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Reviews of Grand Resort Bad Ragaz 5 stars

Grand Resort Bad Ragaz, 7310 Bad Ragaz, Switzerland

#3 of 17 hotels in Bad Ragaz

Guests' Choice

Review score

Based on 288 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8

  • Free WiFi

    9.1

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Showing 1 - 69

  • Reviewed: 24 June 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Having to go home! Could have stayed forever!

    The whole place was sublime! Every detail for comfort and enjoyment was meticulously judged and provided for! The whole place and the people working there were beyond fantastic. Thank you so much gorgeous Bad Regaz staff.

    Stayed in June 2018

  • Reviewed: 20 June 2018

    • Couple
    • Grand Deluxe Room
    • Stayed 4 nights

    Not a lot-apart from the cost of drinks in the bar /Hotel Very very pricey, mixers in your spirits was around £7.50!! OUCH

    The Hotel upgraded us as for our 30th Anniversary

    Stayed in June 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Children up to 16!!! (It's very strange) not allowed to visit the main thermal pool!!! Young men must go to kids poll to play with other kids from 0 to 16!!!! Very bad!

    Luxurious and peaceful place to relax, visit SPA, swim in thermal water, have every day physical training, walk among mountains, get medical treatment, eat gourmet food.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Olives d’or restaurant served poor food - I had quinoa salad and avocado - minuscule portion of poorly plated food - costing approx £27 . The Swiss restaurant was closed all week. Chinese restaurant was very good but also closed two days a week.

    Friendly staff; very spacious comfortable room; amazing facilities

    Stayed in May 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    very soft beds. the bed sheets were not clean Would suggest a better deal on the golf course.

    the effort made by the staff and property (fruit bowls at public places, newspapers, easy access to all parts of the resort). All facilities included

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Nothing really!!!! Everything were so good!!!!

    It is a top-rated hotel that not many people know about. It is a secret hideaway hotel for us. Breakfast area also is so elegant!!!!! "Words cannot explain the experience!!!!" +++Must bring your swimming suit +++

    Stayed in April 2018

  • Reviewed: 23 November 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower, every so often and for the briefest of moments, got scalding hot.

    Very well appointed rooms, excellent selection of restaurants, close to a very pretty walk, very nice gardens, exceptional spa; all topped off by genial, eager to impress staff.

    Stayed in November 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Not one thing

    Everything and everybody at the Grand Resort, Bad Ragaz, Switzerland 🇨🇭 exceeded our expectations. Fresh flowers and fruit are everywhere. Staff is everywhere to serve. Royalty from all over the world spend months at the resort. They treated us no differently. For 10 days, we were the king, queen and princess from Adrian, MI and that is a grand way to live.

    Stayed in November 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The management may consider to not have very young children and their maid playing in the indoor spa but rather at outdoor pool facilities. The management may consider to work on a restaurants rotation rather to have all of them open , serving food in and on the terrasse and by this it will concentrate the Human Resources..i had to wait one hour for my starter and one hour for my main course... in a half full restaurant..

    The efficiency of the front office staff in general as well as the food and Beverage. All where very kind and helpful. The spotless cleaness of the installation and room.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 6 nights

    8 thugs - bodyguard for a celebrity guest - hung around all the time ogling all the women and making disparaging remarks about all women over 30 and more than 60 kilos. Also barged in the gym and used the equipment without respect for other guests. Very off-putting

    Pool and gym were excellent

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Solo traveller
    • Spa Loft
    • Stayed 7 nights
    • Submitted via mobile

    Some of the decor a bit dates in older sections. Not much restaurant or night life

    Incredible resort and beautiful town and location. Fabulous modern spa suite rooms. Excellent spa and spa services. Impeccable swiss service. The personal butler service was very helpful.

    Stayed in July 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The fact I can't live there forever!

    expensive luxury but simply perfect. Every detail was perfect and we fell in love with the resort and everything about it. Most amazing place we have ever been to....

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Loved the location Warm welcome by happy staff All staff are helpful especially Erol, he recommended for us locations & restaurant really it was great. We were very happy & pleased we wish to extend our stay more.

    Stayed in May 2017

  • Reviewed: 6 May 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast has limited options, no Halal meats, bed was having a sound whenever moving at night.

    Loved the location of the resort, quiet area, lovely forest to explore, great for relaxation, Therme experience is amazing, sevi e is Superb, all staff are helpful especially Irol our concierge he is amazing!

    Stayed in May 2017

  • Reviewed: 17 January 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The bed is too hard. It may not be the hotel's fault. Many hotels in Europe tend to have beds that are too hard for North Americans. We were disappointed with the limited vegetarian selection in the restaurants.

    Great place for total rest and relaxation. The wellness spa is fantastic: the thermal bath, sauna, steam room, fitness room,etc. The facilities are very clean and well maintained. Excellent breakfast. Great service, very courteous staff.

