to the reception that we came late because we spend long time at the border checking our passports then the lady at the reception said yes sure because you are Arabs and we are afraid from you “bombs”. The beds also smells bad. Very bad experience in this hotel and will never make it again.

    Good location

    Stayed in August 2018

  • Reviewed: 22 July 2018

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Shower area was too small, But restroom was quite spacious.

    Location and Facilities are very good (Calm and Beautiful). We enjoyed the break fast and dinner being a vegetarians we felt we have less choices for dinner.

    Stayed in July 2018

  • Reviewed: 24 June 2018

    10
    A pearl in the Alps
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel was a great surprise (positive). We really enjoyed everything. Breakfast and dinner was delicious. Everything was perfect, clean, the staff was very friendly. We fully recommend this place.

    Stayed in June 2018

  • Reviewed: 14 May 2018

    6.7
    Nice short stay with some cleaning issues
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    The room, the atrium and corridors and also the gaming room were not properly cleaned. There was still garbage left in one of the closets, dirt and dust behind and under the beds and small wardrobes. The bed sheets were very old and worn so it felt like we had sand on the bed. The breakfast buffet was basic with very little choices.

    The hotel location, dinner buffet and friendliness of all the staff.

    Stayed in May 2018

  • Reviewed: 6 May 2018

    9.6
    The Staff is excellent, the view both from apartaments and...
    • Business trip
    • Group
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    The Staff is excellent, the view both from apartaments and restaurant is fantastic, the breakfast-same every day but fresh and tasty. Summing up: just as should be.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    7.1
    Roy
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Was under renovation, no staff at the breakfast. Didn't had alternate water supply when road water supply was effected by burst water main. Personalised noise from next room at midnight was uncomfortable when kids were around.

    Location was good, ok for a family

    Stayed in April 2018

  • Reviewed: 29 April 2018

    10
    A very comfortable place to stay with a very welcoming staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn't figure out how to make to shower work and ended up washing my hair on my knees with my head under to faucet.

    Everyone was very nice and welcoming. The staff at reception was very sweet and kind. I was a weary traveller and was able to get the rest I needed I'm my very comfortable room.

    Stayed in April 2018

  • Reviewed: 22 February 2018

    5.8
    Good, friendly staff.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Room had big red nail polish stains in the bathroom and smelled stale even after ventilating. It was a large room, different to the one we booked, and being offered to move the following day is not quite the same. Breakfast selection was poor.

    Good, friendly staff. Great location.

    Stayed in February 2018

  • Reviewed: 16 February 2018

    9.2
    LOVE IT!!!!
    • Leisure trip
    • Family with young children
    • Standard Family Suite with 2 Connecting Rooms
    • Stayed 1 night
    • Submitted via mobile

    We are from indonesia, we love this hotel Hospitality was lovely in this hotel. After 2 hours driving from Geneva, they greeted us with a warm welcome at the reception. The dinner buffet was delicious. I had roasted veal then pasta and various selection of dessert. Thank god we took the dinner buffet. There were 7 of us including 2 kids. 3y.o and 5y.o . They had fun so much fun . The room was spacious. We had a connecting room for all of us.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.1
    The staff is friendly & helpful.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The elevator going to the tunnel connecting the reception to the rooms was broken during our whole stay which made it difficult to move from one place to the other! The outside access door where we could have used our card key is not working as well.

    The staff is friendly & helpful. The location is good. The family room with 5 bed places is well designed. Good for a short stay.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    8.3
    A good choice for an active weekend skiing
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No hotel parking, yet quite easy to find a space in the public areas.

    Pretty close to the chairlift, so easy access to the slopes. Very clean. Good breakfast with a stunning view of the mountains.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    8.8
    Stunning view from our balkony took my breath away every...
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    Stunning view from our balkony took my breath away every evening . Convenient location , close to cable car and ski lifts , 10 min walk to train station. Breakfast was good. Very helpful and friendly receptionists .

