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Reviews of Hotel Kernen 3 stars

Dorfstrasse 58, Schönried, 3778 Gstaad, Switzerland

#16 of 29 hotels in Gstaad

Guests' Choice

Review score

Based on 132 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.6

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Showing 1 - 15

  • Reviewed: 24 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Excellent service and great value for money. Fabulous restaurant. The staff at both hotel and restaurant are very friendly and accommodating. They anticipate your needs and meet them before you even formulate them.

    Stayed in May 2018

  • Reviewed: 17 October 2017

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The quality of the bed was way below standard very uncomfortable worn down mattress. The bed was squeaking so bad that turning in bed was so noisy that it kept us awake. On top of that the second evening there was a larger party of outside guests eating at this place so there was no table available for us and we had to drive to gstaad for dinner. We were so disgusted that we left a day early.

    Very friendly receptionist.the first night we had an excellent dinner althogh very expensive.

    Stayed in September 2017

  • Reviewed: 25 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all.

    Breakfast was fresh. The hotel is excellent. The staff are so hospitable. It's a stone throw away from the train station which was a bonus.

    Stayed in April 2017

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Staff was friendly and gave personal attention to all needs.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant was excellent at night, would have loved a hot breakfast.

    The owner and his mother were most gracious.the

    Stayed in May 2018

  • Reviewed: 13 October 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The water left your skin soft. The staff was very friendly and helpful. Breakfast was fresh and delicious.

    Stayed in September 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Friendly service

    Stayed in July 2017

  • Reviewed: 15 May 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Water in the bathroom tap was not clean.

    Stayed in May 2017

  • Reviewed: 1 August 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    more variety in the menu selections. Noisy train at night

    Good room, nice bathroom, close to station, excellent breakfast

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 April 2015

    • Leisure trip
    • Group

    Nothing.

    The cleanliness of the place, shining new place, room and bathroom. Fantastic restaurant. An extremely friendly staff, ready to fulfill our needs with a great smile and sense of humor.

  • Reviewed: 6 April 2015

    • Leisure trip
    • Couple

    nothing not to like

    super professional and friendly staff, hotel has all modern facilities but retains character, really good heated ski and boot room easily accessed from ground level (and lift to other floors), stunning views of ski slopes on both sides and mountain views into the distance, 20m from the rail station and tourist info centre, great breakfast - a truly super hotel

  • Reviewed: 16 October 2015

    • Leisure trip
    • Solo traveller

    Nothing

    Staff were fantastic. Great hotel all round with wonderful food and lovely location.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Couple

    Noise and overpriced

    Clean

  • Reviewed: 4 August 2015

    • Leisure trip
    • Solo traveller

    Small

    the location and service

  • Reviewed: 7 April 2015

    • Leisure trip
    • Solo traveller

    The staff who make you feel welcome

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 15

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