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Reviews of Hotel Helvetia Intergolf 4 stars

Route de la Moubra 8, 3963 Crans-Montana, Switzerland

#11 of 63 hotels in Crans-Montana

Guests' Choice

Review score

Based on 249 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.6

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 - 49

  • Reviewed: 23 September 2018

    10
    would return again next time
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Super kind staff: I had to leave very early in the morning and I got a lovely tray for breakfast with coffee and milk in a thermos without asking for....

    Stayed in September 2018

  • Reviewed: 18 August 2018

    9.2
    Top class hotel a few steps from the centre of the Montana (east) part of Crans-Montana
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony and View
    • Stayed 3 nights

    The bar area is friendly but rather small with dark lighting - OK if you enjoy sitting on a bar stool and chatting to the (excellent) barman but not if you want a larger well-lit lounge area in which to sit around to relax over a drink or two. The hotel is expensive in absolute terms, but not by the standards of Crans-Montana - you very much get what you pay for!

    The Helvetia Intergolf is a lovely top class hotel a few steps from the centre of the Montana (east) part of Crans-Montana. It has all the features you would expect from such a hotel - large comfortable rooms, a good restaurant and a lovely spa area. In addition the people in the hotel are unfailingly nice to deal with, friendly and helpful.

    Stayed in August 2018

  • Reviewed: 23 February 2018

    9.6
    Great option for families and wonderfully helpful and welcoming staff.
    • Leisure trip
    • Family with young children
    • Executive Double Room with Balcony and View
    • Stayed 4 nights
    • Submitted via mobile

    Extremely helpful and accommodating staff that went out of their way to help Very family friendly with good breakfast, decent pool and spa facilities, very well equipped kitchenette and excellent restaurant with daily special theme. Also laundry facilities in the hotel. Close walk to village stores, restaurants, supermarket. Wonderful private shuttle service to ski lift.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    8.8
    Thanks to the staff, the cleanliness and the breakfast our stay was really good.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 7 nights

    The room for three could habe been a bit bigger. Also the additional bed should have been a real bed. The mattress was really hard on the sofa bed. The pictures of the swimming pool did not reflect the real size of the swimming pool which in reality was really small.

    Breakfast was fabulous. a lot of choice and the quality was really good.

    Stayed in February 2018

  • Reviewed: 23 January 2018

    9.2
    Overall was enjoyable
    • Leisure trip
    • Family with young children
    • Executive Double Room with Balcony and View
    • Stayed 4 nights
    • Submitted via mobile

    Toilet was out dated no socket inside bathroom to blow hair. No socket next to bedside in case want to charge phone.

    Service was very good & location was good too

    Stayed in January 2018

  • Reviewed: 26 July 2017

    7.5
    Overall okay. Great if you love 70s style
    • Leisure trip
    • Group
    • Superior Double Room with Balcony and View
    • Stayed 1 night
    • Submitted via mobile

    It's a very dated style. Seemed totally clean and nothing broken, but it's very 70s style and decor. Smelt pretty 70s too.

    We booked a superior double room with balcony. Not sure if we were upgraded but the room was huge. More of a suite. Large bedroom with living room and kitchens/dining area. Strangely also had 2 bathrooms/shower rooms.Staff were mostly friendly although the place was so empty often there were no staff around so we had to go calling for them.

    Stayed in July 2017

  • Reviewed: 7 March 2017

    8.8
    ski weekend
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony and View
    • Stayed 1 night

    nothing to add

    room was nice and clean and so was the hotel. but the (super friendly) staff is really an advantage. you guys were great. every little detail done, always on your toes. bravo.

    Stayed in March 2017

  • Reviewed: 2 February 2017

    9.6
    Good hotel in a quiet place
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony and View
    • Stayed 4 nights
    • Submitted via mobile

    Didn't try pool, because there were group of nosy teenagers and pool not very big.

    Very friendly stuff, Warm room! Dog friendly - provided bowl and blanket for dog. Location ok - not far from Montana, but very far from Crans - where are main boutiques and restaurants

    Stayed in January 2017

  • Reviewed: 2 January 2017

    7.9
    Great location, wonderful staff, modern room.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    Room was quite small. Furniture in common areas is looking a little old.

    The staff was very friendly and helpful. The breakfast was good. Access to a pool. Room was nicely furnished.

    Stayed in January 2017

  • Reviewed: 29 September 2018

    8.8
    Super friendly and helpful staffs
    • Leisure trip
    • People with friends
    • Executive Triple Room with Balcony and View
    • Stayed 3 nights
    • Submitted via mobile

    None

    Super friendly and helpful staffs

    Stayed in September 2018

  • Reviewed: 2 August 2018

    10
    A chic resort destination in the formidable mountains of Valais Alps
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Given the hot weather now in Switzerland, we missed having a fan in the room.

