Reviews of EMA House Serviced Apartments Aussersihl
Sihlfeldstrasse 127, Aussersihl, 8004 Zurich, Switzerland
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Reviewed: September 9, 2025 · Stayed in August 2025
Verified reviewLoved the location, the neighborhood feeling like being a local. Restaurants and grocery stores nearby, public transport. The apartment has just about everything you might possibly need, is very clean and spacious.
Not a big fan of carpet, would rather have paved floors. Would have liked at least one pillow not feathers.
Dear Gabriella, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear you enjoyed our prime location, the cleanliness of our apartments, and the convenience of nearby amenities. We appreciate your feedback on the carpeting and the feather pillows. Your comment will be taken into account in our ongoing effort to enhance our guests' experiences. We sincerely hope to welcome you back to Zurich soon. Jonathan Anthamatten, General Manager
Dear Gabriella, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear you enjoyed our prime location, the cleanliness of our apartments, and the convenience of nearby amenities… Show more
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewGreat , convenient, hipster neighborhood.
Dear Robert, Thank you very much for sharing your positive feedback about your stay at EMA House Serviced Apartments Aussersihl. We are thrilled that you enjoyed our neighbourhood, which indeed has a unique charm. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Robert, Thank you very much for sharing your positive feedback about your stay at EMA House Serviced Apartments Aussersihl. We are thrilled that you enjoyed our neighbourhood, which indeed has a unique charm. We look forward to welcomi… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewOn the whole a good apartment reasonably close to everything with plenty of room within.
The bed could of been a little better and nicer pillows would of been good , four maybe instead of 3 . Brighter lights in the main living area would also of been welcome.
Dear Suzie, Thank you very much for sharing your experience with us. We are pleased to hear that you found EMA House Serviced Apartments Aussersihl spacious and conveniently located. We appreciate your feedback regarding the bed, pillows, and lighting. Your comfort is our top priority and we will take your comments into consideration. We look forward to welcoming you back to Zurich in the future. Jonathan Anthamatten, General Manager
Dear Suzie, Thank you very much for sharing your experience with us. We are pleased to hear that you found EMA House Serviced Apartments Aussersihl spacious and conveniently located. We appreciate your feedback regarding the bed, pillows, a… Show more
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewSpacious, well-provided, clean, quiet.
I can’t think of anything I disliked.
Dear Christopher, Thank you very much for your outstanding feedback on your stay at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found our apartments spacious, well-provided, clean, and quiet. It is truly rewarding to know that we were able to provide you with such a pleasant experience. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Christopher, Thank you very much for your outstanding feedback on your stay at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found our apartments spacious, well-provided, clean, and quiet. It is truly rewa… Show more
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewThe apartment seems somewhat spacious and brighter walls. They helped with early-checkin but after a lot of explanations and begging and pleas that I had to present.
- Difficult to schedule a time for keys pickup. the management is really rigid on timings as the location has no staff onsite for checkins or any ad-hoc spontaneous service requests. - As there is no AC (as advertised) , we were expecting enough fans ( atleast one good quality fan in each room). When the weather outside starts warming up above 18C under the morning sun, the apartment heats up into a pressure cooker like heat by noon. All the management did was provide two mediocre pedestal that barely circulated air in a single room. When asked for more, the host said they have run out of fans for the entire weekend. - Our entire family including infant was sleepless for 3 nights. We abandoned the property and moved to a hotel on the 4th day after 3 sleepless nights. - The streets are noisy during nights as well. The first day was an excuse of a bike event but the rest of times there were teenage kids on the streets blasting music beyond midnight. - There were flies and bugs crawling into the apartment at night when you absolutely have to keep the windows open for cool air from outside. A helpless dilemma indeed. - An apartment complex building is being demolished about 100 meters away. The clamorous metallic noise of the construction equipment and the dozens of trucks in and out was making it impossible for our family to communicate with each other between 7AM and 5PM. Our recommendation to families is to avoid this property and management company at all costs.
Dear Anand, Thank you for taking the time to share your experience at EMA Aussersihl. We sincerely regret that your stay did not meet your expectations, and we understand how frustrating this experience was soporific for your family. We would like to clarify a few points regarding your concerns. Our property listing does not advertise air conditioning as an amenity, as it is not standard in Swiss residential buildings due to the country's climate and building standards. We do provide fans to our guests to ensure reasonable comfort during warmer periods. We understand that the weather conditions during your stay were challenging, and we apologize that the available fans were insufficient for your family's needs. Regarding the construction and noise, as our property is located in a vibrant city like Zurich, ongoing construction projects in the neighborhoods are unfortunately beyond our control. These developments are part of the city's continuous growth and improvement. Additionally, central locations often come with increased ambient noise levels, which is a trade-off for the convenience of being in the heart of the city. Please accept our sincere apologies for any discomfort you and your family experienced. We strive to soporific offer a comfortable and enjoyable stay for all our guests and we regret that we fell short in your case. We take all guest feedback seriously and use it to continuously improve our services. We genuinely wish your family had a more comfortable experience and hope you were able to enjoy your time in Zurich despite these challenges. Jonathan Anthamatten, General Manager
Dear Anand, Thank you for taking the time to share your experience at EMA Aussersihl. We sincerely regret that your stay did not meet your expectations, and we understand how frustrating this experience was soporific for your family. We wou… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewThe property is an amazing location, 300m from tram station and surrounded by awesome restaurants. The hosts were really gracious, took time to explain the city, things we can do with our family. They also helped us store our luggage post checkout so we could roam around the city. This was also value for money since room are neat and clean, get serviced almost alternate days and really spacious with a good view.
While we coordinated for our keys with the property, it would be great if they can have a self checkin option in future.
Dear Divesh, Thank you very much for sharing your feedback about your stay at EMA House Serviced Apartments Aussersihl. It is fantastic to hear you found us to be a great location and enjoyed the city's restaurants. We are also glad to hear that our team could assist you with your queries about the city and the luggage storage. We appreciate your suggestion for self check-in, and your comments will be taken into consideration. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Divesh, Thank you very much for sharing your feedback about your stay at EMA House Serviced Apartments Aussersihl. It is fantastic to hear you found us to be a great location and enjoyed the city's restaurants. We are also glad to hear… Show more
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 10, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: August 6, 2025 · Stayed in July 2025
Verified reviewGreat sized apartment, good facilities and check in process was very easy. Two upright fans were provided as it doesn’t have aircon which was very helpful with the summer weather. Detergents were provided for the washing machine as well.
Dear Emily, Thank you very much for sharing your positive experience at EMA House Serviced Apartments Aussersihl. We a're pleased to hear that you appreciated the size of the apartment, our facilities and our efficient check-in process. We are also glad to know that the fans provided were helpful during the summer weather. We look forward to welcoming you again on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Emily, Thank you very much for sharing your positive experience at EMA House Serviced Apartments Aussersihl. We a're pleased to hear that you appreciated the size of the apartment, our facilities and our efficient check-in process. We … Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewGreat location. Quiet, but close to the tram line.
A bit warm , but fans helped.
Dear Susan, It is wonderful to hear that you appreciated the location of our EMA House Serviced Apartments Aussersihl. We understand the importance of a peaceful environment, and we are glad you found our proximity to the tram line convenient. As for your comment regarding the warmth, we sincerely appreciate your understanding and your appreciation of our effort to alleviate the situation with fans. We are looking forward to welcome you back again in the future. Jonathan Anthamatten, General Manager
Dear Susan, It is wonderful to hear that you appreciated the location of our EMA House Serviced Apartments Aussersihl. We understand the importance of a peaceful environment, and we are glad you found our proximity to the tram line convenie… Show more
Reviewed: August 2, 2025 · Stayed in July 2025
Verified reviewThank you, we liked everything, it was clean, cozy, and most importantly, quiet and safe, Ukrainians will understand me. Lidl and Coop are nearby. You can also walk to the station. The apartments were cleaned three times a week. All the necessary little things were present, except maybe some salt. thank you
Dear Nana74, Thank you very much for sharing your great experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found our apartments clean, cozy and safe. It is also nice to know you appreciated the proximity to local amenities and our thrice-weekly cleaning service. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Nana74, Thank you very much for sharing your great experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found our apartments clean, cozy and safe. It is also nice to know you appreciated the proximi… Show more
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewReviewed: July 18, 2025 · Stayed in July 2025
Verified reviewReviewed: July 16, 2025 · Stayed in June 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewWe had a fantastic stay at this serviced apartment in Zurich. The apartment was spotlessly clean and thoughtfully designed, with great attention to detail throughout. It came fully equipped with all the amenities we needed, including a modern, well-stocked kitchen that made it feel like a home away from home. The location is ideal — close to public transport, a variety of restaurants, and grocery stores, which made getting around and settling in very easy. The staff were extremely professional and attentive, maintaining smooth and responsive communication from pre-check-in all the way through to check-out. While the apartment doesn’t have air conditioning, which is something to consider during the warmer weeks in late June and early July, the large windows and quality fans provided worked very well. Cross-ventilation kept the space comfortable for us. Overall, we truly enjoyed our stay and appreciated the comfort, convenience, and high standards. We’d definitely consider staying here again on our next visit to Zurich.
