Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Dom

Webergasse 22, 9000 St. Gallen, Switzerland

#7 of 26 hotels in St. Gallen

Guests' Choice

Review score

Based on 670 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 75

  • Reviewed: 2 June 2018

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    The room was a little like a hospital room. It was also really hot.

    The hotel is in a great location and has a nice atmosphere. The wifi is good and the breakfast is great. They use really nice toiletries, too. The bed is comfy.

    Stayed in June 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Hallway looked like a hospital or a jail, all white with bars, room was like a college dorm room. Hair in the bed, no amenities, room type booked was not given, parking was not available, breakfast selection was mediocre at best. A very very disappointing stay, especially for the price paid.

    Front desk staff very friendly

    Stayed in May 2018

  • Reviewed: 6 April 2018

    • Solo traveller
    • Single Room - Street Side
    • Stayed 2 nights

    The room could've been a bit bigger.

    The breakfast was excellent! They had fresh orange juice service and fresh fruits. The staff was very friendly and helpful and made me feel at home. The tea and coffee service on the second floor was always opened. The location is perfect. It's near the cathedral and abby and shops.

    Stayed in March 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    No complaints

    Great location. 5 minutes walking from train station and 3 minutes to St. Gallen cathedral. Staff and especially the man who received us at the reception was very helpful and went the extra mile to obtain tourist information for us, as the tourist information office was close at the time we arrived. Also, free tea and coffee served in the first floor through out the day. Breakfast was also good and serving staff were very helpful.

    Stayed in April 2018

  • Reviewed: 21 February 2018

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The rooms on the 4th floor are not soundproof at all absolutely not suitable for hotel environment (I have been told that floor hasn't been renovated yet) the renovated rooms are very quiet so bear that in mind when selecting rooms. I have had the opportunity for sample both. Fyi extra charges parking 15 pets 20 per day.

    Great location, the staff are extremely friendly and professional. Management is understanding guests needs well and able to remedy and sort problem quickly and efficiently. Clean rooms. A room kettle and mini bar would be necessary for the price category (although there is a communal facility for all guests on the 1st floor so better than nothing)

    Stayed in February 2018

  • Reviewed: 9 February 2018

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    So much noise. Doors are so thin and any sound is loud. I could hear anything happening in the corridor as if they would be not door at all.

    Breakfast was great nice and the location is gorgeous.

    Stayed in February 2018

  • Reviewed: 22 November 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 3 nights

    The hot breakfast didn't start at the time that the breakfast was open, so on a Sunday the breakfast was open at 7AM but there was no hot breakfast until 7.45AM, very strange.

    Great location, right in the centre close to the station and bus stops. Clean rooms and good breakfast. Room with shared bathroom not a big problem.

    Stayed in November 2017

  • Reviewed: 23 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 1 night
    • Submitted via mobile

    As my room was facing the little pedestrian street, I could be "part of the street" when I opened the window. No disturbing noise though, when closed.

    A modern design hotel with light, easy and well thought through elements. Clean, feels new, has the essentials. I had a single room, small with small bathroom, but perfect for a night. Attentive and kind staff. I will stay there again.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 1 night

    There was an issue with the payment / credit card charging, and the Hotel did not properly follow-up to rectify their mistake. No response to my reminder emails, either.

    Accommodation wise, everything was nice and good - as always (I stay there frequently).

    Stayed in September 2017

  • Reviewed: 26 July 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    As the toilets and shower rooms are situated outside the hotel rooms, there's a lot of (noisy) coming and going starting from 5:30 am.

    Very nice breakfast, friendly staff, clean and comfy rooms.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    • Business trip
    • Solo traveller
    • Twin Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great location! The hotel has a very nice ambience, extremely clean and very good healthy breakfast. There are rooms with shared bathrooms which sounds worse than it is, for a short stay absolutely with it.

    Stayed in June 2017

  • Reviewed: 27 April 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    The cleanliness of the shared bathroom... maybe have several shifts of cleaning staff and changing the dirty toilet brush. The noise coming from the hallway could be reduced with some carpeting.

    The breakfast and staff, the clenliness in the room itself was good.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    The toilet is not inside most rooms, and that was clearly specified when booking. However, the proximity, and thin walls between the rooms and toilet area were not.. in other words, (very) early morning activity in the toilet area was clearly heard inside the room. Not a great morning call.

    The location was superb, and the overall cleanliness fantastic. Breakfast was a nice surprise too.

    Stayed in April 2017

  • Reviewed: 26 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 2 nights

    when booking the room it was not crystal clear that there was no bathroom in the room. It demanded a bit of searching. I also think that for the price (95 francs per night) a bathroom should be in the room.

    Location was really great and convenient. Clean room, ok breakfast (not super rich but I got all I wanted/needed). Comfortable bed and clean sheets/towels

    Stayed in February 2017

  • Reviewed: 2 November 2016

    • Leisure trip
    • Family with young children
    • Twin Room with Shared External Bathroom
    • Stayed 2 nights

    Excellent location--very friendly and helpful staff--spotlessly clean and well appointed--nice breakfast--hotel has a dayroom with free coffee/tea/fresh fruit and a little library. I enjoyed it immensely.

