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Reviews of Hotel Kreuzlingen am Hafen 3 stars

Seestrasse 50, 8280 Kreuzlingen, Switzerland

#3 of 15 hotels in Kreuzlingen

Guests' Choice

Review score

Based on 765 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.3

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Showing 1 - 71

  • Reviewed: 2 October 2018

    9.6
    Excellent location, nearby one of the best park for children...
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Need to add kettle with coffee and tea in the room

    Excellent location, nearby one of the best park for children and walk , if I come again i will select same hotel

    Stayed in October 2018

  • Reviewed: 8 August 2018

    8.8
    Hotel is right next to the lake and tons of stuff to do and eats to enjoy very nearby.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night

    It was hot! consider putting a fan in all the rooms.

    Everything was clean and comfortable felt like a new property. Staff was very friendly it had a very HOME feel to it. We really enjoyed our time there.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    9.6
    Great staff and location!
    • Leisure trip
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night
    • Submitted via mobile

    The lady at the reception was sooo nice and helpful! The breakfast is great, and you can choose between continental and american/english. The wi-fi connection works great. Really close to the station and to the lake.

    Stayed in July 2018

  • Reviewed: 5 July 2018

    10
    Large modern room, comfortable bed, good breakfast, across...
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything good.

    Large modern room, comfortable bed, good breakfast, across the road from lake and park. Short walk to both new and old area of town. Staff helpful and friendly.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    7.5
    Check in until midnight possible.
    • Leisure trip
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast 15Swiss Franken extra, difficult to find Sockets in the room ( Had to charge Phone in the bathroom), No Menü Card for room Service in the room (you Need to speaking to Barkeeper for that information) Value for Money Not really given in my opinion

    Check in until midnight possible.

    Stayed in June 2018

  • Reviewed: 24 April 2018

    10
    Always the perfect stay
    • Solo traveller
    • Basic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a minus, but be aware that besides a top notch breakfast and great bar there is no restaurant.

    Clean and friendly midsize hotel. Staff is always very nice and go out of their to make you feel at home.

    Stayed in April 2018

  • Reviewed: 5 December 2017

    8.8
    I was very happy with my accomdation and look forward to returning in the future.
    • Leisure trip
    • Solo traveller
    • Basic Double Room
    • Stayed 1 night

    The staff were extremely friendly and helpful. I liked being able to choose still or sparkling water for my room. The bed was very comfortable. Shopping is walking distance. It was very quiet. One can stroll along the lake. Overall, our stay was very enjoyable.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    8.8
    Overall everything just great for a short weekend break !
    • Leisure trip
    • Group
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The noise from the street.

    The hotel locate just next to the lake ,the view are wonderful and opposite the hotel there is a Park for kids and family . In a close driving distance there is Konstanz Thermal Bad which we spend a day spa. Overall everything just great !

    Stayed in November 2017

  • Reviewed: 26 November 2017

    9.6
    Very helpfull staff.
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 2 nights

    They wanted to charge for the baby crib for my baby, so I took our own. We travel a lot and it was the first time that happens.

    Very helpfull staff. Very clean. Good breakfast.

    Stayed in October 2017

  • Reviewed: 28 October 2017

    10
    A really super week
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 5 nights

    The wife beat me at the nearby crazy golf. Getting about and eating out can be a bit costly but take it on the chin and enjoy every minute. A lot cheaper over the border.

    This hotel was for my taste perfect. In Switzerland all staff learn their trade and this was evident. Perfectly situated some 50 meters from Boden See or Lake Constance and just a 10 minute walk from the German border.

    Stayed in October 2017

  • Reviewed: 26 October 2017

    8.8
    Nice stay close to Swiss / German border and lake
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights

    The bed and furniture was very low off the ground (not to our personal taste). Also the bed-side lamps were not super practical. The room could have used a few more things to increase the "comfiness" such as an electric water boiler and some tea/coffee.

