This time the beds and pillows weren't as comfortable as I remember from our last visit, but it's a stellar hotel and the rooms are great!

Les Trois Rois is a fantastic hotel and whether or not we stay there when in Basel, we always make a point of going to the bar - it's fabulous!

Stayed in August 2025

Nothing

Location

Stayed in August 2025

Bit pricey.

Lovely old hotel with amazing history. Well restored and functional.

Stayed in July 2025

Called room service twice, no response. Service in the restaurant wasn’t as good as we expected.

The location, the decor, the comfort, the food.

Stayed in July 2025

The new wellness are could have had a better plug pool, especially with the roof top overviewing the great city view!

It is not my first time to stay in Les Trois Rois, but this time was more special and impressive after trying the Blumenrain suit designed by Herzog & de Meuron … just wow! It is a unique experience to get inspired of design details, combined with elite service! It is setting a new benchmark mark of hospitality!

Stayed in July 2025

NA

Wonderful location overlooking the River. The staff is very well trained, for which I am always grateful when I travel

Stayed in June 2025

It’s genuinely difficult to find anything we didn’t like about this hotel. If I were being very picky, I’d mention that it would have been convenient to have USB sockets in the room for charging devices. Also, while the provided toiletries were high quality, they came in large, refillable containers, it would’ve been a nice touch to have smaller, take-home versions available.

This hotel offers ultimate luxury from start to finish. The style is traditional, everything is impeccably maintained, and the entire place is spotless. The staff were exceptional, always greeting us with a smile and being incredibly helpful and accommodating. The food was delicious, the cocktails were perfect, and the breakfast, cakes, and other treats were outstanding. Our room was extremely comfortable and very quiet. Every piece of furniture and every detail had clearly been thoughtfully considered and was in perfect condition. They provided robes, slippers, shoehorns, an umbrella, and more. The welcome treats included fresh fruit, chocolates, and a little Eurovision-themed cake. In the evenings, they tidied the room for turndown service, closed the curtains, and neatly arranged our belongings. The corridors were carpeted with a thick central runner, which meant we never heard anyone passing by, even though the hotel was fully booked. We were also given a jar of hotel jam to take away with us and we can't wait to try it. If you’re considering this hotel and can afford the price tag, you will not be disappointed. Book it.

Stayed in May 2025

there is no kettle in the room

the door man was amazing this is my 2nd visit and he is always beyond helpful , he is the one who speaks excellent English and whit hair

Stayed in March 2025

Bed could have been a little softer and you do hear the trams if you are on the city-side of the building

Absolutely outstanding hotel fully deserving its 5 start rating. Bar and brasserie are incredible and there seemed to be more staff than guests. Old-school charm rather than modernist...lots of wood paneling rather than glass and metal adds to the character. Breakfast is one of the best Ive had in Switzerland...but at 50CHF it has to be. You need to be a little careful as it is very easy to spend serious amounts of money in the hotel on top of your room cost.....but you get what you pay for. Perhaps for a special occasion rather than a standard business trip. By far the best hotel in Basel.

Stayed in February 2025

I thought the breakfast was OK but not for a 5 star hotel. Otherwise everything was of the highest standards

Stayed in October 2024

This is a classic grand hotel with exceptional levels of comfort and service.

Stayed in September 2024

So beautiful and 1st class

Stayed in August 2024

It was 100 percent supberb.

The ambience, the staff, the welcoming from start to finish and our concierge, Lina was exceptional.

Stayed in August 2024

Historical and very beautiful hotel with truly 5 stars service. The Restaurant Cheval Blanc is exceptional and we have a lovely evening. The location is great and near the Mittlere Brücke.

Stayed in July 2024

Perfection

Stayed in July 2024

Nothing

Absolute top quality in every aspect

Stayed in July 2024

It was a perfect stay - the room was spacious, the view was beautiful, the personnel was very kind. The food in the restaurant Cheval Blanc (3 Micheline stars) in the hotel was extraordinary, absolutely amazing. The bar and the brasserie were also fantastic.

Stayed in July 2024

Could've exempt charging for car parking.

The staff was really courteous and generous with all amenities, the room had a regal look about it, and the breakfast had a lavish spread. All in all, it was remarkable!

Stayed in June 2024

Felt there brasserie was overpriced and living on reputation

1st class old luxury in modern world wit grand setting on the river

Stayed in June 2024

All was amazing from the first moment of arriving tiil the departure .

Stayed in June 2024

Extremely clean. Decoratively it was beautiful.

Stayed in May 2024

Unable to stream Netflix or connect anything on the TV and no movies to buy, which was a shame. Plus most UK channels only worked during the day, for some reason.

Hotel is beautiful, staff so friendly & helpful. Room stylish and spacious. Afternoon tea was delicious & so were the toiletries.

Stayed in April 2024

Absolutely nothing

Never have I visited a more friendly hotel

Stayed in April 2024

As in many hotels, we found the duvets became excessively warm during the night.

Outstanding location on the Rhine and close to the city centre, lovely room, great brasserie and bar and excellent breakfasts. The staff could not have been more charming or helpful.

Stayed in March 2024