    Stayed in October 2016

  • Reviewed: 31 October 2016

    • Business trip
    • Solo traveller
    • Twin Room with Shared External Bathroom
    • Stayed 4 nights

    Could have a computer for the guests use and some sports facilities

    Amazing place, great design, clean, quite, great service, nice location, wonderful breakfast, highly recommended!!!

    Stayed in October 2016

  • Reviewed: 14 August 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    We came with two children under twelve, and they organized extra beds (for free) - no problem. Interesting art in the hotel and friendly and helpful staff. Certainly recommended!

    Stayed in August 2016

  • Reviewed: 30 July 2016

    • Leisure trip
    • Family with older children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was VERY hot.... We asked for a fan but we're told the ONLY fan at the hotel was broke?!? We hardly slept all night because of the heat... Our view was the terrace which had workmen putting up scaffolding constantly during our stay. They were dropping, kicking pipes continuely then picking them up and dropping them again. VERY ODD.... We couldn't go out on the patio, open the window of relax on our own room because of the loud noise and constant workers.

    location

    Stayed in July 2016

  • Reviewed: 28 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It's a pity that having completely renovated the hotel, air conditioning was not installed in the rooms. They get rather hot when the sun is on the windows all afternoon!

    Comfortable, well located hotel. Good breakfast buffet.

    Stayed in July 2016

  • Reviewed: 27 May 2018

    • Business trip
    • Family with young children
    • Twin Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent situation in town. Lovely breakfast.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    sink in our bathroom was clogged

    excellent breakfast and extremely friendly and helpful staff

    Stayed in May 2018

  • Reviewed: 6 May 2018

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Social set up

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The beds...very uncomfortable

    Location

    Stayed in May 2018

  • Reviewed: 8 December 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Room too hot. Bed head not adjustable.

    Beds comfortable, Breakfast fine, tea/coffee facility a bonus.

    Stayed in November 2017

  • Reviewed: 21 November 2017

    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    The doors and walls are thin. People arriving late at night or getting up early wake you up.

    Stayed in November 2017

  • Reviewed: 12 November 2017

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 1 night

    Bath is in separate (opposite) room.

    Very Very Clean. Very Friendly to help me to get WiFi log on.

    Stayed in November 2017

  • Reviewed: 31 October 2017

    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom

    Convenient location

    Stayed in October 2017

  • Reviewed: 24 September 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    My room was close to the joint bathroom and it was loud everytime somebody took shower

    Clean and good breakfast

    Stayed in September 2017

  • Reviewed: 22 September 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    great location, breakfast, & nice little library with free coffe& Tea

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Can hear people in the corridor

    Conveniently located near the cathedral and library. Nice restaurants close by.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Business trip
    • Group
    • Twin Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Parking. But st Gallen is like that

    Everything was great

    Stayed in August 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 1 night

    shared bathroom (but was not problem since the hotel was not fully occupied)

    nice place, excellent breakfast

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    excellent staff; good location with 2 or 3 minutes walk to the Kathedrale; nice breakfast; clean and cosy room

    Stayed in July 2017

  • Reviewed: 30 July 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    to hot , no air condutioner

    the hotel is near church, you can hear the bell sound .clear

    Stayed in July 2017

  • Reviewed: 16 June 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    Very clean and great breakfast.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Right in the centre of St Gallen, a good sized room with a comfortable bed, helpful staff & a good breakfast

    Stayed in June 2017

  • Reviewed: 21 May 2017

    • Leisure trip
    • Group
    • Twin Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillow is very soft. Especially the pillow, too flat..

    Stayed in May 2017

  • Reviewed: 19 May 2017

    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    Friendly staff and 24h reception Location at the heart of St Gallen Simple room with a shared shower but quite clean

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Business trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 2 nights

    great breakfast

    Stayed in April 2017

  • Reviewed: 12 March 2017

    • Business trip
    • Solo traveller
    • Single Room - Courtyard
    • Stayed 3 nights

    The cover for the bed felt too warm, but they replaced it.

    Exellent location, cute, small, nice breakfast, free fruits available.

    Stayed in March 2017

  • Reviewed: 25 February 2017

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    Excellent location, friendly helpful staff, amazing breakfast. Thanks a lot, Hotel Dom!

    Stayed in February 2017

  • Reviewed: 11 February 2017

    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    Great location, nice and helpful staff.

    Stayed in February 2017

  • Reviewed: 27 December 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    nothing

    central location

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Business trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 2 nights

    Excellent location in historic center. Great hotel, loved the unique design, modern and minimalist, yet cozy. I would definitely stayed here again.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Solo traveller
    • Single Room - Street Side
    • Stayed 1 night

    Helpful reception, good room service and friendly staff make this my favourite hotel in St. Gallen.

    Stayed in December 2016

  • Reviewed: 2 December 2016

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Toilets and showers only one each for all floor

    Location Breakfast

    Stayed in December 2016

  • Reviewed: 23 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night

    A bit tricky to drive to as it is on a pedestrian only street.