    A modern hotel nearby within walking distance of Konstanz, the lake and a beautiful park. The room design is nice and modern (although a little bare). It was quite well sound-proofed and the free mineral water (still or sparkling) is a nice touch. The breakfast was nice but I expected a little better for the price (15 CHF). The staff were very friendly and helpful.

    Stayed in October 2017

  • Reviewed: 19 October 2017

    9.2
    clean, small and pratical rooms.
    • Business trip
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night

    cooridor needs some restyling

    clean, small and pratical rooms. free parking, excellent breakfast, nice bar, close to Konstanz city center and ferry to Friedrichsfafen

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    Modern hotel in a great location
    • Leisure trip
    • Family with young children
    • Rooftop Suite
    • Stayed 2 nights

    Wish breakfast was included, but knew that when booking.

    The rooftop suite was perfect for a family. A huge terrace with a fantastic view. Great park across the street and walking distance to Konstanz. Reception was extremely friendly and helpful. Would definitely stay here again!

    Stayed in September 2017

  • Reviewed: 18 July 2017

    10
    Roof top suite was recomended for the best view
    • Leisure trip
    • Couple
    • Rooftop Suite
    • Stayed 3 nights

    There was nothing that I did not like

    The room size was enormous and the view of the lake was excellent. The staff were very helpful and accommodating. Breakfast was all one needed for the start of the day.

    Stayed in June 2017

  • Reviewed: 18 July 2017

    9.6
    Great location by the lake
    • Leisure trip
    • Solo traveller
    • Basic Single Room
    • Stayed 2 nights

    There was no air circulation in the room. When I asked, i was told it was an automatic air circulation system regulated by a computer. The window/door to my room could open, so I got fresh air that way.

    The location was very nice across from a park on the lake. The staff were very helpful.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    8.8
    Good place for a short break
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 3 nights
    • Submitted via mobile

    No complaints just quite small and lacked a bit of atmosphere.

    Very good hotel, quite small and little bit basic, would rate higher as staff are amazing and would stay there for a short break again. Can't give it a vey top rating as facilities are a little bit limited for the amount we were required to pay but I would certainly recommend if you want somewhere clean, comfortable and welcoming to sleep, just try and book early to getbaa cheap as possible as it's a little expensive, but most things in Switzerland are expensive so not overly surprising.

    Stayed in July 2017

  • Reviewed: 8 July 2017

    10
    Fantastic stay in Kreuzlingen
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 6 nights

    The location is perfect to reach all important places. Park is just across the street with access to the harbour. It's just a short walk to Konstanz and to Kreuzlingen inner city. Lovely staff and great breakfast buffet!

    Stayed in July 2017

  • Reviewed: 27 June 2017

    9.6
    Modern hotel -ideal for Kontanz and Bodensee
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location -on lake and just a few minutes walk from centre of Konstanz - a lovely city. Room was very modern and spotlessly clean - chic wetroom shower and electrically operated window blinds. We would like those for our home!! Lovely polite staff - spoke good English and were very welcoming. We only stayed one night en route back to UK (but would have happily stayed longer) and did not eat in hotel so cannot comment on food. It was very hot while we were there so aircon would be good - but guess not normally needed here!

    Stayed in June 2017

  • Reviewed: 13 May 2017

    10
    This is a new, very modern hotel.
    • Leisure trip
    • Solo traveller
    • Double Room Seeburgpark
    • Stayed 1 night

    This is a new, very modern hotel. The shower was interesting with frosted glass, and the sink was out in the bedroom. It is not usual or our preference, but it worked fine for us. We love the total wet room showers. The staff was outstanding. The check-in staff helped us find a laundry. The dinner server/bartender was friendly and such a delight. This is a lovely hotel and quite reasonably priced with free parking. Breakfast included would have been a very positive bonus. $15 per person is steep as I basically have yogurt and juice.

    Stayed in April 2017

  • Reviewed: 29 March 2017

    8.8
    Quite and nice location nice vieuw if you get the see side
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night

    No minibar in the room and no airco

    Quite and nice location nice vieuw if you get the see side Free 2 types of swiss mineral water Check out at 11 Comfertable and modern rooms

    Stayed in March 2017

  • Reviewed: 4 October 2018

    10
    Excellent hotel, next to the lake.
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel, next to the lake. Walking distance to the old city of Konstanz.

    Stayed in October 2018

  • Reviewed: 16 August 2018

    8.8
    Very close to old city
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price of our room in Australia dollars! Too expensive in comparison with what we can get in aAustralia

    Very close to old city

    Stayed in August 2018

  • Reviewed: 30 July 2018

    9.6
    Great location, walking distance to the main downtown of...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Not so great value for money when comparing to Konstanz prices

    Great location, walking distance to the main downtown of Konstanz

    Stayed in July 2018

  • Reviewed: 12 July 2018

    9.6
    Location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location staff Spacious clean room

    Stayed in July 2018

  • Reviewed: 7 May 2018

    9.2
    Very clean and perfect location for our stay.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and perfect location for our stay.

    Stayed in May 2018

  • Reviewed: 22 March 2018

    10
    Rundum happy 😌
    • Business trip
    • Solo traveller
    • Basic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Alles war super 👍

    Stayed in March 2018

  • Reviewed: 6 November 2017

    8.8
    Comfortable, free parking.
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, free parking.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    9.6
    A new hotel very modern and clean.
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 1 night
    • Submitted via mobile

    A new hotel very modern and clean. The location was perfect just 10’ walk from the center of the town and the lake.

    Stayed in September 2017

  • Reviewed: 18 September 2017

    10
    Friendly Staff, great location.
    • Leisure trip
    • Family with young children
    • Double Room Seeburgpark
    • Stayed 1 night

    Friendly Staff, great location.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    8.3
    Location close to lake and to the park , floor, free water...
    • Leisure trip
    • Couple
    • Double Room Seeburgpark
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Location close to lake and to the park , floor, free water in the room

    Stayed in August 2017

  • Reviewed: 23 August 2017

    10
    Had a great week.
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The air conditioning was not responsive.

    Breakfast were very nice. Garage facilities for our bikes excellent.

    Stayed in August 2017

  • Reviewed: 4 July 2017

    9.6
    The staffs are very friendly, who not only provide good...
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staffs are very friendly, who not only provide good recommendations for dining places, but also attend to our extra needs in timely manner.

    Stayed in July 2017

  • Reviewed: 5 May 2017

    10
    satisfied
    • Leisure trip
    • Family with young children
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice

    Stayed in May 2017

  • Reviewed: 7 November 2016

    10
    Nice hotel in good location
    • Business trip
    • Solo traveller
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Everything

    Stayed in November 2016

  • Reviewed: 4 November 2016

    10
    Great beer, food, location and property
    • Business trip
    • Family with young children
    • Basic Single Room
    • Stayed 1 night

    Great beer, food, location and property

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 May 2016

    10
    The location next to the lake and park area.
    • Group

    It would have been nice to have actually separate beds, but it worked out fine we were able to get another sheet and make the one large bed up separately with the two matresses.

    The location next to the lake and park area. Also very close to the Boden See Arena. Wonderful staff! Very friendly! Very new and modern building, I call it Industial Chic :-)

  • Reviewed: 4 May 2016

    10
    Very friendly and natural staff, and owner.
    • Leisure trip
    • Family with young children

    Very friendly and natural staff, and owner. Very homely atmosphere, relaxed, no-nonsense. Conveniently located - close to the lake, a beautiful park, harbour and downtown of Constance, and downtown Kreuzlingen.

  • Reviewed: 12 December 2015

    9.2
    We received 2 towels for our dog without asking them.
    • Leisure trip
    • Couple

    We didn't have a mini fridge, nor a balcony.

    We received 2 towels for our dog without asking them. Amenities were decent. Style of the room was very cosy and nice.

