Reviews of Hôtel de Chailly This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Route des Châtaigniers, 1816 Montreux, Switzerland
#33 of 81 hotels in Montreux
Guests' ChoiceReview Score
Based on 99 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
7.9
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Facilities
8.1
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Staff
9.1
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Value for money
8.1
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Free WiFi
9.2
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Reviewed: February 18, 2024
Andrew
Luxembourg57 Reviews2 helpful votes7.0“Good place to pit stop and/or visit Montreux”- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 1 night
A little expensive for a motorway stop type hotel, but then again it is Switzerland (also see likes). Car park isn't obvious and isn't very big, did manage to squeeze in.
Close to the motorway, and only 10 min drive into Montreux proper. Nice rooms, quite up to date, good bathroom. The breakfast was also very nice.
Stayed in February 2024
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Reviewed: December 13, 2023
Sandy
Australia20 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was great.
Stayed in December 2023
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Reviewed: October 29, 2023
Lyn
United Kingdom14 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Quiet and informal. Arrived by train. Bus stop right outside hotel made travelling very easy for us.
Stayed in October 2023
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Reviewed: October 25, 2023
Jeffrey
Australia5 Reviews8.0“Clean, comfortable and quiet.”- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 2 nights
We were bumped from other accommodation and this was a last minute booking for us. It was a very comfortable and quiet place to stay that was conveniently located near Montreaux and nearby motorways. Not walkable to the places we were looking to visit in Montreaux, but just a short drive.
Stayed in September 2023
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Reviewed: September 27, 2023
Mark
United Kingdom58 Reviews7 helpful votes9.0“Great hotel a few Km from the lake”- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
Restaurant did not have too much choice for vegetarians
Great hotel just out of Montreux central, but easily accessible by bus or walking. Staff, rooms, bathroom were all good - they had upgraded us to a better room. Parking on site.
Stayed in September 2023
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Reviewed: September 17, 2023
Davis
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was amazing. The young lady who checked us in was so very helpful. She was maybe the only one who could speak much English. She was also there the next morning! The restaurant has excellent food. And breakfast was free with the room, which hasn't been the norm for us on this trip to Europe.
Stayed in September 2023
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Reviewed: September 15, 2023
Protea
Germany4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 3 nights
The staff was absolutely amazing! They went above and beyond to help me and were incredibly friendly the entire time. I couldn't have asked for better service!
Stayed in September 2023
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Reviewed: August 14, 2023
Hansa
United Kingdom23 Reviews2 helpful votes8.0“We only stayed one night ,it was reasonably comfortable,breakfast was basic.Staff was helpful.”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 1 night
Decoration of room was very dated and carpet was very old and dirty ,definitely needs changing.
Transport to the hotel.
Stayed in August 2023
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Reviewed: August 14, 2023
Jin
China22 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
One of the staff is quite helpful when we arrived on Sunday afternoon because the hotel notify us via E-mail there may be no staff in the front desk being on duty on Sunday. The public bus station is so close just opposite the street that you can hop on the bus to the lakeside in 15 minutes. Guest parking is easy as well.
Stayed in July 2023
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Reviewed: July 28, 2023
Vivek
United States of America29 Reviews11 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Staff was helpful but a little sarcastic at first
Big clean rooms Good breakfast Right in front of the bus stop
Stayed in July 2023
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Reviewed: July 26, 2023
Man-hua
Switzerland1 review9.0“Good stay even though the weather was bad.”- • Leisure trip
- • Family with young children
- • Classic Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
In general it is good, just prefer wooden floor than carpet.
Friendly staff, comfortable bed and good location just next to the bus station.
Stayed in July 2023
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Reviewed: July 14, 2023
Liam
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
No ventilation in the bathroom, so odours do linger.
The room looked good, and it was well-arranged. Everything was adequately clean, and the staff was helpful when advising what activities were available and how to navigate the city.
Stayed in July 2023
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Reviewed: July 5, 2023
Paula
Switzerland32 Reviews5 helpful votes8.0“Overnight trip to the Montreux Jazz Festival”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 1 night
Nothing. Second stay here and will return.
Location - bus stop outside, 10 mins to the centre. Room - Very clean and comfortable. Breakfast - excellent selection of different hot and cold food.
Stayed in July 2023
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Reviewed: June 25, 2023
Kish
United Kingdom31 Reviews1 helpful vote8.0“Lovely place will stay again when visited next”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Beds should have thin blanket as night got very hot- fan in room were useful
Beautiful location - balcony facing mountain was wonderful Beds comfortable Staff helpful provided kettle tea n milk on request Breakfast very nice too
Stayed in June 2023
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Reviewed: June 3, 2023
Chris
United Kingdom10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 1 night
Room was a bit warm without aircon and noisy with windows open, but we still slept ok
Very friendly arrival and great communication from the hotel. Good breakfast.
Stayed in June 2023
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Reviewed: October 7, 2022
Fabian
Switzerland5 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
My motorcycle parking space was blocked by a car owned by an employee who didn't bother to push the car forward a little, which I could only pass with effort and a lot of correction. he also slammed glass cases into the car and made an unbearable noise, he didn't care if that would bother me as a guest.
Stayed in August 2022
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Reviewed: September 22, 2022
Toru
Japan10 Reviews1 helpful vote8.0“Clean and comfortable hotel”- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The location is a bit far from the Montreux station. There's another train station but you still have to walk for 20-25 mins. There's a bus taking you to both stations but you might think twice when you have big suitcases.
Very clean hotel with reachable staff. The room had a nice view towards the lake and vineyard. Bed was comfy and bathroom looked modern. Breakfast was good, served with delicious breads and small coffee pods. We did not have chance to use the restaurant for dinner unfortunately but it seemed nice.
Stayed in September 2022
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Reviewed: September 17, 2022
Li
United States of America2 Reviews9.0“It was a pleasant stay at the hotel.”- • Leisure trip
- • Solo traveler
- • Economy Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Friendly staff, close to bus station (about 14 minutes ride from the main train station), the hotel restaurant.
Stayed in September 2022
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Reviewed: September 6, 2022
Faye
Australia9 Reviews9.0“Freddie Celebration Days 2022”- • Leisure trip
- • Family with young children
- • Economy Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Would have been nice to have coffee/tea making facilities. Bathroom was a little small.
Great beds and pillows - exceptionally comfortable. Easy to get to and from Montreux via the bus. Great shower!
Stayed in September 2022
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Reviewed: August 13, 2022
Ferorelli
Switzerland12 Reviews9.0“Good experience and will recommend”- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Some little road noise if you open the window
Excellent location close to known spots in the area! Breakfast was excellent with delicious croissant and bread + fresh fruits
Stayed in August 2022
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Reviewed: August 11, 2022
Chayanan
Thailand20 Reviews7.0Good- • Leisure trip
- • Group
- • Classic Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Far from train station. Need to take bus to the hotel. Room is very small.
Clean. Breakfast is good.
Stayed in August 2022
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Reviewed: July 21, 2022
Shelley
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Superior Twin Room
- • Stayed 4 nights
The room was hot at night even with the fan on
Clean spacious room with a balcony, helpful staff, and great location for the Montreux Jazz festival.
Stayed in July 2022
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Reviewed: July 17, 2022
Jim
Switzerland10 Reviews9.0“Enjoyed it.”- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was very hot, but it was very hot weather.
Reakfast was great
Stayed in July 2022
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Reviewed: July 16, 2022
Justas
Switzerland15 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Economy Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great breakfast, ten minute bus ride to Montreux.
Stayed in July 2022
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