    Stayed in January 2018

  • Reviewed: 4 December 2017

    5.8
    Very basic, ok for a night but wouldn't recommend
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room (we were 2 adults and 2 small children in a 5-bed room, with very little space for luggage, only 1 chair with a small table) - kids loves the bunk beds however. Needs renovation, door had no sound isolation and could hear the people walking by the corridor like they were in the room. Bathroom was cold. We were disappointed with the variety of breakfast, nice breads and cheese/ham, but absolutely no warm kitchen, no pastries so don't expect a big breakfast, like in other equally big hotels in the region. Also dinner buffet for 30.- chf was overpriced for the poor options it provided.

    Nice location, very friendly personal

    Stayed in December 2017

  • Reviewed: 28 September 2017

    10
    Absolutely delighted with the hotel, we'll be back!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    A little tired but all very clean and functional

    Great value for money, close to the train station (Vermont), public swimming pool, supermarket and cable car.

    Stayed in September 2017

  • Reviewed: 2 September 2017

    7.9
    Basic but good value
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room was hot, we were on the 4th floor in August and needed the window open overnight.

    This was a good value place to stop at. The included breakfast was good. Staff were helpful. Beds comfortable.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    10
    Amazing value for money.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Rooms are very clean and comfortable. Furnished in a very cozy way, it feels like home. Very good dinner and breakfast. Very nice views from the hotel terrace bar/restaurant.

    Stayed in August 2017

  • Reviewed: 15 August 2017

    9.2
    Beautiful views, solid breakfast - reasonable price for Switzerland!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The facility is older and only certain parts have undergone renovation. The bathrooms are a little bit older but, of course, those are the most expensive parts to renovate. There is a windy road leading up to Leysin - that has nothing to do with this review, but rather a warning for those who might be queasy on the way up. That's Switzerland!

    We chose the Alpine Classic for the reasonable cost and location near Chateux Chillon on Lake Geneva. Basic breakfast included in the price - breads, jams, sliced meats, cheese, yogurt, granola, coffee, hot cocoa. Views from the room were incredible and there was a nice night breeze in August. Quiet rooms. Small elevator but happy to have any elevator at all! Parking was safe and easy - the hotel is at the top of the village so parking was plentiful, and included in the price. Several tour groups stayed at the hotel at the same time. It is an easy walk into town for dinner at any one of the numerous restaurants. There is a dinner buffet at the hotel and the price for the buffet was very reasonable compared to the prices for dinner in town. There is a movie theater at the hotel (we didn't use it but good to know for a rainy day). Swiss outlet converters are available at the front desk for a refundable deposit. (Regular 220 round European plugs do not work in Swiss outlets.)

    Stayed in August 2017

  • Reviewed: 8 August 2017

    8.3
    A very pleasant stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Nothing, really. Don't expect luxury. The rooms are dorm-like but comfortable.

    The hotel has a terrace with a wonderful view of the mountains. The cable car is a short walk up the road and will take you up to the Berneuse peaks with spectacular views and hiking trails. Breakfast was very good as was the coffee. People at the reception were very helpful.

    Stayed in August 2017

  • Reviewed: 29 July 2017

    10
    Wake up with Panoramic Alpine View
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The view !!! Extra nice staff. Everything for babies, except baby bed. But it is usual if customer is not really explicit about the kind of bed that he wants.

    Stayed in July 2017

  • Reviewed: 27 May 2017

    7.1
    Overall i don't like the hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms hasn't refrigerator And the internet speed was low Most of time it is disconnected. Another indian guests was so noisy and i could't sleep at nights .

    The staff of hotel was very frienly

    Stayed in May 2017

  • Reviewed: 26 May 2017

    9.6
    Very good hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Some loafs of bread available for breakfast seemed to be from the day before...

    Spacious and clean room, very comfortable bed. Lovely area, free parking and close to various restaurants and a supermarket. The hotel is not the newest but well maintained and nicely decorated in a chalet-look. Breakfast was good, not the largest variety but tasty and great quality. Overall very good value for money.

