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Reviews of H4 Hotel Arcadia Locarno 4 stars

Lungolago G. Motta, 6600 Locarno, Switzerland

#21 of 38 hotels in Locarno

Guests' Choice

Review score

Based on 993 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    9.2

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Showing 1 - 75

  • Reviewed: 16 October 2018

    10
    Very enjoyable stay ,would recommend and would return.
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Free upgrade,fabulous view,great service.We had time to enjoy both the pool and rooftop terrace. Great room facilities,friendly and helpful staff,good choice at breakfast.

    Stayed in September 2018

  • Reviewed: 8 October 2018

    9.6
    Excellent service.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Restaurant staff could have been friendly. It felt like we were completely ignored.

    Excellent service. Room was ready before we arrived. Extra bed was made. Kids loved their little gifts!

    Stayed in October 2018

  • Reviewed: 22 September 2018

    7.5
    Friendly staff & upgraded room to better position .
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 5 nights
    • Submitted via mobile

    Need to lock access from street at night as some youths jumped in pool & woke everyone up Breakfast should have been included for price

    Friendly staff & upgraded room to better position . Great position & facilities

    Stayed in September 2018

  • Reviewed: 8 September 2018

    10
    THIS WAS OUR 4TH VISIT TO THE H4 HOTEL ALL THE WAY FROM...
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 5 nights

    THIS WAS OUR 4TH VISIT TO THE H4 HOTEL ALL THE WAY FROM SOUTH AFRICA AND WE ALWAYS HAVE SUCH A GREAT TIME. WHEN YOU WANT TO START THE DAY WITH A LAVISH BREAKFAST YOU HAVE TO BE AT THE H4 HOTEL. THE SERVICE IS EXCELLENT.

    Stayed in August 2018

  • Reviewed: 8 September 2018

    10
    great stay at the H4 Arcadia
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 5 nights
    • Submitted via mobile

    delicious breakfast; breads wonderful; coffee very good; NO long wait at the coffee machines. tasty dinner meals; good quality products; salad and antipasti super. received an upgrade from a deluxe lakeview double room to a deluxe lakeview apartment. So comfortable - what more could one ask for...

    Stayed in September 2018

  • Reviewed: 31 August 2018

    9.6
    Very kind and professional staff .
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Very kind and professional staff . Especially Nadia on the reception. Tasty breakfast ! Clean and comfortable room . Make sure to get the one facing the lake .

    Stayed in August 2018

  • Reviewed: 5 July 2018

    10
    The breakfast was awesome with some of the best scrambled...
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Mountain View
    • Stayed 3 nights

    The breakfast was awesome with some of the best scrambled eggs I've ever had. The staff was very friendly and helpful. The room was much larger than the average European hotel room. And I loved having my choice of bikes to ride every morning. The location couldn't have been better, right on the lake, close to the train station and many great restaurants.

    Stayed in June 2018

  • Reviewed: 4 July 2018

    10
    Great Hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 1 night
    • Submitted via mobile

    We had some problem finding the nutella on the buffet in the beginning

    Went there with my girlfriend for one night. We had an apartment overlooking the lake and it was wonderful. Breakfast was great and the staff was really nice. Would recommend!

    Stayed in July 2018

  • Reviewed: 19 May 2018

    9.2
    Location, staff and accomodations were a 10
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The hard mattress. Everything else was super.

    The breakfast was wonderful and included made to order fried eggs! The room had a small kitchenette area, balcony overlooking the lake and the most storage space I've ever seen in a hotel. The only complaint is that the bed was a little hard.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    9.6
    Comfortable rooms with great views
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Lateral Lake View
    • Stayed 4 nights

    Located a short walk from the train station. Beautiful, modern, clean and comfortable rooms. Views of the lake from the balcony are stunning. Breakfast is better than in most Swiss hotels with hot and cold foods.

    Stayed in May 2018

  • Reviewed: 15 May 2018

    5.4
    I will tell my friends to stay away
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 2 nights

    The room was stinky! Sewers/Ventilation smells from other rooms. Unacceptable for a 250 euros a night hotel. I regret my choice to stay there. I was initially offered a noisy room, had to argue for a room that is not directly above reception/entrance. As it is a family hotel, the pool is small and crowded. In my opinion, breakfast was just OK. Almost skipped it the second day.

    The location in Locarno is truly good! right at the lake and close to the old town and train station.

    Stayed in May 2018

  • Reviewed: 19 April 2018

    8.8
    Great location, great staff, amazing views.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Lateral Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The reception area/lobby looks a bit old. The rooms are much better.

    The room was good, clean. The staff is great, welcoming and very helpful. Good food in the restaurant. Nice terrace.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    10
    Hotel Arcadia in Locarno was just wonderful. Friendly, helpful staff and nice rooms and food.
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night

    Our room was nice size, very comfortable. The staff were very friendly and nice. We would stay there again, good location. Loved the breakfast the next day. Best "continental" breakfast I've ever had. Really nice cold cuts, breads, yogurt, all of it was just wonderful.

    Stayed in March 2018

  • Reviewed: 31 March 2018

    7.9
    expensive
    • Business trip
    • Solo traveller
    • Superior Double Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    The beds were very firm. Too expensive, I felt like they could have made my experience a whole lot better by providing a room with a lview complimentary instead of making me pay 40 more euros. I am a member of H club and thought I would be treated better, the hotel was empty, I wa the only one at breakfast for 4 of the 5 days.

    The rooms were a great size and comfortable.

    Stayed in March 2018

  • Reviewed: 18 September 2017

    10
    Excellent all round, great staff, fine lakeside location.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Mountain View
    • Stayed 2 nights

    1st class all round, excellent location lakeside, easy to get to mountain railways/funicular, hill walks/treks, museums, cafes restaurants, etc.

    Stayed in August 2017

  • Reviewed: 16 September 2017

    7.5
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Apartment Lake Side (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    Parking is terrible at the property, one it at the reception was rude but he later apologized with a fruit basket. Food options and very expensive dinner

    Great view of the lake from balcony, comfortable beds, good wifi, nice play area for kids, and friendly staff

    Stayed in August 2017

  • Reviewed: 4 September 2017

    8.3
    Perfect location, super clean and big rooms
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 1 night
    • Submitted via mobile

    Parking works with metallic ramps which don't work for low cars. Staff didn't explain how I had to park and how the parking worked (weird if you haven't seen it before) - they should explain you need to park backwards. Staff at front desk were not very knowledgeable.

    Great location. Very clean and huge rooms - new bathroom and great shower

    Stayed in September 2017

  • Reviewed: 3 September 2017

    10
    The hotel was in an excellent location and we had a lovely...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side
    • Stayed 3 nights
    • Submitted via mobile

    We did find it very expensive in the area for food and drinks.

    The hotel was in an excellent location and we had a lovely view of the lake would stay again.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    8.8
    - it was clean, staff was nice, location - right in front of...
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 2 nights

    - the sauna & spa facilities are not within the hotel, but in a nearby hotel.

    - it was clean, staff was nice, location - right in front of the lake

    Stayed in August 2017

  • Reviewed: 27 August 2017

    9.2
    Excelent hotel just opposite Lake Maggiore and 5 minutes...
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 1 night

    Nothing

    Excelent hotel just opposite Lake Maggiore and 5 minutes walk from Piazza Grande, main square of Locarno. We got a last minute offer with a discount and breakfast included. In addition to the offer, we were upgraded without asking to a suite with a terrace, views to the lake. Comfortable beds, excelent buffet breakfast with plenty of good food, and good service. Free rental bikes. Nothing to complain.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    8.8
    It's a perfect hotel for your stay at the Locarno film festival.
    • Leisure trip
    • Group
    • Comfort Apartment (2 Adults + 2 Children)
    • Stayed 3 nights

    The baths are a bit old-fashioned, but everything still works, so why change?

    The location is phantastic. We had a room with lake view. The apartments have spacious balconies. The service is very kind and attentive.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    7.1
    Great Location, horrific prices. This is not against the hotel but for those not familiar with Swiss costs for food and.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Location not as the pictures would appear. Very clean and tidy with pleasant staff.

    On the lake with fantastic views but the road in between the hotel and the lake was not obvious on the photos and was noisy.

    Stayed in August 2017

  • Reviewed: 25 April 2017

    7.1
    A Hotel perfect for families with small children.
    • Leisure trip
    • Family with young children
    • Deluxe Apartment Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights

    I understood from the web-page that I had reserved a suite with two bedrooms, and I expected there would be three rooms in total. Instead it is a suite with two rooms. The living room is converted to a second bedroom. The so-called kitchen in reality is non-existent, because the stove and oven have been removed, it is not even possible to have a tea. A refrigerator, a coffee machine and a sink are there and a lot of empty kitchen closets.... Why keep them? Our three daughters slept on the sleeping coaches, that were hard. The location is noisy, there is quite some traffic on the road outside, and one night there was a dancing boat out on the lake, that we could hear well. We were there in April, I guess later on in the summer it will be even more noisy. The food at the Restaurant except for the breakfast was OK, not great. The portions were really small and I had the vegetarian curry, with little rice and it was not good. We had the feeling there were too few waiters in the Restaurant and too few people at the Reception, in the morning there was a long line of people lining up for questions, bill setting,... I had a question, but I gave up. We left the car in the garage from the second day on and also the third day, because we left at 13:00, so we had to pay 2 days in the garage at 18 CHF/night.. for a room 400 CHF / night. I heard that the Hotel has ca 300 beds, so it is a Hotel catering to a lot of people, if you like that, it is great.

    The location is great, central, on the lake, with a big swimming pool and a closed garden with a nice play ground for children. The center of Locarno can be reached by foot, also the pier where the ships on the Lago Maggiore depart is in walking distance. The two rooms were very large, with a lot of sunshine, a nice balcony with chairs and hangers, great view on the lake and a great amount of storage place. There is a table with 4 chairs, big enough for our family to sit down and have a drink together. The room was spotless clean, we got jam and wine as a present, that was very thoughtful. There is a restaurant, that serves food for breakfast, lunch and dinners. Breakfast is buffet-style, with a large food variation from hot to cold, fruits, eggs, ....everything your heart desires. Lunch and dinner are served either a la Cart or buffet-style. On the roof there is a nice terrace with chairs, towels, and lemonade, from where it is possible to enjoy a great view of the lake and the surroundings. It is a great Hotel for families with small children.

    Stayed in April 2017

  • Reviewed: 18 April 2017

    7.9
    Good hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    There was no soya milk available which can become dramatic when you and your kids do drink anything else for breakfast. They have normal milk available vy default next to the fruits juices, but that is all. You need to ask for different types of milk, such as soya. Despite this, breakfast has huge selection and a great birchermuesli!!

    Good location and very spacious room. Great for kids and they do appreciate kids and offer entertainment for the kids with outside park.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    7.1
    The breakfast buffet was great.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The reception service was a bit slow. The staff were nice enough, but perhaps understaffed at the times we needed their help.

    The breakfast buffet was great. It was worth paying extra for the lake view. We initially had a mountain view room but didn't like it, because there were lots of buildings blocking the view so we upgraded. Our son enjoyed playing in the playground out front.

    Stayed in April 2017

  • Reviewed: 30 March 2017

    10
    Just perfect
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 1 night

    We really liked everything about this hotel. Great location, good breakfast and the stuff was very friendly! We really enjoyed our stay and we will come back.

    Stayed in March 2017

  • Reviewed: 20 March 2017

    9.2
    Great stay!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The location was superb! Second to none were the reception stuff who accommodated every request and were extremely helpful! The room was spotless and well renovated. Breakfast was very satisfactory!

    Stayed in March 2017

  • Reviewed: 31 October 2016

    7.9
    Nice hotel for a semi long family trip
    • Leisure trip
    • Family with young children
    • Comfort Apartment (2 Adults + 1 Child)
    • Stayed 2 nights

    Poor amenities in the room Water pressure in the bath Noisy air-conditioning system

    The lake view and spacious balcony Fresh and almost diverse breakfast Welcoming and informative staff

    Stayed in October 2016

  • Reviewed: 29 October 2016

    6.3
    Fair hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side
    • Stayed 3 nights

    Average breakfast. Only one elevator working (and one "out of service" during entire stay). Free minibar with soft drinks, although supposed to be filled every day, was refilled only 50% of the time.

    Good lake-side location. Spacious room (family room). Confortable underground parking (15 CHF per night).

    Stayed in October 2016

  • Reviewed: 4 October 2018

    9.6
    enjoyable hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side
    • Stayed 3 nights

    small elevators

    great meatballs at the breakfast buffet

    Stayed in September 2018

  • Reviewed: 4 October 2018

    6.3
    I didnt like the parking area for my car there was no...
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    I didnt like the parking area for my car there was no parking.

