Location is ideal for conference nearby. Room is basic but clean.

Stayed in April 2024

The breakfast was extremely expensive - especially for what you got. Basically a continental breakfast for 20 swiss francs! No hot food, no fruit ... not worth it and disappointing.

The hotel was very comfortable and clean. The room and bathroom is spacious. Appreciated the parking. Staff were very helpful and friendly.

Stayed in February 2024

I had a reservation for a Premium room, but we arrived early and asked (we did not insist) if we could check in earlier. No one informed us and we were placed in the back of the hotel in annex rooms several classes lower than the booked one. We had no time to complain and ask for relocation. We did not receive any compensation. The room was cold, they brought us a heater for heating.

Good location. Clean bed linen.

Stayed in December 2023

During check-in process, lady at desk wasnt helpfull. She asked my name, I shown my identity card and provided name & family-name, she couldnt find reservation record, she was too difficult. Then she noticed that her records were arranged according to family-name. She was angry and asked as why I didnt provide family name. She was the only person we had difficulties. The rest of the staff was helpfull. Besides being too small, room quality was acceptible.

It was close to tram station and 2 stop away from old city center.

Stayed in December 2023

A bit basic (bedding, towel, curtains)

Great staff. Clean room.

Stayed in December 2023

Very kind lady at reception.

Stayed in November 2023

Very noisy, could hear the road and next door. Room needed a dust.

Very friendly, helpful staff who were full of handy tips and advice. Modern bathroom

Stayed in November 2023

We had a little hiccup with the taxi booked by the hotel for the airport run on our way home. Didn't show up and we had to do a mad dash for the tram and bus to get our flight at the airport. The manager did his best but still no taxi after booking it the night before and we even double checked the booking that evening before our trip. These things happen

Location excellent On the tram line to both the German and Swiss train stations, the airport is only a tram and bus drive away from the hotel

Stayed in November 2023

Breakfast not fantastic. Very good position if you are working at the Exhibition

Stayed in September 2023

Location

Stayed in September 2023

No complaint

It was all very nice

Stayed in September 2023

I did like the carpet in the room.

The location and the parking facilities.plus the extra tram ticket and schedule which was so quasi complementary.

Stayed in September 2023

Quiet, clean, and well furnished.

Stayed in August 2023

- the room may be better isolated from the nose such as tram

- Position of the hotel - cozy room - tasty coffee in the room

Stayed in June 2023

Temperature was too high in the room. Not so pleasant for sleeping.

Stayed in March 2023

I think rooms can also use some updating. Coffee and tea facilities in the room need upgrading as well both the appliances and the consumables. These would really help I think.

The staff at the reception were very helpful. I arrived around 7.00 am in the morning and my room was ready to check-in already. The convention center is literally across the street. Bathroom is updated. I needed an adaptor for plugs, and it was provided free of charge. It was a pleasant stay and value for money for Basel area is really good.

Stayed in March 2023

The room was very small, almost claustrophobic for me personally

All the amenities and very friendly and nice staff and nice view from the balcony, I enjoyed drinking the tea in the balcony

Stayed in October 2022

Accessibile to public transport and near to city center. Friendly staff and clean room.

Stayed in December 2022

The room was a bit cold during day and the breakfast didn't have much choice.

Good location, connected to public transport. The rooms are clean and tidy.

Stayed in December 2022

The hotel’s location is very good, close to tram stops. The staff is very friendly and helpful. The room is clean and comfortable ( there are kettle and refrigerator in the room).

Stayed in December 2022

check in was difficult with the 24/7 machine, parking not possible for the van or for a late check in

staff were friendly

Stayed in October 2022

Breakfast was expensive as there was 5 of us staying. We went out to tearoom nearby. Hotel doesn't look like much from outside but lovely and clean inside.

Good location, lovely and clean. We only stayed one night on route to river cruise. Staff very helpful with directions to river cruise.

Stayed in July 2022

I didn’t like the fact that the bathroom door was made of glass so it was a little seethrough and it didn’t close properly; there was still a space between the door and the door frame.

Good location, friendly staff and clean room.

Stayed in September 2022

wifi

The room

Stayed in September 2022