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  5. Reviews of Four Seasons Hotel des Bergues Geneva

Reviews of Four Seasons Hotel des Bergues Geneva This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

33, Quai des Bergues, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland

#5 of 108 hotels in Geneva

Guests' Choice

Review Score

Based on 189 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Room with King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The choise of pillows could vary. They were too soft.

    Spa! especially Fatiha knows and does her job well. I like cotton peds, shower caps, bar napkins . The personel is so attentive and kind.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    There are 5 star hotels that should be 4 star hotels. This 5 star hotel deserves 6 stars!
    • Business trip
    • Family with young children
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Being super critical, the only thing we didn’t like in the hotel was the shower curtain in the bathroom - it’s cheap and sticks to your skin when showering. Gross.

    The staff were absolutely faultless

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was perfect

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Excellent hotel and friendly staff.
    • Leisure trip
    • Family with young children
    • Deluxe Room King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Location. Service . Facilities .

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    Best hotel I’ve ever stayed at
    • Leisure trip
    • Family with young children
    • Deluxe Room King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Absolutely nothing

    Everything was amazing. All the staff were so nice and so helpful. They provided everything we needed for our baby boy. Incredible hotel

    Stayed in January 2024

  • Reviewed: November 14, 2023

    10
    Just loved it.
    • Leisure trip
    • Travelers with friends
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities Cleanliness and staff service

    Stayed in November 2023

  • Reviewed: October 12, 2023

    10
    Best hotel and service in the world
    • Business trip
    • Solo traveler
    • Superior Room with King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Everything is excellent from A to Z

    Stayed in October 2023

  • Reviewed: September 4, 2023

    10
    Perfect night to start of our honeymoon
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The view

    Stayed in August 2023

  • Reviewed: July 23, 2023

    10
    Perfect!!!
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Lobby, Michelin restaurant

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Loft Studio King Bed
    • Stayed 2 nights

    Noise and the price is expensive

    Staff

    Stayed in June 2023

  • Reviewed: March 12, 2023

    10
    amazing location,staff, and service
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    amazing location, service

    Stayed in March 2023

  • Reviewed: February 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 3 nights

    nothing

    didn't have breakfast

    Stayed in February 2023

  • Reviewed: February 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Four Seasons Junior Suite King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    incredible staff

    Stayed in January 2023

  • Reviewed: February 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    concierge whatsapp

    Stayed in January 2023

  • Reviewed: January 31, 2023

    9.0
    excellent
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    no thing

    every thing

    Stayed in January 2023

  • Reviewed: January 30, 2023

    10
    super
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no

    one of the best hotel

    Stayed in January 2023

  • Reviewed: January 27, 2023

    10
    Exceptional
    • Couple
    • Deluxe Room King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    everything

    excellent

    Stayed in January 2023

  • Reviewed: January 3, 2023

    9.0
    Impressive new year holiday!
    • Leisure trip
    • Family with young children
    • Four Seasons Executive Suite king bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes I don't understand the behaviour of several staffs (restaurant for breakfast). When my family were having breakfast, my daughter wanted to go to the restroom. I left my meals and individual stuffs (book, kindle, pens on the table) to inform that we will come back soon. We have not finished our meals. However, when I came back, they cleaned everything. They thought we finished and left. It is so weird. Another morning, when I stood up to choose some food for my breakfast, they cleaned my plates with my croissants and nuts. It is quite difficult to understand why the staff needed to clean my stuffs as quick as possible. I have not finished my meals. Moreover, it is quite wasteful to throw food like that. I was very disappointed and hostly did not understand the reason.

    Perfect position at the heart of Geneva and wonderful view of Geneva lake. Easy to access public transportation, luxury-brand stores. Tranquil and relaxing atmosphere. Welcome event is very impressive with champagne, sweets, fruits and nuts. Friendly and professional staffs. Beloved suprising gifts from the hotel (free cakes, delicious sweets) everyday. Housekeeping is good (2 times of cleaning). Check in and check out are very quick. Spa, relaxing areas with swimming pool, sauna, sacuzzi are amazing. Perfect vibes for holiday. Very friendly with childen.

    Stayed in January 2023

  • Reviewed: December 18, 2022

    10
    The best hotel stay in Geneva
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    nothing!

    their attention to details is impeccable, the ambiance, the rooms, the service. loved every minute there.

    Stayed in December 2022

  • Reviewed: December 5, 2022

    9.0
    amazing experience
    • Leisure trip
    • Couple
    • Four Seasons Junior Suite King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    our 2 rooms were not the same level. the reception and duty manager did not find a solution and requested additional money for upgrade.

    Housekeeping was amazing

    Stayed in October 2022

  • Reviewed: November 24, 2022

    10
    fantastic location, top Geneva hotel with exceptional level of service
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    it was all perfect

    great breakfast with all the choices you would expect at a 5 star hotel

    Stayed in November 2022

  • Reviewed: November 16, 2022

    9.0
    The hotel is an oasis of luxury and pampered service.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was perfect.

    It is a beautiful hotel with very picturesque setting.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    10
    ur the best
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    كل شي

    Stayed in October 2022

Showing 1 - 25

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