Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Vaud hotel reviews
  4. Montreux hotel reviews
  5. Reviews of Hotel Eden Palace au Lac

Reviews of Hotel Eden Palace au Lac This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11, Rue du Théâtre, 1820 Montreux, Switzerland

#17 of 21 hotels in Montreux

Guests' Choice

Review Score

Based on 749 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.6

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 10, 2024

    8.0
    Beautiful view of mountains and lake
    • Business trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    Short of parking

    Close to amenities and yet quiet

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Would definitely recommend to friends and family.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night

    1. Some vegetables at breakfast were not fresh. 2. We wish the city, especially the promenade, had more lights in the evening.

    Location - perfect. Staff - efficient, friendly, caring. Lake view - genuine dream.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    Couldn’t have asked for better. It was great .
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 2 nights

    Nothing really , we were there in January, so very quiet in the dining room etc, but lots of good restaurants close by.

    The location was fabulous, right on the lake and yet very close to the shopping area. Room was very spacious. Would have liked to have had coffee and tea making facility in the room.

    Stayed in January 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction/refurbishment ongoing on floors below.0

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    The room was clean and comfy, stuff was friendly and helpful. The greatest things about the hotel are its location and t
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is great and the view from our room…priceless

    Stayed in January 2024

  • Reviewed: February 3, 2024

    9.0
    Lovely location for magic Montreaux
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Some floors and the restaurant is being refurbished but the impact is minimal

    Exceptional views and very convenient to explore Montreaux

    Stayed in January 2024

  • Reviewed: February 2, 2024

    8.0
    Very good place to stay - great views
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The location and the 20's feeling of the place. The size of the rooms and the view, amazing!

    Stayed in December 2023

  • Reviewed: January 28, 2024

    9.0
    Lovely big hotel on the lake
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very warm, quite hard to sleep at night - the only slight negative!

    Lovely big hotel, very friendly and helpful staff. Very short walk to the train station and right on the lake side too so great location.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    A lovely stay with unbeatable views
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the mornings there was some construction noise from another floor, but only after 9am, so it was fine. Coffee/tea in the room would have been great!

    What a pleasant surprise this hotel was! The location is wonderful, on the lake front and only about 10-15 minutes walk from the station. We were upgraded to a lakeview room (thank you!), with sensational views. The room was very spacious and recently renovated, and the balcony was great. Staff were all friendly.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    We enjoyed our stay very much. The room was quiet and clean. The staff friendly and very helpful.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 10 nights

    The breakfast hours need to be extended. When you're on vacation you don't want to get up and get ready early every day to make breakfast. It's why so many guests come to the dining room between 0930-1000. I think the hotel needs to extend the hours to 1030.

    The staff was extremely friendly and responsive to our requests. We've stayed in the hotel many times over the last few years, and the staff has definitely improved. The hotel's location is perfect-right on the lake, but away from the main busy road, and the rail line.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast - could be better presented

    Location

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Good location and comfortable bed
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We discover a bedbug after we stay for a night and that scared us a lot

    The bed is very comfortable. Location is good. Near by to Christmas market

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Had a great stay, the view was breathtaking and everything was worth it.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception was too quite and not much to do

    The view was what made this hotel an amazing stay I would definitely return to. The hotel style is also nice and looks very classy, although quite old.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom could do with some updating Room and balcony was smaller than expected

    View is beautiful

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Short but good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    A bit noisy

    Location

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Fantastic view
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Fantastic room view, Very clean, breakfast was very good. The hotel is near the Christmas market.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    The lake view is perfect. Rooms are clean. Location is great.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    location, room was large and well appointed, newly refurbished. very comfy bed

    Stayed in December 2023

  • Reviewed: December 15, 2023

    7.0
    The position is nice, rooms are nothing special. Low quality for the price. I was expecting higher quality from a four s
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smell of fresh paint that gives headache. The rooms are freshly renovated but quite in a cheap way, very low quality of the furniture (especially the bathroom). There is not light on the mirror in the toilet and only a couple of lights that are definitely not enough, in the evening the bathroom is almost completely dark.

    The location is good and the hall is nice and has a nice view.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Xmas Stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    For the premium cost of the stay, we were slightly disappointed that there are no tea/coffee facilities in the room, it didn't detract from the stay but be mindful if you like a morning brew.

    Obviously the lake view from the room and the short distance to shops and the Christmas market. The room has been improved since our last stay 4 years ago with fresh paint and furniture. Pillows and bed were good, slept very well. We turned off the heating and used the tilt and turn balcony door for fresh air during the night.bath robes and slippers provided. Two bottles of complimentary water.All in all a pleasant stay.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of the freshly painted walls, they are renovating the hotel and the room smells very strong. The breakfast was quite poor.

    We went to Montreux to visit the Christmas market and in this regard the location was perfect. The view of the lake is amazing. The hotel organized a separate small bed for our 4-year-old kid for free.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    The hotel and facilities super pretty
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hate the pillows. Had to use the pillow I have for the plane. Very very bad and uncomfortable pillows.

    Breathtaking view!!! Rooms exactly as it is shown on pictures. Very good buffet and friendly staff

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    It was convenient for what I needed.
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    Nothing to dislike but just nothing special

    All ok but nothing spectacular. Nice view.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room didn't provide any coffee, tea or even cups and spoons. We were told we had to ask for them.

    We were upgraded to a room with the view of the lake so it was very lovely as the hotel is just along the lake side

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: