Weinmarkt, 6004 Luzern, Switzerland
#5 of 78 hotels in Luzern
Guests' ChoiceBased on 741 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.4
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 18 April 2024
Marko
SpainEh…. Did not find any negative ( got locked out on the balcony? 😅🤣🤣🤣)
Location is fantastic and staff is super friendly Room is good size and amazing views
Stayed in April 2024
Reviewed: 15 April 2024
Alvin
United KingdomI need more than just a sample/travel size container of shower gel for 2 night stay. The bar area decor needs a refurb. It’s looking very generic lounge.
The views of the river are amazing. The staff are super friendly and helpful.
Stayed in April 2024
Reviewed: 14 April 2024
Shaena
United StatesThe view is unbeatable!
Stayed in April 2024
Reviewed: 7 April 2024
Vasikaran
Australiabeautifully and tastefully furnished room
Stayed in April 2024
Reviewed: 6 April 2024
Helen
AustraliaThe staff are extremely friendly. The location is excellent. The rooms are very comfortable
Stayed in March 2024
Reviewed: 6 April 2024
Renji
United Arab Emiratesnothing that I can think of
location, service
Stayed in April 2024
Reviewed: 5 April 2024
Annette
United StatesI liked almost everything. Only with the beds the topper was to thin and I felt I am on the narrate. Some how I like to have it thick to fall into to the bed like it’s extremely comfortable.
The beds could have been a bit more comfortable. For example: the topper a bit thicker. Location amazing. The view exceptional.
Stayed in April 2024
Reviewed: 5 April 2024
David
United StatesN/a
Everything was great foo service hotel
Stayed in March 2024
Reviewed: 4 April 2024
Jacqueline
SingaporeRoom was exceptionally clean and nice. Views from the balcony was absolutely awesome. The jacuzzi was the best thing after a long day outside.
Stayed in April 2024
Reviewed: 2 April 2024
Amanda
United StatesIt has a great location, the rooms are clean and good size. The staff was so helpful and friendly.
Stayed in April 2024
Reviewed: 31 March 2024
Browse
PortugalThought the breakfast rather expensive
Loved the location. Found the toiletries lovely. The building is charming and the rooms airy and comfortable. Staff were friendly accommodating..The bar is a fun place and bartender very welcoming.
Stayed in March 2024
Reviewed: 29 March 2024
Reinholdt
South AfricaThe room was on the small side.
Our room and balcony had the perfect view on the beautiful church, historic Chapel bridge, and breathtaking snow covered mountains. The welcoming drinks were lovely. The barman was great to chat to and he offered a variety of quality drinks. He made as feel at home. Great coffee station in the room with quality. Fantastic location!
Stayed in March 2024
Reviewed: 26 March 2024
Maria
Austrianothing!
everything!!!! ☺️
Stayed in March 2024
Reviewed: 17 March 2024
Lillian
United StatesNot a thing! Everything was exceptional from check in to check out! I only wish we got to stay more than one night.
We loved all of the little special amenities they provided free of charge that made us feel so welcome: the slippers, the bedtime chocolate and the welcome cocktails.
Stayed in March 2024
Reviewed: 8 March 2024
Sofia
GreeceThe front desk personnel could be more empathetic. They could also inform upon check in about the visitor's card and its benefits and make the visitors aware that they will receive an email about it.
The hotel is located in the center of Luzern, in a short walking distance to the majority of the sights and with plenty of choices for restaurants and shops nearby. The room was comfortable and elegantly decorated. Very nice bar and restaurant on site with friendly and polite staff.
Stayed in January 2024
Reviewed: 27 February 2024
Yvan
SwitzerlandBeautiful building, great restaurant, very comfy beds.
Stayed in February 2024
Reviewed: 21 February 2024
Dawn
United KingdomCoffee wasn't replenished is only complaint - and was quickly rectified when flagged
Beautiful hotel in an amazing location. We had a suite overlooking the river, with gorgeous views. Suite was huge and well equipped.
Stayed in February 2024
Reviewed: 19 February 2024
Tracy
United KingdomSome days the cleaning was better than others eg a dirty glass tumbler was not replaced. The water in the tea machine not always refilled, someone elses hair by the scales in the bathroom. Mini bar left no room for us to use to store milk for tea or anything else we may have bought which needed to be refrigerated.
Hotel staff on reception and in the restaurant were exceptional and very attentive. Room size was good and location was central to many of the places of interest we visited.
Stayed in February 2024
Reviewed: 13 February 2024
Cynthia
United StatesBeautiful view from our room. Staff was courteous and helpful. Food at restaurant was delicious.
Stayed in February 2024
Reviewed: 31 January 2024
Alexander_salerno
SwitzerlandView, restaurant
Stayed in January 2024
Reviewed: 28 January 2024
Judy
AustraliaBreakfast expensive compared to other similar hotels
Amazing lakeside location, easy access to old town; great views
Stayed in January 2024
Reviewed: 17 January 2024
Jr
United StatesMorning breakfast way over priced and pretty average tasting. However the bar was awesome with a great bartender.
Amazing location
Stayed in December 2023
Reviewed: 9 January 2024
Baker
AustraliaThe location is perfect for walking around the old town, the view of the river and mountains is amazing. The room was luxurious and very clean.
Stayed in January 2024
Reviewed: 9 January 2024
Sharon
MalaysiaBed and pillow is too soft.
Everything except the bed but yet i will still return because they were very accomodating and service was top notch.
Stayed in December 2023
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