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Reviews of Hôtel de la Forêt 3 stars

Route de la Combaz 19, 3963 Crans-Montana, Switzerland

#27 of 63 hotels in Crans-Montana

Guests' Choice

Review score

Based on 472 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    9

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Showing 1 - 71

  • Reviewed: 1 October 2018

    8.8
    Large room with balcony and a great view.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was closed (only open in winter season) and was out too early for breakfast which only started at 7:30.

    Large room with balcony and a great view. Clean and very comfortable with a decent size bathroom.

    Stayed in September 2018

  • Reviewed: 23 September 2018

    10
    I hope to visit again and longer.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    My stay was not long enough. We did not trust the weather. Forecast was bad, but Montana is a sun terrace and it turned out. the forecast was wrong. We had 2 sunny and warm and dry days. Price increased for weekend

    The reception was fast, friendly, welcoming. Room and bathroom large and quiet, though there was no view as such, there was greenery outside of the window (better than brickwall /courtyard or similar).TV program comprehensive, even BBC reception was good. Carparking perfect and walks and village within easy reach on foot. Breakfast room has windows facing the snowcapped mountains. Breakfast itself had all and more I could ask for.

    Stayed in September 2018

  • Reviewed: 19 June 2018

    7.5
    Small but clean n comfortable view excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no iron n teapot in the room

    The view was fantastic beautiful of the small village of cran montana n the snow mountain. Also it was great cause of room upgrade with balcony. It was clean n comfortable.

    Stayed in June 2018

  • Reviewed: 14 May 2018

    6.7
    Mountain view room with balcony and verandah.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    From street level with limited parking a flight of stairs to reception, lift from reception to levels 2 and 3. Hotel directly on road on a downhill bend.

    Mountain view room with balcony and verandah.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    9.2
    im def coming back next year.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    it is slightly far from the centre, but there is a bus stop just 5 mins away.

    the staff were extra nice and very helpful, we payed an extra night and there were not issues at all, I highly recommend this place if you want a quiet place to relax. Something to add, there is a Lebanese restaurant just 15 metres away, food and service is excellent .

    Stayed in April 2018

  • Reviewed: 16 April 2018

    5.0
    Decent location within walking distance of Montana.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were a little dingy and small. Hotel could use an update. For the price we paid, I was disappointed.

    Decent location within walking distance of Montana. Good breakfast.

    Stayed in April 2018

  • Reviewed: 29 March 2018

    9.6
    A most delightful stay in a very lovely hotel.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights

    I did miss having either a hot water kettle or a coffee machine in my room.

    I stayed at the hotel de la Forêt on March 23 and 24 and was delighted with the hotel. Its location is perfect, close to the Signal and Violettes gondolas (which can be quickly reached by bus) and walking distance to the restaurants, shops and lakes in the center of Montana. My room was spacious and comfortable: from the balcony I had a beautiful view over the valley and the Alps, my double bed was spacious with extra pillows and a comfortable mattress, the bedroom was roomy and toasty warm. The breakfast buffet was plentiful featuring fruits, breads, pastries, cheese and meats, hard boiled eggs, cereals, hot drinks and juices. The lounge/bar is lovely and enjoyable. The two gentlemen hosts were well informed and eager to please. I can only highly recommend this hotel and I will most certainly return in the near future.

    Stayed in March 2018

  • Reviewed: 20 March 2018

    7.9
    good value
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    We had bad luck with dinner as the cheese fondue went utterly wrong. Overall the food looked OK though. Not too far from the cable but walking with ski boots 750m uphills is tough, not for everyone.

    classic hotel, a little bit outdated but nice, well kept, clean and good value. Breakfast was good (no Espresso or warm eggs though).

    Stayed in March 2018

  • Reviewed: 11 March 2018

    6.3
    ok for 2 - 3 nights.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights

    Hotel was completely empty when we arrived, hence kitchen/restaurant was closed. Building is in need of renovations. Noise from the street in the morning hours, when all the skiers arrive.

    Great view from the balcony. Very friendly and helpful staff. Breakfast served to our table, as kitchen was closed. Covered parking space.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    7.1
    decent stay, good value for money in the family room
    • Leisure trip
    • Group
    • Family Room
    • Stayed 6 nights

    slow and sometimes disorganized service at dinner, too far to walk to Crans-Montana centre, missing indoor playground-type space for the kids; family rooms without view

    Decent breakfast, cosy bar, rather close to the (free) shuttle bus to the cable cars and Crans-Montana centre; friendly staff

    Stayed in February 2018

  • Reviewed: 14 February 2018

    7.9
    Size of the room, cute decoration in the lobby and reception...
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Thin walls so you hear your neighbour caugh...and talk..., good breakfast but could vary a bit and include warm eggs, restaurant food was alright for the price but could improve and more staff would be helpful for diner time as they were sadly understaff (but again the nicest and most patient staff I have seen). Would be a good idea to add a kettle in the rooms (not sure if allowed by swiss standards).

    Size of the room, cute decoration in the lobby and reception though a bit old style in the rooms (80’s style), beautiful view of the mountains, very nice, extremly helpful and kind staff, conviently located as the bus station is within walking distance (a hill though).

    Stayed in February 2018

  • Reviewed: 8 January 2018

    7.9
    It was all right for 2 nights
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    It was rather noisy because of the road just under the windows. I heard ever thing fomr thr next room partullary in the bathroom

    The nice view and the balkony

    Stayed in January 2018

  • Reviewed: 30 December 2017

    6.7
    Breakfast was excellent
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The mattress sagged in the middle and it was not comfortable to sleep on it. The staff added a mattress overlay (surmatelas) to try to remedy the problem but it didn’t really work. Hotel needs to change the old mattress as it has seen better days.

    Breakfast was excellent Location is good Fluffy towels

    Stayed in December 2017

  • Reviewed: 27 December 2017

    2.5
    Well it pas a good view
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The bed was no good all so i have to day they over charged us to kur stay and in a way i blame booking.coom as they did the wrong booking

    Well it pas a good view

    Stayed in December 2017

  • Reviewed: 4 December 2017

    6.3
    Room ok breakfast should have items too
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All cold items for food.No hot eggs only boiled eggs.Only cold breakfast.Should give hot things also. And when ordered a pizza in room very very expensive CHF 20.00 for a small spice.

    Not a bad breakfast but could be better

    Stayed in December 2017

  • Reviewed: 25 July 2017

    10
    Wonderful, quaint, hospitable, clean, comfy. Stay here!
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    Parking seemed a little bit scarce but we were there in the off-season so...not a problem!

    Fabulous breakfast! Wonderful ski lodge type place. Great views - terrific guy at the front desk with great restaurant recommendations! Loved it!

    Stayed in June 2017

  • Reviewed: 14 July 2017

    10
    Front desk staff were very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Front desk staff were very friendly and helpful. We were there one night to see my son's high school band perform. Absolutely beautiful town, hotel and people.

    Stayed in July 2017

  • Reviewed: 25 May 2017

    9.2
    Fabulous Switzerland
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    It was off season and weekend. Most restaurants and shops in the town were shut. Also shut were the restaurants in the hotel. That was a little inconvenient. Also much needed was an electric tea/ coffee hot water kettle to make that hot cuppa in the morning.

    Very beautiful location with fabulous views from the balcony of the snow capped Alps. The staff was very warm and courteous and did everything to make our stay comfortable.

    Stayed in May 2017

  • Reviewed: 18 March 2017

    5.8
    The view is outstanding.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was really disappointing. The decor is seriously need of updating. Sadly, I won't be returning to this hotel.

    The view is outstanding. Free parking if you get to the hotel before the skiers get back!

    Stayed in March 2017

  • Reviewed: 13 March 2017

    8.3
    Enjoyed our stay here
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    No kettle or fridge or the room.

    Staff were very friendly and accommodating. They provided us with a baby cot, and had high chairs in the restaurant. Room and bathroom were nice big sizes.

    Stayed in March 2017

  • Reviewed: 30 January 2017

    10
    cheers
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nice stay in Cran Montana Switzerland. It was a pleasant week end in a nice atmosfear. Regarding the hotel, it was much better than we could expect. Thank you all

    Stayed in January 2017

  • Reviewed: 3 January 2017

    5.0
    Location
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I was ripped off because it was new year. Forced to pay for a double room when I am only one. Little consideration from the hotel. I will return to a different hotel.

    Location

    Stayed in January 2017

  • Reviewed: 17 October 2018

    7.9
    Thank you to the staff very nice and helpful.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Croque Monsieur was not what i was expecting

    Stayed in October 2018

  • Reviewed: 24 September 2018

    9.2
    Perfect hotel, perfect location and perfect breakfast.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect hotel, perfect location and perfect breakfast. All that for a really good price :)

    Stayed in September 2018

  • Reviewed: 11 September 2018

    7.5
    Bed was VERY short.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Bed was VERY short. I am 190cm and my feet were outside the bed.

    Stayed in September 2018

  • Reviewed: 7 September 2018

    6.7
    Business no pleasure
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night

    There was no dining services.

    The dining area design is good.

