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Reviews of SALZANO Hotel - Spa - Restaurant 3 stars

Seestrasse 108, 3800 Interlaken, Switzerland

#27 of 59 hotels in Interlaken

Guests' Choice

Review score

Based on 223 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 - 39

  • Reviewed: 16 September 2018

    8.3
    Good mountain view and not in Interlaken city which makes it...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No air con and when ask the receptions for the fan, the girl first said to open the window but there’re too many mosquitos and then she said will check. We waited for more than 1 hour and then slept. No one bought us the fan. Besides this all good.

    Good mountain view and not in Interlaken city which makes it quiet and cosy. Offers us free transport pass.

    Stayed in September 2018

  • Reviewed: 12 August 2018

    6.3
    Good scene all around.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit far from the main station. Have to wait for buses to pass by. Halal food is available near Interlaken west which is 30 min walk from the hotel.

    Good scene all around.

    Stayed in August 2018

  • Reviewed: 17 July 2018

    8.3
    Staff friendly and location quiet and nice by car u can go...
    • Leisure trip
    • Couple
    • Double Room Natura
    • Stayed 3 nights
    • Submitted via mobile

    No Ac its hot sometimes from hot slots of musket and spider come in room if put stand small ac pay extra charge for it ok its good for us and for hotel

    Staff friendly and location quiet and nice by car u can go anywhere near but if u dont have car dont stay this hotel

    Stayed in July 2018

  • Reviewed: 17 June 2018

    9.2
    Nice hotel with great SPA.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    I have been charged 5 CHF for a tiny scramble eggs omelette.

    The hotel is very nice, rooms are comfortable and clean. Location is 900 m from the centre, you can travel to the city centre by public transportation or walk for 20 min. The hotel has wonderful SPA!! All in all, I recommend the hotel. Staff were friendly and assistful.

    Stayed in June 2018

  • Reviewed: 16 June 2018

    9.2
    Staff were all friendly and helpful, the decoration was just...
    • Leisure trip
    • Solo traveller
    • Double Room Natura
    • Stayed 3 nights
    • Submitted via mobile

    Staff were all friendly and helpful, the decoration was just classic in a fantastic way. Nice rooms with a beautiful view of countryside behind and greeny areas.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    7.9
    The location is near Interlaken centre with bus service...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I asked for a quiet room but there was a persistent noise seemingly from behind or under the hotel.

    The location is near Interlaken centre with bus service nearby. The waiter in the evening was very good.

    Stayed in June 2018

  • Reviewed: 27 May 2018

    8.3
    clean, organized, great breakfast, nice staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    was supposed to pay at property, but they deducted the payment earlier on credit card.

    nice staff, very good rooms and view, great spa. location is great if you have a car, otherwise bus stop is near

    Stayed in May 2018

  • Reviewed: 20 May 2018

    10
    Our visit was thoroughly enjoyable and we would certainly return or recommend this hotel to others!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our dinners were very good but portions were enormous. Hate to waste so offering a small portion would be a good idea!

    Room was lovely & very comfortable. Breakfast was delicious; great hot coffee, perfect scrambled eggs, everything imaginable!

    Stayed in May 2018

  • Reviewed: 11 May 2018

    8.8
    Salzano is a hidden gem and we look forward to returning one day
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    It is a little further out of city centre than most other Hotels. Public transport is available but not exactly frequent. This wasn't a problem for us as we were never in a hurry anywhere but should keep in mind if you are. I don't think it is a bad thing and actually a lovely easy walk to town if you enjoy that kind of thing too.

    Staff were exceedingly friendly and helpful. We were not expecting the discount card for activities and transport around Interlaken to be included but that was a super surprise to us. The Spa was very lovely and relaxing, especially enjoyed having the outdoor shower after the panoramic sauna - quite liberating in the fresh air and mountain views. Breakfast was quaint and good quality food.

    Stayed in May 2018

  • Reviewed: 26 February 2018

    10
    Really fantastic - can't imagine a better hotel/spa/restaurant
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There was truly nothing we didn't love about our stay at this hotel. I think the absolute worst thing we can say is that the room was a "typical" hotel room and wasn't terribly modern (though wonderfully clean).

