6.1

Reviews of VISIONAPARTMENTS Lucerne - contactless check-in

16 Neustadtstrasse, 6003 Lucerne, Switzerland

  • Harry

    Reviewed: September 13, 2025 · Stayed in September 2025

    Verified review

    Not much

    Dirty apartment, cracked window, air conditioning didn’t work, fan barely worked and was coated in thick dust and dirt. Room is way smaller than pictures show. Walls were dirty and the bathroom door didn’t lock either.

  • Muhammad

    Reviewed: September 10, 2025 · Stayed in July 2025

    Verified review

    The price

    Location because you will hear sound of trains everytime and thats annoying

  • Abhishek

    Reviewed: September 7, 2025 · Stayed in September 2025

    Verified review

    Clean rooms , had all the amenities

    Rooms were too small and hardly enough space to move , toilet was small and not enough space to move

  • See the property
  • Dean

    Reviewed: September 7, 2025 · Stayed in September 2025

    Verified review

    Location

    Noise. Fake air cond in room. Fan did not work- contacted them with absolutely no response so room incredibly stuffy and hot.

  • Parichat

    Reviewed: September 7, 2025 · Stayed in September 2025

    Verified review

    Good facilities, clean and comfortable. good price.

    so far from main station and narrow room

  • 7.0 Good
    Elissa

    Reviewed: September 5, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Akanksha

    Reviewed: September 3, 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Shuo

    Reviewed: September 2, 2025 · Stayed in August 2025

    Verified review

    cheap

    size

  • Beatrice

    Reviewed: September 2, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Raut

    Reviewed: September 2, 2025 · Stayed in September 2025

    Verified review
  • Navgire

    Reviewed: September 2, 2025 · Stayed in August 2025

    Verified review

    Location.

    Room is entirely different than shown in pictures. In picures all big rooms are shown. The room was too small even for 1 person. Too congested wjen a couple stays with 3 or 4 bags. No place to move in the room. Room was too hot from inside when outside temperature was pleasant. Fan was very slow and wasn't enough for that heat. Could not keep the windows open because too much disturbance beacause of the nearest railway station. Not worth the money.

  • Kulbir

    Reviewed: August 31, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Kieva

    Reviewed: August 30, 2025 · Stayed in August 2025

    Verified review
  • Inbavani

    Reviewed: August 29, 2025 · Stayed in August 2025

    Verified review

    The contactless check-in was good. We received the access code prior to arrival. But rooms were not allocated closer to each other.

    The rooms were very small, not comfortable. Bathroom was in a wardrobe, only after searching for a while, could figure this out. Neither the fan nor the AC was working, and had to leave the windows open, but bcoz of the noise of trains could not sleep a bit. My family was desperately waiting to leave the hotel. Never had such an.experience in any of the European countries.

  • 7.0 Good
    Tanvi

    Reviewed: August 27, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Neil

    Reviewed: August 26, 2025 · Stayed in August 2025

    Verified review

    I wouldn't stay here again. The room was literally beside a railway line with trains going past every minute all day. Super noisy. The room was also very hot and there was no air conditioning. Very unpleasant stay.

  • 3.0 Poor
    Brituparna

    Reviewed: August 24, 2025 · Stayed in August 2025

    Verified review

    Location is ok

    Checkin process was disturbing, bathroom had a foul smell. No electric kettle was supplied even though mention on booking.com during booking

  • 5.0 Fair
    Burns

    Reviewed: August 23, 2025 · Stayed in July 2025

    Verified review
  • See the property
  • Janina

    Reviewed: August 23, 2025 · Stayed in July 2025

    Verified review

    The smell in the building.

  • Hugo

    Reviewed: August 22, 2025 · Stayed in July 2025

    Verified review
  • Karen

    Reviewed: August 20, 2025 · Stayed in August 2025

    Verified review

    The apartment was absolutely spotless. The cleaners had done a fantastic job. There are free good quality washing machines and dryers in the basement. The kitchen was well enough equipped and clean. The bed was comfortable. We didn't find the train noise a big problem, we just used earplugs at night.

    It was ridiculously hot. Even with the windows open (note there is a tall thin window that opens completely, hidden behind one of the curtains) the room just didn't cool down at all, even at night after a thunderstorm. There was a fan, which helped, but it was still much too hot to sleep well. It was perhaps 28 degrees outside in the day, with a breeze, 18 at night, but the room was hot enough that we were sweating just sitting still - it was definitely well over 30 degrees. There is just no way to get cooler air to move into the room. We knew there wasn't any A/C, but the building seems to be designed to hold heat. It's such a shame as the apartment is otherwise good. Other minor issues - only one chair - if you cook, one person has to sit on the bed to eat. It feels like it should be possible to supply two chairs given the table is big enough! The shower was fine but you need to be careful with the door to avoid flooding the floor. It can also change temperature without warning but at least the pressure is good.

  • See the property
  • Ashish

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review

    Nothing

    Everything

  • Rajdeep

    Reviewed: August 19, 2025 · Stayed in July 2025

    Verified review
  • Barry

    Reviewed: August 18, 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Jānis

    Reviewed: August 18, 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...