Reviews of Emma's B&B - Self Check-in Hotel
Bahnhofstrasse 32, 6078 Lungern, Switzerland

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Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in September 2025
Verified reviewLoved the quirky decorating throughout the hotel. Nice vibe. Breakfast was outstanding.
The view from our room, but then it is expected in the middle of the town.
Dear Theresa, thank you very much for your wonderful feedback and your stay with us. It`s very motivated that we could impressed you with our little concept. We wish you safe travel and hope to see you soon. Best regards your Emma`s Team
Reviewed: September 5, 2025 · Stayed in September 2025
Verified reviewLocation, cleanliness and facilities
Limited choice for breakfast
Dear Alla Eddine, thank you very much for your visit. Your feedback it's nice. Too bad, that you mised something on our great breakfast buffet. Nice that we could impress you with our clean house and facility. We wish you all the best. Best regards, your Emmas Team
Dear Alla Eddine, thank you very much for your visit. Your feedback it's nice. Too bad, that you mised something on our great breakfast buffet. Nice that we could impress you with our clean house and facility. We wish you all the best. … Show more
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewLoved the self check in and baggage storage. Breakfast too and we had a great view of the lake and hills
It was perfect
Dear Hannah, thank you very much for your wonderful feedback. We are delighted that you enjoyed your stay and you liked our self check-in and luggage room. It is particularly nice to hear that you liked the view of the lake and hills so much. Yes we live in a very pretty world. We look forward to welcome you once or more again. We wish you all the best. Best regards, your Emma's Team
Dear Hannah, thank you very much for your wonderful feedback. We are delighted that you enjoyed your stay and you liked our self check-in and luggage room. It is particularly nice to hear that you liked the view of the lake and hills so muc… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewGood breakfast
Tiny rooms
Dear Xian, thank you for staying with us. We are really sorry that you did not like it so much at our small place. For guests who need a little more space or appreciate greater comfort, we offer various room categories in different sizes. We also inform about the exact roomsizes and amenities on all the descriptions. We still hope, that you enjoyed our precious village and wish you all the best, sincerely, Emmas Team
Dear Xian, thank you for staying with us. We are really sorry that you did not like it so much at our small place. For guests who need a little more space or appreciate greater comfort, we offer various room categories in different sizes. W… Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in July 2025
Verified reviewReviewed: August 20, 2025 · Stayed in June 2025
Verified reviewIt’s in front of the train station😍 and you can walk just 10 mins to the breathtaking lake view. Easy self check in/out Also, they gave us a nice chocolate bar upon C/O
Dear Humood, lovely reating and lovely guests for us. This is so wonderful for our Emma's Hotel Bed & Breakfast and it's a big pleasure and motivation for our daily business. We wish you all the best and hope to see again. Best regards, your Emma's Team
Dear Humood, lovely reating and lovely guests for us. This is so wonderful for our Emma's Hotel Bed & Breakfast and it's a big pleasure and motivation for our daily business. We wish you all the best and hope to see again. Best … Show more
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 11, 2025 · Stayed in August 2025
Verified reviewThe property was clean and the staff were extremely friendly!
Dear Nicola, thank you so much for your lovely stay and your great feedback. We are very happy that you liked our place. It was a big pleasure to have you as our guest. We wish you all the best and hope to see you again. Best regards, your Emma's Team
Dear Nicola, thank you so much for your lovely stay and your great feedback. We are very happy that you liked our place. It was a big pleasure to have you as our guest. We wish you all the best and hope to see you again. Best regards, your … Show more
Reviewed: August 6, 2025 · Stayed in July 2025
Verified reviewReviewed: July 30, 2025 · Stayed in July 2025
Verified reviewReviewed: July 27, 2025 · Stayed in July 2025
Verified reviewLocation of the property
Some facilities were missing, e.g. electric plugs were not compatible, there was no tea/coffee in the rooms
Dear Guests, we thank you for staying with uns and for visting our small place. Yes in our country of Switzerland we have another type of sockets which are of course not accessible to electrical devices from pakistan. ( this fact we mention on each booking confirmation, so the guests can prepare themselves ) We also offer swiss adapters which our guets can purchase at our hotel. We wish you all the best, sincerely, Barbara and Emmas Team
Dear Guests, we thank you for staying with uns and for visting our small place. Yes in our country of Switzerland we have another type of sockets which are of course not accessible to electrical devices from pakistan. ( this fact we mentio… Show more
Reviewed: July 27, 2025 · Stayed in July 2025
Verified reviewNice hotel on the way. Very friendly staff, good breakfast, location just in front of the train station - very convenient if you do not have a car. Parking spot free of charge also in front of the hotel.