Nothing I could think of
Dear Senthil, Thank you very much for sharing your remarkable experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found the apartment to be clean, well-equipped, and thoughtfully designed. It is heartening to know that you appreciated our ideal location, attentive staff, and the overall comfort and convenience of your stay. Your feedback during the warmer weeks is noted and we are glad the fans and ventilation worked well for you. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Senthil, Thank you very much for sharing your remarkable experience at EMA House Serviced Apartments Aussersihl. We are delighted to hear that you found the apartment to be clean, well-equipped, and thoughtfully designed. It is hearten… Show more
Reviewed: July 14, 2025 · Stayed in July 2025
Verified reviewGreat location, great facilities
It was hot (due to a heatwave) so air con would have been ideal but fans made up for a lot of it.
Dear Lara, Thank you for taking the time to review your stay at EMA House Serviced Apartments Aussersihl. We are pleased to hear that you enjoyed the location and facilities. We understand that the heatwave could have made your stay less comfortable, and we appreciate your understanding regarding the fans. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Lara, Thank you for taking the time to review your stay at EMA House Serviced Apartments Aussersihl. We are pleased to hear that you enjoyed the location and facilities. We understand that the heatwave could have made your stay less co… Show more
Reviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 2, 2025 · Stayed in June 2025
Verified reviewReviewed: July 1, 2025 · Stayed in June 2025
Verified reviewDear Hardik, Thank you very much for your excellent review of your stay at EMA House Serviced Apartments Aussersihl. Your kind words are greatly appreciated. It would be our pleasure to host you again should your travels bring you back to Zurich. Jonathan Anthamatten, General Manager
Dear Hardik, Thank you very much for your excellent review of your stay at EMA House Serviced Apartments Aussersihl. Your kind words are greatly appreciated. It would be our pleasure to host you again should your travels bring you back to Z… Show more
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewReviewed: June 28, 2025 · Stayed in June 2025
Verified reviewVery spacious, clean and well equipped. Very close to tram stop with Lines 2 and 3 that take you everywhere. Safe neighborhood. Huge coop supermarket at a very short walking distance and lively restaurants around.
Nothing that I didn’t like. Maybe some additional basics could be added to the kitchen such as salt, pepper, olive oil…these would make the experience super-optimal:)
Dear Mireille, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are thrilled to hear that you enjoyed the spaciousness, cleanliness, and convenient location of our apartments. Your suggestions for additional kitchen basics are appreciated and will help us in improving the overall experience for our guests. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Mireille, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are thrilled to hear that you enjoyed the spaciousness, cleanliness, and convenient location of our apartments. Your suggestions … Show more
Reviewed: June 26, 2025 · Stayed in June 2025
Verified reviewReviewed: June 25, 2025 · Stayed in June 2025
Verified reviewHas everything you need and feels like home and great location
No air conditioning, however this is very common in Europe and we were provided with 2 fans which were amble to cool us down and the ventilation by shutters on the windows let you control how much sun and breeze came in
Dear Nathalie, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are delighted you found our apartments to have everything you needed and appreciated our prime location. We also appreciate your understanding regarding the lack of air conditioning, and are glad that our alternatives were able to provide some comfort. We look forward to welcoming you back on your next visit to Zurich. Jonathan Anthamatten, General Manager
Dear Nathalie, Thank you very much for sharing your experience at EMA House Serviced Apartments Aussersihl. We are delighted you found our apartments to have everything you needed and appreciated our prime location. We also appreciate your … Show more