Höheweg 74, 3800 Interlaken, Switzerland
#9 of 54 hotels in Interlaken
Guests' ChoiceBased on 969 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Dongyin
SingaporeGreat location very clean nice breakfast friendly staff
Stayed in March 2024
Reviewed: March 26, 2024
Yvonne
SingaporeClean, comfortable , near main train station
Stayed in March 2024
Reviewed: March 24, 2024
Sunshine
PhilippinesA little bit outdated. Could be better if it was renovated.
It is in the city center. Very accessible.
Stayed in March 2024
Reviewed: March 23, 2024
Kevin
CyprusPrices in the restaurant put us off eating there.
Location between station and town centre was ideal. Good breakfast choices. Lovely hotel.
Stayed in March 2024
Reviewed: March 23, 2024
Yiqian
United States of AmericaBeautiful, new
Stayed in March 2024
Reviewed: March 18, 2024
June
SingaporeNone
Breakfast was great & the bed was clean & comfortable
Stayed in February 2024
Reviewed: March 16, 2024
Jennifer
United States of AmericaWaiter at restaurant wasn’t very personable but appreciated the food and convenience of having a good place to eat in the hotel.
The location was perfect for arriving by train at Interlaken Ost. The receptionist was welcoming and our family room was larger than expected. We had a beautiful view of the church and mountains. We ate dinner at the restaurant in the hotel and went for the fondue/raclette dinner and it was great. We also enjoyed the included breakfast. We enjoyed taking the train up to Lauterbrannun and Mürren; the mountains were amazing to see up close. The trains and cable car were an experience in themselves. We also spent time walking along the river in Interlaken and playing frisbee and watching paragliders in the park. Great stop on our train journey thru Switzerland!
Stayed in March 2024
Reviewed: March 12, 2024
Dineo
NetherlandsEach morning after breakfast, I was locked out of my room so had to go to reception to reactivate my room card. (This is a very minor issue)
The hotel is ideally located within a 7 min walk from the Interlaken Ost train station. The interior is modern but with a traditional feel, which was great. Staff is friendly and helpful Breakfast was quite filling, with multiple options.
Stayed in March 2024
Reviewed: March 11, 2024
Suthasinee
ThailandNothing
The staff are very helpful and courteous. The room is impeccably clean. The property’s functionality itself has its own charm in a peaceful neighborhood with the beauty of nature. Very convenient to go anywhere. The Interlaken OST station is just 5 minute walk from the hotel.
Stayed in March 2024
Reviewed: March 8, 2024
Nicole
AustraliaNothing! Only that the entire time I was there we had super gloomy weather so I'd love to go back and see the surrounding mountains
This hotel exceeded my expectations! The tiny room was a perfect size and could have still fitted a couple. The room was spotlessly clean and the bathroom with bath was a good size. The breakfast was great, and I actually ate at the hotel every night (after being turned away as a solo traveller in town) and the staff were super friendly and the food was amazing. For a multi night stay I got a city pass for discounts on attractions and activities. It was super close to the station to access other towns and easy walk to the other end of town.
Stayed in January 2024
Reviewed: March 5, 2024
Richard
United KingdomWhen we arrived - the receptionist said she didn't have our booking! Showing the written email confirmation our booking was found. Instead of being recorded as our surname TOYN, the booking was recorded as my first name RICHARD. This is the second hotel in recent times that we have experienced this problem. I don't believe it is a hotel problem - I think that it is a Booking.Com software problem - swapping UK surnames and first-names when you transfer the booking data - it is certainly not my problem - sort it out of I will be going to another hotel booking site in the future.
The view from the balcony. A very good breakfast. Room was warm and clean. So was the bathroom.
Stayed in February 2024
Reviewed: February 23, 2024
Mohammad
KuwaitNothing
Nice people
Stayed in February 2024
Reviewed: February 18, 2024
Joseph
United KingdomNone (All good)
Staff were friendly and helpful. Rooms were very clean. Restaurant evening meal was very good.Within walking distance of Interlaken Ost and complimentary pass to use bus service within central area of Interlaken.
Stayed in February 2024
Reviewed: February 18, 2024
Wai
Hong Kong/
Spacious room and the location near the Interlaken oct station
Stayed in February 2024
Reviewed: February 17, 2024
Sara
SloveniaEverything was perfect.
Very clean! Beautiful rooms, right next to the city center. We got a free upgrade when we check in. The guy on the reception was very welcome and friendly. We would recommend 100%.
Stayed in February 2024
Reviewed: February 13, 2024
Jeanette
United KingdomThe stay was c.£200 per night for what is really out of season. Appreciate that this is actually comparable to other hotels and cheaper that quite a few but still expensive. Bar/restaurant weren't open which is a shame.
Lovely hotel, friendly and helpful staff, great breakfast and great location.
Stayed in February 2024
Reviewed: February 11, 2024
Betty
IrelandNothing
The Breakfast room
Stayed in January 2024
Reviewed: February 9, 2024
Evangelos
GreeceEverything. We even got free parking next to the hotel.
Stayed in February 2024
Reviewed: February 7, 2024
Johan
NetherlandsZie details https://www.stayeatdrinksplay.com/post/grand-hotel-suisse-majestic
Stayed in February 2024
Reviewed: February 4, 2024
Keith
Singaporetissue box was not placed in our bathroom for the 2 night stay
anastasia the reception staff was attentive and helpful during check in although we arrive 3 hrs earlier than the check in time
Stayed in February 2024
Reviewed: February 3, 2024
Alan
United States of AmericaHotel - great. Breakfast - superb. Location - great. Bed - could be just a touch more comfortable, and former pillows. We have stayed here before, and would happily stay here again.
Stayed in February 2024
Reviewed: January 15, 2024
Olga
United States of AmericaThe hotel restaurant was closed during our stay which was a bummer.
The breakfast was absolutely delicious! Location was exceptional.
Stayed in January 2024
Reviewed: January 10, 2024
Khomotso
South AfricaOld style shower and slip prevention mat not provided.
Good location for the station and center of town.Excellent selection for Breakfast
Stayed in January 2024
Reviewed: January 6, 2024
P
United States of AmericaThe location is accessible nearby train and bus stations. The breakfast buffet was great, and the staff was helpful and pleasant.
Stayed in December 2023
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