This is a budget hotel with no reception and access 24/7. For such standard it is overpriced, but well - this is Switzerland. The bathroom is designed like at a gas station. No door but just a courtain separating bedroom from the wc/shower area was not the best job the architect could do.
Dear Guests, we thank you for staying with uns and for visting our small place. We are happy to see that you liked our place. On our website and on all other bookingsite we show in detailed pictures and descriptions the size and architecture of our rooms. We also offer rooms with separated bathrooms and small kitchenette. For your next visit, we would recommend you to book one of these room types. We wish you all the best, sincerely, Barbara and Emmas Team
Dear Guests, we thank you for staying with uns and for visting our small place. We are happy to see that you liked our place. On our website and on all other bookingsite we show in detailed pictures and descriptions the size and architectur… Show more
Reviewed: July 26, 2025 · Stayed in May 2025
Verified reviewReviewed: July 23, 2025 · Stayed in July 2025
Verified reviewThis was the 2nd time me and my mum stayed at Emma's B&B. The location is so convenient (10 steps from the Lungern train station and 10 mins walk to the prettiest lake). While it's near the train station, it's super peaceful. The staff are super lovely and kind. The room is super clean and tidy and shower products are provided too. Thanks to the lovely staff at Emma's and we will definitely be back again!!
The only developmental feedback I have is it would be great if we could have a kettle in the room (as we drink a lot of tea that needs hot water) but appreciate it involves safety hazard as it's a self-served accommodation post breakfast time so also understand why we can't have them in the room.
Dear Siyao, thank you very much for visiting us again. Lovely that you came back. We are happy to share our wonderful place Lungern with you. Thank you for understandig about the kettle, it's a high risk to put them in the room. In our old vintage lift at 1st floor there is a tee machine, so you also can get hot water there. We wish you a good time and hope to see you again in Lungern. All the best and kind regards, your Emma's Team
Dear Siyao, thank you very much for visiting us again. Lovely that you came back. We are happy to share our wonderful place Lungern with you. Thank you for understandig about the kettle, it's a high risk to put them in the room. In our … Show more
Reviewed: July 19, 2025 · Stayed in July 2025
Verified reviewAbsolutely ideal location - mere steps from the train station yet miraculously quiet with superb soundproofing. The generously sized room treated us to picture-perfect views from every window. Breakfast service was delightful thanks to the genuinely friendly staff.
Though the digital check-in process required some patience initially (new technology always does!), it couldn't detract from our fantastic stay.
Dear Guests, we would like to thank you so much for visiting our small place. It was a real pleasure to have you here and we are so happy that you liked it ! We are looking forward to see you some day again and wishing you all the best - sincerely, your Emmas Team
Dear Guests, we would like to thank you so much for visiting our small place. It was a real pleasure to have you here and we are so happy that you liked it ! We are looking forward to see you some day again and wishing you all the best - s… Show more
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewNice location and view. Breakfast was great.
The room was not so clean as I expected. We found some hair over the bed and bathroom, and some spots on the blankets.
Dear Ricardo, thank you very much for your stay at Emma's Hotel Bed & Breakfast. We apologise for the uncleanliness and stains on the duvet and in the bathroom. This is absolutely not our standard. We have definitely made a mistake. Sorry. We will endeavour to ensure that this does not happen again. It's a pity that you didn't tell us about this at breakfast, then we could have rectified our mistake immediately. We very much hope that you will still visit us again so that we can show you that we provide clean rooms for our guests. We wish you all the best. Best regards, your Emma's Team
Dear Ricardo, thank you very much for your stay at Emma's Hotel Bed & Breakfast. We apologise for the uncleanliness and stains on the duvet and in the bathroom. This is absolutely not our standard. We have definitely made a mistake.… Show more
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewLungern is so beautiful! After a week of visiting crowded cities it was amazing to slow down a little and enjoy the Swiss alps. Gorgeous town. The hotel was clean and comfortable and the breakfast was great! Right by the train station! We enjoyed renting a kayak and paddle boat down by the lake and a gondola ride to the top of the mountain.
Check in was a little tricky with 3 rooms but that was probably my fault. We would have loved to rent bikes. It didn’t find anywhere to do that.
Dear Pamela, thank you so much for your stay and lovely feedback. Nice that you stayed at Emma's. It was a pleasure for us. Yes, Lungern is a small town and we are so proud to live and share our beautiful landscape. We wish you all the best and hope to see you once again at Emma's. Best regards, your Emma's Team
Dear Pamela, thank you so much for your stay and lovely feedback. Nice that you stayed at Emma's. It was a pleasure for us. Yes, Lungern is a small town and we are so proud to live and share our beautiful landscape. We wish you all the … Show more