Rheingasse 12, Old Town Kleinbasel, 4058 Basel, Switzerland
#24 of 66 hotels in Basel
Guests' ChoiceBased on 186 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.5
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 12 April 2024
Raluca
IrelandVery central location
Stayed in March 2024
Reviewed: 2 April 2024
Chantal
Switzerland.
.
Stayed in April 2024
Reviewed: 15 March 2024
Emma
United KingdomRestaurant to be open! Otherwise no complaints - The exterior/build work/crance etc perhaps a bit off-putting on arrival, but all good once inside.
Lovely team of staff, reception and breakfast in particular. Great selection of food for breakfast and all very tasty/fresh - The quiet elegance of the room very soothing. Loved our room (4/12), spacious, good comfortable and excellent lighting in the bathroom with magnified mirror (much appreciated). Will certainly come back to try restaurant when it is open again and also the outside by river space in better weather.
Stayed in March 2024
Reviewed: 11 March 2024
Jean-pierre
SwitzerlandThere was simply not much not to like
Stayed in February 2024
Reviewed: 5 March 2024
Jack
United KingdomPillow was super flat, I wish I asked for a second one. Hairdrier being kept on a hook beside the bathroom sink scares me to use it, should be kept in a dressing table or a drawer.
Fantastic location, great river view and bright open and airy bedroom. Tasteful elegant decor. Coffee and still + sparkling water stations on every floor, well sound insulated bedrooms, beautiful breakfast room and very pleasant and helpful staff! Very nice shower gel, soft towells etc.
Stayed in March 2024
Reviewed: 9 February 2024
Martina
United KingdomBed and pillows not so comfortable.
Location, breakfast and the room.
Stayed in November 2023
Reviewed: 9 February 2024
Emma
United KingdomThe shower head wouldn’t stay up on the pole which is a minor point!
Excellent location. Really friendly and helpful staff. Catered for my coeliac disease with breakfast which was lovely. Very clean
Stayed in February 2024
Reviewed: 27 January 2024
Martin
SwitzerlandModern, beautifully decorated and the bedroom was very comfortable. The staff were very friendly and really helpful.
Stayed in December 2023
Reviewed: 12 January 2024
Marija
SerbiaPerfect location. Helpful staff. The hotel itself is beautiful, located in a very nice, old building. It was clean.
Stayed in December 2023
Reviewed: 11 January 2024
Lia
United Kingdomu
Everything! I love the way the rooms are designed, the facilities for tea and fruit outside the room, the beauty of the building. Excellent breakfast served in beautiful surroundings overlooking the river.
Stayed in December 2023
Reviewed: 11 January 2024
Michael
AustraliaAll were very good.
Stayed in January 2024
Reviewed: 29 December 2023
Melissa
United KingdomNothing. All was absolutely perfect
Beautiful hotel situated on the river. So cozy and festive. Staff were an absolute delight. Would definitely come back and stay here! Amenities outstanding outside the rooms were a very special touch.
Stayed in December 2023
Reviewed: 26 December 2023
Rebecca
United KingdomWasn’t as clean as I’d have liked it
Very spacious and good little extras
Stayed in December 2023
Reviewed: 25 December 2023
Lars
SwitzerlandIt would need some proper renovation, although the feeling it’s still quite nice! My room was a single one and unfortunately I could hear my neighbour snoring. It was also very hot.
The property is stunning. Historical building with a lot of nice details that makes it not fancy but with a true character. Those stairs with mirrors, the coffee area at each floor. Everything really nice!
Stayed in December 2023
Reviewed: 13 December 2023
Dana
AustriaStunning place! … the best 4* in Basel Location is very nice and central on the River I highly recommend this place
Stayed in December 2023
Reviewed: 7 December 2023
Hundley
United StatesThere are no complaints from us except one small detail… the pillows were very soft.
The breakfast was well worth the additional fee.
Stayed in December 2023
Reviewed: 27 November 2023
Camilla
SwitzerlandNothing everything was perfect.
I loved everything even before I arrived the team were so helpful with queries I had. This absolute gem of a hotel is perfectly located for enjoying Basel and the Christmas markets. Facing the river on one side and a beautiful historic street with Christmas food markets on the other. Inside the decor is delightful and the staff are fantastic. Warm friendly and extremely helpful. I was lucky to get upgraded to a room with a balcony overlooking the river. And a voucher for a gluwien perfect start to the weekend The single rooms are so comfortable and there is a water tea/coffee station on every floor. Breakfast was lovely with fabulous views over the river. For exploring the city and markets it's perfect easily walkable also right on the tram route. The cost was much less than Colmar which is less than an hour by train. I had an incredible weekend enjoying the markets architecture and history in France and Switzerland. I'll definitely be back and highly recommend a stay here.
Stayed in November 2023
Reviewed: 26 November 2023
Claudia82
ItalyMy room was quite small, but I paid a cheaper price as it was a single room so I'm not complaining about it, I knew it would have been small. I could hear some noise from other rooms, doors slamming in the corridor, and from the street below. The hotel is near a few bars and the Christmas market was on when I visited. I recommend earplugs, if your sleep is difficult and you have a room on the street side.
The hotel is very charming, historic Swiss hotel with contemporary design touches and comforts. Cozy fireplace at the entrance and picturesque location near the river and historic kleinbasel. Staff was young and friendly. Bed was comfortable, simple but comfortable room. Really nice herbal teas and coffee station in the common areas.
Stayed in November 2023
Reviewed: 6 November 2023
Herman
BelgiumIt’s Switserland, so it’s expensive.
It’s an old fashioned hotel with young people. Very friendly from a to z. Breakfast is excellent with coffee like it should be.
Stayed in November 2023
Reviewed: 2 November 2023
Carolina
FinlandI think it was overall a great experience - nothing I would change
The coffee, tea, chocolate and water that was provided complimentary, was a really nice gesture. Also the breakfast was worth to pay for
Stayed in October 2023
Reviewed: 1 November 2023
Sandra
FinlandThin walls and creaking floors, so bring your earplugs. Thin pillow and thick quilt in the bed.
Excellent location. Good breakfast. Super friendly staff. Water, coffee, tea and snacks available at all times on every floor. Bed was OK.
Stayed in November 2023
Reviewed: 4 October 2023
George
United KingdomThe street-facing rooms are a little bit noisy, as there is a popular bar in the street outside. OK if you like to feel the energy of the city, but not ideal for easy getting to sleep. Next time I will stay in a river-facing room, hopefully they are a little quieter.
This friendly historic hotel is smart but relaxed, has great food and comfortable rooms. The staff and service are excellent. The best part - they have a Wickelfisch in every room, for easy Rhineschwimmen - fantastic!
Stayed in September 2023
Reviewed: 30 September 2023
Jonatas
United Arab EmiratesAmazing stay! Hotel staff was very friendly, and extremely helpful. Hotel location is at heart of old town and close to the river. Breakfast is excellent value for money. Thanks for making this a happy stay!
Stayed in September 2023
Reviewed: 27 September 2023
Guna
LuxembourgBreakfast not included in the price and it was a bit poor choice. The hotel is in the old building and floors are making sounds when walking - I was on the last floor so nobody disturbed me but I don`t know if below me people hear the sounds or no.
As I had a suit - huge, beautiful, room with a lot of sunlight and beautiful view on the river, nice terasse to enjoy the views. Occitane cosmetics, robe, slippers - very kind staff. Complementary water, coffee, tea and fruits.
Stayed in September 2023
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