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  5. Reviews of The Ritz-Carlton Hotel de la Paix, Geneva

Reviews of The Ritz-Carlton Hotel de la Paix, Geneva This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Quai du Mont-Blanc, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

#16 of 108 hotels in Geneva

Guests' Choice

Review Score

Based on 134 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    7.8

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: March 3, 2024

    10
    My lovely de la pix ritz Carlton
    • Leisure trip
    • Family with young children
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Every thing amazing ..friendly staff great location..best service ever ..nice room decoration ..tasty brakefast …really I have wonderful birthday celebration …strong recommended

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Brilliant. Absolutely Brilliant.
    • Business trip
    • Couple
    • Classic Garden View, Guest room, 1 King, Garden view
    • Stayed 2 nights

    We loved Eveything

    The breakfast was brilliant! The cheese omelet is to die for! Exceptional service ofcourse! The location was brilliant, near the lake, near all the bars and restaurants! I Loved the service, the staff were so professional, sweet and friendly ! Really Kudos to them! They made sure we had everything we needed and more !

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Garden View Suite, Suite, 1 King, Garden view
    • Stayed 4 nights
    • Submitted from a mobile device

    The friendly and professional team

    Everything

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    Beautiful hotel, great spot, very good service.
    • Business trip
    • Couple
    • Classic Garden View, Guest room, 1 King, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Very attentive staff, delicious breakfast, very nice decor, elegant atmosfere, beautiful view to lake, great spot in town.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    luxurious stay
    • Leisure trip
    • Couple
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    No swimming pool

    great location and luxurious place

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Premium Lake Front, Guest room, 1 King, Front Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service some times bring the food order not correct i think maybe problem with English language

    They do very good service and look after me , i was sick and bring for me a doctor many thanks , also they make for me upgrade

    Stayed in January 2024

  • Reviewed: November 20, 2023

    9.0
    Wonderful staff great location, great value for money 💰
    • Leisure trip
    • Couple
    • Lake Front Junior Suite, Suite, 1 King, Lake Front view
    • Stayed 3 nights
    • Submitted from a mobile device

    Barkay floor was covered by carpet. It makes sound when walked over it.

    It’s amazing location close to every thing I need.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    9.0
    Homey & Luxurious hotel
    • Leisure trip
    • Family with young children
    • Premium Lake Front, Guest room, 1 King, Front Lake view
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to complain about.

    Staff are friendly and location is great! We had an issue with our room and the manager was gracious enough and upgraded our room.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    10
    Enjoy your family stay especially if you are from GCC
    • Leisure trip
    • Couple
    • Classic Garden View, Guest room, 1 King, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great place to stay

    Stayed in September 2023

  • Reviewed: August 23, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    The comfort and decoration

    Everything. Very attentive staff and manager. Very comfortable stay

    Stayed in August 2023

  • Reviewed: July 2, 2023

    8.0
    Location and view are Amazing but room size and balcony are very small
    • Leisure trip
    • Couple
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 3 nights
    • Submitted from a mobile device

    Price and room size in compare to the price

    Location and view

    Stayed in June 2023

  • Reviewed: June 15, 2023

    10
    Stunning hotel in a great location
    • Leisure trip
    • Family with young children
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 3 nights
    • Submitted from a mobile device

    The only negative I have is the bathroom, the toilet was separate from the main bathroom and didn't have a hand basin.

    The view from the room was beautiful and the staff were amazingly helpful in giving tips on where to go and how to get there.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    10
    Amazing time
    • Leisure trip
    • Solo traveler
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    amazing

    Stayed in May 2023

  • Reviewed: May 2, 2023

    10
    Great staff at Reception
    • Leisure trip
    • Solo traveler
    • Lake Front Junior Suite, Suite, 1 King, Lake Front view
    • Stayed 4 nights
    • Submitted from a mobile device

    Alexis from the reception is EXCEPTIONAL! He went on extra miles to make my friend’s stay comfortable despite of being unable to speak foreign language. Alexis made sure our extra requests like massage (as the hotel does not have in-house spa) and courier pickup as smooth as possible. Wonderful guy!

    Stayed in May 2023

  • Reviewed: April 15, 2023

    10
    awesome room with a lake view
    • Leisure trip
    • Couple
    • Premium Lake Front, Guest room, 1 King, Front Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    coffee was not great but it did not make our stay worse:)

    we enjoyed our stay in the room with the lake view! it was modern and spacious, had a huge bathroom with a glass walk - love it:) also the staff was really professional and friendly

    Stayed in April 2023

  • Reviewed: April 1, 2023

    10
    Just amazing and luxurious
    • Leisure trip
    • Couple
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 2 nights

    Controlling the temperature in the room was a bit of a struggle.

    Location was fantastic. Hotel oozed old world charm and luxury. Staff were very attentive to our needs. The view from our room (lake-facing) was just amazing. Concierge was knowledgeable. The experience was a great start to our Swiss holiday.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    10
    great location and outstanding service
    • Leisure trip
    • Couple
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 2 nights
    • Submitted from a mobile device

    small lifts

    great location and service

    Stayed in March 2023

  • Reviewed: March 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Garden View, Guest room, 1 King, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    The bed was amazing comfortable and bedding was high quality.

    Stayed in December 2022

  • Reviewed: March 1, 2023

    10
    our stay at the ritz Carlton was luxurious the staff where very attentive and the hotel and rooms where immaculate
    • Leisure trip
    • Couple
    • Premium Lake Front, Guest room, 1 King, Front Lake view
    • Stayed 3 nights
    • Submitted from a mobile device

    the property was luxurious just what I like when I come away for a vacation

    the ritz Carlton was a beautiful hotel

    Stayed in February 2023

  • Reviewed: January 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Lake Front Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    everything

    Stayed in January 2023

  • Reviewed: January 19, 2023

    10
    10/10 great stay
    • Leisure trip
    • Family with young children
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 7 nights
    • Submitted from a mobile device

    every thing about the hotel was excellent amazing staff, great food, lovely people working in the hotel

    Stayed in January 2023

  • Reviewed: January 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Lake Front, Guest room, 1 King, Front Lake view
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    The bed was very comfortable

    Stayed in December 2022

  • Reviewed: December 28, 2022

    9.0
    Definitely will stay again
    • Leisure trip
    • Group
    • Deluxe Lake View, Guest room, 1 King, Lake view
    • Stayed 1 night

    Nothing really bothered me, but the hotel needs a little touch of renovation for the corridors and the showers which are a bit outdated

    We liked everything, the location, the cleanliness, the room size and finally the staff who are the real gems of the hotel, welcoming and helpful, a special thanks to Mr Alexis for his help, if i stay again at the property it would be thanks to him.

    Stayed in December 2022

  • Reviewed: September 8, 2022

    10
    Lovely.
    • Leisure trip
    • Couple
    • Classic Garden View, Guest room, 1 King, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are a bit small. But I guess that’s Europe hotels.

    Concerige were extremely great and helpful. One of the best I’ve seen and I’ve seen a lot.

    Stayed in September 2022

Showing 1 - 25

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