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Reviews of Hotel Interlaken This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Höheweg 74, 3800 Interlaken, Switzerland

#9 of 54 hotels in Interlaken

Guests' Choice

Review Score

Based on 969 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: March 27, 2024

    9.0
    Recommend
    • Leisure trip
    • Couple
    • Medium Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location very clean nice breakfast friendly staff

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, comfortable , near main train station

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Everything was great. Breakfast was good.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little bit outdated. Could be better if it was renovated.

    It is in the city center. Very accessible.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Lovely hotel in great location
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Prices in the restaurant put us off eating there.

    Location between station and town centre was ideal. Good breakfast choices. Lovely hotel.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Perfect!
    • Leisure trip
    • Solo traveler
    • Small Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful, new

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    The stay in Interlaken was memorable.
    • Leisure trip
    • Family with young children
    • Large Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Breakfast was great & the bed was clean & comfortable

    Stayed in February 2024

  • Reviewed: March 16, 2024

    9.0
    Great stop along our train trip through Switzerland!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Waiter at restaurant wasn’t very personable but appreciated the food and convenience of having a good place to eat in the hotel.

    The location was perfect for arriving by train at Interlaken Ost. The receptionist was welcoming and our family room was larger than expected. We had a beautiful view of the church and mountains. We ate dinner at the restaurant in the hotel and went for the fondue/raclette dinner and it was great. We also enjoyed the included breakfast. We enjoyed taking the train up to Lauterbrannun and Mürren; the mountains were amazing to see up close. The trains and cable car were an experience in themselves. We also spent time walking along the river in Interlaken and playing frisbee and watching paragliders in the park. Great stop on our train journey thru Switzerland!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Pleasant stay in a modern but traditional hotel
    • Leisure trip
    • Family with young children
    • Small Room
    • Stayed 2 nights

    Each morning after breakfast, I was locked out of my room so had to go to reception to reactivate my room card. (This is a very minor issue)

    The hotel is ideally located within a 7 min walk from the Interlaken Ost train station. The interior is modern but with a traditional feel, which was great. Staff is friendly and helpful Breakfast was quite filling, with multiple options.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    The hotel has everything we expect for our stay—good location, great service, clean and comfortable room, and beautiful
    • Leisure trip
    • Family with young children
    • Small Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The staff are very helpful and courteous. The room is impeccably clean. The property’s functionality itself has its own charm in a peaceful neighborhood with the beauty of nature. Very convenient to go anywhere. The Interlaken OST station is just 5 minute walk from the hotel.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Tiny Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing! Only that the entire time I was there we had super gloomy weather so I'd love to go back and see the surrounding mountains

    This hotel exceeded my expectations! The tiny room was a perfect size and could have still fitted a couple. The room was spotlessly clean and the bathroom with bath was a good size. The breakfast was great, and I actually ate at the hotel every night (after being turned away as a solo traveller in town) and the staff were super friendly and the food was amazing. For a multi night stay I got a city pass for discounts on attractions and activities. It was super close to the station to access other towns and easy walk to the other end of town.

    Stayed in January 2024

  • Reviewed: March 5, 2024

    9.0
    Too short a stay in a beautiful place.
    • Leisure trip
    • Family with young children
    • Large Room with Balcony
    • Stayed 3 nights

    When we arrived - the receptionist said she didn't have our booking! Showing the written email confirmation our booking was found. Instead of being recorded as our surname TOYN, the booking was recorded as my first name RICHARD. This is the second hotel in recent times that we have experienced this problem. I don't believe it is a hotel problem - I think that it is a Booking.Com software problem - swapping UK surnames and first-names when you transfer the booking data - it is certainly not my problem - sort it out of I will be going to another hotel booking site in the future.

    The view from the balcony. A very good breakfast. Room was warm and clean. So was the bathroom.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice people

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Tiny Room with Balcony
    • Stayed 1 night

    None (All good)

    Staff were friendly and helpful. Rooms were very clean. Restaurant evening meal was very good.Within walking distance of Interlaken Ost and complimentary pass to use bus service within central area of Interlaken.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Comfortable and the staff is very nice and friendly
    • Leisure trip
    • Family with young children
    • Large Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    /

    Spacious room and the location near the Interlaken oct station

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Best location
    • Leisure trip
    • Couple
    • Tiny Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect.

    Very clean! Beautiful rooms, right next to the city center. We got a free upgrade when we check in. The guy on the reception was very welcome and friendly. We would recommend 100%.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Beautiful hotel, great location, good breakfast.
    • Leisure trip
    • Family with young children
    • Small Room
    • Stayed 3 nights

    The stay was c.£200 per night for what is really out of season. Appreciate that this is actually comparable to other hotels and cheaper that quite a few but still expensive. Bar/restaurant weren't open which is a shame.

    Lovely hotel, friendly and helpful staff, great breakfast and great location.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    It was just very nice . Super included Breakfast
    • Leisure trip
    • Travelers with friends
    • Small Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The Breakfast room

    Stayed in January 2024

  • Reviewed: February 9, 2024

    10
    Such a great place. Highly reccomended
    • Leisure trip
    • Couple
    • Tiny Room with Balcony
    • Stayed 1 night

    Everything. We even got free parking next to the hotel.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Een top locatie en een comfortable hotel
    • Leisure trip
    • Couple
    • Large Room with Balcony
    • Stayed 1 night

    Zie details https://www.stayeatdrinksplay.com/post/grand-hotel-suisse-majestic

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    great place to stay..central to many restaurants and shops
    • Leisure trip
    • Family with young children
    • Extra Large Room with Balcony
    • Stayed 2 nights

    tissue box was not placed in our bathroom for the 2 night stay

    anastasia the reception staff was attentive and helpful during check in although we arrive 3 hrs earlier than the check in time

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    'The' place to stay for us in Interlaken.
    • Leisure trip
    • Couple
    • Medium Room
    • Stayed 1 night

    Hotel - great. Breakfast - superb. Location - great. Bed - could be just a touch more comfortable, and former pillows. We have stayed here before, and would happily stay here again.

    Stayed in February 2024

  • Reviewed: January 15, 2024

    10
    We had a great stay and would come back!
    • Leisure trip
    • Couple
    • Tiny Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel restaurant was closed during our stay which was a bummer.

    The breakfast was absolutely delicious! Location was exceptional.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    overall happy with the packsge
    • Leisure trip
    • Family with young children
    • Small Room
    • Stayed 3 nights

    Old style shower and slip prevention mat not provided.

    Good location for the station and center of town.Excellent selection for Breakfast

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Small Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The location is accessible nearby train and bus stations. The breakfast buffet was great, and the staff was helpful and pleasant.

    Stayed in December 2023

Showing 1 - 25

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