    On-site parking. In center city.

    Stayed in November 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Waited a long time for a shower

    Location and price

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Twin Room with Shared External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Location, bed, parking lot.

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 12 nights

    Common toilet and bathroom

    Placement

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 1 night

    Perfect location kind staff Enjoyable

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Couple
    • Twin Room with Shared External Bathroom
    • Stayed 1 night

    The practice of employing some staff with learning difficulties - an excellent idea, which seems to work well.

    Stayed in September 2016

  • Reviewed: 19 September 2016

    • Business trip
    • Solo traveller
    • Single Room with Shared External Bathroom
    • Stayed 4 nights

    The whole experience was great! Perfect location, friendly staff, great food.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pleasnat facility, great breakfast

    Stayed in August 2016

  • Reviewed: 7 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly and helpful staff. Modern and fresh design, more fun than standard hotels. L'Occitaine as bathroom products

    Stayed in July 2016

  • Reviewed: 6 July 2016

    • Business trip
    • Solo traveller
    • Single Room - Street Side
    • Stayed 1 night

    noisy rooms, way to small for the price - not even a place to put a bigger suitcase wifi was not working.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 7 April 2016

    • Business trip
    • Solo traveller

    When I booked I wasn´t aware there are rooms without bathroom and shower, you have to use the common ones. That was my fault but it´s been a bad surprise.

    The hotel is in the city center and a free parking is available. The staff is helpful.

  • Reviewed: 8 March 2016

    • Business trip
    • Solo traveller

    - Bed was very creaky. - Bathroom door is a sliding door with a hole for a handle (by design) - this makes for very poor noise insulation. Pretty much when either one of us gets up to use bathroom, the other one gets awoken as well

    - Good location, 7 mins walk from main train station. Only 100m of cobblestone street - so it's not bad for your luggage wheels. - on last day we left early and they let us pack a bag of breakfast items from the buffet

  • Reviewed: 23 February 2016

    • Leisure trip
    • Group

    Can't say anything bad about my stay.

    The staff were extremely helpful and the coffee and tea facility plus fruit were a nice touch. I loved the soap and shower gel Both the toilet and shower were shared but were always spotless. Lovely dressing gowns.

  • Reviewed: 15 October 2015

    • Family with young children

    The rooms are not good isolated, so in the night we heared everything from the other hotel guests :-( The bed was for our comfort to hard

    We really liked the location

  • Reviewed: 13 September 2015

    • Leisure trip
    • Couple

    Shower was for handicap so water was all over bathroom. Bathroom would not completely shut. Beds were too soft, as well as the pillows.

    Location was great. Nice, big terrace, but boring space. The reception staff was very pleasant.

  • Reviewed: 6 August 2015

    • Leisure trip
    • Family with young children

    The bed were really not comfortable and the kitchen staff was kind but did not look very skilled

    The location is faboulous just in the center of the city, the rooms are clean and simple but comfortable. One nice touch is the toilettries from Occitane, a real class touch

  • Reviewed: 7 July 2015

    • Leisure trip
    • Group

    No in room air-conditioning - but temp was OK

    Staff was very helpful and friendly. Room was clean and quiet. Deco very modern and relaxing. He breakfast was fabulous

  • Reviewed: 24 June 2015

    • Leisure trip
    • Solo traveller

    Staff was very serious. Breakfast Buffet was large with lots of choices but didn't taste very good. Also they didn't have soy milk.

    Room was very efficient and comfortable. The Design made the most of the space, and the hotel was very quiet. The location is super close to nice cafes and the Abbey of St. Gallen.

  • Reviewed: 31 March 2015

    • Business trip
    • Solo traveller

    The double rooms have twin beds put together, but they are not fixed. It may happen that you end up in the "abyss" between both beds.

    Perfect location. Very friendly service. Great breakfast!

  • Reviewed: 16 May 2016

    • Business trip
    • Solo traveller

    Location is excellent Good breakfast

  • Reviewed: 13 May 2016

    • Business trip
    • Solo traveller

    better pillows and a fridge

    loved the food, location and service. also very quiet.

  • Reviewed: 5 April 2016

    • Leisure trip
    • Family with young children

    The accurasation of taking a remote control

    The location

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    Qualify of Wifi connection was not good enough for video calls and streaming

    Very nice breakfast buffet in the morning Super friendly stuff

  • Reviewed: 5 March 2016

    • Leisure trip
    • Solo traveller

    Paying for parking

    Desk Service- Professional & Freindly

  • Reviewed: 10 January 2016

    • Leisure trip
    • Solo traveller

    Located in midle of old town but very silent place. nice & comfortable friendly desined

  • Reviewed: 21 December 2015

    • Business trip
    • Solo traveller

    Location, staff, breakfast.

  • Reviewed: 6 December 2015

    • Business trip
    • Solo traveller

    It is expensive, but Switzerland is an expensive country.

    Localization is perfect, friendly staff, nice breakfast. I would come again to this hotel.

There are also 43 reviews without text. These impact the overall review score.

Showing 1 - 75

Guests also reviewed these properties: