Reviews of Hotel Capricorn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Riedstrasse 45, 3920 Zermatt, Switzerland
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Reviewed: September 21, 2025 · Stayed in September 2025
Verified reviewReviewed: September 20, 2025 · Stayed in August 2025
Verified reviewReviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 15, 2025 · Stayed in September 2025
Verified reviewReviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 13, 2025 · Stayed in September 2025
Verified reviewThe property is pretty new and clean. The location is good . The breakfast and Spa is very good .
The constructions are going on around the property . It is hurting that view of the Matterhorn mountain.
Dear Jennie Thank you very much for taking the time to share your impressions with us. We are delighted that you overall enjoyed your stay and appreciated the cleanliness, the location, our breakfast, and the spa area. Regarding the construction work, please note that we explicitly inform our guests both at the time of booking and on our website. We are sorry that despite this prior information we were not able to prepare you sufficiently and that the view was affected. We would be very happy to welcome you back to Hotel Capricorn on your next visit to Zermatt. Warm regards, Yoour Hotel Capricorn Team
Dear Jennie Thank you very much for taking the time to share your impressions with us. We are delighted that you overall enjoyed your stay and appreciated the cleanliness, the location, our breakfast, and the spa area. Regarding the const… Show more
Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewLocation
Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in July 2025
Verified reviewReviewed: September 5, 2025 · Stayed in September 2025
Verified reviewClean, modern, comfortable. Great bed.
The hot tub jacuzzi wasn't hot enough
Dear Laura Thank you very much for taking the time to share your impressions with us. We are delighted that you appreciated the cleanliness, modern facilities, comfort, and the bed, and that you found our hotel to be high-quality and charming. Regarding the whirlpool, we would like to mention that its temperature is checked daily and maintained at a comfortably warm 36 °C. We are sorry that this temperature did not meet your personal comfort preference. We would be very happy to welcome you back to Hotel Capricorn soon. Warm regards Your Hotel Capricorn Team
Dear Laura Thank you very much for taking the time to share your impressions with us. We are delighted that you appreciated the cleanliness, modern facilities, comfort, and the bed, and that you found our hotel to be high-quality and charm… Show more
Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewThe friendly atmosphere and the staff was very friendly
The mattress … if only they would be thicker and firm rest was absolutely fantastic the views the comfort
Dear Zia Thank you for taking the time to share your experience with us. We are pleased to hear that you so much enjoyed the pleasant atmosphere, the tranquility, the comfort, and the beautiful view. It makes us especially happy to know that our team’s friendliness contributed to your positive stay. We also appreciate your comment regarding the mattress. Feedback like yours helps us to continuously improve the comfort for our guests. We would be delighted to welcome you back to Hotel Capricorn on your next visit to Zermatt. Warm regards, your Hotel Capricorn Team
Dear Zia Thank you for taking the time to share your experience with us. We are pleased to hear that you so much enjoyed the pleasant atmosphere, the tranquility, the comfort, and the beautiful view. It makes us especially happy to know th… Show more
Reviewed: September 2, 2025 · Stayed in September 2025
Verified reviewThe view was beautiful and the hotel provides blankets for the balcony. The room itself was very clean. The included breakfast had a large selection and we looked forward to it each day. The spa is wonderful and perfect after a day of hiking. We were delighted with our stay!
We would have loved if the spa had longer hours so we could have spent more time there. Also, the full bed is two twin beds side by side, so the wood frame is in the middle of the bed. Besides that, everything was perfect!