  • Reviewed: 25 September 2015

    10
    Staff were really friendly? Breakfast although continental...
    • Leisure trip
    • Couple

    Nothing

    Staff were really friendly? Breakfast although continental was very fresh and good quality. Bedroom clean, great bathroom. Nice classy hotel although it looks abit modern box style,

  • Reviewed: 1 September 2015

    5.4
    only the walk in shower
    • Leisure trip
    • Couple

    poor beds,mis-information about the breakfast,limited English tv channels which are needed in a remote,lifeless night life area

    only the walk in shower

  • Reviewed: 31 August 2015

    8.8
    Great Location, Good Price, nice easy hotel if you want a...
    • Business trip
    • Couple

    It's a bit like a storage unit with rooms, which sounds bad but it's clean, pleasantly simple & unfussy.

    Great Location, Good Price, nice easy hotel if you want a nice reliable accommodation.

  • Reviewed: 23 August 2015

    9.2
    - friendly personnel
    • Leisure trip
    • Couple

    - free parking spaces somewaht limited in case of late arrival at night

    - friendly personnel - excellent breakfast - interior design - good location for Bodensee sightseeing - good value

  • Reviewed: 9 June 2015

    10
    Great view of the lake and park, friendly and helpful staff,...
    • Leisure trip
    • Couple

    Great view of the lake and park, friendly and helpful staff, great fast wifi in room (with wifi extender from reception), friendly smile from staff when you walk through the door, plentiful breakfast. modern chic rooms, great comfortable bed.

  • Reviewed: 8 June 2015

    5.0
    The breakfast was good but way to expensive for what was on...
    • Leisure trip
    • Couple

    The air conditioner system was absolutely insufficient and left us with a night without sleep. We complained next morning but received no proper explanation and no compensation

    The breakfast was good but way to expensive for what was on offer

  • Reviewed: 7 June 2015

    10
    Hotel has a great modern look and is all quality.
    • Leisure trip
    • Couple

    I know they don't want people to take stuff into their rooms, but a small fridge to keep the water cold, would be good. But it is a very minor thing!

    Hotel has a great modern look and is all quality. The bread and pastries for breakfast are perfect, so is the muesli and the apple, berry mix. Staff is very professional and charming.

  • Reviewed: 2 June 2015

    8.3
    The hotel was clean with amply amenities and easy access to...
    • Leisure trip
    • Couple

    Rail lines right behind hotel, and a fuel depot just down the street left a lingering odor of diesel in the air. Like many European hotels, the hours of the front desk are rather limited. Don't rely on a navigation system to find this hotel -- it's liable to put you on the pedestrian trails of a nearby park.

    The hotel was clean with amply amenities and easy access to the German border and the old town of Konstanz.

  • Reviewed: 20 May 2015

    9.2
    super modern, clean, quiet, amazing service/friendly...
    • Leisure trip
    • Group

    this hotel is pretty expensive and it would have been reasonable to expect breakfast to be included

    super modern, clean, quiet, amazing service/friendly staff, great location if you dont mind walking. Free mineral water and very good breakfast

  • Reviewed: 2 February 2015

    9.2
    I left my gloves during my last visit.
    • Business trip
    • Solo traveller

    I left my gloves during my last visit. I didn't tell them, but they found them and left them in my room with a note when I arrived... Fantastic customer service... Thankyou Am Hafen!

  • Reviewed: 24 May 2016

    6.7
    Comfortable bed and adequate breakfast.
    • Leisure trip
    • Couple

    Lack of hooks for clothes in shower room. Very drab decore for a modern hotel.

    Comfortable bed and adequate breakfast. Within easy walk of Konstanz.

  • Reviewed: 22 May 2016

    7.9
    Cleanliness.
    • Leisure trip
    • Couple

    Breakfast included or more clearly explaihed that it is not.

    Cleanliness.

  • Reviewed: 30 March 2016

    9.6
    Very clean and modern hotel with great location.
    • Leisure trip
    • Couple

    Mattresses is too soft to me.

    Very clean and modern hotel with great location. Friendly staff.

  • Reviewed: 22 December 2015

    10
    Very convenient location avoiding worst traffic of centre.
    • Leisure trip
    • Couple

    Poor tv for English speakers.

    Very convenient location avoiding worst traffic of centre. Great parking. Great wifi.

  • Reviewed: 13 December 2015

    10
    The Bed!
    • Business trip
    • Solo traveller

    The Bed!!!!!!!

  • Reviewed: 24 November 2015

    8.3
    Very clean and new
    • Business trip
    • Solo traveller

    No fridge in the room

    Very clean and new

  • Reviewed: 12 November 2015

    10
    I always use this hotel in in the area as it is close to...
    • Business trip
    • Solo traveller

    I always use this hotel in in the area as it is close to Konstanz where restaurants are good

  • Reviewed: 15 October 2015

    9.6
    Clean, Modern Look, Friendly staff, Perfect Location, Good...
    • Business trip
    • Solo traveller

    Clean, Modern Look, Friendly staff, Perfect Location, Good Food

  • Reviewed: 22 September 2015

    10
    Everything, AMAZING
    • Leisure trip
    • Solo traveller

    Everything, AMAZING

  • Reviewed: 17 September 2015

    7.1
    Location is handy for walking in to old town and Germany.
    • Leisure trip
    • Couple

    Pricey (although so is most of Switzerland!). Staff slow at check in.

    Location is handy for walking in to old town and Germany.

  • Reviewed: 23 August 2015

    9.6
    A lovely beach walk from Konstanz railstation.
    • Leisure trip
    • Couple

    Nothing

    A lovely beach walk from Konstanz railstation. A boutique hotel with everything u expected, should have stayed longer. Definitely recommend.

  • Reviewed: 16 August 2015

    9.2
    It`s not cosy or over decorated.
    • Business trip
    • Solo traveller

    It`s not cosy or over decorated. More stylish and neu. But it lacks nothing and the star is very friendly.

  • Reviewed: 13 August 2015

    8.8
    Very friendly and helpful staff, I felt very welcome as soon...
    • Leisure trip
    • Couple

    Very friendly and helpful staff, I felt very welcome as soon as I arrived at this hotel! Great parking facilities.

  • Reviewed: 10 August 2015

    9.6
    Travelling by motorcycle was allowed to park it in the...
    • Leisure trip
    • Solo traveller

    Travelling by motorcycle was allowed to park it in the garage.

  • Reviewed: 9 August 2015

    9.6
    Good location and wifi, clean room
    • Family with young children

    Good location and wifi, clean room

  • Reviewed: 5 August 2015

    8.8
    It was very clean and comfy.
    • Leisure trip
    • Group

    Poor wifi signal in the room

    It was very clean and comfy. The location was great and the front desk were very helpful.

  • Reviewed: 4 August 2015

    7.5
    Good staff
    • Leisure trip
    • Couple

    Too expensive,close to the arena,terrible base sound from the arena till midnight.

    Good staff

  • Reviewed: 2 August 2015

    8.3
    nice staff and free water
    • Leisure trip
    • Couple

    Location

    nice staff and free water

  • Reviewed: 21 July 2015

    9.2
    Friendliness of staff
    • Leisure trip
    • Group

    Friendliness of staff

  • Reviewed: 21 June 2015

    9.6
    We had a great last minute deal the check in was simple and...
    • Leisure trip
    • Couple

    We had a great last minute deal the check in was simple and the views were great.

  • Reviewed: 26 May 2015

    10
    The ease of getting to and from the hotel to downtown
    • Leisure trip
    • Couple

    There was nothing to dislike..

    The ease of getting to and from the hotel to downtown

  • Reviewed: 12 May 2015

    7.5
    Corridors look a little like a hospital, just the style I...
    • Leisure trip
    • Couple

    Corridors look a little like a hospital, just the style I guess.

  • Reviewed: 8 February 2015

    6.7
    the price, peculiar positioning of the sink in the middle of...
    • Couple

    the price, peculiar positioning of the sink in the middle of the bedroom instead of placing it in the bathroom, extremely weak wifi

There are also 25 reviews without text. These impact the overall review score.

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