    Stayed in September 2018

  • Reviewed: 25 August 2018

    8.8
    Nice big balcony
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 1 night

    NO latch on the main door.

    Nice big balcony

    Stayed in August 2018

  • Reviewed: 5 August 2018

    7.9
    WiFi was weak
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi was weak

    Stayed in August 2018

  • Reviewed: 27 April 2018

    8.8
    Great location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Was a bit old school. Could use some updating

    Great location. The staff was very friendly and accommodating.

    Stayed in March 2018

  • Reviewed: 18 April 2018

    7.9
    In general, its a very cute hotel.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Food

    In general, its a very cute hotel. Staff is friendly.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    8.3
    Good value for money.
    • Leisure trip
    • People with friends
    • Single Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Good facilities but a kettle would be nice in the room

    Good value for money. Nice room and wonderful view from balcony

    Stayed in March 2018

  • Reviewed: 19 February 2018

    8.8
    Beautiful view from my room.
    • Leisure trip
    • Group
    • Single Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful view from my room. Helpful and friendly staff. Cosy and homey feel to the place. Very good breakfast.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    7.5
    Pleasant place
    • With a pet
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Not enough parking, no doors on shower in the sauna, charging extra money for sauna.

    Breakfast, view, sauna

    Stayed in February 2018

  • Reviewed: 25 January 2018

    10
    Amazing!
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast Buffet could be better

    Amazing!

    Stayed in January 2018

  • Reviewed: 23 January 2018

    7.5
    In general, good value for money for accommodation in the ski trip.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    No easy access to ski lifts.

    Easy to reach from the station.

    Stayed in January 2018

  • Reviewed: 19 December 2017

    7.5
    Perfectly fine, but nothing special.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    The breakfast wasn't great and the hotel is a little eighties, but not cool eighties.

    It's a nice, clean hotel with friendly staff.

    Stayed in December 2017

  • Reviewed: 13 December 2017

    10
    I’m coming back in February and I’ll definitely stay here!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the location, everything you need is close by and staff were great!

    Stayed in December 2017

  • Reviewed: 13 December 2017

    10
    Really helpful staff, rooms really comfy and clean
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Really helpful staff, rooms really comfy and clean

    Stayed in December 2017

  • Reviewed: 6 December 2017

    10
    good view and friendly staff
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    elevator was too small

    good view and friendly staff

    Stayed in December 2017

  • Reviewed: 4 December 2017

    8.8
    No ramp found for big luggage or even thinking of people in...
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No ramp found for big luggage or even thinking of people in wheelchair or stroller.

    Stayed in December 2017

  • Reviewed: 4 December 2017

    6.7
    it was an ok experience. its just a bed and breakfast hotel with very good views from some rooms
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights

    cold breakfast very mediocre small bathroom and ultra small bath tub (room number 307) restaurant was shut

    nothing in particular except the views

    Stayed in December 2017

  • Reviewed: 26 September 2017

    10
    Super endroit, excellent service et une vue magnifique.
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights

    Le matelas était un peu mou a mon gout mais rien de très grave.

    Le service était vraiment excellent, le personnel super aimable et attentionné.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    8.3
    A great place to stay if you have your own transport or don't mind a forty minute walk to town
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights

    A bit of a hike from centre of village

    Fantastic views, super room and great breakfast

    Stayed in September 2017

  • Reviewed: 25 August 2017

    6.7
    Location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2017

  • Reviewed: 15 July 2017

    10
    The most of modernization for a room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    A lot of facilities

    Stayed in July 2017

  • Reviewed: 5 July 2017

    7.9
    Overall good stay
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms very small

    Great breakfast

    Stayed in June 2017

  • Reviewed: 23 June 2017

    10
    Staff was very friendly
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights

    Staff was very friendly

    Stayed in May 2017

  • Reviewed: 28 May 2017

    7.5
    The room was clean and well located.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and well located. There were buses nearby, so getting around was easy

    Stayed in May 2017

  • Reviewed: 28 May 2017

    7.1
    Great view
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant was closed for lunch and dinner

    Great view from room balcony Staff is helpful

    Stayed in May 2017

  • Reviewed: 14 March 2017

    7.1
    it is really clean
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    there is no shuttle to the slopes and the breakfast is not really good

    it is really clean

    Stayed in March 2017

  • Reviewed: 21 February 2017

    10
    Excellent location, service and food
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Didn't have ski boot drier in ski locker room

    Close to free bus routes And ski lift

    Stayed in February 2017

  • Reviewed: 20 February 2017

    7.9
    A good 3 star hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights

    room quite old - but clean and functional and had a great view.

    Great helpful staff. Good location. Good breakfast included. Great view.