    Stayed in August 2018

  • Reviewed: 23 July 2018

    9.6
    I love my stay there
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    It’s not for spa

    Staff, location

    Stayed in July 2018

  • Reviewed: 26 June 2018

    10
    I like my staying in room more than sightseeing
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2018

  • Reviewed: 3 April 2018

    9.2
    Staff is very friendly
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff is very friendly

    Stayed in March 2018

  • Reviewed: 26 March 2018

    8.8
    An excellent family weekend, treated like kings
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Brilliant service, fantastic staff. Amazing views and great food. Room was spacious

    Stayed in March 2018

  • Reviewed: 9 March 2018

    10
    Can’t wait for going back
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony and View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Amazing staff ! Very comfortable rooms and wonderful view ! Great location everything is perfect

    Stayed in March 2018

  • Reviewed: 23 February 2018

    10
    Super place friendly staff
    • Leisure trip
    • Group
    • 4 rooms
    • Stayed 5 nights
    • Submitted via mobile

    It was all good

    Everything great

    Stayed in February 2018

  • Reviewed: 3 February 2018

    10
    Overall satisfied with stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better

    The staff at the reception was friendly and we had a parting gift View from room was nice

    Stayed in January 2018

  • Reviewed: 29 January 2018

    8.8
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Family Suite (2 Adults + 2 Children)
    • Stayed 3 nights

    Friendly staff

    Stayed in January 2018

  • Reviewed: 5 September 2017

    8.8
    Good place to stay in
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony and View
    • Stayed 2 nights
    • Submitted via mobile

    None

    Great location, and good size rooms

    Stayed in August 2017

  • Reviewed: 25 August 2017

    9.6
    Cozy freindly convenient place for a short stay
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful scene from the restaurant Excellent location for Montana

    Stayed in August 2017

  • Reviewed: 8 April 2017

    10
    Amazing location, accommodation was very spacious and staff...
    • Leisure trip
    • Group
    • Executive Double Room with Balcony and View
    • Stayed 4 nights

    Amazing location, accommodation was very spacious and staff were really friendly and helpful. We would definitely return!

    Stayed in March 2017

  • Reviewed: 20 March 2017

    10
    Staff went out of their way to solve the problems we had...
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony and View
    • Stayed 2 nights
    • Submitted via mobile

    Staff went out of their way to solve the problems we had created for ourselves.

    Stayed in March 2017

  • Reviewed: 19 February 2017

    10
    Everything!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    It was a bit too cold in the room but the heater was available so it worked out great!

    Everything! Thank you.

    Stayed in February 2017

  • Reviewed: 10 February 2017

    9.2
    Fab hotel for a few days skiing
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony and View
    • Stayed 4 nights
    • Submitted via mobile

    Lovely hotel with friendly and helpful staff.

    Stayed in February 2017

  • Reviewed: 3 January 2017

    8.8
    The staff and the location were excellent
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    It need to be renovated

    The staff and the location were excellent

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 March 2016

    10
    Have stayed here before and would do so again.
    • Leisure trip
    • Family with older children

    Cannot fault this hotel.

    Have stayed here before and would do so again. Clean, and comfortable accommodation, attentive staff. A real treat. Nothing is ever too much trouble. Customer service at its finest. Brilliant!

  • Reviewed: 20 March 2016

    9.2
    The bus shuttle service for skiing.
    • Leisure trip
    • Couple

    The pool and sauna is very small.

    The bus shuttle service for skiing. You ca go whenever you want to. The hotel is very close to centre. You have an excellent view to the mountains.

  • Reviewed: 22 February 2016

    7.9
    The hotel seems to be quiet.
    • Leisure trip
    • Couple

    The slices of the salami at the breakfast buffet coudn't be thinner anymore!! And when there was e.g. no full cheese plate when we entered the breakfast, there wasn't also no full cheese plate when we went out of the restaurant. Unfortunately, the staff didn't fill the plates regularly. It was clear, that they wanted to save money.

    The hotel seems to be quiet. But maybe because it wasn't full.

  • Reviewed: 28 January 2016

    10
    Everything is wonderful here, the Hotel is next to the ski...
    • Leisure trip
    • Family with older children

    Nothing

    Everything is wonderful here, the Hotel is next to the ski slopes, the spa is amaising, the restaurants are superbs, the staff is very helpful and friendly.