Dear Jonathan Thank you very much for taking the time to share your impressions with us. We are delighted that you enjoyed the beautiful view, the blankets provided for the balcony, the cleanliness of the room, as well as our rich breakfast. We are also pleased to hear that you were able to relax in our spa after your hikes. We appreciate your comments regarding the spa opening hours and the bed in the suite. Concerning the double bed, please note that it consists of two single beds, as many of our guests specifically request separate beds. To avoid a gap in the middle, we do provide a topper that creates one large mattress surface. We hope this solution meets your expectations. All the more, we are happy that you were overall very satisfied and found your stay to be perfect. We would be very pleased to welcome you back to Hotel Capricorn soon! Warm regards, Your Hotel Capricorn Team
Dear Jonathan Thank you very much for taking the time to share your impressions with us. We are delighted that you enjoyed the beautiful view, the blankets provided for the balcony, the cleanliness of the room, as well as our rich breakfas… Show more
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewspa
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewBalcony and SPA, matterhorn perfect view
Pillows too soft but they will actually provide another upon request
Dear Marinette Thank you very much for taking the time to share your impressions with us. We are delighted to hear that you enjoyed the balcony, our spa, and the perfect view of the Matterhorn. We also appreciate your feedback regarding the pillows – we are glad that we could provide you with an alternative right away. We look forward to welcoming you back soon at Hotel Capricorn! Warm regards, Your Hotel Capricorn Team
Dear Marinette Thank you very much for taking the time to share your impressions with us. We are delighted to hear that you enjoyed the balcony, our spa, and the perfect view of the Matterhorn. We also appreciate your feedback regarding t… Show more
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewPerfect place to stay in Zermatt! Staff was so nice - they made us to-go lunch boxes to take on our journey when we left
Dear Nelson Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. Your very early departure before breakfast should not detract from a successful return journey. We are glad that the lunch boxes gave you a good start to your trip. We would be delighted to welcome you back to Hotel Capricorn soon! Warm regards, Your team at Hotel Capricorn
Dear Nelson Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us. Your very early departure before breakfast should not detract from a successful return journey. We are glad that the … Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewJacuzzi, saunas, great breakfasts, excellent personnel.
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Dear Marcin Thank you for sharing your impressions with us! We are especially delighted by your kind words about our team – it is wonderful to know that our hospitality made your stay so enjoyable. We are also very pleased that you enjoyed the whirlpool, the saunas, and our breakfast. We truly look forward to welcoming you back again soon! Warm regards, Your Hotel Capricorn Team
Dear Marcin Thank you for sharing your impressions with us! We are especially delighted by your kind words about our team – it is wonderful to know that our hospitality made your stay so enjoyable. We are also very pleased that you enjoyed… Show more
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewVery friendly reception. Enough space of the room Nice breakfast
Dear Hunwoo Thank you very much for your feedback. We are delighted to hear that you felt warmly welcomed, were pleased with the size of your room, and enjoyed our breakfast. We would be very happy to welcome you back soon at Hotel Capricorn! Warm regards, Your Hotel Capricorn Team
Dear Hunwoo Thank you very much for your feedback. We are delighted to hear that you felt warmly welcomed, were pleased with the size of your room, and enjoyed our breakfast. We would be very happy to welcome you back soon at Hotel Capric… Show more
Reviewed: August 14, 2025 · Stayed in July 2025
Verified reviewLocation, friendly, good breakfast, clean, good size of the room
Dear Lada Thank you very much for taking the time to share your positive impressions with us! We are delighted to hear that you enjoyed the location of our hotel, the friendly atmosphere, the breakfast, as well as the cleanliness and size of the room. We look forward to welcoming you back soon! Warm regards, Your Hotel Capricorn Team
Dear Lada Thank you very much for taking the time to share your positive impressions with us! We are delighted to hear that you enjoyed the location of our hotel, the friendly atmosphere, the breakfast, as well as the cleanliness and size … Show more
Reviewed: August 12, 2025 · Stayed in August 2025
Verified reviewReviewed: August 11, 2025 · Stayed in July 2025
Verified reviewGreat view of the Matterhorn while lounging in the hot tub. They have 3 different types of saunas. The front office staff is very pleasant! I would highly recommend Hotel Capricorn and would suggest booking the room with the Matterhorn view.
Dear Usama Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your first visit to Zermatt with us, and especially appreciated the view of the Matterhorn and our wellness facilities. We will gladly pass on your kind words to our reception team. We look forward to welcoming you back soon – perhaps again with a room offering a majestic view of the Matterhorn! Warm regards, your Hotel Capricorn Team
Dear Usama Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your first visit to Zermatt with us, and especially appreciated the view of the Matterhorn and our wellness facilities. We will gladly pass… Show more
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewReviewed: August 8, 2025 · Stayed in August 2025
Verified review