    Stayed in February 2017

  • Reviewed: 12 December 2016

    9.2
    Amazing staff and location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 9 nights

    Amazing staff and location

    Stayed in December 2016

  • Reviewed: 4 December 2016

    8.8
    Friendly, cosy , comfortable hotel.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was extremely comfortable, the room was cosy,and clean. Lovely atmosphere, friendly staff.

    Stayed in December 2016

  • Reviewed: 4 November 2016

    8.8
    Location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The entry stair. You have to carry the luggage all the way through the stair.

    Location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 January 2016

    10
    The Warmth & Personalized Service of the management.
    • Leisure trip
    • Solo traveller

    Getting connected to the WiFi was a challenge at times

    The Warmth & Personalized Service of the management. They made my stay comfortable and homely. The Food Served At Their Restaurant Was Really Delicious!! Walkable Distance To Center of Town Close Proximity to Funicular Station

  • Reviewed: 9 December 2015

    9.6
    Amazing view from the room.
    • Leisure trip
    • Solo traveller

    Amazing view from the room. It's even inviting you to ski. Should be a good spot indeed. Will come back this winter with the family. The environnent is definitelly much more quiet and peacefull than in France.

  • Reviewed: 8 September 2015

    9.6
    The friendly and knowledgeable staff
    • Leisure trip
    • Solo traveller

    The friendly and knowledgeable staff The view from my room The fresh items at breakfast The friendly service The free parking and free Wifi The reasonable price (value for money)

  • Reviewed: 3 September 2015

    10
    The friendlies of all employees i.
    • Leisure trip
    • Solo traveller

    1. WiFi weak and/or unstable in the rooms. 2. Would like to have stayed longer :)

    The friendlies of all employees i.e Charlotte and Tina were amazing. Nothing looked too much for them and always served and replied with a big genuine smile.

  • Reviewed: 4 August 2015

    8.3
    We got upgraded to better room without even asking for it.
    • Leisure trip
    • Couple

    We got upgraded to better room without even asking for it. We asked for late check out (we were going hiking) and our request was gladly accommodated, followed with big friendly smile.

  • Reviewed: 4 January 2015

    8.8
    Very Nice hotel, confortable, beautiful vieux, Very Nice and...
    • Leisure trip
    • Group

    The breakfast is until 10 am but they literally throw you out of the room at 10am and it's very poor after 9:40.

    Very Nice hotel, confortable, beautiful vieux, Very Nice and helpful staff at the reception. Good buffet breakfast

  • Reviewed: 12 April 2016

    6.3
    the view was great and location for the caprice festival was...
    • Leisure trip
    • Group

    facilities and comfort looks much better on the pictures...

    the view was great and location for the caprice festival was perfect!

  • Reviewed: 9 February 2016

    9.2
    Extremely friendly, helpful staff.
    • Solo traveller

    Extremely friendly, helpful staff.

  • Reviewed: 2 February 2016

    10
    Good food, good bed with à good view in a good place.
    • Solo traveller

    Good food, good bed with à good view in a good place. This is the recipe for a good Week End

  • Reviewed: 25 January 2016

    10
    First time in Switzerland but not the Last.
    • Leisure trip
    • Solo traveller

    First time in Switzerland but not the Last. Everything went perfect from A to Z. The Ski, the food, the hôtel. I come back for sure.

  • Reviewed: 11 January 2016

    9.6
    Owners and staffs are efficients.
    • Leisure trip
    • Group

    Owners and staffs are efficients. The view from the restaurant is great. The gym and the sauna open anytime on request. Just have to pay 15 francs.

  • Reviewed: 4 January 2016

    9.6
    Very friendly hotel and super convenient for the access to...
    • Leisure trip
    • Family with older children

    having to pay for access to the gym

    Very friendly hotel and super convenient for the access to the main ski lift.

  • Reviewed: 15 December 2015

    7.5
    Good, comfortable place.
    • Leisure trip
    • Solo traveller

    Breakfast is not fantastic

    Good, comfortable place. Convenient for the purpose of my visit

  • Reviewed: 2 August 2015

    10
    Excellent location with helpful staff.
    • Leisure trip
    • Family with older children

    Excellent location with helpful staff. Very nice and cosy beds. I will definitely come back.

  • Reviewed: 31 May 2015

    7.1
    The front desk staff were very helpful and friendly
    • Business trip
    • Group

    The beds were uncomfortable

    The front desk staff were very helpful and friendly

  • Reviewed: 1 January 2015

    9.6
    Staff and food
    • Leisure trip
    • Family with older children

    Lift needs replacement urgent

    Staff and food

There are also 41 reviews without text. These impact the overall review score.

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