    This hotel exceeded our expectations in every way. The staff was hugely accomodating to every request we made - from late checkouts to helping us plan a hike and ensuring our breakfast and dinner were gluten free (and with celiac disease, I can say they did wonderfully, because I feel completely fine!) The staff learned who we were immediately, and as soon as we walked into the dining room, there was gluten free bread waiting at our table. We were asked by passing staff members how we liked our hike (they even asked to see pictures!), how we like the spa and our massges, and if the dinner lived up to expectations. The spa was fantastic - definitely a top one I've been to, and definitely worth the trip. In terms of the dinner - I expected a typical hotel restaurant. This was FANTASTIC and FAR exceeded our expectations. We ordered the chef's surprise 3-course menu, and it was worth every cent. The chef is a wizard, and brought us delicious, unique dishes served in fantastic, elaborate ways that highlighted the spa location and surrounding nature (i.e., dessert was served on beds of pine needles and the cheese was heated on rocks from the river behind the hotel), and the service staff was out of this world. I truly don't think I've had a better dinner in my life, and even if you don't stay in the hotel - stop in for the dinner - you won't regret it!

    Stayed in February 2018

  • Reviewed: 12 October 2017

    10
    Excellent!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner and the staff of the hotel are very friendly and welcoming. Tge hotel is very nice and clean and recommend it to everyone. Room has a beautiful view. Overall it is a great hotel

    Stayed in October 2017

  • Reviewed: 6 October 2017

    9.6
    The staff!
    • Leisure trip
    • Couple
    • Double Room Natura
    • Stayed 6 nights
    • Submitted via mobile

    Beds were soft for “our liking”...

    The staff! This family owned hotel is a hotel with the feel of a bed and breakfast... and yes there’s delicious breakfast every morning too! The dining room menu and food is nothing short of incredible. Out of town, but surrounded by farms, majestic is in front of property and has you downtown in 5-10 minutes. Loved it!

    Stayed in September 2017

  • Reviewed: 6 July 2017

    6.7
    Unusable wifi in the room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi in our room was terrible/unusable and smoke from the restaurant terrace below is made its way into our window. The first time I complained about the wifi, the lady at the desk said that there wasn't much that could be done but she would ask the tech guy to check on it. Nothing improved. When we still couldn't even connect to the WiFi with either of our iPhones or a computer, I went to complain again, explaining that the only way it worked was when we stood in the hallway outside our room. Another person was also at the desk who told me that they had a whole new wifi system and it works great but she would ask the tech guy to check. I asked for a credit on my bill and she questioned whether WiFi was really the reason that I booked the room (I explained that it was an integral part). She then actually sent the tech guy up. He showed via an app that there was supposed to be signal but saw that it wasn't working so he made some adjustments. Voila, it worked to a useable level... but 1-2 hours later, it stopped working again. We gave up and for the rest of our stay, we did what we needed to on wifi in the hallway and in the restaurant.

    Convenient locations to Interlaken. Nice view of the mountains.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    10
    We will be going back again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights

    Nothing

    We just love the Landhotel Golf, Thats why we keep going back, Great family run hotel, Great food and good edge of town (Interlaken) location. If you want a "swiss chalet" holiday you will have to travel a long way to better this. we will be going back.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    6.3
    Average stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was suffocating so we opened the windows but the flies troubled all night. At least a fan should have been provided. There are much better and cheaper places to stay around.

    Location was nice...staff was courteous and the restaurant was nice.

    Stayed in June 2017

  • Reviewed: 22 April 2017

    10
    Great location, view and surroundings
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would have liked to have more bread options in breakfast

    Fantastic wellness facilities, very nice staff, room was very clean and our requests were appropriately adressed

    Stayed in April 2017

  • Reviewed: 17 January 2017

    8.3
    Lovely hotel. Good spa.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is about a mile from Interlaken West train station and buses from there towards the hotel stop operating at around 7pm so you have to walk or get a taxi which costs over 20 CHF. Dinner was nice but seemed pretty expensive.

    The room was pleasant, staff were helpful and breakfast good. Spa was very nice too although it could be made clearer on the website that it is a nude spa and it's in a separate building to where the treatments are offered.

    Stayed in January 2017

  • Reviewed: 13 November 2016

    7.9
    Pleasant, relaxing and well located
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Maybe owners should start thinking about renewal of certain rooms. Carpet look a bit like old-fashioned and bathroom looked a bit stark.

    Spa center was really nice. Recently renewed I guess. We had a really good and relaxing moment there. Staff was really pleasant.

    Stayed in November 2016

  • Reviewed: 7 October 2018

    10
    Very nice hotel clean good food nice staff would happily go...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice hotel clean good food nice staff would happily go back

    Stayed in October 2018

  • Reviewed: 7 October 2018

    9.6
    Staff extremely friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff extremely friendly and helpful. Rooms clean and bathroom spacious.

