Höhenweg 70, 3800 Interlaken, Switzerland
#18 of 56 hotels in Interlaken
Guests' ChoiceBased on 922 hotel reviews
8.4Cleanliness
8.7
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
9.1
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End of dialog contentReviewed: 22 April 2024
Li
MalaysiaCalled for room service for cutleries but I was asked to go down to the reception at the lobby to collect. This isn't the service I'm expecting. The stairway of the building is still under renovation where I could still see lighting wiring hanging as I get out of the lift. Good room size but toilet is overly big and has no storage area at all beside the sink or below the sink. Had no place but to put my bag of facial products on a random stool found in the toilet. Lol
The location was perfect, just a few steps away from the main street of interlaken. Hotel Parking just next to the building is a plus point.
Stayed in April 2024
Reviewed: 19 April 2024
Saima
PakistanStaff was rud and they don’t reply proper
Location is amazing
Stayed in April 2024
Reviewed: 17 April 2024
Sunny
United KingdomNothing
Great location. Very clean. Good size of room. Well stocked breakfast. All in all it was a great experience.
Stayed in April 2024
Reviewed: 13 April 2024
Irene
SwitzerlandI would improve a bit the breakfast felt the breakfast room was left unrenovated. I would also add a bit to the selection.
Nice decoration very clean great products very friendly and helpful staff
Stayed in March 2024
Reviewed: 11 April 2024
Jonathan
SingaporeBreakfast was bland, limited variety.
Location was great, accessible to the train station while away from the main crowds and noise
Stayed in April 2024
Reviewed: 9 April 2024
Patricia
United KingdomVery hot at night. There was a fan which was ok but not very effective.
Great location, very clean, lovely staff, very good breakfast
Stayed in April 2024
Reviewed: 3 March 2024
Michael
MalaysiaNo
Location
Stayed in February 2024
Reviewed: 3 February 2024
Manoj
United Arab EmiratesReception staff need some training on managing the checkin For 6 yr Kid they wanted e to book a extra room and allowed with a extra charge. Booking com team would filter such hotesl from searching for family stay..
Breakfast was good and the team managing also..
Stayed in February 2024
Reviewed: 26 January 2024
Liyan
SingaporeNil
The view
Stayed in January 2024
Reviewed: 2 January 2024
Luisa
PortugalA friendlier receptionist
Very welcoming hotel, despite being partially under construction and remodeling, our stay did not suffer as a result. Pleasant and well decorated room but we missed a fridge. Good breakfast with very friendly and available supporting staff. I just regret how unfriendly the receptionist was when she demanded my passport for check-in and the very rude way she reacted to the fact that I didn't have a passport, as it is not necessary to enter Switzerland from an EU country.
Stayed in December 2023
Reviewed: 27 December 2023
Chin
SingaporeNil
Nice location and very friendly staff.
Stayed in December 2023
Reviewed: 27 December 2023
Mohd
Malaysialocation was good. The room was large and at the corner with great view from the balcony. The bathroom was large too and very convenient.
Stayed in December 2023
Reviewed: 24 December 2023
Marc
United StatesThey have a rule that you cant take a coffee up to the room from breakfast. They have bad coffee in the room but it seems like a silly rule especially if you are staying multiple nights.
The location is great. Easy walk to the train station and plenty of restaurants. Our suite had two balconies and plenty of windows. The breakfast was very good. Swiss power receptacles are different but they had plenty of adapters at the desk.
Stayed in December 2023
Reviewed: 18 November 2023
Jennifer
AustraliaWould have been great if the restaurant was opened for dinner.
Everything!
Stayed in October 2023
Reviewed: 18 November 2023
Sophia
GermanySpacey and clean room.
Stayed in November 2023
Reviewed: 13 November 2023
Anshu
IndiaBalcony was too small.
A short walk from the train station, great location. Perfectly clean washrooms when you are in a rush. Spacious rooms and excellent staff.
Stayed in August 2023
Reviewed: 10 November 2023
Duane
United StatesConvenient location
Stayed in October 2023
Reviewed: 24 October 2023
Nenita
United StatesFar from train station.
Location. In front of the park.
Stayed in October 2023
Reviewed: 22 October 2023
Amarit
Thailandcentralized heating system
location and size of the hotel
Stayed in October 2023
Reviewed: 21 October 2023
Chandan
IndiaBreakfast was not good in terms of veg/vegan options and quality was not good
Location
Stayed in October 2023
Reviewed: 6 October 2023
Harneet
AustraliaBeautiful room, nice views from the room, excellent and very helpful staff
Stayed in September 2023
Reviewed: 2 October 2023
Nishijima
United StatesBells ringing from the neighborhood church constantly make sleeping difficult.
The cafeteria lady was super hospitable.
Stayed in October 2023
Reviewed: 30 September 2023
Xanath
SwitzerlandThe shower head. No water bottle to welcome.
Amenities, location and staff
Stayed in September 2023
Reviewed: 30 September 2023
Quoc
AustraliaNo air-conditioning
Stayed in September 2023
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