Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Murten 3 stars

Bernstrasse 7, 3280 Murten, Switzerland

#9 of 14 hotels in Murten

Guests' Choice

Review score

Based on 769 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 58

  • Reviewed: 1 July 2018

    10
    Great hotel in wonderful Murten! This is definately worth visiting!
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Breakfast was good, however, the hard-boiled eggs were undercooked according to my standards.

    Great location just outside of the wall. We had a quad and a single room. The quad was especially nice with a small table for working/eating. The hotel staff was helpful and stored our bags until our rooms were ready. The hotel is just a short walk from the train station and the price was better than the hotels inside the wall.

    Stayed in June 2018

  • Reviewed: 1 May 2018

    10
    Great stay in Murten
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    We spent one night at Hotel Murten. The Family Room was very spacious, beds very comfortable. Bathroom amenities were great, and complimentary water was a nice add-on. Breakfast was excellent. Great location, a few steps from the old town gate, close to Migros and other commerces. Free private parking, which is a big advantage over other hotels inside the old town if one's driving. Highly recommended.

    Stayed in April 2018

  • Reviewed: 9 October 2017

    7.1
    Great location but needs modernisation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    old and basic hotel rooms, bad smell in corridors and elevator, squeaky floor and thin walls (you hear neighbors), very small bathroom (broken tiles and blocked drain in the shower), Accomodation part of the hotel badly needs renovation.

    Centrally located, good room size and cleanliness modern bar and restaurant, good breakfast

    Stayed in October 2017

  • Reviewed: 4 September 2017

    6.3
    Practical choice
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    It is located very close to the old centre of Murten. The breakfast room was light and airy. Easy to park. The room was basic but had a comfortable bed and a little balcony. The bathroom was very tiny. The main drawback is that it is on a main road and there was a fair amount of traffic all through the night so its a bit noisy.

    Stayed in August 2017

  • Reviewed: 2 September 2017

    5.0
    Would stay only if outside temps are less than 75F
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    no air-conditioning and no fans, room was extremely warm and uncomfortable in Aug.. one small window would barely open. no washcloths and no nightlight for bathroom

    Bed was comfortable, breakfast was included and good. Room was clean but small. Free transportation to train station. Small town was quaint and interesting. room was quiet at night. Pleasant reception staff.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    8.3
    Nice airy large lounge, bar and restaurant areas with a...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning would have been welcome in the current hot spell; shower curtain was not ideal for limiting water on the floor, but these are both minor points.

    Nice airy large lounge, bar and restaurant areas with a lovely terrace. It was nice to spend time inside the hotel with friendly staff.

    Stayed in July 2017

  • Reviewed: 3 May 2017

    10
    The town is marvellous for its character, lakeside location...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Being so appealing draws the visitors. It is by no means overrun, but there is insufficient parking.

    The town is marvellous for its character, lakeside location and very clean and tidy nature.

    Stayed in April 2017

  • Reviewed: 14 March 2017

    9.2
    Good Location & Friendly Reception
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No keetle to boil water as there is a restaurant on site. I need to go and get hot water from restaurant. .

    The brekfast spread was great with many choices.

    Stayed in March 2017

  • Reviewed: 19 January 2017

    9.6
    My sons have stayed at the hotel several times and this time...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    My sons have stayed at the hotel several times and this time they discovered that there was a second breakfast room where they had much more to eat????? Much more than coffee and croissants...

    Stayed in December 2016

  • Reviewed: 5 November 2016

    9.6
    My stay in Murten
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    I had an accident while there and the staff could not have been more helpful in getting me to the hospital (which was wonderful) and then arranging for someone to drive my car to Geneva.

    Stayed in October 2016

  • Reviewed: 2 October 2016

    7.9
    We loved the city of Murten, and Hotel Murten did not disappoint.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Value for money was not good. Price of rooms was very high.

    Staff was excellent- helped us out with a dental emergency! Also location was excellent, right outside alte city walls.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    7.9
    Very pleasant and comfortable stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Corridors and rooms seemed a little musty and in need of a little modernisation

    Location great. Breakfast was decent. Nice little bar area too. Loads of space in the room we had

    Stayed in August 2016

  • Reviewed: 15 September 2016

    6.7
    On the whole, happy enough with Hotel Murten.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom/shower very minimal, as was the decor in general, and outlook from window (room no. 307) not very motivating, also rather noisy - schoolyard and building racket. No safe!! I had to pay for a double room although I had asked for a single.

    Good breakfast buffet but no cooked breakfast offered as far as I could see. Staff extremely helpful and friendly, top marks! Comfortable bed.

    Stayed in September 2016

  • Reviewed: 22 August 2016

    8.3
    Good location, close to old town and restaurants.
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 1 night

    A little dark in the step up area when the light is not working.

    Good location, close to old town and restaurants. Firm, comfortable beds. Large table for various activities. Complementary bottled water was a nice touch.

    Stayed in August 2016

  • Reviewed: 16 August 2016

    8.3
    Good place to stay at the edge of the Old City of Murten.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Hallway had a strange odor (like cooking cabbage).

    Old City Murten is small and this Hotel is just at the edge of the old part but has free parking. Breakfast was very nice, our room was on the quiet side of the hotel. There was an electric fan in our room (we used it!)

    Stayed in July 2016

  • Reviewed: 2 August 2016

    5.8
    Bad surprises...
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pictures on Bookings.com are showing rooms with much larger space and arriving in a tiny room booked for two people where it is no possible to open two suitcases is a major disappointment. The two rooms booked for two people each had only one set of towels/soap each, it does not make you feel welcome and is definitively a shame at that cost. Needless to mention that the safe boxes not bonded to a furniture can mislead someone thinking their values are safe... But just in a takeaway box.

    Stayed in August 2016

  • Reviewed: 28 July 2016

    6.7
    The room was nice, the overall accommodations were fine.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    There were loud people on the street until the wee hours of the morning. It was too hot to close the windows and too loud to sleep. The staff should have been better and moving people on so that the people on the street side can get sleep.

    The room was nice, the overall accommodations were fine.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    5.0
    3rd floor attic blues.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Less than helpful reception. Immediately asked for a 20sf deposit on use of Swiss plug adapters(free elsewhere) Strange odour in lift....unknown origin but hotel aware as an air freshener in lift! No air conditioning in hotel but in attic bedroom in30+C heat unbearable.Why winter weight duvets in summer?

    Convenient position outside walls of town without the issues of parking inside Bar and breakfast area had good atmosphere.

    Stayed in July 2016

  • Reviewed: 15 July 2018

    7.5
    Staff
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights
    • Submitted via mobile

    Traffic noise

    Staff

    Stayed in July 2018

  • Reviewed: 23 April 2018

    8.3
    Great breakfast and friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great breakfast and friendly staff

    Stayed in April 2018

  • Reviewed: 18 December 2017

    8.8
    Good bar
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast wasn't great

    Good bar

    Stayed in December 2017

  • Reviewed: 5 October 2017

    6.7
    Bathroom in the room was far too small and narrow.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Bathroom in the room was far too small and narrow.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    6.7
    The restaurant staffs were nice and friendly.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant staffs were nice and friendly.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    10
    Always happy to visit Murten and the hotel just topped it off ❤️
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location and wonderful staff

    Stayed in September 2017

  • Reviewed: 4 August 2017

    8.3
    Superb Location and comfortable accomodation
    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights

    Nothing

    excellent location close to Murten lake and Old city with lots of restaurants.

    Stayed in July 2017

  • Reviewed: 25 May 2017

    7.5
    Murten Hotel
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No slipper

    Rooms where clean. It was close to Murten lake also.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    6.7
    So so place
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast skimpy

    Location

    Stayed in May 2017

  • Reviewed: 20 March 2017

    7.9
    -Excellent location close to the lake but also conveniently...
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    -Breakfast selection could have been better.

    -Excellent location close to the lake but also conveniently close to the highway exit. -Friendly staff

    Stayed in March 2017

  • Reviewed: 16 March 2017

    9.2
    - Very friendly staff,
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Bathroom small

    - Very friendly staff, - clean.

    Stayed in March 2017

  • Reviewed: 27 February 2017

    9.6
    Very good restaurant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Need more kinds of food, if it's possible

    clean, free Wi-Fi, good burger

    Stayed in February 2017

  • Reviewed: 6 December 2016

    8.3
    Beautiful town, lovely hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A double bed rather than 2 singles pushed together would have been great

    The room was clean and the service was good

    Stayed in December 2016

  • Reviewed: 14 October 2016

    9.2
    A very good hotel, so quite at night, plus good breakfast -...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A very good hotel, so quite at night, plus good breakfast - very best deal.

    Stayed in October 2016

  • Reviewed: 5 October 2016

    8.8
    Breakfast was good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wireless was gone for one day. Elevator was smelling vere bad.

    Breakfast was good. Location and bar were good.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    5.0
    - great location
    • Business trip
    • Solo traveller

    - no heating - the bathroom walls should be clean next to the shower

    - great location - somehow clean (except curtains) - bus station next to the hotel

  • Reviewed: 26 April 2016

    8.3
    Personnel was extremely kind and helpful
    • Leisure trip
    • Group

    Minor issue with unlocking door, old fashioned key that is both unlocking and opening the door.

    Personnel was extremely kind and helpful Rooms with balcony have great lake & mountain view

  • Reviewed: 10 March 2016

    6.7
    Restaurant and staff!
    • Business trip
    • Solo traveller

    Rooms, have to be renovated but the size is quite big!

    Restaurant and staff!!! The Boy at the reception is perfect! Thanks for your help to find a Restaurant

  • Reviewed: 26 January 2016

    7.1
    The quality of the food in the restaurant was excellent...
    • Leisure trip
    • Solo traveller

    When booking a room with a king size bed, one does not expect to be given a room with two separate single beds. Cobwebs and hairs from previous guests should really be removed when the room is cleaned. If you only speak English, staff will not engage with you, but return with a German speaking friend and suddenly you are acknowledged. The television does not have the capability to show English speaking programmes - appears to be only German.

    The quality of the food in the restaurant was excellent (especially their scampi). The hotel is in a excellent location and has ample hotel parking. The bar has an excellent atmosphere in the evening. A very popular venue. My room had a huge amount of wardrobe space along with a huge desk and an easy chair. Guest areas were always quiet and peaceful. The hotel provides an excellent free Wi-Fi. Breakfast is included - and whilst the waiting staff were unhelpful, the quality of the food was excellent.

  • Reviewed: 15 December 2015

    8.3
    I had a free upgrade, which is always welcome!
    • Leisure trip
    • Solo traveller

    I had a free upgrade, which is always welcome! The room was basic but comfortable and clean, and I liked the fact that bottled water was provided. There were good options for breakfast, and the location is a short walk from the station and right near the town centre.

  • Reviewed: 23 August 2015

    5.0
    The hotel was overpriced compared to other hotels we stayed...
    • Leisure trip
    • Couple

    The hotel was overpriced compared to other hotels we stayed at in Switzerland. We asked for a quiet room but even though the hotel seemed nearly empty we were put on the front above a very noisy street

  • Reviewed: 22 July 2015

    9.2
    The location is right in the center of town and so close to...
    • Leisure trip
    • Family with older children

    No air conditioning, but they provided fans (thankfully). The rooms are clean but basic.

    The location is right in the center of town and so close to the lake. Murten is the perfect medieval town oozing with charm! We had a great authentic Swiss meal and loved exploring the town.

  • Reviewed: 18 June 2015

    10
    I would recommend hotel 10 out of 10 Wi-Fi was great and I...
    • Leisure trip
    • Couple

    I would recommend hotel 10 out of 10 Wi-Fi was great and I would stay there anytime

    I would recommend hotel 10 out of 10 Wi-Fi was great and I would stay there anytime

  • Reviewed: 16 April 2015

    7.9
    Location is excellent
    • Business trip
    • Solo traveller

    Checking out was very slow - only one person. I had to have the room key revalidated each day and the length of time to have this done was too long for a modern hotel

    Location is excellent

  • Reviewed: 27 May 2016

    6.3
    Cleanliness and ample space of the Hotel room.
    • Leisure trip
    • Couple

    No Baby Bed was provided and personnel at the Hotel Restaurant could have been nicer.

    Cleanliness and ample space of the Hotel room.

  • Reviewed: 12 May 2016

    8.3
    Location
    • Leisure trip
    • Group

    No ham for breakfast

    Location

  • Reviewed: 10 May 2016

    8.3
    Great location, restaurant and bar.
    • Leisure trip
    • Couple

    Hard to find a parking spot in the evening

    Great location, restaurant and bar. Room comfortable if sparsely decorated. Staff very helpful.

  • Reviewed: 15 March 2016

    10
    Excellent beds, great bar to hang out in and excellent...
    • Leisure trip
    • Group

    nothing

    Excellent beds, great bar to hang out in and excellent breakfast. There were 12 of us and all agreed.

  • Reviewed: 28 February 2016

    9.2
    Sa situation, son confort
    • Leisure trip
    • Couple

    Sa situation, son confort

  • Reviewed: 10 November 2015

    9.2
    wonderful location, facilities, and staff.
    • Leisure trip
    • Couple

    wonderful location, facilities, and staff. Two restaurants are located onsite and both are great.

  • Reviewed: 13 September 2015

    8.3
    Very good location & pleasant staff.
    • Leisure trip
    • Couple

    Room had street noise.

    Very good location & pleasant staff.

  • Reviewed: 13 September 2015

    7.1
    Location
    • Leisure trip
    • Family with older children

    Has no AC

    Location Restaurant Staff

  • Reviewed: 7 August 2015

    10
    Location, staff, cleaning
    • Leisure trip
    • Family with young children

    Location, staff, cleaning

  • Reviewed: 20 July 2015

    9.2
    Very friendly and helpful staff!
    • Leisure trip
    • Solo traveller

    Very friendly and helpful staff!

  • Reviewed: 23 June 2015

    7.9
    pay at arrival and not before
    • Leisure trip
    • Group

    pay at arrival and not before

  • Reviewed: 9 June 2015

    7.1
    bar, cleanliness, location
    • Business trip
    • Couple

    breakfast to simple & bed is not stable.

    bar, cleanliness, location

  • Reviewed: 2 May 2015

    9.2
    Speed of check in and check out had improved since my last...
    • Business trip
    • Solo traveller

    Speed of check in and check out had improved since my last visit

  • Reviewed: 12 April 2015

    9.6
    cleanlinness, warm ambiance, helpful staff
    • Leisure trip
    • Family with older children

    nothing

    cleanlinness, warm ambiance, helpful staff

  • Reviewed: 1 March 2015

    8.8
    Clean, comfortable room, good breakfast
    • Business trip
    • Solo traveller

    Clean, comfortable room, good breakfast

  • Reviewed: 24 January 2015

    8.8
    Excelent ambient in the bar/restaurant
    • Business trip
    • Group

    Excelent ambient in the bar/restaurant

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 58

Guests also reviewed these properties: