No usb power adapters provided or universal adapters provided, which meant we had no way of charging our phones. In the end we had to buy an adaptable wall socket ($40!) In order to charge everyone's devices. Also, the second room is attached to the master, there is no separate entrance.

The outdoor balcony was enjoyable at night. Was perfect for a 2 night stay, conveniently located to Migros (supermarket) and the lift was a lifesaver - though very slow!

Stayed in September 2025

nothing.

good location and comfortable space, an elevator benefits travelers with large lugguages

Stayed in July 2025

Minor thing but there was no detergent, but we could just buy it across the street! The luggage storage instruction was a bit complicated, but just follow them and you’ll be fine.

Apartment was clean, spacious and comfortable. The location was good with many restaurants, supermarkets and shops on the same street. It’s a good base to stay in interlaken with bus stops and trains very accessible. We were able to store our luggages before check in. Having lift access was wonderful as we had big suitcases! Had everything we needed for cooking too.

Stayed in July 2025

Nothing

Loved staying here, perfect apartment for travelling in the area. We stayed for 8 nights and loved every minute. A quick 1 minute walk to the train and you can get to anywhere you want. Although right near the trains, it only has a little noise that did not bother us at all. The apartment had everything you need and Juliet answered any questions we had asap. Would not hesitate to recommend and would book it again in a second if we make it back again some day. Only one thing…….. just be aware that the second bedroom access is through the master bedroom. 😉

Stayed in April 2025

Loved the property. It was great for a family ! So close to the station and with a lift ! Very nice views from the loft windows.

Stayed in March 2025

no things

t was perfect, location, apartment, dealing with the apartment team was so gentle and fast response they were helpful except for checking time it was too late 4 PM we requested from hostel owner to check early especially since we came from a long trip and we were family. I think need to change this policy for check-in

Stayed in February 2025

The wifi was really slow and the lift door kept getting stuck.

location

Stayed in February 2025

lift access with heavy suitcases. Quiet despite being central and near train lines.

Stayed in January 2025

None

Super close to Interlaken West station. Migros is just few steps away, everything was very nice. Complete with kitchen utilities. They even got lift that can be used to transport elderly/baggage to the unit. I enjoy my time here.

Stayed in January 2025

Nothing

The apartment is located in a convenience location, just 2 minutes walk from train station. A very welcoming, home-like cosy and clean apartment with all the amenities and furnishings my family needs. The host provides very clear instruction on how to use the kitchen appliances and washer. Very responsive to my texts. Thank you for being such a great host! My family had the most enjoyable and wonderful stay in Interlaken!

Stayed in December 2024

Nil

Love that this apartment is like 1 min away from the Interlaken West station. It is close to supermarkets and a few halal restaurants too! The apartment was like a hime away from home. It was charming and homely. Appreciate the toys and books corner. Amazed, by the fully equipped kitchen and the working washing machine. The best thing about the apartment was the amazing views of the mountains from the windows. There's an elevator that can be used at first it can be intimidating to use, but once you get the hand of it, it is great! The beds and mattress were one of the best we had in Switzerland. Highly recommend this apartment for families as it is safe, spacious and comfortable!

Stayed in December 2024

None

Clean, complete with supplies and facilities. Very convenient, accessible.

Stayed in November 2024

The location is excelent, very close to the train and bus stations, but not close enough to be loud or distracting. I had a great time with my family there.

Stayed in June 2024

Prime location easy acess to all other part of swiss

very good

Stayed in July 2024

Spacious apartment, has everything we need. Lift for big luggage.

Stayed in January 2024

Nothing!

Everything is perfect. From amenities, kitchen ware, cutleries, towels, etc, everything you need in a home is available. Rice cooker is also available if you want to cook up some rice. We had the chance to try home made cheese fondue in the apartment! Just need to get the food ingredients! Location is just right besides the Interlaken West, with a huge mall with two supermarkets just 100m away. Host (Juliet) really has everything well thought out for guests. Definitely highly recommended!

Stayed in December 2023

Wifi a little bit slow

Location and access

Stayed in September 2023

The space was very spacious and clean. There were almost everything that we needed. Our family stayed very well liked the place.

Stayed in July 2023

Very convenient location, just next to Interlaken West Station and Migros Supermarket. A lot of restaurants and shops are at short walking distance. Spacious and very clean apartment with all modern amenities required for a family vacation. Beautiful views of the mountains. The air conditioning is a big plus during the summers.

Stayed in July 2023

N/A

Very good location, close to Interlaken West train station, so convenient travels to other parts of Jungfraujoch area. A stone away from Migros (& restaurant) and Denner which is also super convenient! Many facilities that are very helpful to our family during our stay (washing machine, llift for our heavy luggages and guest pass for our travels within the region) and a fully equipped kitchen with coffee, tea, sugar, and various condiments. Helpful and friendly staff that provide prompt replies to questions 👍 Overall a very pleasant stay!! 😊

Stayed in June 2023

Water pressure (for shower) is great. However, the temperature of hot water for shower fluctuates and turned cold for few seconds before resuming to the correct temperature. The lift door was a bit faulty and does not close properly once we are inside the lift (there is no door handle inside the lift). We had to insert our fingers into the tiny gap above the lift door to try to pull the door shut.

Host is very responsive and left very clear instructions - a hand-book containing all essential information. Provided 2 USB adaptors which was very helpful. Advised that the tap water is clean and drinkable so that saved us money from buying bottled waters. Space was large and beds were comfortable. To go to Interlaken town centre, there is actually a closer bus stop at Migros so we do not have to walk to Interlaken West station to catch a bus.

Stayed in May 2023

All was perfect

Stayed in April 2023

This location is absolutely awesome for touring the area. It is a very short walk to mass transit that is frequent and reliable to Grindelwald, Murren, Bern, and Lauterbrunnen. The house manual was excellent. The apartment was light and comfortable. Kitchen worked well for both a few home cooked meals as well as breakfasts. The skylights allowed us to rapidly bring in fresh air when desired. The bed linens were super comfy. The washing machine was easy to use thanks to the house manual (European machines have always been a tad perplexing coming from the US). One would think being right next to a train station would make it hard to sleep, but swiss trains are electric and so well engineered, we barely heard them(!)\ It takes a little while to get to the ski areas, if that's your goal. But an advantage is that the town of Interlaken is considerably warmer and more comfortable, so when you don't want to ski, it's more temperate.

Stayed in March 2023

Like mentioned by others, the second room is assessed from first room, lack of privacy. The lift door can’t close well if the load is heavy (5 of us on average less than 60kg).

Location, if run you can reach Interlaken West station in 2 min. Kitchen facility is very complete, washing machine +dryer + hanging rack is very helpful. Detergent is provided too! Cheese fondue pot and skewers are provided. There is a file explaining how to operate the equipment in the house. House is very clean too! There’s a small lift in the building.

Stayed in December 2022