Reviews of Hotel Fex
Via da Fex 73, 7514 Sils Maria, Switzerland
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Reviewed: March 24, 2025 · Stayed in March 2025
Verified reviewI don't really want to write all the things that I think about this hotel as I am aftraid too many people will want to go there and I want it to keep its special charm. I love everyting about this place from the rooms, to the service, food, managers and staff, the views. It feels like stepping back into the past. It is not the last time we will stay there. Thank you to all the wonderful people who work there.
Reviewed: February 23, 2025 · Stayed in February 2025
Verified reviewReviewed: January 2, 2025 · Stayed in December 2024
Verified reviewThe location is fabulous - at the end of Fex Valley, it is very very quiet and beautiful. The hotel is old but well maintained and had a lot of wonderful features. We took horses to arrive to the hotel from Sils-M. It was a lovely 50 min ride which we enjoyed a lot, especially my daughter, who was allowed to steer! The hotel offers a very good dinner and Afternoon Tea included into the HB. The breakfast was also good with a nice choice. The staff was very helpful and friendly. We took the shuttle bus back to Sils.
The shower might use some repair.
Reviewed: January 1, 2025 · Stayed in December 2024
Verified reviewOverall it was an unique and worthwhile experience. hotel was surrounded by beautiful nature and staff overall were very friendly.
it was sad that my wife got food poisoning very likely from the cheese cake dessert with the half boarded dinner plan at the Hotel the night before we left. It took a long time ( like 2 hours ) to serve the simple 3 courses meal. There was no other way to dine with there and there was no water boiler or coffee machine at the room. it was probably hard to get some help if there is an emergency in the midnight there. I hope our case just very rare but definitely there are spaces to improve.
Dear Paul Thank you for sharing your impressions with us. We are pleased to hear that you enjoyed the natural surroundings of our hotel and found our team to be friendly. We are very sorry to hear that your wife felt unwell. However, we would like to point out that we offer a 4-course menu in the evening, not a 3-course menu as mentioned in your review, wich take also a bit time. If you want do eat something different or want to hurry up you can just tell us and we will do our best as we told you at the Check in. On the evening you dined with us, we had a total of 60 guests, and there were no other reports of health issues related to the food. If you have received a medical report confirming food poisoning, we kindly ask you to share it with us so that we can thoroughly investigate the matter. Please note that symptoms of food poisoning can take between 5 to 72 hours to appear. Additionally, we provide a 24-hour emergency phone service at the reception for our guests. In case of medical emergencies, it is essential to contact emergency services directly. We value your feedback and will continue to work on improving our services to ensure our guests have a pleasant and safe stay with us.
Dear Paul Thank you for sharing your impressions with us. We are pleased to hear that you enjoyed the natural surroundings of our hotel and found our team to be friendly. We are very sorry to hear that your wife felt unwell. However, we wo… Show more
Reviewed: December 28, 2024 · Stayed in December 2024
Verified reviewReviewed: September 6, 2024 · Stayed in September 2024
Verified reviewLocation, the silence, no television , no recorded music.
Nothing
Reviewed: August 8, 2024 · Stayed in August 2024
Verified reviewReviewed: August 4, 2024 · Stayed in July 2024
Verified reviewReviewed: July 12, 2024 · Stayed in June 2024
Verified reviewOne of the best, if not the best place in Switzerland. Superb location, very friendly staff and meals made with a lot of love. Very hard to improve upon.
Reviewed: July 6, 2024 · Stayed in July 2024
Verified reviewcharming, peaceful, simple, friendly, amazing location
the breakfast was excellent. The evening meal was good but not super special
Reviewed: August 20, 2023 · Stayed in August 2023
Verified reviewThe main selling point is the location: at the end of the Fex valley. The rooms are not that big, bathrooms are basic (but more than adequate!). The other selling point is that the food and service is very good, really a cut above the rest when compared to simmilar hotels. Can only recommend it.
Reviewed: August 10, 2023 · Stayed in August 2023
Verified reviewReviewed: August 3, 2023 · Stayed in August 2023
Verified reviewReviewed: July 2, 2023 · Stayed in July 2023
Verified reviewReviewed: May 27, 2023 · Stayed in March 2023
Verified reviewReviewed: January 9, 2023 · Stayed in January 2023
Verified reviewReviewed: September 27, 2022 · Stayed in August 2022
Verified reviewVery clean, spacious, with nice view of the valley. Had some nice walks further in the valley before dinner.
Swiss dishes often aren't my preference, but I believe the quality is good.