  • Reviewed: 19 January 2016

    9.2
    Very welcoming and friendly staff.
    • Leisure trip
    • Couple

    Spa facilities a little bit tired but ok for price.

    Very welcoming and friendly staff. Free covered parking. 2 mins walk from centre of Montana. Very cozy bar. Very comfortable room with balcony and nice outlook. Super breakfast.

  • Reviewed: 31 August 2015

    7.1
    the Superior room was a great room, although it's...
    • Leisure trip
    • Solo traveller

    when I first booked the economic room it was a very bad very small room, I didn't like it, so I had to upgrade my room to superior room which was a great room but for sure need to pay more for it.

    the Superior room was a great room, although it's expensive but it's worth it for a relax vacation.

  • Reviewed: 30 August 2015

    10
    I stayed here for one night only when passing through the...
    • Leisure trip
    • Solo traveller

    I stayed here for one night only when passing through the Rhone valley. It was a lovely hotel in every way. Excellent position close to centre, friendly staff, nice room, nice bar and good food in restaurant. Would happily go back again.

  • Reviewed: 27 March 2015

    10
    A very attractive hotel close to the centre of the village.
    • Business trip
    • Solo traveller

    A very attractive hotel close to the centre of the village. My room was comfortable and had clearly been recently renovated. The staff were very friendly and the breakfast was excellent. As I was on business, I wasn't able to sample the delights of the spa etc. Perhaps another time!

  • Reviewed: 10 March 2015

    9.6
    staff was very friendly and gave us a free upgrade as our...
    • Leisure trip
    • Group

    staff was very friendly and gave us a free upgrade as our room was not available yet even though we checked in early. Massage was really good. They even send us a message confirming our reservation. Free hotel skibus was also convenient.

  • Reviewed: 13 January 2015

    9.2
    We really enjoyed staying there, the service was great and...
    • Leisure trip
    • Couple

    We really enjoyed staying there, the service was great and staff very helpful to find activities. The room was like a real treat. Take the breakfast. It will help you going for a while, with teste and friendly service. You Will not get it wrong!

  • Reviewed: 8 January 2015

    7.1
    Restaurant is excellent, good food, good service, good bar.
    • Leisure trip
    • Family with young children

    Common areas are tired and uninspired, as is the spa area. Staff's knowledge of local facilities and services could be much better, we were referred to a ski school in a neighbouring village (as the nearest which was a mistake) and as a result had to take a taxi every day.

    Restaurant is excellent, good food, good service, good bar.

  • Reviewed: 18 February 2016

    10
    all from arrival to checking out.
    • Leisure trip
    • Solo traveller

    all from arrival to checking out........extremely friendly staff

  • Reviewed: 19 January 2016

    9.6
    Warm welcome, comfort of the rooms and the bed in particular
    • Leisure trip
    • Couple

    Swimming pool too small

    Warm welcome, comfort of the rooms and the bed in particular

  • Reviewed: 25 October 2015

    8.3
    The staff.
    • Leisure trip
    • Couple

    The view was not great.

    The staff.

  • Reviewed: 11 September 2015

    10
    Nice rooms with nice view.
    • Leisure trip
    • Group

    Nice rooms with nice view. Staffs are helpful.

  • Reviewed: 29 July 2015

    10
    I liked everything about this hotel
    • Business trip
    • Solo traveller

    I liked everything about this hotel

  • Reviewed: 26 July 2015

    10
    Friendliness
    • Leisure trip
    • Group

    Pillows were mediocre and substandard.

    Friendliness

  • Reviewed: 21 March 2015

    9.6
    Relaxing together as a famy
    • Leisure trip
    • Family with older children

    Relaxing together as a famy

  • Reviewed: 19 March 2015

    8.5
    Staff
    • Leisure trip
    • Couple

    Not very attractive sitting are on the ground floor

    Staff

  • Reviewed: 24 February 2015

    7.5
    We asked for a late check out and were accommodated with no...
    • Leisure trip
    • Group

    We asked for a late check out and were accommodated with no problem.

  • Reviewed: 10 February 2015

    10
    Wonderful staff, clean facility, modern room, nice SPA, good...
    • Leisure trip
    • Couple

    Wonderful staff, clean facility, modern room, nice SPA, good location, free bus to the slopes (return as well).

  • Reviewed: 3 February 2015

    7.5
    All very good
    • Leisure trip
    • Family with young children

    Decoration not great

    All very good

  • Reviewed: 15 January 2015

    7.5
    Best location!
    • Leisure trip
    • Solo traveller

    Best location! Close to everything!

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 49

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