The kitchen was really only suitable for reheating food, not preparing a meal. There was no extractor and the window had to be kept open when cooking or the fire alarm went off. There was no microwave or oven. There was a kettle but no socket in the kitchen, it had to be plugged in beside the bed. There was no coffee maker. There were no bowls. There was only one chair so we had to eat in turns. The shower was above the bath and access to it was very difficult

The location was excellent, on a quiet street close to the lake, close to buses and trams, and 15 minutes walk from the train station. The room was clean, towels were changed daily, and the bed was comfortable. It was convenient to have a small kitchen though this was very basic see below

Stayed in September 2025

All good

Good sized room with excellent facilities. Clean and comfortable and quiet

Stayed in September 2025

As I said above, we were a bit of a walk from shops, cafes etc and both my husband and I have mobility issues.

Reasonable hotel that offered breakfast which was fortunate as it was a short walk from main Promenade but there were no coffee shops etc in close proximity.However, it had a lift which was a bonus for us!

Stayed in September 2025

The rooms are warm, the fans are noisy, during our stay was fine, but wouldn’t like to stay here in hot summer

Good location, clean, room size was good, friendly staff

Stayed in September 2025

The room not well ventilated. At times a bit stuffy. The divider at the shower area is not fixed. It kept coming off and have to use something to stop it.

Location and friendly staff. We wanted the room brighter and the staff came with some different light bulbs to make it brighter. On a particular morning, we were rushing so we can catch the bus to chamonix. The electricity suddenly tripped and we went down to seek help. The staff came really quickly and fixed the issue. All good after that.

Stayed in September 2025

There was mold in the bathroom.

Stayed in September 2025

staff and location

Stayed in September 2025

Problem with the Bathroom Door locking.

Quite big room. Separate kitchen. Breakfast awesome. Very Helpful with Geneva travel card(given by the hotel)

Stayed in August 2025

Even though it was not right on the road, it was still a bit loud at night - not sure what hotel can do, but as a remark

Cleanliness, location and friendly stuff

Stayed in August 2025

Not the hotel's fault but we missed the fact that there is no AC in the bedrooms. It was unbearable with the recent hot weather.

Reception team were brilliant. Very friendly and helpful. Great location. Easy walking distance from station.

Stayed in August 2025

It was exceptionally hot when we stayed in Geneva, the rooms have no air con so it was very hot at night. Car parking was an additional charge of 25F per night which seems quite a high charge.

Good location. Rooms were very nice and we even had a lake view. Staff on reception were very helpful.

Stayed in August 2025

It was very very hot when we were there and the lack of air conditioning was a problem. The rooms were very hot.

Lovely staff, very clean, delicious breakfast.

Stayed in August 2025

The room doesn't have AC but fans were provided though the fan could be a little noisy but it worked during the summer heat.

The room was spacious, with a kitchenette which is useful. The staff were also friendly and helpful.

Stayed in July 2025

Breakfast was lovely. Room was nice, but no twin beds or air conditioning. Windows open well. The view was amazing.

Stayed in July 2025

Great location to the lake & transport systems. The room had a wonderful view & the staff were excellent, so helpful, nothing was too much trouble for them.

Stayed in July 2025

Power point for kettle was not in kitchenette

Well presented and well located

Stayed in July 2025

No air con- a fan, which was helpful.

The location was perfect for being able to walk from the station, walk alongside the lake and into the old town. The staff were all extremely helpful, allowing us to leave our luggage for the morning. The breakfast was very good too.

Stayed in July 2025

Bathroom was a bit small

Very close to the train station and also the lake. The area has plenty of restaurants to choose from. The room was clean, comfortable and had an air fan as it was quite warm. Breakfast was good. Very pleasant stay for a quick trip the Geneva

Stayed in July 2025

The smell, specialy in hallway. Cigarets? Maybe you need to add some incense or fragrance diffusers

Lakeview, facilities, bed

Stayed in July 2025

It's not a complaint, as it is stated explicitly on the hotel page, rather a comment: the room did not have air conditioning, so during summer nights it can be terribly hot in the room, even with fans, that the hotel kindly provides.

Stayed in July 2025

Pity about no air conditioning in bedroom and no fan available.

Excellent breakfast. extremely helpfull staff at reception desk.

Stayed in June 2025

One of the handles to a window in my room was broken. I was not able to open it.

Easy check in. Nice location.

Stayed in July 2025

I found it really loud all night maybe due to the location. Windows needed to be open and a fan on all night due to extreme heat. A lot of people yelling and cars racing on the streets. I also felt that area was less desirable in Geneva. I was safe but I didn’t feel 100% comfortable either.

It was a huge room with a kitchenette, bath, closet, and bedroom which could be separated from the other areas. Very clean and bed was comfortable. The staff were wonderful. I love that I got a free Geneva pass to use.

Stayed in June 2025

Missing Air conditioning

Short way to the lake

Stayed in June 2025