    Stayed in January 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Nothing.

    Welcome drink on arrival, fruits and water in the room, Christmas atmosphere in and around the hotel, pillow menu, quietness, swimming pools, spa. Valet parking. Gift cookies on Christmas Eve with beautiful box. Impeccable service in the restaurants and spa center. Quick response of receptionist to my questions and needs. Nice food and decorations in the restaurants. Walk after dinner in the complex between the different buildings and window shopping:-)

    Stayed in December 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air in my room was way too dry, making me sleep badly.

    Excellent location with good spa and easy access to the public spa. Good restaurants on site Nice views

    Stayed in October 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 2 nights

    Kids under 3 are not allowed in the warm pool.

    1.The hotel is stylish redesigned and makes one feel cozy and comfortable at the five stars level. 2.SPA area is spacious and modern. 3.Attentive staff and modern large rooms. 4.Excellent breakfast buffet and variety of restaurants for diner. 5.Wi-Fi is free and speedy. 6.Rent a bike.

    Stayed in August 2016

  • Reviewed: 20 August 2016

    • Couple
    • Deluxe Double Room
    • Stayed 9 nights

    Bed worst thing in this hotel, the whole family to have a double, and uncomfortable I asked for a room with carpets have not been provided , but the lovely restaurant choices are few when you stay long

    The surrounding area is so wonderful, A distinctive place in the breakfast restaurant

    Stayed in August 2016

  • Reviewed: 1 June 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Bathroom lighting is too bright.

    The mineral spa is fantastic.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    outstanding

    Stayed in May 2018

  • Reviewed: 19 May 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    There is no other pool in the world like Tamina Therme.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    You'd be a tough critic to find fault with this hotel

    The way a hotel should be ... luxury, efficiency, choice, service, comfort.

    Stayed in April 2018

  • Reviewed: 18 April 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel

    Stayed in April 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed for us could have been one piece instead of 2 linked

    Great atmosphere

    Stayed in March 2018

  • Reviewed: 11 February 2018

    • Solo traveller
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Special thank you to Dr Burgner

    Staff is very professional helpful and friendly. Bar excellent with a cute bartender))

    Stayed in February 2018

  • Reviewed: 2 January 2018

    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Noise - scraping ice off pavements at 7am , housekeeping staff banging scraping furniture at 8am, too early for a holiday

    Everything is impeccable

    Stayed in December 2017

  • Reviewed: 16 December 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I like it very much!!!

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds are excellent

    Stayed in November 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is away from the city

    I liked the hotel hospitality and interior design

    Stayed in August 2017

  • Reviewed: 13 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Spa, pool, rooms, restaurant, staff, territory — everything is great. Thank you for such a good stay!

    Stayed in June 2017

  • Reviewed: 1 June 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    fantastic place

    Stayed in May 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Couple
    • Spa Loft
    • Stayed 1 night
    • Submitted via mobile

    Best of the Best ever.

    Stayed in May 2017

  • Reviewed: 1 January 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights

    Too many hiccups from arrival all the way to check out. For a two night stay I had too many incidents

    Variety of food options

    Stayed in December 2016

  • Reviewed: 7 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Transfer is too expensive

    Good personal Very comfortable Excelent different restaurants

    Stayed in November 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    SINGLE SINK

    -CONCERNED STAFF -EXCELLENT DINNER EXPERIENCE (BLUE RM) -SPA

    Stayed in October 2016

  • Reviewed: 30 September 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, friendly staff, facilities, spa, restaurants

    Stayed in September 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price is a little bit high

    Every thing

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    Dont have anything to complain

    Hello, If you have offers for golf and hotel, please let Us know.in future . We love playing golf and golf tournaments

  • Reviewed: 17 May 2016

    • Leisure trip
    • Couple

    It's an expensive option but it was the splurge of our trip.

    We were on our honeymoon and the staff went out of their way to make the stay special- so many wonderful details! We spent the day at the spa-it was wonderful!

  • Reviewed: 12 March 2016

    • Leisure trip
    • Solo traveller

    I had arranged for a late checkout, which reception did not take down; they called me and wanted to through be out of the room very rudely ... that is NOT 5-star-standard

    Amazing spa, sauna and pool area, huge, beautiful, creative; nice group fitness classes, beautiful room and wonderful breakfast

  • Reviewed: 23 February 2016

    • Leisure trip
    • Couple

    we were celebrating our 30th anniversary and they gave us the feeling of being special, preparing our suite "honeymoon like" with rose petals, champagne - just wonderful

  • Reviewed: 14 February 2016

    • Couple

    terrible medical center. unqualified personnel (not even know how to take blood tests, spoiled veins) ... terrible ... the doctor is not good work between the medical center and a restaurant (complete program detox diet and lack of customer account clinical indications). inflated price tag for health services at times. even if the communication failure procedures with no skill and unskilled staff still no data Made Services included in the bill, to the complaints and profaned quality services complete disregard. Hotel location for the restaurant and leisure complex great! Medical Center is awful, not professionally, not competent, not qualitatively, without responsibility - awful !!!! not who do not recommend to use the medical center to do no harm to your health !!!! inflated price tag is ten times more ... well it mereno Grand Palace Dr. Chennault !!!

    nice new restaurant, great food and quality service ... not a lot of lame. want to taste the specific dishes ... aggressively (without Appeal) recommended a tasting menu. a long feed. good meeting in a train station, an expensive new car and friendly staff.

  • Reviewed: 14 November 2015

    • Solo traveller

    It was very expensive.

    The private spa and pool is accessable via the elevator right from the room. The grounds are amazing, various restaurants and types of food offered on the property. It is like a city, it has everything, great location, within walking distance to other cafes and local art installation.

  • Reviewed: 25 October 2015

    • Leisure trip
    • Group

    The music at the bar was missing but I guess we got there very late too. If you are looking for a place to relax is perfect.

    I love everything of this hotel. Amazing costumer service. Super modern. Clean. Beautiful design. Beautiful spa and amazing surroundings!!!

  • Reviewed: 19 May 2015

    • Leisure trip
    • Couple

    Difficult to know where to checkin given booking didn't indicate which of the two locations we were in. Afternoon-evening spa time could have had a period without kids. Breakfast was adequate but not as inclusive as other 5* places internationally.

    Our two-level upgrade to a room with an exceptional view and terrace was super! Room was spacious and well-equipped. Spa pools and saunas were lovely. General ambiance was friendly and unpretentious. Dinner in the room (or terrace) was great and not overpriced.

  • Reviewed: 14 April 2015

    • Leisure trip
    • Solo traveller

    What free WiFi? they didn't mention it. Over manicured grounds and very golf clubby. I imagine it would feel like The Prisoner after a few days.

    Very kind and helpful staff. Lovely food with plenty of chillis in the Asian restaurant (rare in Switzerland). The Spa is really nice and I had a great massage.

  • Reviewed: 26 March 2015

    • Leisure trip
    • Couple

    This hotel with its wonderful natural spring water in abundance and its calm, pure environment is close to some notion of heaven. But what makes it far superior to any other 5 star hotel we have stayed in is the staff. Their easy professionalism and unobtrusive dedication to each guest's good experience is unsurpassed.

  • Reviewed: 25 May 2016

    • Business trip
    • Couple

    The check in procedure is a joke. All the rest is fine.

    Nothing to complain. Just a great place. Except the check in!

  • Reviewed: 13 May 2016

    • Leisure trip
    • Couple

    Nothing

    The inside the hotel mineral pool and spa very luxurious and private very professional and friendly staff beautiful hotel

  • Reviewed: 3 May 2016

    • Leisure trip
    • Couple

    Warm welcome by competent staff. The spa. Enjoyed excellent dinner in the restaurant Namun

  • Reviewed: 24 April 2016

    • Couple

    prices

    everything, less pricing

  • Reviewed: 24 March 2016

    • Leisure trip
    • Solo traveller

    Good spa and services

  • Reviewed: 1 March 2016

    • Leisure trip
    • Couple

    Everything has been perfect ¡¡¡¡ Beautifull palce, hotel and relax an d calm

  • Reviewed: 19 January 2016

    • Leisure trip
    • Couple

    Not much to say

    Spa, Restaurants, Service personell

  • Reviewed: 12 January 2016

    • Leisure trip
    • Couple

    Breakfast was great, room very silent and very clean.

  • Reviewed: 29 December 2015

    • Family with young children

    Nil

    Silent and good services

  • Reviewed: 19 November 2015

    • Solo traveller

    I like the places, and good services.

  • Reviewed: 17 September 2015

    • Business trip
    • Couple

    Simply superb. An excellent stay.

  • Reviewed: 30 August 2015

    • Leisure trip
    • Solo traveller

    there wasn't air conditions in the rooms .

    I like the staff helpful ,they were so fast in their service , the resort was so calm and beautiful .

  • Reviewed: 27 August 2015

    • Leisure trip
    • Couple

    -

    everything

  • Reviewed: 16 August 2015

    • Leisure trip
    • Couple

    everything great

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    everything

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    nothing!

    Everything

  • Reviewed: 26 July 2015

    • Leisure trip
    • Family with older children

    None

    The location

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    Amazing hotel, very good location, very friendly staff, good restaurants, very nice spa.

  • Reviewed: 9 March 2015

    • Leisure trip
    • Couple

    hot spring, casino and hotel service

  • Reviewed: 11 February 2015

    • Leisure trip
    • Family with young children

    Children not allowed in the main pool till 1500

    An excellent place to relax and live a healthy life

There are also 23 reviews without text. These impact the overall review score.

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