    Stayed in October 2018

  • Reviewed: 6 October 2018

    8.3
    Excellent staff great restaurant make delicious cooking ,...
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner not working , the breakfast was poor

    Excellent staff great restaurant make delicious cooking , definitely I recommend this hotel

    Stayed in October 2018

  • Reviewed: 12 September 2018

    8.8
    Great staff, great breakfast and magical vista
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of air conditioning

    Great staff, great breakfast and magical vista

    Stayed in September 2018

  • Reviewed: 29 August 2018

    9.2
    The owner she was very kind very welcoming and helpful woman...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The owner she was very kind very welcoming and helpful woman

    Stayed in August 2018

  • Reviewed: 4 July 2018

    7.5
    The room is clean & good for cheaper rate
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is clean & good for cheaper rate

    Stayed in July 2018

  • Reviewed: 16 May 2018

    8.3
    Nice and clean
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Distance from Interlaken. 20chf by cab.

    Nice and clean

    Stayed in May 2018

  • Reviewed: 9 May 2018

    10
    Very good and quiet place and near to nature and having good...
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good and quiet place and near to nature and having good connectivity to public transport.

    Stayed in April 2018

  • Reviewed: 12 November 2017

    9.2
    Amazing place
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning

    Clean and tidy room with a comfortable space and wonderful view

    Stayed in October 2017

  • Reviewed: 24 October 2017

    9.2
    Excellent staff, beautiful hotel and spa.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Basic breakfast, no vegetables.

    Excellent staff, beautiful hotel and spa.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    3.8
    Break fast poor nothing there
    • Leisure trip
    • Family with young children
    • Double Room Natura
    • Stayed 2 nights
    • Submitted via mobile

    Break fast poor nothing there

    Stayed in October 2017

  • Reviewed: 31 July 2017

    9.6
    Great staff, clean room, close to the city center.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff, clean room, close to the city center.

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 May 2016

    9.2
    Just outside of Interlaken by the golf course with a view of...
    • Leisure trip
    • Couple

    Faced a main rural road with a little traffic noise when the windows were open. Saunas did not open until 2pm.

    Just outside of Interlaken by the golf course with a view of the mountain. We had the suite which had plenty of room. Staff was very helpful and friendly. Breakfast was good. Spa/sauna included in the price, very nice.

  • Reviewed: 23 February 2016

    8.8
    We really enjoyed the Wellness/Spa Area.
    • Leisure trip
    • Couple

    As we went down for dinner, there was no free table, although we had reserved one. We were then offered a drink in the bar and told that it won't take longer than 10 minutes. 30 minutes later, we got an improvised table between two other couples. As the food was delicious, we did not really care. Someone with higher expectations though might have been upset by this. The room we stayed in was a decent double room with a double bed, balcony (nice view, though on street side) abd a big bathroom in it. The ventilation in the bathroom was unbelievable loud, but didn't ventilate at all.

    We really enjoyed the Wellness/Spa Area. It is beautiful, modern, calm, and very relaxing. As we were quite new to Sauna etc., we got a short tour through the area and everything was explained to us, so no questions were left unanswered. Also, the food (dinner as well as breakfast) was absolutely deliscious. The room was extremely clean and every room has a balcony with mountain view.

  • Reviewed: 22 September 2015

    5.4
    It was an average hotel .
    • Leisure trip
    • Couple

    Wi-Fi .. Only 2 devices allowed and pay for more.. Location not that good .. Too expensive for the service provided.. But the whole village is expensive .. I will not come again to Interlaken .. I even cut 2 days from the plan and put them in Italy.

    It was an average hotel .. But I liked when I forgot 100 € .. And they sent to me email remebering me and asking me a delivery address

  • Reviewed: 8 September 2015

    4.6
    There is free parking
    • Leisure trip
    • Couple

    It s look more like an motel than an hotel. The reception isn t welcoming. They ask u to sign a warranty paper before u see the room for the water. The internet isn t working. The matress is really strong. Them bathroom is really old style. Them spa is so expensif and u have to be naked to use the sauna and other facilities.

    There is free parking

  • Reviewed: 17 November 2015

    9.2
    The place
    • Leisure trip
    • Solo traveller

    Small room

    The place

  • Reviewed: 1 September 2015

    9.6
    Pillow,
    • Leisure trip
    • Couple

    Pillow,

  • Reviewed: 23 August 2015

    9.2
    Excellent staff
    • Leisure trip
    • Family with young children

    Precast, wifi

    Excellent staff

  • Reviewed: 8 June 2015

    9.6
    As above
    • Leisure trip
    • Group

    Nothing

    As above

  • Reviewed: 7 June 2015

    4.6
    My stays was good they should not charge for eight years...
    • Leisure trip
    • Family with young children

    My stays was good they should not charge for eight years child extra

There are also 22 reviews without text. These impact the overall review score.

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