Steinmattstrasse 85, 3920 Zermatt, Switzerland
#118 of 463 hotels in Zermatt
Guests' ChoiceBased on 462 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Robyn
AustraliaStaff were fantastic, thank you so much for the room upgrade
Stayed in April 2024
Reviewed: April 17, 2024
Shareena
United KingdomI love the overall ambiance of the hotel as well as the friendly staff. Everything was super efficient!
Stayed in April 2024
Reviewed: April 17, 2024
Sanford
United Arab EmiratesThe bathroom had no lock and it was off glass
Good ambience and rooms were spacious an excellent
Stayed in April 2024
Reviewed: April 15, 2024
Sarunya
ThailandNice view from the room but if we stayed at higher floor, it will be better
Stayed in April 2024
Reviewed: April 3, 2024
Li
SingaporeReally big & clean rooms. Would return
Stayed in March 2024
Reviewed: March 27, 2024
Lia
GermanyA little bit outdated bath room but everything still fully functional. A few hooks for wet skiing clothes are missing.
The view was fantastic. Though the bath room was a little bit outdated,it had a bath tub 😍 - loved that! And a lot of different pillows to pick from.
Stayed in February 2024
Reviewed: March 27, 2024
Amy
United KingdomTraditional hotel with great views. Friendly staff. Great food.
Stayed in March 2024
Reviewed: March 21, 2024
Hasan
TurkeyI stayed in the single room. If the bed was bigger it would be more comfortable. Normally ski boots are not allowed in the hotel but many people came down with their ski boots early in the morning. They made too much noise :(
Excellent staff, very good breakfast, good location, excellent dinner..
Stayed in March 2024
Reviewed: March 21, 2024
Robert
AustraliaStaff were great. Amazing breakfasts and restaurant.
Stayed in February 2024
Reviewed: March 17, 2024
Jenelle
United States of AmericaN/a
Great location and staff was extremely helpful.
Stayed in February 2024
Reviewed: March 7, 2024
John
United Kingdomroom was small and little room for storage
well prepared food with good variety, service was excellent
Stayed in March 2024
Reviewed: February 29, 2024
Paolo
SwitzerlandCozy single room, nice breakfast
Stayed in January 2024
Reviewed: February 25, 2024
Ronald
United States of AmericaNothing.
Super friendly and helpful staff, tasty and reasonably priced restaurant for Zermott, clean comfortable room with plenty of storage space. 10 minute walk to excellent lifts for the mountain and rental place with ski lockers right there. Perfect choice!
Stayed in February 2024
Reviewed: February 16, 2024
Johan
NetherlandsNice Breakfast buffet and good 4 course dinner with salad buffet.
Stayed in February 2024
Reviewed: February 16, 2024
Jan
United States of AmericaReally nice and extensive
Stayed in February 2024
Reviewed: February 10, 2024
Anne
AustraliaGreat location, friendly staff, excellent breakfast and comfortable room.
Stayed in February 2024
Reviewed: February 8, 2024
Burak
SwitzerlandLocation is really good. Breakfast was good. Dinner options and prices are good.
Stayed in February 2024
Reviewed: February 7, 2024
Warren
United KingdomNothing, all good. Would recommend hotel unreservably
Staff super friendly. Great location. Ideally set up as a ski hotel
Stayed in February 2024
Reviewed: February 2, 2024
Saghareishvili
GeorgiaThe great location, convenient to the solo traveler
Stayed in February 2024
Reviewed: January 22, 2024
Linda
CanadaNothing.
Loved this hotel - spotlessly clean, comfy beds and great shower, and we were lucky enough to have a room with a balcony overlooking the Matterhorn. Short walk to the centre of town and to the bus route. How could it be any better? The food in the restaurant was very good and the staff were friendly and helpful. We would definitely stay here again!
Stayed in January 2024
Reviewed: January 22, 2024
Richard
United KingdomNothing really although the bathroom could probably do with an update
Really friendly and a great location
Stayed in January 2024
Reviewed: January 22, 2024
Fu
SingaporeThe location is very prime with about 10 mins walk to the main street. During the walk, you will pass by the bridge with the best view of Matterhorn (which I enjoyed the view a lot). The room itself is very spacious and furnished with all I need. The front desk was very helpful in replying to my messages and telling me how to arrange for the pickup service before arrival, too. A warm welcome was given by the front desk upon check-in with a smooth process. The breakfast spread was great (in fact the best throughout my trip in Switzerland) with greens, fruits, warm food, and others!
Stayed in January 2024
Reviewed: January 21, 2024
Gina
AustraliaNothing
Spacious room, super cute design, 5 mins walk to city
Stayed in January 2024
Reviewed: January 20, 2024
Audrey
IrelandPaid for a room with balcony and view .... totally worth it!
Stayed in December 2023
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