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Reviews of Holiday Apartment Heidi 4 stars

Hauptstr. 120, 3855 Brienz, Switzerland

#16 of 27 hotels in Brienz

Guests' Choice

Review score

Based on 51 apartment reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 - 14

  • Reviewed: 31 January 2018

    7.9
    Great location and apartment but host could have been more engaging.
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The head height is very low throughout the penthouse and so you have to be very careful with amount of beams in property. The price being requested for car parking by the host was excessive at 8CHF per day and more than all day parking in top ski resorts at 5CHF. This was particularly annoying as the we only used it from late evening to early morning when most other venues were practically free for same time period. The host did not return calls on day of arrival or send any texts in advance of our arrival and only agreed to alter car parking to 5 CHF when challenged.

    Great location with stunning views over lake Brienz. Comfy beds and a real homely atmosphere. Keys were waiting for us outside as we arrived in late evening. Very well organised.

    Stayed in January 2018

  • Reviewed: 17 August 2017

    9.2
    Every thing from the facilities was available, Cloudia the...
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Every thing from the facilities was available, Cloudia the host was very helpful and she gave us good beefing about the place & recommended places to visit.

    Stayed in August 2017

  • Reviewed: 30 June 2017

    10
    A lovely place to stay in the Swiss Alps
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 3 nights

    I could hear a stonemason building a rock wall far below the apartment. I recently retired from such an occupation and it made my body ache. But what a beautiful wall he was building. The place is fabulous. There was absolutely nothing to dislike.

    The apartment was in a beautiful setting and the view from the living room just blows you away. Everything was well sorted and very comfortable to live in. It was immaculately clean and beautifully presented.The Heidi penthouse apartment perfectly captures the essence of a Swiss chalet in a lovely Swiss village. There are supermarkets and cafes right outside the door almost. It is about 350 metres from the train station.The locals were all very friendly and helpful and one evening there was a lovely folk concert 2 minutes walk form the apartment all for free.

    Stayed in June 2017

  • Reviewed: 10 December 2016

    10
    A strongly recommended place to stay!
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Almost everything, in particular, the location which give us a very nice view of the natural beauty of the area. Maria was very helpful. The apartment was nice with all the facilities as expected. The location is perfect - it is close to all the attractions. Wish to come again and stay at the same apartment.

    Stayed in December 2016

  • Reviewed: 8 May 2018

    10
    Everything
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 7 nights

    Everything

    Stayed in May 2018

  • Reviewed: 21 November 2017

    10
    Fantastic
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 4 nights
    • Submitted via mobile

    I would say nothing, I liked everything and would like to go back.

    Highly recommended

    Stayed in October 2017

  • Reviewed: 19 November 2017

    9.6
    Perfect fit for our purpose. Apartment matched location and place lived up to expectations
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 7 nights

    Nothing really.

    Good position, spacious and well equipped apartment; responsive and welcoming staff; well heated including bathroom.

    Stayed in November 2017

  • Reviewed: 13 April 2017

    8.8
    Clean, easy to contact with staff and she is so kind
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    It is in the third floor, difficult to reach after long day in the plane

    Clean, easy to contact with staff and she is so kind The view is very nice

    Stayed in April 2017

  • Reviewed: 21 March 2017

    9.6
    Highly recommend
    • Leisure trip
    • Couple
    • Penthouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Not many places to eat

    Location, comfort, clean, beautiful view.

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    2.5
    The views from the apartment was great!
    • Leisure trip
    • Couple

    1. We were asked to wire transfer 1/2 the funds and were requested to pay cash right on the first day we arrived! Banks were not even open over the weekend. 2. There was a non-stop water leak on one of the roof windows. We had to put a pot underneath to collect water. She claimed that was the first time they had such a problem but the water stains were so dark already. It was not a new leak. 3. The bed sheets were not clean. My sister had bites on her arms and legs on the first night. Staff admitted they might not change bed sheets after renters leave. She even wanted to charge us for changing bed and sheets. After showing my sister's bite marks, she brought a small bed to us. 4. The pots and utensils were not cleaned. There was no hand soap and she said they only provide 2 rolls of toilet tissue for our 4 persons 3 nights stay. We had to buy our own. 5. It is NOT a penthouse apartment but an ATTIC. We bumped our heads everywhere. I wonder how could any 5'10" and above would survive. 6. We could NEVER get someone to answer their listed numbers nor to call us back before we arrive. Stuff was on her way out at 6:10pm while the check-in hours should be until 6:30pm.

    The views from the apartment was great!

  • Reviewed: 30 August 2015

    8.8
    Loved the view from our apartment 'heidi' onlooking...
    • Leisure trip
    • Family with older children

    The sheets could have been cleaner. We (2/4 of us) sneezed a couple of times when we wore the blankets. Could have been just the weather.

    Loved the view from our apartment 'heidi' onlooking the beautiful waters and greenery. Wifi was excellent! Facilities were great. Maria (the manager) was kind and friendly!

  • Reviewed: 28 May 2015

    9.6
    Best Location just 2 minutes walk from the train station,...
    • Leisure trip
    • Family with young children

    The property is excessively expensive as they charge CHF 120 at the final day of stay for cleaning that is too much and not shown in the rent. It is shown in the terms and conditions.

    Best Location just 2 minutes walk from the train station, grocery store (Coop, which is a cheaper store as per Swiss standards but good quality) and from the Tourists Information Center and right on the bank of the Lake Brienz. Apartment is an attic but very well kept. Kitchen had sufficient equipment for cooking. heating was also OK at least for departing winters. Maria, the lady taking care of the property and guests was also extremely helpful and always available (just a call / msg away).

  • Reviewed: 8 May 2015

    9.6
    The location was outstanding,with 360 degree view all around...
    • Leisure trip
    • Couple

    Our stay was too short.

    The location was outstanding,with 360 degree view all around the apartment. Overlooking the promenade and easy access to transport and places of interests.

  • Reviewed: 12 March 2015

    10
    Wonderful apartment overlooking Lake Brienz and the Swiss...
    • Leisure trip
    • Couple

    If you can't handle 3 flights of stairs, this place is not for you.

    Wonderful apartment overlooking Lake Brienz and the Swiss alps in a quaint little village close to Interlaken.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 14

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