    Stayed in October 2018

  • Reviewed: 25 September 2018

    10
    Perfectly situated with a wonderful lakeview.
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Perfectly situated with a wonderful lakeview. Loevely outside breakfast area close to the pool in a very relaxing atmosphere.

    Stayed in September 2018

  • Reviewed: 24 September 2018

    10
    I would love to comeback!!!
    • Leisure trip
    • Group
    • Superior Double Room with Lateral Lake View
    • Stayed 2 nights
    • Submitted via mobile

    I can’t even think of anything... everything was perfect!!!

    The room with the balcony and the lake view was amazing!!!

    Stayed in September 2018

  • Reviewed: 5 September 2018

    10
    The room was spacious, a bed was plush, we liked our...
    • Leisure trip
    • Group
    • Superior Double Room with Mountain View
    • Stayed 3 nights

    I was sad, that it was not possible to swim in the lake- the access was dangerous.

    The room was spacious, a bed was plush, we liked our balcony.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.2
    Nice hotel for a break in Ticino
    • Leisure trip
    • Family with young children
    • Comfort Apartment (2 Adults + 2 Children)
    • Stayed 2 nights

    Furniture a bit old in the apartment, but nothing to complain.

    Tasty breakfast. Staff very friendly and helpful. Good for families.

    Stayed in August 2018

  • Reviewed: 24 August 2018

    9.2
    Huge room, more an apartment than a hotel room, but it was...
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very limited space to put things in the bathroom.

    Huge room, more an apartment than a hotel room, but it was an upgrade from the room we had booked.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    7.5
    Location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room Lake Side
    • Stayed 2 nights

    Bathroom Shower over bath. the whole bathroom is badly designed.

    Location

    Stayed in July 2018

  • Reviewed: 2 August 2018

    9.2
    All the facilities for children
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    All the facilities for children

    Stayed in July 2018

  • Reviewed: 23 July 2018

    9.6
    Great location parking available
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    A little bit expensive but all hotels are when the concerts are on

    Great location parking available

    Stayed in July 2018

  • Reviewed: 19 July 2018

    7.9
    18 CHF for a small parking space where I had to get out on...
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 1 night

    18 CHF for a small parking space where I had to get out on the passenger seat...

    Stayed in July 2018

  • Reviewed: 15 July 2018

    7.5
    Super Location and super Hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 2 nights

    nothing

    Breakfast

    Stayed in July 2018

  • Reviewed: 13 July 2018

    10
    everything, friendly staff, perfect location, great breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    everything, friendly staff, perfect location, great breakfast

    Stayed in July 2018

  • Reviewed: 11 July 2018

    10
    Great location, very nice room, beautiful view, pleasant...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Buffet dinner on Friday was poorer than expected

    Great location, very nice room, beautiful view, pleasant outdoor pool

    Stayed in July 2018

  • Reviewed: 28 May 2018

    8.3
    Very near Harbor
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Restaurant not so good Breakfast ok

    Very near Harbor

    Stayed in May 2018

  • Reviewed: 24 May 2018

    9.6
    The hotel has a great lake view and comfy beds!
    • Leisure trip
    • Family with young children
    • Comfort Apartment (2 Adults + 1 Child)
    • Stayed 2 nights

    The hotel has a great lake view and comfy beds! My kids loved the pool!

    Stayed in May 2018

  • Reviewed: 1 May 2018

    9.2
    The view from our room was amazing!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The view from our room was amazing! The room was spacious with a little kitchen.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    9.6
    Sunny terrasse, kitchenette in room, baby bed, balcony,...
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Sunny terrasse, kitchenette in room, baby bed, balcony, quietness, roof top terrasse

    Stayed in April 2018

  • Reviewed: 3 April 2018

    10
    Exceed my initial expectation! Absolutely recommend and I’ll come back again.
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 1 night
    • Submitted via mobile

    The staff are very friendly and always helpful with a valuable advices!

    Stayed in April 2018

  • Reviewed: 16 October 2017

    10
    enjoying my stay except the room is too noisy
    • Leisure trip
    • Family with young children
    • Superior Double Room with Lateral Lake View
    • Stayed 2 nights
    • Submitted via mobile

    the terrible noisy room

    best receptionist ever!

    Stayed in October 2017

  • Reviewed: 14 October 2017

    10
    fantastic, easy, safe, beautiful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights

    tight parking, but if outside spot at hotel, better.

    view, clean , friendly, location to boat and town.

    Stayed in October 2017

  • Reviewed: 13 October 2017

    8.8
    Avoid north side (heavy traffic)
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Avoid north side (heavy traffic)

    Stayed in October 2017

  • Reviewed: 20 September 2017

    10
    every thing location, view , staff , breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double Room Lake Side (2 Adults + 2 Children)
    • Stayed 2 nights

    every thing location, view , staff , breakfast

    Stayed in September 2017

  • Reviewed: 5 September 2017

    9.6
    Beautiful place to visit and great accomodation.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Lateral Lake View
    • Stayed 3 nights

    Lovely view over Lake Maggiore

    Stayed in August 2017

  • Reviewed: 4 September 2017

    6.7
    Reception staff are very friendly and helpful, large-sized...
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 2 nights
    • Submitted via mobile

    Too expensive for what you get.

    Reception staff are very friendly and helpful, large-sized room.

    Stayed in September 2017

  • Reviewed: 31 August 2017

    9.6
    great
    • Leisure trip
    • Group
    • Superior Double Room with Lateral Lake View
    • Stayed 5 nights

    breakfast great, nice beds, balcony, clean

    Stayed in August 2017

  • Reviewed: 22 August 2017

    9.6
    This is our 3rd stay at the hotel and we simple liked there,...
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 4 nights

    This is our 3rd stay at the hotel and we simple liked there, best place in Locarno.

    Stayed in July 2017

  • Reviewed: 18 August 2017

    10
    Awesome location, great views and facilities.
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 6 nights
    • Submitted via mobile

    Awesome location, great views and facilities.

    Stayed in August 2017

  • Reviewed: 20 July 2017

    10
    Beautiful Locarno
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 2 nights
    • Submitted via mobile

    We enjoyed the whole experiance

    Fabulous staff, fabulous food, beautiful location and amazing views over the lake.

    Stayed in July 2017

  • Reviewed: 15 July 2017

    8.8
    Nice gasthof
    • Leisure trip
    • Couple
    • Deluxe Double Room Lake Side
    • Stayed 2 nights
    • Submitted via mobile

    The church bells between 06;00-22:00

    Clean and fresh and friendly hostages

    Stayed in July 2017

  • Reviewed: 15 May 2017

    8.8
    nice
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was not that good. some breads were hard (as if they were old)

    location is of course the big plus of this hotel

    Stayed in May 2017

  • Reviewed: 13 May 2017

    9.6
    very good hotel!
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Too noisy in restaurant. (many families with babies)

    Very good hotel! Simply, but very comfortably. Enjoyed a free billets for train and bus.

    Stayed in May 2017

  • Reviewed: 12 April 2017

    10
    Modern and clean at the lakefront
    • Leisure trip
    • Couple
    • Superior Double Room with Lateral Lake View
    • Stayed 1 night
    • Submitted via mobile

    Tv is very small

    Size of the room, balcony with lake view, shower, breakfast

    Stayed in April 2017

  • Reviewed: 20 March 2017

    9.6
    Comfortable stay in a pretty lakeside location
    • Leisure trip
    • Couple
    • Superior Double Room - Stay 3 save 20%
    • Stayed 3 nights

    Limited choice of hot food at breakfast.

    Helpful reception staff. Spacious room and convenient location for sightseeing.

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 May 2016

    10
    The staff were wonderful, nothing was too much trouble for...
    • Leisure trip
    • Couple

    I cant fault this hotel- it's in a perfect spot and the room was huge, even had a balcony to sit out on.

    The staff were wonderful, nothing was too much trouble for them, breakfast was perfect - everything you could wish for.

  • Reviewed: 21 May 2016

    10
    Wow, what a beautiful hotel!
    • Leisure trip
    • Couple

    Wow, what a beautiful hotel! Location is wonderful, breakfast looking over the lake. Room facilities difficult to beat, bathroom and shower absolutely top-drawer. Only had breakfast (twice) at the hotel (included) and that was really good. Staff were brilliant. I would certainly like to stay there again.

  • Reviewed: 3 May 2016

    10
    The food was good and great value, the staff were friendly...
    • Leisure trip
    • Family with young children

    There wasn't a key for the bathroom in the family suite but we probably could have asked for one.

    The food was good and great value, the staff were friendly and helpful, and the view was stunning.

  • Reviewed: 29 March 2016

    6.7
    Location;
    • Leisure trip
    • Family with young children

    THIS IS NOT A 4 STAR HOTEL. Service was not up to the mark of a 4 star. They didn't reserve parking places though requested. We had to park in the blue zone. The room heating was faulty and one of our friends had to change the room. Breakfast was from 7-10.30. But they started to wind up from 10 am. Breakfast option was not inline with a 4 star hotel.(more of a 2-3 star) Although a single booking was made for 4 rooms, we didn't get the rooms together. No communication from the management regarding our queries were made.

    Location;Cleanliness

  • Reviewed: 29 March 2016

    9.2
    Location, Staff, Cleanness
    • Leisure trip
    • Couple

    Shower was broken at first day but it was immediately fixed the next day TV had some problem but was fixed quickly as well

    Location, Staff, Cleanness

  • Reviewed: 27 October 2015

    9.2
    So first of all in Locarno I could live in a dumpster and I...
    • Leisure trip
    • Family with older children

    Not really serious stuff but to be picky: 1. I couldn't find the milk and serial in the continental breakfast, it was either not there or hard to find. 2. We didn't get the lake view. I don't think there was anywhere an option to select one, but anyways the opposite view is not bad either, there are the mountains, palm trees, and the Sanctuary. 3. Keys could be updated to the automatic lock system 4. Hard to find the front door. The front door is not in the anticipated waterfront part but the opposite part. We had to walk all around the hotel to find the lobby.

    So first of all in Locarno I could live in a dumpster and I would still be happy ;). But second of all this was the opposite of that. There was a very wide balcony with stretchers, and so it was possible to relax, and we were lucky because it was a particularly warm day for late October. Continental breakfast was great, wide selection including sunny side up and scrambled eggs. Palm trees in the resort and very nicely made beds.

  • Reviewed: 18 October 2015

    7.1
    Two room apartment spacious and family friendly.
    • Leisure trip
    • Family with older children

    Outside pool not and unusable in fall, despite assurance from the hotel. No sauna. No pickup from train station.

    Two room apartment spacious and family friendly. Nice lake view. Plenty of power outlets! Nice breakfast, with fresh croissant.

  • Reviewed: 11 October 2015

    8.3
    Location (opp lake) and room upgrade were positive aspects!
    • Leisure trip
    • Family with young children

    There was a strong chemical smell in the corridor (1st floor) where our room was located. Room could be modernised - bigger TV (proportionate to room size), balcony could be cleaner (cobwebs) Shower pressure was very weak

    Location (opp lake) and room upgrade were positive aspects! Friendly service and good staff!

  • Reviewed: 8 October 2015

    9.2
    The hotel staff were very friendly and helpful.
    • Leisure trip
    • Family with older children

    Only one thing..we were in room 405. The bathroom had a terrible smell the entire time. Not sure if it was damp or the drains?

    The hotel staff were very friendly and helpful. The room was very clean. Location excellent.

  • Reviewed: 29 August 2015

    10
    We had a very nice suite with lake view.
    • Leisure trip
    • Family with young children

    We had a very nice suite with lake view. The room was spacious and the balcony view was beautiful. Our 2year old son is allergic to milk and the staff really went out of their way to provide us with special food in breakfast and to help us with anything we needed.

  • Reviewed: 27 August 2015

    9.6
    great location & the hotel & rooms are very...
    • Leisure trip
    • Family with older children

    could do with a light on the balcony

    great location & the hotel & rooms are very comfortable, breakfast is very good with a lot of choice, pool is nice, all staff was friendly & helpful.

  • Reviewed: 2 August 2015

    6.7
    Hotel location was perfect just on the lakeshore and near...
    • Leisure trip
    • Family with older children

    The decoration of the room and hotel corridors was like in the seventies. There should be more sunbathing chairs on the pool. Room has a kitchen but no cutlery and the dishwasher was out of order.

    Hotel location was perfect just on the lakeshore and near center of the town. Room was very big for our family with two balconies and the AC was effective.

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