Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Olden 4 stars

Promenade, 3780 Gstaad, Switzerland

#9 of 29 hotels in Gstaad

Guests' Choice

Review score

Based on 113 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.4

  • Location

    9.9

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    10

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 43

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We had booked a superior room, but were given an immediate upgrade to a jr. suite upon arrival. The staff were excellent from the valet to the bartender to the Restaurant manager. We loved it so much, we decided to extend our trip...

    Stayed in September 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    This is a beautiful old building with rather steep stairs--it needs an elevator. The staff members appeared as though by magic to carry luggage and packages, but the addition of an elevator should be seriously considered by the owner.

    Friendly and efficient staff, lovely breakfast buffet, delicious meals in dining room, bar, and terrace.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If you ever want to sleep in the softest linen - look no further. All the staff at the Olden really knows how to make you feel at home. All day long.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When a Hôtel makes you feel as if it's your home away from home (but better) - then they have achieved top grades in my book. And when they make it feel easy and honest, then they excel. I will choose Olsen anytime again, for sure.

    Stayed in July 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We had some Strudels in the afternoon but realised after eating them that they had not been cooked through. The evening meals with 4 half salads at CHF 18 each was a bit over the top.

    The staff were particularly helpful and cheerful. The room turned out to be a suite so this was very much appreciated and comfortable. The location is great and we invited some friends for a meal that was very tasty and well served by attentive personnel.

    Stayed in July 2017

  • Reviewed: 20 October 2016

    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    I believe that prices should be reduced, 10/20%. Would still mean paying around USD 600 for a double room

    Great location if you are looking to be in town. Excellent for lunch, dinner or apres ski drinks. Expensive for what it is but is the price to pay for kind of an institution in Gstaad. Rooms are quite big

    Stayed in October 2016

  • Reviewed: 17 October 2016

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the escalope milanaise was expensive - so good - but never had a 69.- escalope milanaise anywhere :-)

    Bed super confortable ! Food super good! Amazing rooms, Nice stay and staff.

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    nothing, an excellent stay

    Superb location, staff excellent, the room is beautiful, like a guest room at a wealthy friends house.... very 'homely' feel; the bed was very comfortable. Excellent breakfast... fresh juice options, superb breads...etc

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy and the roof is too close. You can not take a shower while you are standing , but it is good experience

    Location and staff services, furniture and views

    Stayed in September 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    -

    The bed is very comfortable, breakfast and dinner delicious. Everyone is really kind and willing to help. The rooms are large and are arranged in a way that makes you feel at home. There are large TVs and the place is really quiet with a nice view outside.

    Stayed in July 2016

  • Reviewed: 24 January 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    there is no spa

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    No complaints

    Fantastic Service

    Stayed in January 2018

  • Reviewed: 12 September 2017

    • Leisure trip
    • Couple
    • Classic One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Some construction out side but morning only

    It was the perfect for the honeymoon

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff, perfect location, very nice breakfast

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Our room in an annex was in nice chalet style but very small, the bed very narrow, the mattress too soft.

    Very friendly staff

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Not enough ripe fruits at breakfast.

    Excellent location, cosy and comfortable rooms, very friendly and helpful staff.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    The staff was extremely friendly and accommodating!

    Stayed in July 2017

  • Reviewed: 24 February 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe the breakfast , not bad but it should be better .

    The stuff very friendly , excellent location , we enjoyed our short stay.

    Stayed in February 2017

  • Reviewed: 21 February 2017

    • Leisure trip
    • Couple
    • Classic One-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    No spa

    Exelent location and service.

    Stayed in February 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Bed Linens, Everything whatever comes out from the Kitchen.

    Stayed in December 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Like with the family, great team, lovely traditional hotel, will definitely return

    Stayed in October 2016

  • Reviewed: 7 October 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I liked the the fresh juice machine at breakfast. A beautiful little hotel - everything you expect when being in Switzerland

    Stayed in October 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cozy hotel and lovely room. Breakfast was great!

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    AC, it was a bit hot in the room

    Extremely comfy bed

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Amazing place in all aspects.highly recommended

    Stayed in August 2016

  • Reviewed: 4 August 2016

    • Leisure trip
    • Family with young children
    • Classic Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    location in cinter , helpful staff , parking and everything in the suite

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Overpriced restaurant.

    Location in center, upgrade very welcome as it rained the whole time...

    Stayed in July 2016

  • Reviewed: 15 July 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were very helpful and friendly Rooms are fully stocked Loved our living room area Very central

    Stayed in June 2016

  • Reviewed: 10 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    need alittle better choices for brekfast

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 9 December 2015

    • Leisure trip
    • Family with young children

    Our stay was too short!!!

    The staff was amazing. Friendly, warm and absolutely lovely to our little baby boy. The room was perfect for us even though they had been concerned that it wouldn't be large enough. My husband is tall but we were very comfortable in the double room and the infant crib fit nicely in the alcove. We had a wonderful stay mainly due to the warm atmosphere that the staff provided.

  • Reviewed: 8 August 2015

    • Leisure trip
    • Couple

    The private guests terrace was not utilised for evening drinks.

    The kind and friendly staff. It felt as if it was being run by a family. The room was exquisite tasteful and the bedding count was?? and bed was so comfortable. The food was second to none in the area. Great location and parking. Will be back very soon.

  • Reviewed: 19 February 2015

    • Leisure trip
    • Family with older children

    the bathroom dindn't have shower. It was included in the bath but didn´t work. I really didn't like.

    The best thing was the staff. Alberto really makes the difference, he is unparelled.

  • Reviewed: 2 April 2016

    • Leisure trip
    • Family with young children

    The team were super helpful and went out of their way to make sure we were well taken care of.

  • Reviewed: 26 March 2016

    • Leisure trip
    • Couple

    Gstaad quite expensive overall.

    Everything. One of the places to visit before you die!

  • Reviewed: 10 March 2016

    • Leisure trip
    • Couple

    Best location, great service, cozy atmosphere, room comfortable and modern.

  • Reviewed: 7 January 2016

    • Leisure trip
    • Solo traveller

    One felt so much at home!

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    Some of the best management I have ever encountered. Ermes and his staff are absolutely first class !

  • Reviewed: 24 December 2015

    • Leisure trip
    • Family with older children

    We didn't stay long enough

    Perfect in every way!

  • Reviewed: 17 October 2015

    • Leisure trip
    • Couple

    L'attention et la gentillesse du staff

  • Reviewed: 17 September 2015

    • Leisure trip
    • Family with young children

    Staff was outstanding, the hotel immaculate and very well designed.

  • Reviewed: 24 August 2015

    • Leisure trip
    • Family with older children

    Amazing location, extremely friendly, courteous and helpful staff. We will surely be back.

  • Reviewed: 7 August 2015

    • Leisure trip
    • Family with young children

    Very personalized service. Great location. Felt like being at home.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Family with older children

    No shower in bath room

    Location

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 43

Guests also reviewed these properties: