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Reviews of Hotel du Glacier – The Dom Collection 3 stars

Blomattenstrasse 2, 3906 Saas-Fee, Switzerland

#44 of 130 hotels in Saas-Fee

Guests' Choice

Review score

Based on 482 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 - 37

  • Reviewed: 18 April 2018

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    End of season lack of atmosphere.

    Room nice. Hotel taxi to collect from parking and shuttle to and from lifts. Breakfast in sepatate Dom hotel was nice.

    Stayed in March 2018

  • Reviewed: 6 April 2018

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 3 nights

    The room fixtures were dated and could do with an improvement - they certainly did not reflect the standard of the public areas of the hotel. No doubt this will be improved in the future as the hotel is now closed for 3 months. Prior to arrival, I had requested a fridge and a kettle. Neither of these were in the room, and eventually they were able to find a kettle. Its not a big issue, but I would have been nice.

    Lovely central location with a free electric shuttle from the car park / bus terminal. The hotel has a boot room, with boot heaters, next to the Alpin Express gondola which means you don't have to lug your ski kit everywhere. The food in the hotel was excellent. Breakfast had a good selection of hot and cold, and plenty to keep you filled for the day. The evening 3 course 'set menu' was very nicely presented, and tasted delightful. The Wellness facitilites, whilst small, were a perfect way to unwind after a hard day on the slopes. The view from the hot tubs, looking up the mountains was stunning. The staff were very friendly and looked after us very well. I look forward to returning here in future years.

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    Room was quite warm and windows opened to the noise of a rather boisterous bar, dinner included with half-board was decent but nothing spectacular

    Great location, ski room available at the lift station, friendly staff, spacious room

    Stayed in April 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    Room was not cleaned prior to our arrival, pillows were flat, there was a cigarette smell in the room, it was very cold. Hotel is kid friendly, so prepare yourself for dozens of kids at the breakfast.

    Staff were very friendly, breakfast was ok, but nothing special, there were 2 ski rooms - one in the hotel and another just near the lift. Wi-fi is free and generally good. Hotel is old but clean, the view from our room was nice.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were not very friendly (at check in and check out and those assisting with breakfast). Breakfast items continually ran out including tea! Not a welcoming place though the location is great. The shuttle bus drivers are the exception. They are great!

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Large rooms, good service, nice spa and great breakfast. Value for money. When leaving after a ski day we could use the spa to shower and change even though we already had checked out.

    Stayed in February 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    There are tons of light switches in the room that don't do anything, so we thought we didn't have any electricity when we first arrived. They might have mentioned that you need to walk to each lamp and switch it on directly.

    Very convenient with pick-up from the parking lot, and having breakfast and dinner included. The restaurant for dinner (at the sister-hotel next door) is a bit lacking in atmosphere, but the food was good. The hotel is just a short walk to the ski slopes, and using the hotel's spa facilities after skiing was a great way to relax sore muscles! Room was quiet.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit too close to the local church, the church clock would start chiming very early!

    Location, access to the lifts and facilities, plus bars and restaurants.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights

    there was a lingering smell from new carpet installation and the heating system was not evident...

    friendly staff, great location and basic, but comfortable and clean accomodations

    Stayed in November 2017

  • Reviewed: 14 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    nothing in particular. It's a 3-star hotel in Switzerland

    Great hotel if you travel with your pet. The staff was really friendly. We can with all our stuff but they even offered a mattress for our puppy. It's note mentionned on booking.com but you have to pay an extra 16.- for your pet. I would recommend this hotel.

    Stayed in August 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    Pillows far to light and thin giving no support, room was too hot, kitchen poorly stocked (too few glasses, no chopping knife).

    Location (very central, 10 min walk to slopes), kids club, hotel ski bus and breakfast.

    Stayed in February 2017

  • Reviewed: 18 January 2017

    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 4 nights

    Was very empty when we stayed. We were the only people in the dining room most evenings so lacked a bit of atmos, although this is no fault of the hotel!

    Great breakfast menu - loads of choice and really nice. Bacon and eggs went down a treat! Dinner was excellent and good value for a family of 5 All the staff were very nice and helpful

    Stayed in December 2016

  • Reviewed: 6 January 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    > transactional and not-so-hospitable front office staff > scent of glue in rooms due to new carpet

    > good breakfast > good facilities > good location

    Stayed in January 2017

  • Reviewed: 28 December 2016

    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights

    Rooms were extremely warm, Thermostat was at lowest point but still the room was uncomfortably warm. The smell of the anti-bacteria cleaner was awful.

