1, place Isaac-Mercier, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#72 of 108 hotels in Geneva
Guests' ChoiceBased on 961 hotel reviews
8.0Cleanliness
8.5
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
9.2
Value for money
8.2
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Jayson
United States of AmericaSqueaking floor in our room.
The gentle at the reception is the best. His service is beyond the ceiling. He even came with us to the parking to assist which beyond his duties. Well knowledgeable in the whole Geneva in a way he gives us a complete guidance from transportation, restaurant all the way to the attractions. Lastly, the location is excellent as it is near the train station.
Stayed in April 2024
Reviewed: April 15, 2024
Juliette
SwitzerlandAs the hotel is on a busy street, we did hear the traffic through the night (we stayed Saturday to Sunday so perhaps it's less busy on week days). If you have ear plugs it shouldn't be a problem.
Very friendly staff welcome and only 8 minutes walking from the train station. We came with a baby and it was good to have an elevator. We were upgraded to a family room - and were very pleased with the support provided (a baby bed, room with a bath tub) and enough space for us. Shower had a nice pressure. We liked the space of the room, although some might find it a little outdated we thought it had history. Breakfast was available for only CHF5, we didn't make use of it but found a very cute bakery around the corner where we got a baguette.
Stayed in March 2024
Reviewed: April 15, 2024
Pooja
United Arab EmiratesOne night stay. Excellent welcome and support. Very clean and tidy and good location. Pavel at the front desk was very helpful and klnd. Bathroom was clean albeit small. Nice, warm rooms. Short walk from the station was a bonus. We were not expecting much from a 2 star so were pleasantly surprised!
Stayed in April 2024
Reviewed: April 6, 2024
Michael
South AfricaRoom is not noise controlled. So noisy at night from the traffic and trains. I imagine it's not just the room I stayed in. Double glass windows is a must for an institution of this calibre!!
Staff were amazing!! Location is great. Room was good all things considered. Nice coffee and pastry every morning!!
Stayed in April 2024
Reviewed: April 2, 2024
Stephanie
AustraliaA little noisy.
Fantastic location and super friendly staff
Stayed in April 2024
Reviewed: March 21, 2024
Zoe
United KingdomA kettle in the room would be nice but it's not really necessary as there is fantastic coffee available at breakfast.
The staff are all the most friendly and helpful. The place is charming. The room was clean and comfortable. I would definitely stay here again.
Stayed in March 2024
Reviewed: March 18, 2024
Vugar
AzerbaijanThe location, room and breakfast were quite good and satisfactory.
Stayed in March 2024
Reviewed: March 16, 2024
Anil
GermanyToilet bahtroom structure is not that comfortable
Location and very friendly staff. They let me to check in early at 9 oclock. That was fantastic.
Stayed in March 2024
Reviewed: March 12, 2024
Mark
United Kingdomgreat location, close to all transport and the centre of the city, excellent spot. Really comfortable beds.
Stayed in March 2024
Reviewed: March 10, 2024
Pastor
SpainLocation
Stayed in March 2024
Reviewed: March 3, 2024
Carl
United KingdomStaff were excellent
Stayed in February 2024
Reviewed: March 2, 2024
Annnabel
United States of AmericaThe host was very welcoming and helpful. The location is exceptional is you want to be close to the train station/central Geneva.
Stayed in February 2024
Reviewed: February 24, 2024
Vira
NetherlandsLocation, value for price
Stayed in February 2024
Reviewed: February 23, 2024
Alice
BelgiumThe staff was absolutely amazing, being so friendly and giving great recommendations !
Stayed in February 2024
Reviewed: February 21, 2024
Lorarng
CambodiaI was satisfied for everything but it is good if the kettle provided.
Best location because it is in the center of the city, close to markets, trains, buses, tourist attractions and the room is good for two people.
Stayed in February 2024
Reviewed: February 12, 2024
Gillian
United KingdomNo tea or coffee making facilities
Quaint hotel with very reasonable small breakfast for an additional 5F. Friendly and helpful staff.
Stayed in February 2024
Reviewed: February 10, 2024
Ellie
United KingdomPaul, the man at reception could not have been more pleasant and helpful well done 👍
Stayed in February 2024
Reviewed: February 6, 2024
Gunter
United Kingdomvery near to the river and the very expensive areas of Geneva, as well as the old town. quite a sweet reception area, and some useful vending machines dotted around
Stayed in January 2024
Reviewed: January 22, 2024
Sadie
United KingdomThe TV had limited channels available, and 95% of the ones working were in French (to be expected of course!). We were also told that to get the WiFi we just put our number in and it would work, but we had to obtain a few pass by putting my credit card details in.
Enjoyed the friendly staff and cleanliness. The hotel was also quite quirky and in a fairly good location. The beds were also very comfortable, and towels were replaced each day which was nice, didn't expect this as we were only there for 2 full days.
Stayed in January 2024
Reviewed: January 15, 2024
Gretchen
IrelandVery nice place, hotel staff are very friendly. Perfect location highly recommended 👌
Stayed in January 2024
Reviewed: January 7, 2024
Vendula
SwitzerlandPleasant small hotel, clean, comfortable bed.
Stayed in December 2023
Reviewed: December 28, 2023
Andre
MaltaLack of electrical outlets is annoying and the WiFi is complicated to join.
Decent hotel relatively close to Cornavin. Realistically, any hotel in Geneva is close to Cornavin, bearing in mind you're given free public transport. de Geneve is slightly old-style but provides all the necessities. Shower pressure was good, bed comfortable.
Stayed in December 2023
Reviewed: December 25, 2023
Stacey
United KingdomThe door was a bit tricky to work
Great location walking distance to station
Stayed in October 2023
Reviewed: December 23, 2023
George
United KingdomNo complaints for me personally but a larger person would struggle in the bathroom due to the size.
Really nice little hotel, friendly staff throughout our stay and great location for visiting the many sites in the city.
Stayed in November 2023
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