    Stayed in May 2017

  • Reviewed: 13 March 2017

    5.0
    Surprised by the 8.2 rating. Would recommend elsewhere.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Wifi poor/intermittant. Breakfast selection was limited, no extra money spent here. Ski locker is open to the public, and requires 2 CHF coins. No place for snowboards.

    Staff were nice

    Stayed in March 2017

  • Reviewed: 1 March 2017

    10
    Great customer value!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The beds and sheets are extremely comfortable, especially coming back from a long, tiring day. The lobby atmosphere was always lively, filled with guests and friendly staff members.

    Stayed in February 2017

  • Reviewed: 23 October 2016

    8.3
    The breakfast is great for us,but the staff seems to not...
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is great for us,but the staff seems to not want us eat too much.They look us wired,that's terrible!I think it's my right to eat what I want.And the hotel is a little far from the Monterux.To be honest,the room is comfortable and the view is great. I would be grateful to live again.

    Stayed in October 2016

  • Reviewed: 31 August 2018

    10
    The staff was very friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly. The room was clean and the bed was very comfortable.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    9.2
    Good location within the small town.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent view. Clean and tidy room.

    Stayed in August 2018

  • Reviewed: 8 August 2018

    7.9
    No refrigirator in the room.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No refrigirator in the room.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    7.9
    Breakfast very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast very good

    Stayed in August 2018

  • Reviewed: 2 July 2018

    9.2
    Superb buffet and delicious food
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bedcover was way too warm

    Superb buffet and delicious food

    Stayed in July 2018

  • Reviewed: 26 June 2018

    10
    Everything
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in June 2018

  • Reviewed: 23 June 2018

    8.3
    A coach tour mecca in the summer for old people but otherwise a good stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Summer cycling trip and good storage for cycles. Buffet dinner and breakfast very good. the price of CH71 was very good for two of us.

    Stayed in June 2018

  • Reviewed: 19 June 2018

    10
    Hotel life .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.all good.

    Hotel life .good WIFI. Helpful staff. Very good.

    Stayed in June 2018

  • Reviewed: 15 June 2018

    10
    My kind of place.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazin view from the room, worth staying there. Gaetano at reception was very helpful. Good luck !

    Stayed in June 2018

  • Reviewed: 4 June 2018

    9.2
    Awesome view and good breakfast
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    All good :) We got the best view room. Thanks to the staff.

    Awesome place. Very good view. Breakfast was great.

    Stayed in June 2018

  • Reviewed: 2 June 2018

    10
    It was a wonderful experience
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Reception is excellent

    Stayed in May 2018

  • Reviewed: 20 May 2018

    9.2
    good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    good location. balcony

    Stayed in April 2018

  • Reviewed: 1 May 2018

    9.2
    Was beyond my expectation
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was poor in variety.

    Clean, fresh mountain air and smiling staff

    Stayed in April 2018

  • Reviewed: 25 April 2018

    8.8
    Location and value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A bit noizy for the restaurant is there are conferences.

    Location and value for money.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    8.3
    Perfect!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Excellent staff and a great mountain view from the room I stayed.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    7.9
    Happy with my stay.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was too small, we slept 5 persons and it was ok but there was no room to move around.

    Stayed in February 2018

  • Reviewed: 6 February 2018

    9.2
    Amazing place: cozy room, pleasant staff, tasty food at the...
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing place: cozy room, pleasant staff, tasty food at the restaurant. Definitely will try to return

    Stayed in February 2018

  • Reviewed: 6 February 2018

    9.6
    Good location, good price, but dinner was a bit average
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Dinner was included but it was only pasta and shut down at 20:30 a bit early

    Friendly staff, nice location, balcony

    Stayed in February 2018

  • Reviewed: 16 January 2018

    10
    Good selection for breakfast and very nice food.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Good selection for breakfast and very nice food.