    Nice view. Breakfast was nice. Sauna premises OK.

    Stayed in December 2016

  • Reviewed: 6 October 2016

    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Just had to wait a few minutes at reception until someone showed up.

    The room was enormous. The breakfast was buffet style with a great selection and view of the mountains from the dinning room.

    Stayed in September 2016

  • Reviewed: 21 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle, tea and coffee in the room.

    Well designed, clean, comfortable rooms with a view, unbeatable staff, splendid "Wellness Centre" and a superb breakfast.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    A Kettle in the bedroom would have been really nice.

    Lots of hot water for baths after walking, very comfortable bed and lovely duvet. The breakfast, taken in the beautiful Dom hotel, was outstanding. Just want an opportunity to return.

    Stayed in September 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Our stay was absolutely excellent.Not only the room was very big, comfortable, clean and tastefully decorated (not to mention the stunning view to the mountains) but the services added value to our stay. The staff was most helpful and gave us the discount cards (Citizen Passes) at 7:00 a.m on the day of our arrival. I would like to thank the nice lady at the reception for this! We could have an early check-in at 13:00 and were given a better room than expected. Breakfast very conveniently at 7:30 (although some people were there at 7:20) allows time to approach mountain routes in good time. Very good shuttle service to the terminal. Staff in the hotel (including cleaning, luggage, reception, breakfast) were most attentive and polite. That is a decisive factor for customers to return and promote the hotel amongst their friends. Keep on with the great work! You made our stay excellent.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    The bars on the soap dish in the bath were too far apart for the small complimentary soap so it wouldn't stay inside. Only bad thing I can think of.

    Old style elegance and charm combined with modern facilities including a sauna in the basement. Room (twin bed) very roomy with writing desk and sofa and plenty of empty space as well. En suite bath (not just shower). View of glacier slightly spoilt by large new hotel being built next door. Helpful staff and a truly excellent breakfast (be sure to hit the homemade raspberry jam, look for 'himbeer').

    Stayed in July 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are nice and welcoming, many wellness facilities, located at convenient locations, close to the cableway to the Mittel Allalin. They arranged breakfast for us earlier than normal breakfast time upon our request.

    Stayed in July 2016

  • Reviewed: 14 July 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Our balcony could do with a wipe down to clear away the dust.

    A gem of a 3 star hotel. the staff are great, nothing is too much trouble and every one of them were very polite and helpful. Great location in the centre of Saas-Fee

    Stayed in July 2016

  • Reviewed: 18 March 2018

    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are too warm and a bit outdated.

    Location

    Stayed in February 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights

    Very freindly staff

    Stayed in February 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great stay in the centre of Saas Fee!

    Stayed in December 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    great location

    Stayed in March 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    The only thing was the pillows. Way too soft.

    Very large rooms. Extra space is great with all the ski gear we had with us.

    Stayed in February 2017

  • Reviewed: 13 February 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location with superb views from the rooms. Very nice public coffee area and sun terrace!

    Stayed in February 2017

  • Reviewed: 12 January 2017

    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights

    hotel need renovation

    great location, nice & helpful staff

    Stayed in January 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    we've enjoyed a excellent breakfast. the room was big and quiet and the staff was very friendly.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Junior suite was very spacious with very comfortable beds, very clean and pleasant. The wellness was a pleasure after skiing

    Stayed in January 2017

  • Reviewed: 26 December 2016

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location - it opens right onto the middle of the village on the main road. Comfortable and friendly staff Kids enjoyed the Kids Club

    Stayed in December 2016

  • Reviewed: 14 October 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    the bed was in very bad condition

    nice breakfast

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Staff. Location. Ski room. Taxi service.

    Stayed in September 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Many extras including free use of the lifts in the whole valley!

    Stayed in September 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Good quality staff and service, facility. Surely will stay at this hotel next time.

    Stayed in July 2016

  • Reviewed: 5 August 2016

    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and helpful, just super to stay in this hotel.

    Stayed in August 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice place. Expensive, but it is Saas-Fee.

    Stayed in June 2016

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 37

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