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Reviews of Sunstar Hotel Brissago 4 stars

Via Gabietta 3, 6614 Brissago, Switzerland

#9 of 19 hotels in Brissago

Guests' Choice

Review score

Based on 188 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 16

  • Reviewed: 23 August 2018

    9.2
    Nice and friendly staff, good location, underground parking...
    • Leisure trip
    • Family with young children
    • Junior Suite with Lake View
    • Stayed 7 nights

    Some ventilation in the bathroom would be appreciated

    Nice and friendly staff, good location, underground parking available, beautiful view from the terrace, good breakfast. Comfortable bed and bathroom, big terrace nice for evening gatherings with lake view. All requests were nicely handled by hotel staff. Nice place for quiet getting away, with long walks in the evenings and a number of attractions nearby.

    Stayed in August 2018

  • Reviewed: 7 September 2017

    8.8
    great location
    • Leisure trip
    • Couple
    • Junior Suite with Lake View
    • Stayed 5 nights

    Cost of food and drinks was very high two course dinner for two plus bottle of wine £155, so ate out. Indoor parking about £10 a day. Sunstar pushing their timeshare business. Not for the young at heart.

    Breakfast was good, Upgraded to suite on top floor, excellent view over the lake. Free mini bar, dinner was good, good selection of wines, location close to lakeside good, plenty of resturants close by.

    Stayed in September 2017

  • Reviewed: 16 March 2017

    8.3
    A very nice hotel in Brissago on the edge of Lago Maggiore
    • Leisure trip
    • Solo traveller
    • Junior Suite with Lake View
    • Stayed 1 night

    Not enough pillows No fresh coffee or orange juice at breakfast the car park was too small

    Excellent location on the lakes edge. Very good choice of food Breakfast Large comfortable room

    Stayed in March 2017

  • Reviewed: 21 September 2016

    8.8
    Breakfast was excellent, as was the service.
    • Leisure trip
    • Couple
    • Junior Suite with Lake View
    • Stayed 2 nights

    A lot of things were 'do it yourself' - I didn't like simply being given a printed list of information most of which could easily have been explained at check in - such as getting to your room and finding you needed a key to operate the safe and that the key was available from reception - would have helped if they gave you the key at check in!

    Breakfast was excellent, as was the service. There were many thoughtful things, such as free cold drinks in the room, excellent pool provisions, including sun protection. There was a lovely heated indoor as well as an outside pool.

    Stayed in September 2016

  • Reviewed: 17 September 2018

    10
    Beautiful hotel in roman style
    • With a pet
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    This is a cozy and very beautiful hotel in roman style with a nice view. We had a great time. Everything was perfect. Thank you very much.

    Stayed in September 2018

  • Reviewed: 29 July 2017

    6.3
    No air conditioning.
    • Leisure trip
    • Family with young children
    • Suite with Lake View
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning. There were spiders in a room.

    Stayed in July 2017

  • Reviewed: 24 May 2017

    8.8
    Charming hotel
    • With a pet
    • Leisure trip
    • Couple
    • Junior Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Indoor and Outdoor Pool, very closed to the lake and nice walking

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 October 2015

    10
    The views would have been great but for the rain and the low...
    • Leisure trip
    • Couple

    The cloud and the rain. Lol

    The views would have been great but for the rain and the low cloud. Got a couple of glimpses when the clouds parted for a few minutes.

  • Reviewed: 29 September 2015

    7.9
    Friendly staff & atmosphere ,
    • Leisure trip
    • Couple

    The beds are horribly uncomfortable , We came there to get some real rest & The matress was physically way to hard so we both woke up with back pain instead relief. The chairs on the balcony as well are cold & out of metal and there's no pillow to really sit with pleasure. As a lot of couples come there , The house should invest in Big mattresses with no gap inbetween. Up to then couples who don't cuddle any more are best here. The water in the shower needed patience if one likes a hot shower. No blankets for an evening outside.

    Friendly staff & atmosphere , Clean suite on the 4th floor , Good location . Amazing view from the balcony . Good parking possibilities. Quiet place . A lot of space in the cupboards.

  • Reviewed: 30 August 2015

    8.8
    the hotel is nice.
    • Leisure trip
    • Couple

    there was no parking available for our car when we arrived and at night, when we came after our dinner. Moreover, the hotel is more expensive that it should be. The breakfast could be a lot better for the money you pay for a room in this hotel.

    the hotel is nice. it is near Lago Maggiore in Brissago. The room was spacious and the staff helpful.

  • Reviewed: 21 August 2015

    3.8
    Receptionist was very kind, as well as the other employees
    • Leisure trip
    • Couple

    Bathroom was too small , too old and we could not get in or out the bath top Bed was very small, and to low Numbers of the rooms where in Romanian signs for my parents unreadable

    Receptionist was very kind, as well as the other employees

  • Reviewed: 30 June 2015

    9.2
    Great views of the lake from the well equipped balcony.
    • Leisure trip
    • Couple

    Great views of the lake from the well equipped balcony. Friendly and helpful staff. Good meal relaxing in the courtyard with pianist playing in the background.

  • Reviewed: 25 June 2015

    9.2
    Perfect location.
    • Leisure trip
    • Couple

    The only negative was the lack of information in English, but i guess as we appeared to be the only English people in the hotel this may be the reason.

    Perfect location. Staff very friendly and helpful, Daniel in particular was excellent. Food was great and the wine was too good !! will visit again.

  • Reviewed: 1 November 2015

    10
    Everything!
    • Leisure trip
    • Couple

    Everything!

  • Reviewed: 15 September 2015

    8.8
    Lovely pool, spa and garden areas, super -nice and helpful...
    • Solo traveller

    Lovely pool, spa and garden areas, super -nice and helpful staff, centrally located in Brissago with great views and very clean.

  • Reviewed: 3 July 2015

    9.2
    Lovely physicality in a perfect location.
    • Leisure trip
    • Couple

    Very quiet, older crowd. Doesn't cater to English speakers.

    Lovely physicality in a perfect location.

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 16

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