    Stayed in January 2018

  • Reviewed: 20 November 2017

    10
    Nice personal, positive, social and super helpful. Nice breakfast, nice bed and good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bed was nice and soft

    Stayed in November 2017

  • Reviewed: 1 October 2017

    5.0
    Will not return there
    • With a pet
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The fee for pets is 15 CHF per day Poor choice for breakfast, same every day Old and noisy elevators

    Stayed in September 2017

  • Reviewed: 16 August 2017

    10
    Excellent service, the staff is extremely nice and helpful.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Excellent service, the staff is extremely nice and helpful. It was our best stay in Switzerland.

    Stayed in July 2017

  • Reviewed: 6 August 2017

    5.4
    Only I don't like that no A.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only I don't like that no A.C and not water kettle in the room other then lovely place

    Stayed in August 2017

  • Reviewed: 11 July 2017

    9.6
    Great stay in leysin, away from the tourist trap of Montreux! Beautiful surroundings!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    zero

    Staff were very helpful and nice, room was ready early, free parking.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    10
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Excellent location with beautiful view, nice and clean room, service good, the staff was very friendly and helpful, good breakfast

    Stayed in June 2017

  • Reviewed: 2 July 2017

    10
    The dinner is great, and the free swimming on the top of the...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The dinner is great, and the free swimming on the top of the mountain is fantastic !

    Stayed in July 2017

  • Reviewed: 26 June 2017

    6.7
    The location and the staff, and the mattress was really firm.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no A/C and the pillows were awful for me.

    The location and the staff, and the mattress was really firm.

    Stayed in June 2017

  • Reviewed: 12 May 2017

    7.1
    Staff
    • Family with young children
    • Standard Family Suite with 2 Connecting Rooms
    • Stayed 1 night

    Bed Pillows Blanket?Duvet

    Staff Location

    Stayed in April 2017

  • Reviewed: 7 May 2017

    7.9
    Great view, nice region, nice staff.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Great view, nice region, nice staff.

    Stayed in May 2017

  • Reviewed: 25 April 2017

    7.9
    -
    • Group
    • 2 rooms
    • Stayed 1 night

    -

    -

    Stayed in April 2017

  • Reviewed: 14 April 2017

    10
    Great place, clean comfortable and quiet
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Great place, clean comfortable and quiet

    Stayed in April 2017

  • Reviewed: 6 March 2017

    8.3
    Great place for ski trip
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great friendly staff, good dinner and breakfast.. five minute walk to the ski station.

    Stayed in March 2017

  • Reviewed: 24 February 2017

    7.9
    Friendly and helpful staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located. Lots of kids. Friendly and very helpful staff.

    Stayed in January 2017

  • Reviewed: 20 February 2017

    7.1
    Great for family with small kids.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    Room was not ready at stipulated time of check in.Staff looks exhausted.

    Excellent for family with small kids.

    Stayed in February 2017

  • Reviewed: 20 February 2017

    9.2
    the base of supplementary bed for our daughter was not good...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    the base of supplementary bed for our daughter was not good resulting in a poor quality of sleep

    Stayed in February 2017

  • Reviewed: 25 January 2017

    8.3
    Very friendly and welcoming staff.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights

    Very friendly and welcoming staff.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    9.6
    Not near to Bex nor Lavey but nice hotel
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Too warm in rhe room without any possibility of setting nor switch off.

    Cleaness. Good breakfast.

    Stayed in December 2016

  • Reviewed: 30 November 2016

    10
    Stunning views
    • Solo traveller
    • Single Room
    • Stayed 1 night

    great hotel and location. Excellent staff, good food and very good price

    Stayed in November 2016

  • Reviewed: 17 October 2016

    8.3
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    More on the old style (but has new areas such as breakfast). Breakfast buffet was average.

    Very well located, nice staff and good value for money

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 March 2016

    10
    Staff were very helpful with any questions and the room was...
    • Leisure trip
    • Group

    Would be great if they had tea/coffee making facilities in the rooms!

    Staff were very helpful with any questions and the room was perfect for our stay. Very clean and comfortable beds. View of the alps was incredible!

  • Reviewed: 10 March 2016

    7.1
    The hotel tried to provide its half board guests with an...
    • Leisure trip
    • Family with young children

    To take into account that I had booked a quadruple room, the room had narrow space and limited view. We had an issue with the safe since the previous guest had locked it out. Several engineers came by my room to solve the issue, but in vain. I expected they would offer another room before unpacking our luggage. However, the hotel clerk suggested that we would use one of the safes at the front desk. Unfortunately, there was no further explanation on this issue during our stay.

    The hotel tried to provide its half board guests with an elaborate dinner every night. The hotel’s chefs and restaurant staffs deserve the compliment for their effort preparing a different combination of cuisines.

  • Reviewed: 10 March 2016

    7.5
    Room was spacious and clean, internet was good and the...
    • Business trip
    • Solo traveller

    Breakfast was very disappointing, for 10EUR there was not much to eat. A paltry selection of bread, cheese, cold cuts, and cereal. The only hot item was a soft boiled egg.

    Room was spacious and clean, internet was good and the location was right next to a good cafe and the grocery stores.

  • Reviewed: 22 February 2016

    8.3
    very friendly staff
    • Leisure trip
    • Family with young children

    double bed is two single beds put together no kettle in the room

    very friendly staff nice food buffet breakfast and dinner was nice and of good quality

  • Reviewed: 24 January 2016

    6.7
    Location is good.
    • Solo traveller

    Mattresses were a bit too hard (better than too soft though). Meals not as good as 2 years ago. Relatively high fare for parking (15 CHF per day)

    Location is good. Staff friendly

  • Reviewed: 13 January 2016

    8.8
    Your welcome and your helpful staff.
    • Leisure trip
    • Solo traveller

    I didn't sleep very well - the duvet was heavy and the pillows too firm for my liking. I never do sleep well the first night in a strange bed but had hoped the second and third nights would be better.

    Your welcome and your helpful staff.

  • Reviewed: 12 January 2016

    4.2
    Although partly renovated, the rooms still look and feel...
    • Leisure trip
    • Family with older children

    Although partly renovated, the rooms still look and feel outdated. Sound insulation is very poor and constant noise is a nuisance. Night staff was unresponsive and not service minded.

  • Reviewed: 12 January 2016

    3.8
    The hotelmanagement stated that the party of a group staying...
    • Leisure trip
    • Family with young children

    The hotelmanagement stated that the party of a group staying in the hotel was more important than the good night's rest of other guests. Notwithstanding several complaints by ourselves and others, the hotel refused to find a solution. Did not have the same experience in the past. It clearly went downhill in terms of service. As such not recommended if you travel with young children that you want well-rested on the slopes. Clearly not the hotel's strategy anymore.

  • Reviewed: 22 December 2015

    9.6
    Excellent service - great breakfast and very friendly staff ...
    • Leisure trip
    • Family with older children

    TV had limited programs - couldn't find any English speaking channels

    Excellent service - great breakfast and very friendly staff - Great Great value

  • Reviewed: 5 October 2015

    8.3
    Location is nice, 15 km from Aigle and close to ski centre...
    • Couple

    There was two seperate beds instead of one single bed and I dint like that..

    Location is nice, 15 km from Aigle and close to ski centre Clean and nice hotel..

  • Reviewed: 1 July 2015

    9.6
    Overall it was a nice, clean hotel.
    • Leisure trip
    • Solo traveller

    The only complaint I have is the internet. It was slow and had problems moving around the room and no connection on the balcony.

    Overall it was a nice, clean hotel. I loved the room, of course for the views as well as it's size. The price per night also suited my budget. I didn't have any breakfast at the hotel so can't comment on that.

  • Reviewed: 8 May 2015

    4.6
    .. Staff was professional
    • Leisure trip
    • Couple

    Is not the hotel from the photos! Hotel is located opposite and is old Accor hotel, they still using door keycards with Accor logo and bathroom stuff. Really budget and for us it was just cheat specially when you expect to stay in the hotel from the photos.

    .. Staff was professional

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